2011 GMC CANYON Owner's Manual

Bla ck pla te (1 1 ,1 )
G M C Can yon Owner M an ual - 2011
S erv ic e an d Main te n an ce 11 -1 1
M ain te n an ce Reco rd (c o n t'd )
D ate O
dom ete r
R ead in g S
erv ic e d By Serv ic e s Perfo rm ed

Bla ck pla te (1 2,1 )
G M C Can yon Owner M an ual - 2011
1 1 -1 2 Serv ic e an d Main te n an ce
M ain te n an ce Rec o rd (c o nt'd )
D ate O
dom ete r
R ead in g S
erv ic e d By Serv ic es Perfo rm ed

Bla ck pla te (1 ,1 )
G M C Can yon Owner M an ual - 2011
T e ch nic al D ata 12-1
T e ch nic al D ataV eh ic le Id en tif ic atio nV eh ic le Id entif ic a tio n
N um ber (V IN )... . . .. . .. .. .. 12-1
S erv ic e Parts Id en tif ic a tio n
L abel.. .. . .. .. .. .. .. .. .. .. .. 12-1V eh ic le DataC apacit ie s and
S pecif ic a tio n s ... . ... ... ... . 12-2
E ngin e Driv e Belt R outin g ... 12-4
V eh ic le Id en tif ic atio nV eh ic le Id en tif ic atio n
N um ber (V IN )This le galid en tif ie r is in th e fr o nt
c o rn er of th e in str u m en t pane l, on
t h e le ft sid e of th e ve hic le . It ca n be
s e en th ro ugh th e win dsh ie ld fr o m
o uts id e. T he VIN als o app ears on
t h e Vehic le Certif ic a tio n and Serv ic e
P arts la b els an d ce rtif ic a te s of tit le
a nd re gis tr a tio n.
E ngin e Id en tif ic atio nT he eig hth ch ara cte r in th e VIN
i s th e engin e co de. T his co de
i d e ntif ie s th e ve hic le engin e,
s p e cif ic a tio ns, and re pla ce m ent
p arts . S ee E ngin e Specif ic a tio n s
u nder C apacit ie s and Specif ic a tio ns
o n page 12 2 fo r th e ve hic le
e ngin e co de.S erv ic e Parts
I d en tif ic atio n Lab elT his la bel, on th e in sid e of th e glo ve
b ox, has th e fo llo w in g in fo rm atio n:.
V ehic le Id entif ic a tio n
N um ber (V IN )
.
M odeld esig natio n
.
P ain t in fo rm atio n
.
P ro ductio n optio ns and sp ecia l
e quip m ent
D o not re m ove th is la belfr o m th e
v e h ic le .

Bla ck pla te (2 ,1 )
G M C Can yon Owner M an ual - 2011
1 2-2 Te ch nic al D ataV eh ic le DataC ap acit ie s an d Specif ic atio nsT he fo llo w in g ap pro xim ate co nve rs io n ca pacit ie s are giv e n in metr ic and Eng lis h co nve rs io ns. S ee Reco m mended
F lu id s and Lub ric a nts on page 11 6 fo r m ore in fo rm atio n .
C ap acit ie s an d Specif ic a tio n s
A pplic atio n C
ap acit ie s
M etr ic Eng lis h
A ir C ondit io nin g Refr ig e ra nt R 134 a F
or th e air co nd it io nin g sy ste m re fr ig era nt ch a rg e
a m ou nt, se e th e re fr ig era nt la bello ca te d under th e
h o od. S ee yo ur deale r fo r m ore in fo rm atio n.
C oolin g Syste m
2 .9 L L4 Engin e 9.8 L 10.4 qt
3 .7 L L5 Engin e 10 .0 L 10.6 qt
5 .3 L V8 Engin e 13.0 L 13.7 qt
E ngin e Oil w it h Filt e r
2 .9 L L4 Engin e 4.7 L 5.0 qt
3 .7 L L5 Engin e 5.7 L 6.0 qt
5 .3 L V8 Engin e 5.7 L 6.0 qt

Bla ck pla te (3 ,1 )
G M C Can yon Owner M an ual - 2011
T e ch nic al D ata 12-3
C ap acit ie s an d Spec if ic atio n s (c o nt'd )
A pplic atio n C
ap acit ie s
M etr ic Englis h
F uelTa nk 74 L 19.5 gal
T ra nsm is sio n
A uto m atic (P an Rem ova la nd Fil t e r R epla ce m ent) 4.7 L 5.0 qt
M anua l Rear-W heelD riv e (D ra in and Refill) 2.2 L 2.3 qt
M anua l Fou r-W heelD riv e (D ra in and Refill ) 2.3 L 2.4 qt
W hee lN ut To rq ue 140 Y 100 lb ft
A ll ca pacit ie s are ap pro xim ate . W hen addin g, be su re to fill to th e appro xim ate le ve l, as re co m mended in th is
m anual. R ech eck flu id le ve la fte r fil lin g.
E ngin e Specif ic atio ns
Ty p e VIN Code Tra n sm is sio n Spark Plu g Gap
2 .9 L L4 9A
uto m atic
M anu al 1
.0 1 m m (0 .0 40 in )
3 .7 L L5 EAuto m atic 1.0 1 m m (0 .0 40 in )
5 .3 L V8 PAuto m atic 1.0 1 m m (0 .0 40 in )

Bla ck pla te (4 ,1 )
G M C Can yon Owner M an ual - 2011
1 2-4 Te ch nic al D ataE ngin e Driv e Belt R outin g
2.9 L an d 3.7 L Engin es
5.3 L Eng in e

Bla ck pla te (1 ,1 )
G M C Can yon Owner M an ual - 2011
C usto m er In fo rm atio n 13-1
C usto m er
I n fo rm atio nC usto m er In fo rm atio nC usto m er S atis fa ctio n
P ro ce dure (U .S .and
C anada ) .... .... .. .... .... .. 13-1
C usto m er S atis fa ctio n
P ro ce dure (M exic o ) .. .. .. .. 13-3
C usto m er A ssis ta n ce Off ic e s
( U .S .and Can ad a) ... . . . ... 13-5
C usto m er A ssis ta n ce Off ic e s
( M exic o ) .... . .. ... .... ... ... 13-5
C usto m er A ssis ta n ce fo r Te xt
T e le ph one (T TY )U se rs (U .S .
a nd Can ad a) ... . ..... ...... 13 -6
O nlin e Owne r C en te r ... . .. .. 13-6
G M Mob il it y Reim bu rs e m ent
P ro gra m (U .S .an d
C anada ) .... .... .. .... .... .. 13-7
R oadsid e Assis ta nce Pro gra m
( U .S .and Can ad a) ... . . . ... 13-8
R oadsid e Assis ta nce
P ro gra m (M exic o ) .... .. .. . 13-1 0
S ch edulin g Serv ic e
A ppo in tm en ts (U .S .and
C anada ) .... . .. .. ... .. .. . . 13-1 0 C
ourte sy Tra nsp orta tio n
P ro gra m (U .S .an d
C ana da) .... .. .. .. ... .. .. .. 13 -1 1
C olli s io n Dam ag e Repair
( U .S .and Canad a) ... . ... . 13-1 2
S erv ic e Pub lic a tio ns
O rd erin g In fo rm atio n .. .. . . 13-1 5
R ep ortin g Safe ty Defe ctsR eportin g Safe ty Defe cts to
t h e Unit e d Sta te s
G ove rn m ent ... . . .. .. .. .. .. 13-1 6
R eportin g Safe ty Defe cts to
t h e Cana dia n
G ove rn m ent ... . . .. .. .. .. .. 13-1 6
R eportin g Safe ty Defe cts to
G enera lM oto rs ... . . ..... . 13 -1 7V eh ic le Data Rec o rd in g an d
P riv acyV ehic le Data Reco rd in g and
P riv a cy .. .. .. .. ... .. .. .. .. . 13 -1 7
E ve nt D ata Reco rd ers ... . . . 13-1 7
O nS ta r
®... . .. ..... ..... .. .. 13 -1 8
R adio Fre que ncy
I d entif ic a tio n (R FID ).. .. .. . 13-1 9
R adio Fre que ncy
S ta te m en t ... .. . .. ... ... .. . 13-1 9
C usto m er In fo rm atio nC usto m er Satis fa ctio n
P ro ced ure (U .S .an d
C an ad a)Y ou r sa tis fa ctio n and goodw ill a re
i m porta nt to yo ur deale r and to
G M C.N orm ally , any co nce rn s
w it h th e sa le s tr a nsa ctio n or th e
o pera tio n of th e ve hic le wil l b e
r e so lv e d by th e deale r's sa le s or
s e rv ic e departm ents . S om etim es,
h ow eve r, desp it e th e best in te ntio n s
o f all co nce rn ed, m is u nders ta ndin g s
c a n occu r. If yo ur co nce rn has not
b een re so lv e d to yo ur sa tis fa ctio n,
t h e fo llo w in g ste ps sh ould be ta ke n:
S TE P ONE: Dis c u ss yo ur co nce rn
w it h amem ber of deale rs h ip
m anagem ent. N orm ally , co nce rn s
c a n be quic kly re so lv e d at th at le ve l.
I f th e matte r has alr e ady been
r e vie w ed wit h th e sa le s, se rv ic e ,
o r parts m anager, co nta ct th e ow ner
o f th e deale rs h ip or th e genera l
m anager.

Bla ck pla te (2 ,1 )
G M C Can yon Owner M an ual - 2011
1 3-2 Custo m er In fo rm atio nS TE P TW O: If afte r co nta ctin g a
m em ber of dea le rs h ip managem ent,
i t appears yo u r co nce rn ca nnot be
r e so lv e d by th e dea le rs h ip wit h out
f u rth er he lp , in th e U.S ., ca ll
1 -8 00-4 62-8 782 , C usto m er
A ssis ta nce pro m pt. In Canada,
c a ll G en era lM oto rs of C anada
C usto m er C om munic a tio n at
1 -8 00-2 63-3 777 (E nglis h ) or
1 -8 00-2 63-7 854 (F re n ch ).
W eenco ura ge yo u to ca ll th e
t o ll- fr e e nu m ber in ord er to giv e yo ur
i n qu ir y pro m pt atte n tio n . H ave th e
f o llo w in g in fo rm atio n ava il a ble to
g iv e th e Custo m er A ss is ta nce
r e pre se n ta tiv e :.
V eh ic le Id entif ic a tio n Num ber
( V IN ). T his is ava ila b le fr o m th e
v e hic le re g is tr a tio n or tit le , or
t h e pla te at th e to p le ft of th e
i n str u m ent pa ne la nd vis ib le
t h ro ugh th e win dsh ie ld .
.
D eale rs h ip nam e and lo ca tio n.
.
V eh ic le deliv e ry date an d
p re se nt m ile ag e. W
hen co nta ctin g GM C,re m em be r
t h at yo ur co nce rn will lik e ly be
r e so lv e d at a de ale r's fa cili t y .
T hat is why we su gge st fo llo w in g
S te p One fir s t.
S TE P TH R EE  U.S .O w ners :
B oth Genera lM oto rs and yo u r
d eale r are co m mit te d to makin g
s u re yo u are co m ple te ly sa tis fie d
w it h yo ur ne w ve hic le . H ow eve r,
i f yo u co ntin u e to re m ain unsa tis fie d
a fte r fo ll o w in g th e pro ce dure
o utlin ed in Ste ps One and Tw o,
y o u ca n file wit h th e Bette r B usin ess
B ure au (B BB )A uto Lin e
®P ro g ra m
t o enfo rc e yo u r rig hts .
T he BBB Auto Lin e Pro g ra m is an
o ut of co urt pro gra m ad m in is te re d
b y th e Coun cil o f B ett e r B usin ess
B ure aus to se ttle auto m otiv e
d is p ute s re g ard in g ve h ic le re pa ir s or
t h e in te rp re ta tio n of th e New Veh ic le
L im it e d W arra nty . A lt h oug h yo u may
b e re quir e d to re so rt to th is in fo rm al
d is p ute re so lu tio n pro g ra m prio r to
f ill in g out a co urt actio n, use of th e
p ro gra m is fr e e of ch a rg e and yo u r
c a se wil l g en era lly be hea rd wit h in 4
0 days . If yo u do not agre e wit h th e
d e cis io n giv e n in yo ur ca se , yo u
m ay re je ct it and pro ce ed wit h any
o th er ve nue fo r re lie f ava il a ble
t o yo u.
Y ou may co nta ct th e BBB Auto
L in e Pro gra m usin g th e to ll- fr e e
t e le p hone num ber or w rit e th em at
t h e fo llo w in g addre ss :
B BB Auto Lin e Pro gra m
C oun cil o f B ette r B usin ess
B ure aus, In c.
4 2 00 W ils o n Boule va rd
S uit e 800
A rlin gto n, V A 22203-1 838
T e le phone: 1-8 00-9 55-5 100
w ww.d r.b bb.o rg /g oauto
T his pro gra m is ava il a ble in all
5 0 sta te s and th e Dis tr ic t of
C olu m bia . E lig ib ilit y is li m it e d by
v e hic le age, m ile age, and oth er
f a cto rs . G enera lM oto rs re se rv e s
t h e rig ht to ch ange elig ib ili t y
l im it a tio ns and/o r dis c o ntin ue it s
p a rtic ip atio n in th is pro gra m .