2011 MERCEDES-BENZ M-CLASS SUV Owners Manual

To prevent
afalse alarm, deactivate the inte-
rior motion senso rifyou lock your vehicle
and:
R people or animals remain in the vehicle.
R the side window sremai nopen.
R the sliding sunroof/panorama sliding sun-
roof remains open.
Deactivating:
X Remov ethe key from the ignition lock. X
Press button :.
Indica torlamp ;flashes briefly.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion senso risd eactivated.
The interior motion sensor remains deactiva-
ted until:
R the vehicle is unlocked again.
R ad oor is opened and closed again.
R the vehicle is locked again.
i UK only: Your vehicle is equipped with a
double lock func tion. The doors can notbe
opened from the inside if the vehicle was
locked with the key or with KEYLESS -GO
( Y page 77). Deactivat ethe interior
motion sensor before lockin gthe vehicle.
The doors can then be opened from the
insid eafter th evehicle has been locked
from the outside. Observ ethe "Important
safety notes" (Y page 77).70
Anti-theft systemsSafety

Usefu
linfor mation .............................. 72
Key ....................................................... 72
Doors .................................................... 77
Luggage comp artment....................... 79
Side windows ...................................... 83
Sliding sunroof .................................... 86 71Opening
and closing

Usefu
linfor mati on
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviation sare possible .Please
not ethat your vehicle ma ynot be equipped
with all featur es described. This also
applies to safety-releva ntsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 24).Key
Key functions
Locking and unlocking centr ally The key centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap G
WAR
NING
Only for the Unite dKingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children ,elderly peo-
ple or people requirin gspecial assistance. As
ar esult, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally inju redby
prolonged exposure to extremely high or low
temperatures, for example. In this case, res-
cuin gpeople from outside the vehicle is diffi-
cult.
Deac tivate th einterior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicl ehas
been locked from the outside. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open adoor from inside the vehicle at any
time, even if it has been locked
R star tthe vehicle usin gakey which has been
left in the vehicle
R release the electric parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Alway stake the key with you
when leaving the vehicle, even if you are only
leaving it for ashort time. G
WARNING
If ak ey rin gistoo heavy or too large, the
weight actin gonthe key coul dcause it to turn
in the ignition lock or catc honthe steering
wheel. This coul dcause the engine to be
switched off suddenly. You may lose control
of the vehicle and cause an accident. Do not
attac hany heavy or large key rings to the key
that is inserted in the ignition. :
& To lock the vehicle
; F To open/clos ethe tailgate
= % To unlock the vehicle
When unlocking, the tur nsignals flash once.
When locking, they flash three times.
When it is dark, the surroun dlighting also
comes on if it is activated in the on-board
computer (Y page 248).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible 72
KeyOpening and clos
ing

signa
lcan be activated and deactivated using
the on-board computer (Y page 249).
X To unlock centrally: press the%but-
ton.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R the anti-theft system is primed again.
X To lock centrally: press the&button. KEYLESS-GO
You can start, lock or unlock the vehicle using
KEYLE SS-GO. To do this ,you only need carry
the key with you. When you touc hthe surface
of the sensor sonthe vehicle' soutside door
handles ,KEYLESS-GO establishes aradio
connection between the vehicle and the key.
When the engine is started and whils tyou are
driving, KEYLE SS-GO also checks whether a
valid key is in the vehicl ebyperiodically
establishing radi ocontact.
When locking or unlockin gwith KEYLESS-GO,
the distance between the key and the door
handle you wish to lock or unlock must not
be greater than 1m. X
To unlock the vehicle: touch the inner
surface of the doo rhandle.
X To lock the vehicle: touch sensorsur-
face :.
X Convenienc eclosing feature: touch
recessed sensor surface ;for an exten-
ded period (Y page 85). If you pull on the handle of the tailgate, only
the luggage compartmen
tofthe vehicle is
unlocked. Changing th
esettings of the locking
system
You can change the setting of the locking
system in such away that only the driver's
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp (Y page 74)
flashes twice.
i If the setting of the locking system is
changed within the signal range of the vehi-
cle, pressing the &or% button locks
or unlocks the vehicle.
The key now function sasfollows:
X To unlock th edriver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is change dasfol-
lows:
X To unlock th edriver's door: touch the
inner surface of the doo rhandle on the
driver' sdoor.
X To unlock centrally: touchthe inner sur-
face of the door handl eonthe front-
passenger door or the rea rdoor.
X To lock centrally: touchthe outer sensor
surface on one of the door handles. Restoring th
efactory settings
X Press the %and& button ssimulta-
neously for approximately six seconds until
the battery check lamp flashes twice. Key
73Opening and closing Z

Emergency key element
General notes If th
evehicle can no longer be unlocked with
th ek ey, us ethe emergency ke yelement.
If you use th eemergency key element to
unlock and open the dri ver'sd oor ,the anti-
theft alar msystem will be triggered
(Y page 68).
The reare several ways to tur noff th ealarm:
X To turn the alarm off with the key: press
the % or& buttonont he key.
or
X Insert the key int othe ignition lock.
or
X To deactivat ethe alarm with KEYLESS-
GO: press th eStart/Stop button in the igni-
tion lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
Removing the emergency key element X
Pus hrelease catch :in the direction of
the arrow and at the same time, remove
emergency key element ;from the key. Key battery
Important safety notes Hav
ethe batteries changed at aqualified spe-
cialist workshop. G
WARNING
Batteries are toxic and contain caustic sub-
stances. For this reason, keep batteries out of
the reach of children.
If ab attery has been swallowed ,visi tad octor
immediately. H
Environmental note Bat
terie sc ontain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collec teds ep-
arately and disposed of in an
environmentally responsible
recycli ngsystem. Dispose of batt
eries in an
envi ronmentally responsible
manner. Take discharged
batteries to aqualified spe-
cialist workshop or to acol-
lection point for used batt er-
ie s.
Checking th ebattery X
Press the &or% button.
Th eb attery is workin gproperl yifthe bat-
ter yc hec klamp :lights up briefly
If battery chec klamp :does not light up
briefly during the test, the batter yisdis-
charged.
X Changing the battery (Y page 75)
i If the key battery is checked within the
signal reception range of the vehicle, press- 74
KeyOpening and closing

ing the
&or% button lock sor
unlocks the vehicle.
Changing th ebattery Yo
ur equir eaCR2 0253Vc ell battery.
X Take the emergency key elemen tout of the
key (Y page 74). X
Press emergenc ykey element ;intot he
opening in th ekey in the direction of the
arrow until battery tray cover :opens.
When doin gso, do no thold cover :shut.
X Remove battery tray cover :.X
Repeatedly tap the key against your palm
until battery =falls out.
X Insert the new battery with the positiv eter-
minal facing upwards. Use alint-free cloth
to do so.
X Make sure that the surface of the battery is
free from lint, grease and all other form sof
contamination.
X Insert the front tabs of battery tray
cover :and the npresstoc lose it. X
Insert the emergenc ykey elemen tinto the
key.
X Check the function of all key butto nson the
vehicle. Key
75Opening and closing Z

Problems wit
hthe key Problem Possible causes/consequences and
M Solutions
Yo
uc annot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver' sdoor
handl efrom close rang eand pres sthe % /& button.
If this does not work:
X Chec kthe key battery (Y page 74)and replace it if necessary
(Y pag e75).
X Lock (Y page79) or unlock (Y page79) the vehicl eusing
the emergenc ykey element. The key is faulty.
X Loc k(Ypage 79 )orunlock (Y page79) the vehicl eusing
the emergenc ykey element.
X Hav ethe key chec kedataq ualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from
apowerfu lsource of radio waves.
X Lock/unloc kthe vehicle usin gthe remote con trol func tion of
the key. Point the tip of the key at the driver's door handl efrom
close rang eand pres sthe % /& button. There is
afault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver' sdoor handl efrom
close rang eand pres sthe % /& button.
X Hav eKEYLESS-GO checked at aqualified specialist workshop.
If this does not work:
X Check the key battery (Y page 74) and replace it if necessary
(Y page 75).
X Lock (Y page 79) or unlock (Y page 79) the vehicle using
the emergency key element. You have lost
akey. X
Hav ethe key deactivated at aqualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 76
KeyOpenin
gand closing

Problem Possible causes/consequences and
M Solutions
The engin
ecannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting ,and try to start the engine again.
If this doe snot work:
X Check the starter battery and charge it if necessary
(Y page 343).
or
X Jump-start the vehicle (Y page 348).
or
X Consult aqualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key can notb ed etected as easily.
X Close the door and tr ytostart the vehicle again. There is interferenc
efrom apowerfu lsource of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only fo rthe Unite dKingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock func tion is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leav eany people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance .As
ar esult, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposur etoextremely hig horlow
tempera tures, for example. In this case ,res-
cuin gpeople from outside the vehicle is diffi-
cult.
Deac tivate the interior motion sensor before
you lock the vehicle .The doors can then be
opened from the insid eafter the vehicl ehas
been locked from the outside. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open adoor from inside the vehicle at any
time, even if it has been locked
R star tthe vehicle usin gakey which has been
left in the vehicle
R release the electric parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Alway stake the key with you
when leaving the vehicle, even if you are only
leaving it for ashort time. Unlocking and opening th
edoors
from the inside
For all countries except the United King-
dom: you can open adoor from inside the
vehicle even if it has been locked.
Only for th eUnited Kingdom: if the vehicle
has been locked with the key or with KEY-
LE SS-G O, the doubl elock function is activa-
ted as standard. It is then not possible to open Doors
77Opening and closing Z