2011 MERCEDES-BENZ M-CLASS SUV Owners Manual

Cleaning th
epaintwork Scra
tches, corrosiv edeposits ,area saffected
by corrosion and damage ca used by inade-
quate care canno talways be completely
repaired. In such cases, visit aqualified spe-
cialist workshop, e.g. aMercedes-Benz
Servic eCentre.
X Remov eimpurities immediately, where
possible, whilst avoiding rubbing to ohard.
X Soak insect remain swith insec tremover
and rinse off the treated area safterwards.
X Soa kbird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brak efluid, tree resin,
oils, fuels and greases by rubbin ggently
with acloths oaked in petroleum ether or
lighter fluid.
X Use tar rem overtor emove tar stains.
X Use silicone rem overtor emove wax.
! Do not affix:
R stickers
R films
R magnetic plates or simila ritems
to painted surfaces. You could otherwise
damage the paintwork.
Car eand treatment of matt paintwo rkIf
your vehicle has aclear mat tfinish, observe
the followin ginstructions in order to avoid
damage to the paintwork due to incorrect
care.
These notes also appl ytolight alloy wheels
with aclear mat tfinish.
! Neve rpolish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny. !
The following ma ycause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or glos spreserver, e.g.
wax .These product sare onl ysuitable for
high-glos ssurfaces. Thei ruse on vehicles
wit hm att finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs performed
at aq ualified specialist workshop, e.g. a
Mercedes-Benz Servic eCentre.
! Do not use wash programs with ahot wax
treatment under any circumstances.
i The vehicle should preferably be washed
by hand using asoft sponge, car shampoo
and plent yofwater.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
X Clean the inside and outside of the win-
dows with adamp cloth and acleaning
agent that is recom mended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vent stoc lean the inside of the windows. 326
CareMaintenance and care

Do not touch the insides of the windows
with hard objects
,e.g.ani ce scraper or
ring .There is otherwise arisk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from drainin gaway .This
can lead to corrosion damage and damage
to electronic components.
Cleaning th ewiper blades G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock befor ecleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Star t/Stop
butto nrepeatedly unti lall indicator lamps in
the instrumen tcluster have gone off. The
windscreen wipers could otherwise move and
injur eyou.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphit ecoatin gcould be damaged. This
coul dcause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clea nthe wiper blades carefully usin ga
damp cloth.
X Fold the windscreen wipers back again
befor eswitching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleanin gthe exterio rlighting X
Clean the plastic lenses of the exterior
lighting using awet sponge and amild
cleaning agent, e.g. Mercedes-Ben zcar
shampoo or cleanin gcloths. !
Only use cleanin gagents or cleaning
cloth sthat ar esuitable for plastic lenses.
Unsuitable cleanin gagents or cleaning
cloth scoul dscratch or damag ethe plastic
lenses of th eexteri or lighting.
Clea ningthe sensors X
Clean sensors :of th edriving systems
with water, car shampoo and asoftc loth.
! If you clean the sensor swithahigh-pres-
sure cleaner, mak esure that you keep a
distanc eofatl east 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correc tdistance
is available from the equipment manufac-
turer.
Cleaning th ereversing camera Care
327Maintenance andcare Z

X
Use clear wate rand asoft clot htoclean
camera lens :.
! Do not clean the camera lens and the area
around the reversing camera with ahigh-
pressure cleaner.
Cleaning the trailer tow hitch The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove rust on the ball of the ball coupling,
e.g. with awire brush.
X Remove dirt with aclean, lint-free cloth or
ab rush.
! Do not clean th eball coupling with ahigh-
pressure cleaner .Donot use solvents. X
Afterc leaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle' strailer to whitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by aqualified special istw ork-
shop. H
Environmenta
lnote
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clea nthe display surface usin gacommer-
cially-available microfibr ecloth and TFT/
LCD displa ycleaner.
X Dry the displa ysurface using adry micro-
fibre cloth.
! For cleaning, do not us eany of the fol-
lowing:
R alcohol-base dthinner or petrol
R abrasiv ecleaning agents
R commercially-available household clean-
ing agents
These may damage the displa ysurface. Do
not put pressure on the displa ysurface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleanin gNight View Assist Plus !
Never clean the camera lens. When clean-
ing the field of vision of the driving systems,
mak esure that you do not spray glass
cleaner on the camera lens. If the camera
lens is dirty, visit aqualified specialist work-
shop. X
Fold down the camera cover by recess :.328
CareMaintenance and care

X
Use asoft clot htoclean the windscreen in
front of camera ;.
Cleaning the plastic trim G
WARNING
When cleanin gthe steering wheel boss and
dashboard, do not use cockpit sprays or
cleanin gagents containing solvents. Cleaning
agent scontaining solvents cause the surface
to becom eporous, and as aresult plastic
part smay break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim .This maintain sthe high-quality
look of the surfaces.
X Wipe the plastic trim with adamp, lint-free
cloth, e.g. amicrofibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again. Cleanin
gthe steering whee land gear or
selector lever X
Thoroughl ywipe with adamp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleanin gwooden trim and trim ele-
ments X
Wipe the wooden trim and trim pieces with
ad amp, lint-free cloth, e.g. amicrofibre
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise arisk of
damaging the surface.
Cleanin gthe seat covers !
Do not us emicrofibre cloths to clean gen-
uine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
! Observe the following when cleaning:
R clean genuine leather cover scarefully
with adamp cloth and then wipe the cov-
ers down with adry cloth .Make sure that
the leather does not become soaked .It
may otherwise become rough and
cracked .Only use leather care agents
that have bee ntested and approved by
Mercedes-Benz. You can obtain these
from aqualified specialist workshop, e.g.
aM ercedes-Ben zService centre.
R clean artificial leather covers with acloth
moistened with asolution con taining 1%
detergent (e.g. washing-up liquid).
R clean cloth cover switham icrofibre cloth
moistened with asolution con taining 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning Care
329Maintenance andcare Z

res
ultsd epend on the type of dirt and
how long it has been there.
R clean Alcantara® covers with adamp
cloth. Make sure you wipe entire seat
sections to avoid leavin gvisible lines.
i Notethat regular car eisessentia lto
ensure that the appearance and comfor tof
the covers is retaine dovertime.
Cleaning th eseat belts X
Use clean ,lukewarm water and soap solu-
tion.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seatbelts
at temperatures above 80 †orbyexposing
them to direc tsunlight.
Cleaning th erooflining and carpets X
Roof lining: useasoft brush or acleaning
agent recommended and approve dby
Mercedes-Ben ztoremov eheavy soiling.
X Carpets: use the carpet and textile clean-
ing agents recommended and approved by
Mercedes-Benz. 330
CareMaintenance and care

Usefu
linfor mation ............................ 332
Wher ewillIfind...? ........................... 332
Flat ty re............................................. 334
Ba ttery ............................................... 343
Jump-starting .................................... 348
Towing and tow-starting ..................349
Electrica lfuses ................................. 352 331Break
down assista nce

Usefu
linfor mati on
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviation sare possible .Please
not ethat your vehicle ma ynot be equipped
with all featur es described. This also
applies to safety-releva ntsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 24).Where will
Ifind...? Warning triangle
Removing th ewarning triangle Th
ew arnin gtriangle is located in th estowage
well under th eluggage compartmen tfloor.
X Open the tailgate.
X Lif tthe luggage compar tment floor up
(Y page 30 5).
i Dependin gonthe vehi cle's equipment,
the warnin gtriangle may also be located in
other places under the luggag ecompar t-
ment fl oor. Examples: storage loca
tions of the warnin gtriangle
X Remove warnin gtriangle :. Setting up th
ewarnin gtriangle X
Fol dfeet =down and out to the side.
X Pull side reflectors ;upwards to for ma
triangle and lock them at thet op using
upper press-stud :. First-aid kit
X Open the tailgate. X
Remove first-aid kit :from the luggage
net.
i Check the expir ydate on the first-aid kit
at least once ayear. Replace the contents
if necessary, and replace missin gcontents. Fire extinguisher
The fir eextinguisher is locate dunderneath
the front of the driver's seat. 332
Where wil
lIfind...?Breakdown assistance

X
Pull tab :upwards.
X Remove fir eextinguisher ;.
i Have the fire extinguisher refille dafter
each us eand checked every one or two
years. It may otherwis efail in an emer-
gency.
Observe the legal requirement sinall coun-
tries concerned. Vehicle tool kit
Notes The vehicle tool kit can be foun
dinthe stow-
age well under the luggage compar tment
fl oor.
i Vehi cles without a"Minispare" emer-
gency spar ewheel ar enot equipped with
the tools needed to change awheel when
the yleave the fac tory, e.g .ajack. Country-
spe cificd ifferences are possible. Some
tools for changing awheel ar especific to
the vehicle. To obtain tools approved for
your vehicle, visit aqualified specialist
workshop, e.g. aMercedes-Benz Service
Centre.
Vehicles with aTIREFIT kit X
Lif tthe luggage compartmen tfloor up
(Y page 305). :
Wheel wrench
; Jack
= Tyre sealant filler bottle
? Centrin gpin
A Tyre inflation compressor
B Foldin gwheel chock
C War ning triangle
D Ratchet rin gspanner
E Towing eye
Vehicles with a"Min ispare" emerg ency
spare wheel X
Lift the luggage compartm entfloor up
(Y pag e305).
X Remove "M inispare" emergency spare
whee l(Ypag e334). Example
:vehicle with a"Minispare" emergency
spar ewheel and AIRMATIC
: Foldin gwheel chock
; Wheel wrench
= Cent ring pin
? Towing eye Where wil
lIfind...?
333Breakdownassista nce