2011 FORD EXPLORER Owners Manual

“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by “treading lightly.”
Driving on hilly or sloping terrain
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.Avoid driving crosswise or turning on steep
slopes or hills.A danger lies in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a hill, determine beforehand
the route you will use. Do not drive over the crest of a hill without
seeing what conditions are on the other side. Do not drive in reverse
over a hill without the aid of an observer.
When climbing a steep slope or hill,
start in a lower gear rather than
downshifting to a lower gear from a
higher gear once the ascent has
started. This reduces strain on the
engine and the possibility of stalling.
If you do stall out, Do not try to
turnaround because you might roll
over. It is better to back down to a
safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
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Descend a hill in the same gear you
would use to climb up the hill to
avoid excessive brake application
and brake overheating. Do not
descend in neutral; instead,
disengage overdrive or manually
shift to a lower gear. When
descending a steep hill, avoid
sudden hard braking as you could
lose control. When you brake hard,
the front wheels cannot turn and if
they are not turning, you will not be
able to steer. The front wheels have to be turning in order to steer the
vehicle.
Since your vehicle has anti-lock brakes, apply the brakes steadily. Do not
“pump” the brakes.
Driving on snow and ice
4WD vehicles have advantages over 2WD vehicles in snow and ice but
can skid like any other vehicle.
Should you start to slide while driving on snowy or icy roads, turn the
steering wheel in the direction of the slide until you regain control.
Avoid sudden applications of power and quick changes of direction on
snow and ice. Apply the accelerator slowly and steadily when starting
from a full stop.
Avoid sudden braking as well. Although a 4WD vehicle may accelerate
better than a two-wheel drive vehicle in snow and ice, it won’t stop any
faster, because as in other vehicles, braking occurs at all four wheels. Do
not become overconfident as to road conditions.
Make sure you allow sufficient distance between you and other vehicles
for stopping. Drive slower than usual and consider using one of the lower
gears. In emergency stopping situations, avoid locking of the wheels. Use
a “squeeze” technique, push on the brake pedal with a steadily increasing
force which allows the wheels to brake yet continue to roll so that you
may steer in the direction you want to travel. If you lock the wheels,
release the brake pedal and repeat the squeeze technique. Since your
vehicle is equipped with a Four Wheel Anti-Lock Brake System (ABS),
apply the brake steadily. Do not “pump” the brakes. Refer to theBrakes
section of this chapter for additional information on the operation of the
anti-lock brake system.
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WARNING:If you are driving in slippery conditions that require
tire chains or cables, then it is critical that you drive cautiously.
Keep speeds down, allow for longer stopping distances and avoid
aggressive steering to reduce the chances of a loss of vehicle control
which can lead to serious injury or death. If the rear end of the vehicle
slides while cornering, steer in the direction of the slide until you
regain control of the vehicle.
Maintenance and modifications
The suspension and steering systems on your vehicle have been designed
and tested to provide predictable performance whether loaded or empty
and durable load carrying capability. For this reason, Ford Motor
Company strongly recommends that you do not make modifications such
as adding or removing parts (such as lift kits or stabilizer bars) or by
using replacement parts not equivalent to the original factory equipment.
Any modifications to a vehicle that raise the center of gravity can make it
more likely the vehicle will roll over as a result of a loss of control. Ford
Motor Company recommends that caution be used with any vehicle equipped
with a high load or device (such as ladder racks or pickup box cover).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-road usage.
TERRAIN MANAGEMENT (IF EQUIPPED)
Terrain management adapts the responses of the vehicle’s engine,
transmission, 4WD system, suspension, and stability control systems to
match the demands of the terrain. The system optimizes drivability and
comfort as well as maximizing traction.
Turn the control located on the center console to choose between the
following modes:
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1. Grass/Gravel/Snow
2. Sand
3. Mud/Ruts
4. Normal
•Normal - This mode is for on-road conditions. If not already active,
Normal should be selected before driving on surfaces which are similar
to a hard road surface. This mode should be selected once the need
for a special mode has passed. Use Normal mode when towing a
trailer.
Note:Cruise control is available only in Normal and Snow modes.
•Grass/Gravel/Snow - This mode should be used where a firm surface is
covered with loose or slippery material. Surfaces covered in packed
snow, ice, water, grass, gravel, or a thin coating of sand for example.
For deep gravel, it is recommended that the Sand mode is selected. If
the vehicle is unable to gain traction in deep snow, switching traction
control off may help. Traction control should be switched on again as
soon as the difficulty is overcome. SeeSwitching Off AdvanceTrac
with RSCearlier in this chapter.
Note:The Mud/Ruts and Sand modes are for off-road use only.
Note:Curve Control is unavailable when the Mud/Ruts or Sand modes
are selected.
•Sand - This mode should be used for soft dry sand, or deep gravel
terrain. If the sand to be crossed is damp/wet, and sufficiently deep
enough to cause the wheels to sink into the surface, the Mud/Ruts
mode should be selected.
•Mud/Ruts - This mode should be used for muddy, rutted, soft, or
uneven terrain.
If the terrain management system becomes inoperable, it may not be
possible to select specific modes and a message will be displayed. If the
TMS becomes inoperable due to a system malfunction, all of the mode
indicators on the control will turn off and the message center will display
one of the following messages.1
2
3
4
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TERRAIN MANAGEMENT SYSTEM FAULT:If this message is
displayed, cycling the key may clear the fault. If the fault is not cleared
after a key cycle, have the system serviced by an authorized dealer.
MODE CHANGE NOT ACCEPTED, RETRY:If this message is
displayed, a vehicle system cannot support a mode change at the time of
driver request. Try the mode change again.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly especially when the depth is
not known. Never drive through
water that is higher than the bottom
of the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement information,
U.S. Ford and Lincoln vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher should be used
when your vehicle is disabled and is
creating a safety hazard for other
motorists.
The hazard flasher control is located
on the center of the instrument
panel. The hazard flashers will operate when the ignition is in any
position or if the key is not in the ignition.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
MyFord Touch™ (if equipped)
•Press and hold the flasher control and all front and rear direction
signals will flash.
•Press and hold the flasher control again to turn them off.
Note:With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
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