2011 GMC CANYON Owner's Manual

Bla ck pla te (1 1 ,1 )
G M C Can yon Owner M an ual - 2011
C usto m er In fo rm atio n 13-1 1
C ourte sy Tra n sp orta tio n
P ro gra m (U .S .an d
C an ad a)To enh an ce yo ur ow ne rs h ip
e xp erie n ce , w e and ou r partic ip a tin g
d eale rs are pro u d to off e r C ou rte sy
T ra nsp orta tio n, a cu sto m er su pport
p ro gra m fo r ve hic le s wit h th e
B um pe r to Bum per (B ase W arra nty
C ove ra ge pe rio d in Canada),
e xte nd ed po w ertr a in , and/o r
h yb rid s p ecif ic warra n tie s in both
t h e U.S .an d Canad a .
S eve ra lC ou rte sy Tra nsp orta tio n
o ptio ns are ava ila ble to assis t in
r e ducin g yo u r in co nve nie nce when
w arra nty re pa ir s are re qu ir e d.
C ourte sy Tra n sp orta tio n is not a
p art of th e New Vehic le Lim it e d
W arra n ty . A se pa ra te bookle t
e ntit le d W arra nty an d Owner
A ssis ta n ce In fo rm atio n  fu rn is h ed
w it h each new ve hic le pro vid es
d eta ile d warra nty co ve ra ge
i n fo rm atio n .
Tra n sp o rta tio n Optio nsW arra nty se rv ic e ca n gen era lly be
c o m ple te d while yo u wait . H ow eve r,
i f yo u are un able to wait , G M he lp s
t o min im iz e yo ur in co nve n ie nce by
p ro vid in g se ve ra ltr a n sp o rta tio n
o ptio ns. D epen din g on th e
c ir c u m sta nce s, th e de ale r ca n
o ffe r yo u on e of th e fo ll o w in g:
S hutt le Serv ic e
S hutt le se rv ic e is th e pre fe rre d
m eans of offe rin g Courte sy
T ra nsp orta tio n . D ea le rs m ay pro vid e
s h uttle se rv ic e to ge t yo u to yo ur
d estin atio n wit h min im alin te rru ptio n
o f yo ur daily sch ed ule . T his in clu des
o new ay or ro un d tr ip sh uttle se rv ic e
w it h in re aso nab le tim e an d dis ta n ce
p ara m ete rs of th e de ale r's are a. P
ublic Tra n sp orta tio n or Fuel
R eim burs em en t
I f th e ve hic le re quir e s ove rn ig ht
w arra nty re pair s , and public
t r a n sp orta tio n is use d in ste ad of th e
d e ale r's sh uttle se rv ic e , th e exp ense
m ust be su pporte d by orig in al
r e ce ip ts and ca n only be up to th e
m axim um am ount allo w ed by GM
f o r sh uttle se rv ic e . In addit io n, fo r
U .S .cu sto m ers , sh ould yo u arra n ge
t r a n sp orta tio n th ro ugh afr ie nd or
r e la tiv e , lim it e d re im burs e m ent fo r
r e aso nable fu ele xp ense s m ay be
a va ila ble . C la im am ounts sh ould
r e fle ct actu alco sts and be
s u pporte d by orig in alre ce ip ts .
S ee th e deale r fo r in fo rm atio n
r e gard in g th e allo w ance am ounts
f o r re im burs e m ent of fu elo r oth er
t r a n sp orta tio n co sts .

Bla ck pla te (1 2,1 )
G M C Can yon Owner M an ual - 2011
1 3-1 2 Custo m er In fo rm atio nC ourte sy Ren ta l V eh ic le
T he deale r m ay arra nge to pro vid e
y o u wit h aco u rte sy re nta lve hic le or
r e im bu rs e yo u fo r a re nta lve hic le
t h at yo u obta in if th e ve h ic le is ke pt
f o r an ove rn ig ht w arr a n ty re p air .
R enta lre im bu rs e m ent w ill b e lim it e d
a nd must be su pporte d by orig in al
r e ce ip ts . T his re quir e s th a t yo u sig n
a nd co m ple te are n ta la gre em ent
a nd meet sta te /p ro vin cia l, lo ca l, and
r e nta lve hic le pro vid er re quir e m ents .
R equir e m ents va ry and may
i n clu de min im um age re quir e m ents ,
i n su ra nce co ve ra ge , cre dit ca rd ,
e tc . Y ou are re sp onsib le fo r fu el
u sa ge ch a rg es and may als o be
r e sp onsib le fo r ta xe s, le vie s, usa ge
f e es, exce ssiv e mile age , or re nta l
u sa ge be yo nd th e co m ple tio n of th e
r e pa ir .
I t m ay not be poss ib le to pro vid e a
l ik e ve hic le as a co urte sy re nta l.
A ddit io nal P ro g ra m
I n fo rm atio nA ll p ro gra m optio n s, su ch as sh uttle
s e rv ic e , m ay not be ava ila ble at
e ve ry dea le r. P le a se co nta ct th e
d eale r fo r sp ecif ic in fo rm atio n
a bout ava il a b il it y . A ll C ourte sy
T ra nsp orta tio n arra nge m ents will b e
a dm in is te re d by ap pro pria te de ale r
p ers o nnel.
G enera lM oto rs re se rv e s th e rig ht
t o unila te ra lly m odif y , ch an ge,
o r dis co ntin ue Courte sy
T ra nsp orta tio n at an y tim e and
t o re so lv e all q u estio ns of cla im
e lig ib il it y pu rs u a nt to th e te rm sand
c o ndit io ns describ e d here in at it s
s o le dis cre tio n.
C ollis io n Dam ag e Rep air
( U .S .an d Can ad a)If th e ve hic le is in vo lv e d in a
c o llis io n and it is dam aged, have
t h e dam age re pair e d by a quali f ie d
t e ch nic ia n usin g th e pro per
e q uip m ent and qualit y re pla ce m en t
p a rts . P oorly perfo rm ed co llis io n
r e pair s dim in is h th e ve hic le re sa le
v a lu e, and sa fe ty perfo rm ance ca n
b e co m pro m is e d in su bse quent
c o llis io ns.C ollis io n PartsG enuin e GM Collis io n parts are ne w
p a rts m ade wit h th e sa m e mate ria ls
a n d co nstr u ctio n meth ods as th e
p a rts wit h whic h th e ve hic le was
o rig in ally buil t . G enuin e GM
C ollis io n parts are th e best ch oic e to
e n su re th at th e ve hic le 's desig ned
a p pea ra nce , dura bil it y , and sa fe ty
a re pre se rv e d. T he use of G enuin e
G M pa rts ca n help main ta in th e GM
N ew Vehic le Lim it e d W arra nty .

Bla ck pla te (1 3,1 )
G M C Can yon Owner M an ual - 2011
C usto m er In fo rm atio n 13-1 3
R ecy cle d orig in a le quip m ent parts
m ay als o be use d fo r re pair . T hese
p arts are ty p ic a ll y re m ove d fr o m
v e hic le s th a t w ere to ta llo sse s in
p rio r cra sh e s. In most ca se s, th e
p arts bein g re cycle d are fr o m
u nda m aged se ctio ns of th e ve hic le .
A re cy cle d orig in ale qu ip m ent G M
p art m ay be an acce p ta ble ch oic e
t o main ta in th e ve h ic le 's orig in ally
d esig ned appe ara nce and sa fe ty
p erfo rm ance ; ho w eve r, th e his to ry of
t h ese pa rts is not kn ow n. S uch parts
a re not co ve re d by th e GM New
V ehic le Lim it e d W arra nty , an d any
r e la te d fa ilu re s are not co ve re d by
t h at w arra n ty .
A fte rm ark e t co ll is io n parts are als o
a va ila ble . T he se are made by
c o m panie s oth er th a n GM and may
n ot ha ve bee n te ste d fo r th e ve hic le . A
s a re su lt , th e se parts m ay fit
p oorly , exh ib it pre m atu re dura bilit y /
c o rro sio n pro ble m s, and may not
p erfo rm pro perly in su bse quen t
c o lli s io ns. A ft e rm ark e t parts are no t
c o ve re d by th e GM New Vehic le
L im it e d W arra nty , and any ve h ic le
f a il u re re la te d to su ch parts is no t
c o ve re d by th a t w arra nty .
R ep air Facilit yG M als o re co m mend s th at yo u
c h oose a co llis io n re p air fa cil it y th at
m eets yo ur need s befo re yo u eve r
n eed co llis io n re pa ir s . T he de ale r
m ay have a co ll is io n re p air ce nte r
w it h GM -tr a in ed te ch nic ia ns an d
s ta te o f th e a rt equip m en t, or be
a ble to re co m mend aco llis io n
r e pair ce n te r th at has GM -tr a in e d
t e ch nic ia ns and co m para ble
e quip m en t.
In su rin g The Veh ic leP ro te ct yo ur in ve stm ent in th e GM
v e h ic le wit h co m pre hensiv e and
c o llis io n in su ra nce co ve ra ge.
T he re are sig nif ic a nt dif fe re nce s
i n th e qualit y of co ve ra ge affo rd ed
b y va rio us in su ra nce poli c y te rm s.
M any in su ra nce polic ie s pro vid e
r e d uce d pro te ctio n to th e GM
v e h ic le by li m it in g co m pensa tio n
f o r dam age re pair s by usin g
a fte rm ark e t co ll is io n parts . S om e
i n su ra nce co m panie s will n ot
s p e cif y afte rm ark e t co llis io n parts .
W hen purc h asin g in su ra nce , w e
r e co m mend th at yo u ensu re th at th e
v e h ic le will b e re pair e d wit h GM
o rig in ale quip m ent co ll is io n parts .
I f su ch in su ra nce co ve ra ge is
n ot ava ila ble fr o m yo ur cu rre nt
i n su ra nce ca rrie r, co nsid er sw it c h in g
t o anoth er in su ra nce ca rrie r.

Bla ck pla te (1 4,1 )
G M C Can yon Owner M an ual - 2011
1 3-1 4 Custo m er In fo rm atio nIf th e ve hic le is le ase d, th e le asin g
c o m pany m ay re qu ir e yo u to have
i n su ra nce th at ensu re s re pair s wit h
G en uin e GM Orig in alE quip m ent
M anufa ctu re r (O EM )pa rts or
G en uin e Manu fa ctu re r re pla ce m ent
p arts . R ead th e le ase ca re fu ll y , as
y o u may be ch arg e d at th e end of
t h e le ase fo r po or qu alit y re pair s .If a Cra sh Occu rsIf th ere has bee n an in ju ry , ca ll
e m erg e ncy se rv ic e s fo r help . D o not
l e ave th e sce n e of a cra sh until a ll
m atte rs have bee n ta ke n ca re of.
M ove th e ve hic le only if it s posit io n
p uts yo u in da nge r, or yo u are
i n str u cte d to move it by a polic e
o ffic e r.
G iv e only th e ne ce ss a ry in fo rm atio n
t o polic e an d oth er partie s in vo lv e d
i n th e cra sh .
F or em erg e ncy to w in g se e
R oadsid e Assis ta nce Pro gra m
( U .S .and Can ada ) on page 138
o r R oadsid e Assis ta n ce Pro gra m
( M exic o ) on pa ge 131 0. G
ath er th e fo llo w in g in fo rm atio n:
.
D riv e r nam e, add re ss, and
t e le pho ne num ber.
.
D riv e r li c e nse nu m ber.
.
O wner na m e, addre ss, an d
t e le pho ne num ber.
.
V ehic le lic e nse pla te nu m ber.
.
V ehic le make , m od el, and
m odelye ar.
.
V ehic le Id entif ic a tio n
N um ber (V IN ).
.
In su ra nce co m pany and polic y
n um ber.
.
G enera ld escrip tio n of th e
d am age to th e oth er ve hic le .
C hoose are pu ta ble re pair fa cili t y
t h at use s qualit y re p la ce m ent parts .
S ee C olli s io n Parts  ea rlie r in th is
s e ctio n.
I f th e air b a g has in fla te d , se e W hat
W il l Y ou See Afte r an Air b ag
I n fla te s? on pa ge 33 3.
M an ag in g th e Veh ic le Dam ag e
R ep air Pro cessIn th e eve nt th at th e ve hic le re quir e s
d a m age re pair s , G M re co m mends
t h a t yo u ta ke an activ e ro le in it s
r e pair . If yo u have apre -d ete rm in ed
r e pair fa cili t y of ch oic e , ta ke th e
v e hic le th ere , or have it to w ed th ere .
S pecif y to th e fa cilit y th at any
r e quir e d re pla ce m ent co ll is io n parts
b e orig in ale quip m ent parts , eit h er
n e w Genuin e GM parts or re cycle d
o rig in alG M parts . R em em ber,
r e cycle d parts wil l n ot be co ve re d
b y th e GM ve hic le warr a nty .
I n su ra nce pays th e bill fo r th e re pa ir ,
b u t yo u must liv e wit h th e re pair .
D ependin g on yo ur polic y lim it s ,
y o ur in su ra nce co m pany m ay
i n it ia lly va lu e th e re pair usin g
a fte rm ark e t parts . D is c u ss th is wit h
t h e re pair pro fe ssio nal, and in sis t
o n Genuin e GM parts . R em em ber,
i f th e ve hic le is le ase d, yo u may
b e oblig ate d to have th e ve hic le
r e pair e d wit h Genuin e GM parts ,
e ve n if yo ur in su ra nce co ve ra ge
d o es not pay th e fu ll co st.

Bla ck pla te (1 5,1 )
G M C Can yon Owner M an ual - 2011
C usto m er In fo rm atio n 13-1 5
If anoth er pa rty 's in su ra nce
c o m pany is pa yin g fo r th e re pair s ,
y o u are not oblig ate d to acce pt a
r e pair va lu a tio n base d on th at
i n su ra nce co m pa ny's co ll is io n
p olic y re p air lim it s , as yo u have no
c o ntr a ctu a llim it s wit h th at co m pan y.
I n su ch ca se s, yo u ca n have co ntr o l
o f th e re p air and parts ch oic e s as
l o ng as th e co st sta ys wit h in
r e aso nab le lim it s .S erv ic e Pub li c atio ns
O rd erin g In fo rm atio nS erv ic e Man ualsS erv ic e Manua ls ha ve th e
d ia gno sis and re p air in fo rm atio n
o n th e eng in e s, tr a n sm is sio n, axle ,
s u sp e nsio n , bra ke s, ele ctr ic a l,
s te erin g, bo dy, etc .S erv ic e Bulle tin sS erv ic e Bulle tin s giv e addit io nal
t e ch nic a lse rv ic e in fo rm atio n
n eed ed to kn o w le d geably se rv ic e
G ene ra lM oto rs ca rs and tr u cks . E
ach bulle tin co nta in s in str u ctio ns
t o ass is t in th e dia gno sis and
s e rv ic e of th e ve hic le .
O wner In fo rm atio nO wner pu blic a tio ns are writ t e n
s p ecif ic a ll y fo r ow ners and in te n ded
t o pro vid e basic ope ra tio nal
i n fo rm atio n ab out th e ve h ic le .
T he Owner M an ualin clu de s th e
M ain te na nce Sch ed ule fo r all
m odels .
I n -P ortfo lio : In clu des a Portfo lio ,
O wner M anua l, and W arra nty
B ookle t.
R ETA IL SE LL PR IC E:
$ 35.0 0 (U .S .) p lu s han dlin g an d
s h ip pin g fe es.
W it h out P ortf o lio : O wne r
M anualo nly .
R ETA IL SE LL PR IC E:
$ 25.0 0 (U .S .) p lu s han dlin g an d
s h ip pin g fe es.
C urre n t an d Past M odelsT e ch nic a lS erv ic e Bulle tin s and
M anuals are ava il a ble fo r cu rre nt
a nd past m odelG M ve hic le s.
O RDER TO LL FR EE :
1 -8 00-5 51-4 123 Monday -Frid ay
8 :0 0 AM -6:0 0 PM Easte rn Tim e
F or C re dit C ard Ord ers Only
( V IS A-M aste rC ard -D is co ve r), vis it
H elm ,In c. at: w ww.h elm in c.c o m
O ryo u ca n writ e to :
H elm ,In co rp ora te d
P .O .B ox 07130
D etr o it , M I 48207
P ric e s are su bje ct to ch ange
w it h out notic e and wit h out in cu rrin g
o bli g atio n. A llo w am ple tim e fo r
d eli v e ry .
A ll lis te d pric e s are quote d in U.S .
f u n ds. M ake ch ecks paya ble in U.S .
f u n ds.

Bla ck pla te (1 6,1 )
G M C Can yon Owner M an ual - 2011
1 3-1 6 Custo m er In fo rm atio nR ep o rtin g Safe ty
D efe ctsR ep ortin g Safe ty Defe cts
t o th e Unit e d Sta te s
G overn m en tIf yo u belie ve th at yo u r ve hic le
h as a defe ct w hic h co u ld ca use
a cra sh or co uld ca use in ju ry or
d eath , yo u sh ould im media te ly
i n fo rm th e Natio nalH ig hw ay
T ra ffic Safe ty Adm in is tr a tio n
( N HTS A)in addit io n to notif y in g
G enera lM oto rs .
I f N HTS A re ce iv e s sim ila r
c o m pla in ts , it m ay ope n an
i n ve stig atio n, and if it fin ds
t h at a sa fe ty defe ct exis ts in a
g ro up of ve hic le s, it m ay ord er
a re ca ll a nd re m edy ca m pa ig n. H
ow eve r, N HTS A ca nn ot
b eco m e in vo lv e d in in div id ua l
p ro ble m sbe tw een yo u , yo ur
d eale r, or G ene ra lM oto rs .
T o co n ta ct N HTS A,yo u may
c a ll th e Veh ic le Safe ty Hotlin e
t o ll - fr e e at 1-8 88 -3 27-4 23 6
( T TY :1-8 00-4 2 4-9 153 ); go to
h ttp :// w ww.s a fe rc a r.g ov; or
w rit e to :
A dm in is tr a to r, N HTS A
1 200 New Je rs e y Ave n ue , S .E .
W ash in gto n , D .C . 205 90
Y ou ca n als o obta in oth er
i n fo rm atio n abou t m oto r
v e hic le sa fe ty fr o m
h ttp ://w ww.s a fe rc a r.g o v
.
R ep ortin g Safe ty Defe c ts
t o th e Can ad ia n
G ove rn m en tIf yo u li v e in Canada, and yo u
b e li e ve th at yo ur ve hic le has a
s a fe ty defe ct, notif y Tra nsp ort
C anada im media te ly , and notif y
G enera lM oto rs of C anada Lim it e d .
C all th em at 1-8 00-3 33-0 510 or
w rit e to :
T ra nsp ort C anada
R oad Safe ty Bra nch
2 7 80 Sheff ie ld Road
O tt a w a, O nta rio K1B 3V 9

Bla ck pla te (1 7,1 )
G M C Can yon Owner M an ual - 2011
C usto m er In fo rm atio n 13-1 7
R ep o rtin g Safe ty Defe cts
t o Gen era l M oto rsIn ad dit io n to no tif y in g NHTS A
( o r Tra nsp ort C ana da ) in a sit u atio n
l ik e th is , ple ase notif y Genera l
M oto rs .
C all 1 -8 00-G M C-8 782
( 1 -8 00 -4 62 -8 78 2), or w rit e :
G M C Custo m er A ssis ta nce Cen te r
P .O .B ox 331 72
D etr o it , M I 48 23 2-5 17 2
I n Canad a, ca ll 1 -8 00 -2 63-3 777
( E nglis h ) or 1-8 0 0-2 63-7 854
( F re nch ), or w rit e :
G ene ra lM oto rs of C anada Lim it e d
C usto m er C om munic a tio n Centr e ,
M ail C ode : C A1-1 63-0 05
1 908 Colo n elS am Driv e
O sh aw a, O nta rio L1H 8P 7
Veh ic le Data
R eco rd in g an d
P riv acyY our G M ve hic le ha s a num ber of
s o phis tic a te d co m pu te rs th a t re co rd
i n fo rm atio n ab out th e ve h ic le s
p erfo rm ance and ho w it is driv e n.
F or exa m ple , yo ur ve h ic le use s
c o m pute r m odu le s to mon it o r and
c o ntr o le n gin e and tr a nsm is sio n
p erfo rm ance , to monit o r th e
c o ndit io n s fo r air b a g deplo ym en t
a nd dep lo y air b ags in acra sh , an d,
i f so equip p ed, to pro vid e an tilo ck
b ra kin g to help th e driv e r co ntr o lth e
v e hic le . T he se mod ule s m ay sto re
d ata to he lp yo ur deale r te ch nic ia n
s e rv ic e yo ur ve hic le . S om e modu le s
m ay als o sto re data abou t ho w yo u
o pera te th e ve hic le , su ch as ra te of
f u elco nsu m ptio n or ave ra ge sp ee d.
T hese mod ule s m ay als o re ta in th e
o w ners pe rs o na lp re fe re nce s, su ch
a s ra dio pre -s e ts , se at po sit io n s,
a nd te m pe ra tu re se ttin gs.
E ven t D ata Reco rd ersT his ve hic le has an Eve nt D ata
R eco rd er (E D R). T he main purp ose
o f an ED R is to re co rd , in ce rta in
c ra sh or near cra sh -li k e sit u atio n s,
s u ch as an air b ag deplo ym ent or
h it tin g a ro ad obsta cle , data th a t
w ill a ssis t in unders ta ndin g how a
v e h ic le 's syste m sperfo rm ed. T he
E D R is desig ned to re co rd data
r e la te d to ve hic le dyn am ic s and
s a fe ty syste m sfo r a sh ort perio d of
t im e, ty p ic a ll y 30 se co nds or le ss .
T he ED R in th is ve hic le is desig ned
t o re co rd su ch data as:.
H ow va rio us syste m sin yo ur
v e hic le were opera tin g.
.
W heth er or not th e driv e r and
p ass e nger sa fe ty belt s were
b uck le d/fa ste ned.
.
H ow fa r, if at all, th e driv e r w as
p re ssin g th e acce le ra to r and /o r
b ra ke pedal.
.
H ow fa st th e ve hic le was
t r a ve lin g.

Bla ck pla te (1 8,1 )
G M C Can yon Owner M an ual - 2011
1 3-1 8 Custo m er In fo rm atio nT his da ta ca n help pro vid e a bette r
u nders ta n din g of th e cir c u m sta nce s
i n whic h cra sh es and in ju rie s occu r.
I m porta n t: ED R da ta is re co rd ed
b y yo u r ve hic le only if a non-tr iv ia l
c ra sh sit u a tio n occu rs ; no data is
r e co rd ed by th e ED R un der norm al
d riv in g co ndit io n s and no pers o nal
d ata (e .g ., nam e, gen der, age,
a nd cra sh lo ca tio n) is re co rd ed.
H ow eve r, oth er partie s, su ch as
l a w enfo rc e m ent, co u ld co m bin e
t h e ED R da ta wit h th e ty p e
o f pers o nally id e ntif y in g data
r o utin ely acq u ir e d durin g acra sh
i n ve stig atio n.
T o re a d da ta re co rd e d by an ED R ,
s p ecia le quip m ent is re q uir e d, and
a cce ss to th e ve hic le or th e ED R is
n eede d. In addit io n to th e ve hic le
m anufa ctu re r, oth er partie s, su ch
a s la w enfo rc e m en t, th at have th e
s p ecia le quip m ent, ca n re ad th e
i n fo rm atio n if th ey have acc e ss to
t h e ve hic le or th e ED R. G
M wil l n ot acce ss th is data or
s h are it w it h oth ers exce pt: w it h th e
c o nse nt of th e ve hic le ow ne r or,
i f th e ve hic le is le ase d , w it h th e
c o nse nt of th e le ss e e; in re sp onse
t o an off ic ia lre que st by polic e or
s im il a r gove rn m ent offic e ; as part of
G M 's defe nse of li t ig a tio n th ro u gh
t h e dis co ve ry pro ce ss; or, as
r e quir e d by la w .D ata th at G M
c o lle cts or re ce iv e s m ay als o be
u se d fo r G M re se arc h need s or m ay
b e made ava il a b le to oth ers fo r
r e se arc h pu rp ose s, w here anee d is
s h ow n and th e data is not tie d to a
s p ecif ic ve h ic le or ve hic le ow ner.
O nS ta r
®
If yo ur ve hic le is equip ped wit h an
a ctiv e OnS ta r syste m ,th at syste m
m ay als o re co rd data in cra sh or
n e ar cra sh lik e sit u atio ns. T he
O nS ta r Te rm sand Condit io ns
p ro vid es in fo rm atio n on data
c o lle ctio n and use and is ava il a ble
i n th e OnS ta r glo ve box kit , at
w ww.o nsta r.c o m (U .S .) or
w ww.o nsta r.c a (C anada), or by
p re ss in g th e
Q
butto n and
s p ea kin g to an advis o r.