2011 MERCEDES-BENZ C-Class Comand Manual

Problem Possible
causes/co nsequences andM Solutions
The
Navigation
Unavailable message
appea rs. COMAND
hasanintegrated harddrive onwhich thedigital mapis
stored.
To protect thehard drive fromdamage, COMAND switchesitoff
in very high temperatures. Thenavigation systemwillthen be
temporarily unavailable.
X Let the vehicle andCOMAND cooldown.
X To hide themessage: switchCOMAND offand then onagain. If
an area ofthe hard dischasamalfunction ,COMAND canno
longer access themap data inthis area, forexample when
calculating aroute.
X To hide themessage: switchCOMAND offand then onagain.
The navigation systemwillbeoperational untilithas toaccess
the faulty areaofthe hard drive again. Themessage willthen
reappear.
X Consult anauthorized Mercedes-B enzCenter. Problem Possible
causes/co nsequences andM Solutions
You
willsee amessage
informin gyou that the
DVD containing the
digital mapis
incompatible withthe
system software. The
DVD containing thedigital mapcannot beused forthe update.
X To confirm themessage: pressWthe COMAND controller.
X Ejec tthe DVD .
X Have thesystem software updatedatan authorized Mercedes-
Benz Center. Problem Possible
causes/co nsequences andM Solutions
The
map software
update hasfailed. The
DVD isdirty orscratc hed
X Clea nthe DVD .
X Restart theupdate. There
isoverheating duetoexcessive temperatures inthe vehicle
interior.
X Wait untilthevehicle interior hascooled down.
X Restart theupdate. COMAND's
integralharddrive isfaulty.
X Consult anauthorized Mercedes-B enzCenter. Problems
withthenavigation system
95Navigation
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Vehi
cle equi pmen t<0021002100210021002100210021002100210021002100210021002100210021
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General information<0021002100210021002100210021002100210021002100210021002100210021
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Telephony viathe Bluet ooth®
inter-
face ........ .......... .................. .................. . 99
Reception andtransm ission volume 103
Using thetelephone <0021002100210021002100210021002100210021002100210021002100210021
002100210021002100210021002100210021V 103
Using thephone book<0021002100210021002100210021002100210021002100210021002100210021
002100210021002100210021V 106
Using calllists ........ .......... ................. 109
Using theaddress book <0021002100210021002100210021002100210021002100210021002100210021
002100210021V 112 97Telephone
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Vehi
cle equi pmen t
i TheseOpe rating Instru ctionsdescri beall
sta nda rdand optio nal equipme ntava ilab le
for your veh icleat the time ofpurcha se.
Pl ea se note thatyour vehicle maynotbe
equipped withallfeatures described. General
information Introdu
ction
With aBluetooth ®
-capable mobilephone, you
can make callsusing thevehicle's
Bluetooth ®
telephony interface.
With asuitable mobilephone, youcan usethe
hands-fr eesystem viathe Bluetooth ®
inter face, import contacts from themobile
phone viaPBAP (Phone BookAccess Profile)
and receive vCards.
You canobtain moredetailed information
about suitable mobilephones andabout
conn ectin gBluetooth ®
-capable mobile
phones toCOMAND onthe Internet at
htt p://www.mbusa- mobile.com.Orcall
the Mercedes-B enzCustomer Assistance
Center at
1-8 00-FOR-ME RCedes (1-800-367-6372 )for
the USA orat1-800-387-0100 forCanada . Safety
notes G
Warning
A drive r'sattention tothe road must always
be his/he rprimary focuswhendriving.For
you rsafet yand thesafe tyof other s,we
rec omm endthat you pull overtoasafe
location andstop before placing ortaking a
telephone call.Ifyou choose touse themobile
phone whiledriving, pleaseusethehandsfree
device andonly usethemobile phonewhen
weather, road,andtraffic conditionspermit.
Some jurisdiction sprohibit thedriver from
using acellular mobilephonewhiledriving a
vehicle. Bear
inmind thatataspeed ofjust 30mph
(approximately 50km/ h),your vehicle is
coverin gadistance of44 feet (approximately
14 m)every second. G
War
ning!
Exc essive electrom agneticradiation may
const ituteahealth hazard toyourself and
others.
There isscient ificdiscussion surrounding the
possible healthrisksposed by
electrom agneticfields.You canreduce this
risk byusing anexter ioraerial.
Therefore, onlyusemobile communic ation
equipment ifit is conn ected tothe exter ior
aerial ofthe vehicle. Calls
disconnec tedwhile thevehicle
is in motion
Ac allmay bedisc onnected if:
R there isno te nou ghnetw orkcove rage in
certa inarea s.
R yo ucha nge from onetrans mitting/
rece iving station(cel l)to ano ther andit
doe snot have afree channel.
R yo uus eaSIM card which isnot comp atible
wi th the netwo rkava ilab le.
R wh en using amob ile pho newith
"T wi ncard ",the seco ndSIM card is
reg iste red onthe netwo rkatthe same time . Ope
rating options
You canoperate thetelepho neby:
R us ing the COMAND controller
turni ngcVd
sli ding XVY orZVÆ
pre ssing W
R pre ssing the KorI button andusing the
tele pho nekey padon COMAND 98
Gen
eral informatio nTelepho ne
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R
pressin gthe 6 or~ buttononthe
multifun ction steer ingwheel
R using theVoice ControlSyst em(see the
separate VoiceControlSyst emoperatin g
inst ruct ions).
Unless statedother wise, thedescr iption sand
illustration sin this sect ionrefer toCOMAND . Function
restrictions
You cann otuse thephone yetinthe following
situation s:
R the telephon eautomatic allyattempts to
log intoanet work. Ifno net work is
available, youwillnotbeable tomake a
"911" emergen cycall. Ifyou attempt to
make anoutgoin gcall, theNoServic e
message willappear forashort while. "911"
emergency call G
War
ning
The 911 emergen cycall system isapublic
servic e.Using itwithout duecause isa
crimin aloffen se.
The following condition smust befulfilled in
order tomake a911 emergen cycall:
R the mobile phonemustbeswitc hedon.
R anet work must beavailable.
R avalid andoperation alSIM card must be
insert edinthe mobile phone.
R the mobile phoneiscon nected toCOMAND
via Bluetoot h®
.
If you cann otmake anemergen cycall, you
must arrange rescuemeasures yourself.
X En ter the digits inCOMAND (Ypage 104).
X Press theKbutt on.
The telephon emakes theconnection .
X Wait untiltheemergen cycall center
answers anddescr ibethe emergen cy
situation . Teleph
onyviathe Bluet ooth®
inter face Conditions
Mobile phone For
telephon yvia COMAND 'sBluetoot h®
int erface, aBluetoot h®
-c apable mobile
phone isrequired.
i Not allmobile phones available onthe
mark etare equally suitable. Youcanobtain
more detailed information aboutsuitable
mobile phones andabout connecting
Bluetoot h®
-c apable mobile phones to
COMAND onthe Internet at
htt p://www .mbusa- mobile.com.O rcall
th eMer cedes-Ben zCust ome rAssistance
Center at
1-80 0-FOR-ME RCedes(1-800 -367-6372)
(for theUSA) orCustomer Relations at
1-80 0-387-0100(for Canada ).
The battery ofthe mobile phoneshould be
kept sufficiently chargedinorder toprevent
malfunctions.
In preparation fortelephoning viathe
Bluetooth ®
interface, youshould checkthe
followi ngitems onyour mobile phone(seethe
mobile phoneoperating instructions):
X Hands-Fr eeProfile
The mobile phonemustsupport Hands-
Free Profile 1.0orabove.
i Some displays(e.g. thesignal strengt h)
depend onthe supported versionofthe
Hands-Fr eeProfile.
X Bluetooth ®
visibil ity
On certain mobilephones, thedevice itself
must bemade "visible"for other devices,
as well asactivating theBluetooth ®
function (seethemobile phoneoperating
instruct ions).
X Bluetooth ®
device name
Every Bluetooth ®
device hasitsown
Bluetooth ®
device name.Thedevice name
may bechanged, butcan beidentical forall
devices fromthesame manufacturer. Itis Telephony
viathe Bluetooth ®
interface 99Telephone
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the
refore recomm endedtha tyou change
this name sothat youcan easily recogn ize
your mobile phone(seethemobile phone
operating instructions).
X Switch onthe mobile phoneandenter the
PIN when prompted todo so(see the
mobile phoneoperating instructions).
X Act ivate Bluetooth ®
funct ionsand, where
necessary, Bluetooth®
visibility onthe
mobile phone(seethemobile phone
operating instructions).
COMAND X
Act ivate theBluetooth ®
funct ionin
COMAND (Ypage 42). Connec
tingamobile phone
Gener alinfor mation Bef
ore usin gyour mobilephon ewith
COMA NDforthefir st tim e,you willneedto
con nectit.
When youauth orizeanew mobi lephon e,itis
con nectedautom atically.
Conn ecting com prises:
R sear ching for aBluet ooth®
-c apable mobile
phon e
R subse quentlyauth orizing it
You canconnectupto ten mobile phones.
Search ingforam obile phone X
Pres sth e÷ function butt ononCOMA ND.
X Sele ctPho neinthete lepho nebasic menu
by slidin gVÆ andturnin gcVd the
COMA NDcontroller andpres sW to
con firm.
X Sele ctBlu etooth Phones andpres sW to
con firm. X
Sele ctUpd ate andpres sW tocon firm.
COMA NDsear chesfor Bluet ooth®
te lepho neswith inran geand adds them to
th eBluet ooth®
telepho nelist.
The durat ionofthesear chdepen dson the
num berofBluet ooth®
telepho neswith in
ran geand their char acteris tics. Ex
ample ofdisplay: Bluetooth®
tel epho neslist
: Curre ntly con nected# and auth orized
mobi lephon eY
; Dev icenotw ithin rangebut prev iously
author ized(Lappears ingray)
= Newly detected mobile phonewithin
rang ebut not yetauthor ized(noicon yet
Y)
The Bluet ooth®
telep honeslist shows all
mobile phoneswithin rangeand allprev iously
author izedmobile phones,whet herornot
the yare inrang e.
i Ifthe Bluet ooth®
telep honeslist isalready
full, youwillberequest edtode-aut horizea
mobile phone(Y page 102).IfCOMA ND
does notfindyour mobile phone,ext ern al
author ization (Ypage 101)may be
nec essary.
i When called upagain, thetelep honelist
may nolong ershow allmobile phones
because, forexam ple,amobile phonehas
been removedfromthe vehic lein the
mean time.In this case, start anew searc h
to update theBluet ooth®
telep honelist . 100
Telephony viatheBlu etoot h®
inter faceTelep hone
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Aut
horizing (regist ering) amobile
ph one X
In theBluet ooth®
te lepho neslist,selec tthe
not yetauthorized mobilephonebyturning
cVd theCOMAND controller.
X Select Options bysliding VYthe
COMAND controller andpress Wto
confirm .
X Select Authorize andpress Wtoconfirm .
The passcode entrymenu appears. The
passcode isany one tosixteen- digit
number combination whichyoucan
determine yourself.Youmust enter thesame
number combination inCOMAND andinthe
Bluetooth ®
-capable mobilephone(seethe
operating instructionsofthe mobile phone).
i Some mobile phones requiretheinput of
a four-digit passcode orlonger character
strings.
If you want tore-authorize amobile phone
following <0004000500250001001500140008000F00120009001C000100140009000F000E
0032V youcan select a
different passcode.
X To enter apassc odeinCOMA ND:press
the numbe rkeys inturn.
¬ ishig hlighted afterthefirst numbe r
has beenentere d.
or
X Sel ect the digits one byone byturning
cVd theCOMAND controller and press
W toconfi rm.Then,sel ect ¬.
X To confi rm anentry inCO MA ND: press
W the COMAND controller. X
Now enterthe same passcode inthe mobile
phone.
To enter inthe mobile phone:ifthe
Bluetooth ®
conn ection issuccessful, youwill
be prompted bythe mobile phonetoenter the
passcode (seethemobile phoneoperating
instruct ions).
X Ent erthe same passcode inthe mobile
phone asalready entered inCOMAND.
i Afterenterin gthe passcode, youmay also
need toenter aconfirm ationinyour mobile
phone toconn ectcalls. Check thedispla y
of your mobile phone.
If the COMAND displayshows the
Authorization Procedure
Unsuccessful message,youmay have
exceeded theprescribed timeperiod.
Repea tthe procedure.
The mobile phoneisconn ected toCOMAND
(authorized). Youcannow make callsusing
the COMAND hands-free system. External
authorizat ion
If COMAND doesnotdetect yourmobile
phone, thismay bedue toparticular security
settin gson your mobile phone. Inthis case,
check whether yourmobile phonecanfind
COMAND. TheBluetooth ®
device nameof
COMAND isMB Bluetooth.
Observe thefollowing: somemobile phones
require thatyoureconn ecttoCOMAND after
you have entered thepasscode (seethe
mobile phoneoperating instructions).The
mobile phonecannot otherwise be
authorized.
X Press the÷funct ionbutton onCOMAND.
X Select Phoneinthe telephone basicmenu
by sliding VÆandturning cVdthe
COMAND controller andpress Wto
confirm .
X Select Bluetooth Phonesandpress Wto
confirm .
X Select Update. Telephony
viathe Bluetooth ®
interface 101Telephone
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X
Sel ect Optionsby sliding VY andpress
W toconfi rm.
X Sel ect External Authorizationand
pre ssW toconfi rm.
X Start theBluetoo th®
sea rch onthe mob ile
pho ne(seethe mob ile pho neope rating
instr uctions) .
X Sel ect COMAND (MB Bluetooth)on the
mob ile pho ne.
X Enter thepassco deon the mob ile pho ne
wh en req uested toand then inputitin
CO MAND. Co
nne cting ano ther mobile phon e
If yo uha ve authori zedseveralmob ile pho nes,
yo ucan switch betwe enthe individu al
pho nes.
i Youcan onlysw itch toano ther authori zed
mob ile pho neifno pho necallis acti ve.
X Sel ect the mob ile pho neinthe Bluetoo th®
tel ephone slist by turni ngcVd the
CO MAND controllera nd pre ssW to
confi rm.
The selecte dmob ile ph one issea rche dfor
and conne ctedifit is withi nB luetoo th®
rang eand ifBluet ooth®
is act ivat ed.
Only onemobile phonecan becon nected
at any one time.The currentlycon nected
mobile phoneis indic ated bythe #dot in
the Bluet ooth®
telep honeslist
(Y page 100). Displa
yingdetails
X Press the÷func tionbuttononCOMA ND.
X Selec tPhon ein the telep honebasic menu
by slidin gVÆ andturnin gcVd the
COMA NDcontroller andpress Wto
con firm . X
Selec tBlue toothPhon esand press Wto
con firm .
X Selec tthe desired mobilephoneinthe
Bluetooth ®
telephones list.
X Select Options bysliding VYandpress
W toconfirm .
X Select Details andpress Wtoconfirm .
The following information concerning the
selected mobilephoneisshown:
R Bluetooth ®
name
R Bluetooth ®
address
R availa bility
R authorization status
X To close thedetailed view:turncVd or
slide XVY theCOMAND controller. De-registering
(de-authorizing) a
mobile phone
Mercedes-Ben zUSA, LLCrecommen dsthat
you de-authorize devicesbothinCOMAND
and onthe respective mobilephone.
Subsequent authorization mayotherwise fail.
X Press the÷funct ionbutton onCOMAND.
X Select Phoneinthe telephone basicmenu
by sliding VÆandturning cVdthe
COMAND controller andpress Wto
confirm .
X Select Bluetooth Phonesandpress Wto
confirm .
X Select thedesired mobilephoneinthe
Bluetooth ®
telephones list.
X Select Options bysliding VYandpress
W toconfirm .
X Select De-Authorize andpress Wto
confirm .
Ap rompt appears asking whethe ryou
really wishtorevoke authorization forthis
device.
X Select YesorNo.
If you select Yes,thedevice willbedeleted
from theBluetooth ®
telephones list.102
Telephony viathe Bluetooth ®
interfa ceTelephone
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