Product Information
Please observe the following in your own best
interest:
We recommend using Genuine Mercedes-
Benz Parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be held
responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
Use of such parts and accessories could
adversely affect the safety, performance or
reliability of your vehicle. Please do not use
them.
Genuine Mercedes-Benz Parts and pre-
approved conversion parts and accessories
are available at any authorized Mercedes-
Benz Center. In addition, you will receive
comprehensive information on permissible
technical modifications and expert
installations.
Operator’s Manual
Notes
This Operator’s Manual contains a great deal
of useful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator’s Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in
design and equipment. Therefore,
information, illustrations, and descriptions in
this Operator’s Manual might differ from your
vehicle.
Vehicle equipment
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
operating particular equipment, any
authorized Mercedes-Benz Center will be glad
to demonstrate the proper procedures.
Optional equipment is also described in this
manual, including operating instructions
wherever necessary. Since they are special-
order items, the descriptions and illustrations
herein may vary slightly from the actual
equipment of your vehicle.
If there are any equipment details that are not
shown or described in this Operator’s
Manual, any authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Booklet
are important documents and should be kept
with the vehicle.
Service and warranty information
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your Mercedes-Benz,
including:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
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This information helps, for example, to
diagnose vehicle systems after a collision and
to continuously improve vehicle safety.
Daimler may access the information and
share it with others
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in dispute resolution involving
Daimler, its affiliates or sales/service
organization and/or
R as otherwise required or permitted by law
Please check the mbrace 1
subscription
service agreement for details regarding the
information that may be recorded or
transmitted via that system.1 Tele Aid in Canada.30IntroductionBA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 30
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center.
USA only: Call our Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Air bags
GWarning!
Air bags are designed to reduce the potential
of injury and fatality in certain
R frontal impacts (front air bags and knee
bags)
R side impacts (side impact air bags and head
air bags)
However, no system available today can
completely eliminate injuries and fatalities.
Deployment of the air bags temporarily
releases a small amount of dust from the air
bags. This dust, however, is neither harmful
to your health, nor does it indicate a fire in the
vehicle. The dust might cause some
temporary breathing difficulty for people with
asthma or other breathing trouble. To avoid
this, you may wish to get out of the vehicle as
soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the air bag inflates, then get fresh
air by opening a window or door.
GWarning!
To reduce the risk of injury when the front air
bags inflate, it is very important for the driver
and passenger to always be in a properly
seated position and to wear their seat belts.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the seat backrest.
Fasten your seat belt and make sure it is
properly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver’s seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver’s chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Mercedes-Benz Center.
R Do not lean your head or chest close to the
steering wheel or dashboard.
R Keep hands on the outside of the steering
wheel rim. Placing hands and arms inside
the rim can increase the risk and potential
severity of hand/arm injury when the driver
front air bag inflates.
R Adjust the passenger seat as far as possible
rearward from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the head air
bag inflates. This could result in serious
injuries or death should the head air bag be
deployed. Always sit as upright as possible,
wear the seat belt properly and use an
appropriately sized infant restraint, toddler
restraint, or booster seat recommended for
the size and weight of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safetyOccupant safety45Safety and securityBA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 45Z
information. Be sure to give the buyer this
Operator’s Manual.GWarning!
There is a possibility of a head air bag-related
injury if occupants, especially children, are
not properly seated or restrained when next
to a head air bag which needs to deploy
rapidly in a side impact in order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1)Occupants, especially children,
should never place their bodies or
lean their heads in the area of the
door where the head air bag
inflates. This could result in
serious injuries or death should
the head air bag be deployed.(2)Always sit as upright as possible,
wear the seat belt properly, and for
children 12 years old and under,
use an appropriately sized infant
restraint, toddler restraint, or
booster seat recommended for the
size and weight of the child.(3)Always wear seat belts properly.
If you believe that, even with the use of these
guidelines, it would be safer for your
passenger seat occupants to have the
passenger side head air bag deactivated, then
deactivation can be carried out upon your
written request at an authorized Mercedes-
Benz Center at an additional cost.
Please contact an authorized Mercedes-Benz
Center or call the Customer Assistance
Center (in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100 for details.
Air bags are designed to deploy only in certain
frontal impacts (front air bags and knee bags)
and in side impacts (head air bags) if the
system determines the need for air bag
deployment. Only in the event of such a
situation will they provide their supplemental
protection.
The driver and passenger should always wear
their seat belts. Otherwise it is not possible
for the air bags to provide their supplemental
protection.
In case of other types of impacts and impacts
below air bag deployment thresholds, air
bags will not deploy. The driver and passenger
will then be protected to the extent possible
by a properly fastened seat belt. A properly
fastened seat belt is also needed to provide
the best possible protection in a rollover.
Air bags are not a substitute for seat belts.
Always wear your seat belt, regardless of
whether or not your vehicle is equipped with
air bags.
It is important to your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags will continue to provide supplemental
crash protection for occupants.
Safety guidelines for the seat belt,
Emergency Tensioning Device (ETD)
and air bag GWarning!
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check with your local
government’s disposal guidelines.
California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
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RDo not pass seat belts over sharp edges.
They could tear.
RDo not make any modification that could
change the effectiveness of the seat belts.
RDo not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
RNo modifications of any kind may be made
to any components or wiring of the SRS.
RDo no change or remove any component or
part of the SRS.
RDo not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, passenger front air bag cover,
outboard sides of the seat backrests, door
trim panels, or door frame trims.
RDo not install additional electrical/
electronic equipment on or near SRS
components and wiring.
RKeep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
RAir bag system components will be hot after
an air bag has inflated. Do not touch them.
RNever place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
RImproper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
RFor your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
RGiven the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, we strongly
recommend that you inform the subsequent
owner that the vehicle is equipped with SRS.
Also refer them to the applicable section in
the Operator’s Manual.
Front air bags
GObserve Safety notes, see page 45.
Driver’s front air bag : and passenger front
air bag ; are designed to provide increased
protection for the driver and passenger
against the risk of injuries to the head and
thorax.
Driver and passenger front air bags and knee
bags are deployed
Rin the event of certain frontal impacts
Rif the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
Rdepending on whether the respective seat
belt is in use
Rindependently of the other air bags in the
vehicle
The front air bags in this vehicle have been
designed to inflate in two stages. This allows
the air bags to have different rates of inflation.
The rate of inflation is based on the vehicle
deceleration rate as assessed by the air bag
control unit.
The passenger front air bag deployment is
additionally influenced by the passenger’s
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but not the head, neck and arms of the driver
or passenger.
Side impact air bags : are deployed
Ron the impacted side of the vehicle
Rin instances with a high rate of lateral
vehicle deceleration or acceleration
Rregardless of whether the seat belt on the
impacted side of the vehicle is in use
Rindependently of the front air bags
Rindependently of the ETDs
Side impact air bags : are not deployed in
side impacts which do not exceed the
system’s deployment threshold.
Side impact air bags : will not deploy in the
event of a rollover unless the vehicle’s rate of
lateral deceleration or acceleration exceeds
the preset deployment threshold for side
impact air bags :.
Head air bags
GObserve Safety notes, see page 45.
Head air bags : are designed to provide
increased protection for the head but not for
the thorax and arms.
Head air bags : are deployed
Ron the impacted side of the vehicle during
a side impact
Rin instances with a high rate of lateral
vehicle deceleration or acceleration
Rif the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
Rregardless of whether the seat belts are in
use
Rindependently of the front air bags
Rindependently of the ETDs
Passenger head air bag : will only deploy if
the OCS senses that the passenger seat is
occupied and the impact exceeds a preset
deployment threshold or a rollover is
detected.
Head air bags : are not deployed in side
impacts which do not exceed the system’s
deployment threshold.
Occupant Classification System
The Occupant Classification System (OCS)
activates or deactivates the passenger front
air bag and passenger-side knee bag
automatically. The respective status is based
on the classified occupant weight category
determined by weight sensor readings from
the passenger seat.
The system does not deactivate
Rthe passenger head air bag
Rthe passenger side impact air bag
Rthe Emergency Tensioning Devices (ETDs)
To be classified correctly, the passenger must
sit
Rwith the seat belt properly fastened
Rin a position that is as upright as possible
with the back against the seat backrest
Rwith the feet on the floor
If the occupant’s weight is transferred to
another object in the vehicle (e.g. by leaning
on armrests), the OCS may not be able to
properly approximate the occupant’s weight
category.
If your seat, including the trim cover and
cushion, needs to be serviced in any way, take
the vehicle to an authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used.
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Both the driver and the passenger should
always use the 4 5 indicator lamp as
an indication of whether or not the passenger
is properly positioned.GWarning!
If the 4 5 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the passenger seat, have the
passenger reposition himself or herself in the
seat until the 4 5 indicator lamp goes
out.
In the event of a collision, the air bag control
unit will not allow passenger front air bag
deployment when the OCS has classified the
passenger seat occupant as weighting as
much as or less than a typical 12-month-old
child in a standard child restraint or if the
passenger seat is classified as being empty.
When the OCS senses that the passenger seat
occupant is classified as being up to or less
than the weight of a typical 12-month-old
child in a standard child restraint, the 4
5 indicator lamp will illuminate when the
engine is started and remain illuminated,
indicating that the passenger front air bag is
deactivated.
When the OCS senses that the passenger seat
is classified as being empty, the 4 5
indicator lamp will illuminate when the engine
is started and remain illuminated, indicating
that the passenger front air bag is
deactivated.
When the OCS senses that the passenger seat
occupant is classified as being heavier than
the weight of a typical 12-month-old child
seated in a standard child restraint or as being
a small individual (such as a young teenager
or a small adult), the 4 5 indicator
lamp will illuminate for approximately 6
seconds when the engine is started and then,
depending on occupant weight sensor
readings from the seat, remain illuminated or
go out. With the 4 5 indicator lamp
illuminated, the passenger front air bag is
deactivated. With the 4 5 indicator
lamp out, the passenger front air bag is
activated.
When the OCS senses that the passenger seat
occupant is classified as an adult or someone
larger than a small individual, the 4 5
indicator lamp will illuminate for
approximately 6 seconds when the engine is
started and then goes out, indicating that the
passenger front air bag is activated.
If the 4 5 indicator lamp is illuminated,
the passenger front air bag is deactivated and
will not be deployed.
If the 4 5 indicator lamp is not
illuminated, the passenger front air bag is
activated and will be deployed
R in the event of certain frontal impacts
R if impact exceeds a preset deployment
threshold
R independently of other air bags in the
vehicle
If the passenger front air bag is deployed, the
rate of inflation will be influenced by
R the rate of relevant vehicle deceleration as
assessed by the air bag control unit
R the passenger’s weight category as
identified by the OCS
For more information on air bag display
messages in the multifunction display, see
( Y page 365).GWarning!
Children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle’s seat belt fully in
accordance with the child seat
manufacturer’s instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
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Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Infant and child restraint systemsGObserve Safety notes, see page 57.
We recommend all infants and children be
properly restrained at all times while the
vehicle is in motion.
The passenger lap/shoulder belt has a
special seat belt retractor for secure
fastening of child restraints.
To fasten a child restraint, follow the child
restraint manufacturer’s instructions for
mounting.
To activate the special seat belt retractor:
XPull the shoulder belt out completely and
let it retract.
During seat belt retraction, a ratcheting
sound can be heard to indicate that the
special seat belt retractor is activated.
The seat belt is now locked.XPush down on child restraint to take up any
slack.
To deactivate the special seat belt retractor:
XRelease the seat belt buckle and let the
seat belt retract completely.
The seat belt can then again be used in the
usual manner.GWarning!
Never release the seat belt buckle while the
vehicle is in motion, since the special seat belt
retractor will be deactivated.
The use of infant or child restraints is required
by law in all 50 states, the District of
Columbia, the U.S. territories and all
Canadian provinces.
Infants and small children should be seated
in an appropriate infant or child restraint
system. They must be properly secured by a
lap/shoulder belt in accordance with the
manufacturer’s instructions for the child
restraint. All infant or child restraint systems
must comply with U.S. Federal Motor Vehicle
Safety Standards 213 and 225 and Canadian
Motor Vehicle Safety Standards 213 and
210.2.
A statement by the child restraint
manufacturer of compliance with these
standards can be found on the instruction
label on the restraint and in the instruction
manual provided with the restraint.
When using any infant restraint, toddler
restraint, or booster seat, make sure to
carefully read and follow all manufacturer’s
instructions for installation and use.
Please read and observe warning labels
affixed to the inside of the vehicle and to
infant or child restraints.GWarning!
Children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle’s seat belt fully in
accordance with the child seat
manufacturer’s instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information:
R Your vehicle is equipped with air bag
technology designed to deactivate the
passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
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