2011 MERCEDES-BENZ M-CLASS SUV Owners Manual

Drive program
Sis characterised by the fol-
lowing:
R sporty engine and transmission settings
R the automatic transmission shifting up
later
R as aresul toft he later automatic transmis-
sion shift points, the fuel consumption pos-
sibly being higher Shif
tranges
Introduction In transmission position
D,you can use the
steering wheel gearshift paddle to restric tor
derestrict the shift range for the automatic
transmission (Y page 149).
The shift range selected is shown in the mul-
tifunc tion display. The automatic transmis-
sion shift sonly as far as the selected gear. Driving situations
=
To use the engine's braking effect
5
To use the braking effect of the
engine on downhil lgradients and
for driving:
R on stee pmountain roads
R in mountainous terrain
R in arduous conditions 4
To use the brakin
geffect of the
engine on ext remely steep downhill
gradients and on long downhill
stretches Restricting the shift range
X
Pull the left-han dsteering whee lgearshift
paddle.
The automatic transmission shifts down
one gear and restrict sthe shift range to the
relevant gear.
i If the engin eexceed sthe maximum
engin espeed when shiftin gdown, the auto- matic transmission protect
sagainst engine
damage by not shifting down.
i If the maximum engin espeed for the shift
range is reached and you continue to accel-
erate, the automatic transmission shifts up,
even if the shift range is restricted. This
prevents the engine from overrevving.
Derestricting the shif trange X
Pul lthe right-hand steering wheel gearshift
paddle.
The shift range is derestricted.
Clearing th eshift rang erestriction X
Pull and hold the right-hand steering wheel
gearshift paddle until Dis shown again in
the multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
or
X Use the DIRECT SELECT lever to shift the
transmission to position D.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range X
Pull the left-hand steering wheel gearshift
paddle and hold it in position.
The automatic transmission shifts to the
gear which allow soptimum acceleration
and deceleration. To do this, the automatic
transmission shifts down one or more
gears. Manua
ldrive program
Switchin gonthe manua ldrive program Manual drive program
Mcan be selected
using the program selector button. In manual
drive program M,you can change gear your-
self using the steering wheel gearshift pad-
dles if the transmission is in position D.The 150
Automa
tict ran smissionDriving and parking

gear curren
tlys elected and engaged is shown
in the multifunc tion display.
X Press the program selector button
(Y page 148) repeatedly until Mappear sin
the multifunction display.
X Vehicles with the ON&OFFROAD pack-
age: press the program selector button
(Y page 148).
M appears in the multifunction display.
Upshifting X
Pull the right-hand steering whee lgearshift
paddle (Y page 149).
The automatic transmission shifts up to the
next gear.
Downshifting X
Pull the left -hand steering wheel gearshift
paddle (Y page 149).
The automatic transmission shifts down to
the next gear.
i If you slow down or stop without shifting
down, the automatic transmission auto-
matically shifts down.
i For maximum acceleration, pull the left-
hand steering wheel gearshift paddle until
the transmission selects the optimum gear
for the current speed.
Kickdown You can also use kickdown for maximum
acceleration in manual drive program M.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to alower gear
depending on the engin espeed.
X Shif tback up once the desired spee dis
reached.
i If yo uapply full throttle, the automatic
transmission shifts up to the next gear
when the maximum engine speed is
reached. This prevent sthe engin efrom
overrevving. Switchin
goff the manual drive program X
Press th eprogram selecto rbutton
(Y page 148 )repeatedly until Eor S
appear sint he multifunc tion display.
X Vehicles with th eON&OFFROAD pack-
age: press the program selector button.
M is no longer shown in the multifunction
display. Automatic transmission
151Drivingand park ing Z

Problems wit
hthe transmission Problem Possible causes/consequences and
M Solutions
Th
et rans mission has
problem sshifting gear. The transmission is losing oil.
X Hav ethe transmission chec kedataq ualified specialist work-
shop, e.g. aMercedes-Benz Servic eCentre, immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shif tthe transmission to position P.
X Switc hoff th eengine.
X Wait at leas t10seconds befor erestar tingthe engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at aqualified specialist work-
shop, e.g. aMercedes-Benz Servic eCentre, immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefor eprohibite dwhen
handling fuels.
Switch off the engin eand the auxili aryh eating
befor erefuelling. G
WARNING
Do not com einto contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breath einfuel vapours. G
WARNING
Do not use petrol to refuel vehicles with adie-
sel engine. Do not mix diesel with petrol. This
would result in damage to the fuel system and
engine, which could lead to avehicle fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with
apetrol engine. Even small
amounts of the wron gfuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
aq ualified specialist worksho pand have
the fuel tank and fuel lines drained com-
pletely. Petro
l(EN 228, DIN 51626)
Fuel grade !
Only refuel using unleaded premium-
grade petrol with at least
95 RON/8 5MON, whic hconform stoEuro-
pean standard EN 228 or an equivalent
specification.
! Do not use the following:
R E85 (petrol with 85% ethanol)
R E10 0(100% ethanol)
R M15 (petro lwith 15% methanol) 152
RefuellingDriving and parking

R
M85 (petrol with 85 %methanol)
R M10 0(100% methanol)
R Petrol wit hmetallic additives
R Diesel
Do not mix fuel ssuch as this with petrol
and do not use any additives. Doing so may
cause engine damage. This does not
include additives for the removal and pre-
vention of residue build-up. Petrol must
only be mixed with additives recommended
by Mercedes-Benz. More information about
recommended additives can be obtained
from any Mercedes-Ben zService Centre.
! Use afilter when adding fuel from afuel
can. The fuel lines and/or the diesel injec-
tion system could otherwis ebeblocked by
particles from the fuel can.
i E10 fuel contains up to 10% bioethanol.
Your vehicle is E10 compatible. You can
refuel your vehicle using E10 premium-
grade petrol.
i If the recommended fuel is not available,
but only as atemporary measure, you may
also use regula runleaded petrol,
91 RON/82.5 MON. Thi smay reduce
engine performance and increase fuel con-
sumption. Avoid driving at full throttle.
In some countries, the fuel grade available
may not be adequate and could cause
deposits to build up. In consultation with a
Mercedes-Ben zService Cent re,this petrol
ma ybem ixed with the additive recommen-
ded by Mercedes-Ben z(part no.
A0009 89254510). Yo umust observe the
notes and mixin gratios specified on the
container.
For further information on "Fuel", see
(Y page 374). !
Only refuel using unleaded, sulphur-free
premium-grade petrol with at least
95 RON/85 MON, which conform stoEuro- pean standar
dEN2 28or an equivalent
specifi cation.
You can otherwise impair engine output or
damage the emission contro lsystem.
i In some countries, the available petrol
may not be sufficiently low in sulphur. This
fuel can temporarily produce unpleasant
odours, especially on short journeys. As
soo nassulphur-free fuel (sulphur content
<10p pm) is used for refuelling, the odours
are reduced. Diesel (EN 590)
Fuel grade !
When refuelling, only use diesel fuel that
confor ms to th eEuropean standard EN 590
or is of equivalent quality. You can other-
wise impair engine output or damage the
engine.
! Vehicles with diesel particle filters: in
countries outsid ethe EU ,only use low sul-
phu rEuro diesel with asulphu rcontent of
under 50 ppm. Otherwise, the emission
con trol system coul dbedamaged.
! Vehicles without adiesel particle fil-
ter: in countries where only diesel fuels
with ahigher sulphur conten tare avail able,
the vehicle's oil change intervals are
shorter. More information about intervals
for changing the oil can be obtained from
any Mercedes-Benz Service Centre.
! Only use fuel that complies with the EN
590 European standard. Fuel that does not
compl ywithEN5 90can lea dtoincreased
wear, engin edamag eand damage to the
exhaust system.
Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol Refuelling
153Drivingand park ing Z
ML 350 4MATIC

R
paraffin
R kerosene
Do not mix these fuels with diesel fuels and
do not use any special additives. Other-
wise, this can lead to damage to the engine.
This excludes flow improver ;see "Low out-
side temperatures".
! Use afilter when adding fuel from afuel
can. Otherwise, the fuel lines and/or the
diesel injection system could be blocked by
particles from the fuel can.
For further information on "Fuel", see
(Y page 374).
Low outsid etemperatures Diesel fuel with improved cold flow qualities
is available during the winter months. In
Europe, various climate-dependent low-tem-
peratur eclasses are defined in EN 590 .Refu-
elling with diesel fuel which complies with the
climatic specification sofstandard EN 590
can hel ptoprevent operatin gproblems. At
exceptionall ylow tempera tures, it is possible
that the flow properties of the fuel ma ybe
inadequate. This also applies to fuel that has
not been adapted to suit the climatic condi-
tions, e.g. diesel fuel from warmer regions.
i Further information about country-spe-
cific fuel properties can be obtained from
oil companies, e.g. at filling stations.
Flow improver Flow improvers can be added to improv
ethe
cold resistan ceof diesel fuel. The effective-
ness of aflow improver is not guaranteed with
every diesel fuel.
Correc tdosage and thorough mixing ar edeci-
sive factor sinensuring improvement in low-
temperature resistance. Avoid excessive dos-
age .Exce ssiv edosage ma yactuall ydecrease
low-temperature resistanc eunder certain cir-
cumstances. Follo wthe manufacturer's dos-
ing inst ructions. Mix the additive with the diese
ling ood time,
befor ethe flo wproperties of th ediesel
become inadequate. Malfunction scan other-
wise only be rectified by heating the entire
fuel system, e.g. by parking the vehicle in a
heated garage.
Observe the information provided by the man-
ufacturer when using aflow improver. Only
use flow improvers that have been tested and
approved by Mercedes-Benz. You can obtain
further information from any Mercedes-Benz
Servic eCentre. Refuelling
Fuel filler flap The fuel filler fla
pisunlocke dorlockedauto-
matically when you open or close the vehicle
with the key or using KEYLESS-GO.
The position of the fuel filler cap is displayed
in the instrument cluster 8.The arrow
nex ttot he filling pum pindicate sthe side of
the vehicle. :
To open the fuel filler flap
; To inser tthe fuel filler cap
= Fue ltype
? Tyre pressure table
Opening X
Switch off the engine.
X Remove the key from the ignitio nlock. 154
RefuellingDriving and parking

KEYLESS-GO: open th
edriver's door. This
switche sthe ignition to positi on0,w hich
corresponds to having removed the key.
The driver's door can be closed again.
X Press the fuel filler fla pint he direction of
arrow :.
The fuel filler fla pswings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap ;.
X Completely insert the pump nozzle into the
filler neck and refuel.
X Only fill the tank until the pump nozzle
switches off.
! Overfilling the fuel tank could damag ethe
fuel system.
Closing X
Replace the fuel filler cap and tur nitclock-
wise .The fuel filler cap audibly engages.
X Close the fuel filler flap. Refuelling
155Drivingand park ing Z

Problems wit
hthe fuel and fuel tank Problem Possible causes/consequences and
M Solutions
Fue
lisl eakin gfrom the
vehicle. G
Ris
kofe xplosion or fire
The fuel line or the fuel tan kisf aulty.
X Turn the key to position 0(Ypage 139 )inthe ignition lock
immediately and remove it.
X Do not restar tthe engin eunder any circumstances.
X Consult aqualified specialist workshop. The engine does not
start. The fuel tank of
avehicle with adiesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least fiv elitres of diesel.
X Turn the ignition on for at least 10 seconds (Y page 139).
X Star tthe engin econtinuously for up to 10 second suntil it runs
smoothly.
If the engine doe snot start:
X Tur nthe ignition on again for approximatel y10seconds
(Y page 139).
X Start the engine again continuously for up to 10 seconds until
it run ssmoothly.
If th eengine doe snot star tafter three attempts:
X Consult aqualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X Unlock the vehicle (Y page 72).
or
X Unlock the vehicle using the emergency key element
(Y page 74). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult aqualified specialist workshop. 156
RefuellingDrivin
gand parking

AdBlue
®
Important notes on use To function properly, BlueTE
Cexhaust gas
aftertreatmen tmust be ope rated with the
reducin gagen tAdBlue ®
.
When the supply of AdBlue ®
is almost used
up, the Refill AdBlue See Owner's Man‐
ual message is shown in the multifunction
display.
When the AdBlue ®
supply drops to amini-
mum ,the Refill AdBlue No star tinXXXX km message is show
ninthe multifunc-
tion display.
If the Refill AdBlue No star tinXXXX km message is show
ninthe multifunction dis-
play ,you can still drive the vehicle over the
distance shown. If the AdBlue ®
is not topped
up, you will subsequen tlybeu nable to start
the engi ne.R efill the AdBlue ®
tank or have
the AdBlue ®
tank refilled at aqualified spe-
cialist workshop. If the Refill AdBlueEng. star
tnot possible message
appears in th emultifunction display and the
engine does not start ,you must top up with
at least 3. 8lAdBlue ®
(approximately 2
AdBlue ®
refill bottles).
i If you drive the vehicl efaster than
15 km/h, the Refill AdBlue Se eOwn‐ er's Manual message goes ou
tafter
approximately one minute.
Further info rmation about BlueTEC exhaust
gas aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service
Centre. Topping up AdBlue
® G
WARNING
AdBlue ®
must not come int ocontac twith
skin ,eyes or clothing.
R If AdBlue ®
comes into contact with your
eyes or skin, rinse affected areas with clean
water immediately.
R If AdBlue ®
is swallowed ,immediatel yrinse
your mouth out with alot of clea nwater and
drink plenty of water.
R Change clothing that is soile dwith
AdBlue ®
immediately.
R If allergic reactions occur, consult adoctor
immediately.
Keep AdBlue ®
out of the reach of children. G
WAR
NING
If you ope nthe AdBlue ®
tan kcap, small
amount sofammonia vapou rmay be released.
This depends in particular upon the age of the
AdBlue ®
.
Ammonia vapours have apungent odour and
are particularly irritating to:
R skin
R mucous membranes
R eyes
You may experienc eaburnin gsensation in
your eyes, nose and throat, as well as cough-
ing and waterin gofthe eyes.
Do not inhale any ammonia vapour sthat may
be released. Fil lthe AdBlue ®
tan konly in well-
ventilate dareas.
! Only us eAdBlue ®
in accordanc ewith
ISO 22241. Do not mix any additives with
AdBlue ®
,a nd do not dilute AdBlue ®
with
water. Thi smay destroy the BlueTEC
exhaust gas aftertreatment system.
! In order to fill the AdBlue ®
tank ,the vehi-
cle must be parked on alevel surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on alevel surface.
Fluc tuations in capacit ywill thus be avoi- Refuelling
157Drivingand park ing Z