Page 497 of 516

Black plate (21,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-21
U.S. GOVERNMENT RIGHTS
If you are an agency, department,
or other entity of the United States
Government, or funded in whole
or in part by the United States
Government, then use, duplication,
reproduction, release, modification,
disclosure or transfer of this
commercial product and
accompanying documentation,
is restricted in accordance with
the LIMITED or RESTRICTED
rights as described in DFARS
252.227-7014(a)(1) (JUN 1995)
(DOD commercial computer
software definition), DFARS
227.7202-1 (DOD policy on
commercial computer software),
FAR 52.227-19 (JUN 1987)
(commercial computer software
clause for civilian agencies),
DFARS 252.227-7015 (NOV 1995)
(DOD technical data–commercial
items clause); FAR 52.227-14
Alternates I, II, and III (JUN 1987)
(civilian agency technical data and
noncommercial computer software
clause); and/or FAR 12.211 and FAR 12.212 (commercial item
acquisitions), as applicable. In case
of conflict between any of the
FAR and DFARS provisions listed
herein and this Agreement, the
construction that provides greater
limitations on the Government’s
rights shall control. Contractor/
manufacturer is Tele Atlas North
America, Inc., 11 Lafayette Street,
Lebanon, NH 03766-1445. Phone:
(603) 643-0330. The DATABASE is
©1984-2010 by Tele Atlas North
America, Inc. ALL RIGHTS
RESERVED. For purpose of any
public disclosure provision under
any federal, state or local law, it is
agreed that the DATABASE is a
trade secret and a proprietary
commercial product and not
subject to disclosure.
If you are an agency, department,
or other entity of any State
government, the United States
Government or any other public
entity or funded in whole or in part
by the United States Government,
then you hereby agree to protect theDATABASE from public disclosure
and to consider the DATABASE
exempt from any statute, law,
regulation, or code, including any
Sunshine Act, Public Records
Act, Freedom of Information Act,
or equivalent, which permits public
access and/or reproduction or use
of the Licensed Products. In the
event that such exemption is
challenged under any such laws,
this Agreement shall be considered
breached and any and all right to
retain any copies or to use of the
DATABASE shall be terminated and
considered immediately null and
void. Any copies of the DATABASE
held by you shall immediately be
destroyed. If any court of competent
jurisdiction considers this clause
void and unenforceable, in whole
or in part, for any reason, this
Agreement shall be considered
terminated and null and void, in its
entirety, and any and all copies of
the DATABASE shall immediately
be destroyed.
BTV.461060.2
Page 498 of 516

Black plate (22,1)Chevrolet Volt Owner Manual - 2011
13-22 Customer Information
END USER NOTICE
PLEASE READ THIS NOTICE
CAREFULLY BEFORE USING
THIS NAVIGATION SYSTEM.
The Point Of Interest Data
(“POI”Data) in the navigation
system is in part provided by
infoUSA Inc. (“infoUSA”). By using
the POI Data, you accept and agree
to all terms and conditions set forth
below.
1. Ownership
All rights, title and interest to
the infoUSA POI Data shall be
retained by infoUSA. 2. Limitations on Use
Except to the extent explicitly
permitted by mandatory laws,
you may not extract or re-utilize
any portion of the contents of
the POI Data, nor reproduce,
copy, modify, adapt, translate,
disassemble, decompile,
or reverse engineer any
portion of the POI Data.
3. Transfer You may not transfer the POI
Data to third parties, except
together with the system for
which it was created, provided
that you do not retain any copy
of the POI Data. 4. Disclaimer of Warranty
EXCEPT AS STATED
HEREIN, INFOUSA MAKES
NO EXPRESS OR IMPLIED
WARRANTIES, INCLUDING,
WITHOUT LIMITATION,
ANY EXPRESS OR IMPLIED
WARRANTY OF FITNESS
FOR A PARTICULAR
PURPOSE OR WARRANTY
OF MERCHANTABILITY.
5. Limitation of Liability EITHER INFOUSA OR
SUPPLIER OF POI DATA
SHALL NOT BE LIABLE
FOR ANY INDIRECT,
CONSEQUENTIAL OR
INCIDENTAL DAMAGES
MADE OR ALLEGED IN
CONNECTION WITH YOUR
USE OF THE POI DATA.
Page 499 of 516

Black plate (23,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-23
END USER LICENSE AGREEMENT
Personal Use Only—You agree
to use this information for solely
personal, non commercial purposes,
and not for service bureau, time
sharing or other similar purposes.
You may not modify the information
or remove any copyright notices
that appear on the information in
any way. You may not decompile,
disassemble or reverse engineer
any portion of this information, and
may not transfer or distribute it in
any form, for any purpose. Without
limiting the foregoing, you may
not use this information with any
products, systems, or applications
installed or otherwise connected to
or in communication with vehicles,
capable of vehicle navigation,
positioning, dispatch, real time
route guidance, fleet management
or similar applications. No Warranty
—This information
is provided to you “as is,”and you
agree to use it at your own risk.
DENSO and its licensors (and their
licensors and suppliers, collectively
“DENSO”) make no guarantees,
representations or warranties of
any kind, express or implied,
arising by law or otherwise,
including but not limited to, and
DENSO expressly disclaims
any warranties regarding content,
quality, accuracy, completeness,
effectiveness, reliability, fitness
for a particular purpose, non
infringement, usefulness, use or
results to be obtained from this
information, or that the information
or server will be uninterrupted or
error free. Some states, territories
and countries do not allow certain
warranty exclusions, so to that
extent, the above exclusion may
not apply to you. Disclaimer of Liability: DENSO
SHALL NOT BE LIABLE TO YOU
FOR ANY CLAIM, DEMAND OR
ACTION, IRRESPECTIVE OF
ITS NATURE, ALLEGING ANY
LOSS, INJURY OR DAMAGES,
WHETHER DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES,
INCLUDING ANY LOSS OF
PROFIT, REVENUE OR
CONTRACTS ARISING OUT
OF YOUR POSSESSION, USE
OF OR INABILITY TO USE THIS
INFORMATION, ANY DEFECT
IN THE INFORMATION, OR THE
BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN
ACTION IN CONTRACT OR TORT
OR BASED ON A WARRANTY,
EVEN IF DENSO OR ITS
LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Some states,
territories and countries do not
allow certain liability exclusions
or damages limitations, so to that
extent the above may not apply
to you.
Page 500 of 516

Black plate (24,1)Chevrolet Volt Owner Manual - 2011
13-24 Customer Information
Indemnity—You agree to
indemnify, defend and hold
DENSO and its licensors (including
their respective licensors, suppliers,
assignees, subsidiaries, affiliated
companies, and the respective
officers, directors, employees,
shareholders, agents and
representatives of each of them)
free and harmless from and against
any liability, loss, injury (including
injuries resulting in death), demand,
action, cost, expense, or claim of
any kind or character, including
but not limited to attorney’s fees,
arising out of or in connection with
any use or possession by you of
this information. END USER NOTICE
The marks of companies displayed
by this product to indicate business
locations are the marks of their
respective owners. The use of
such marks in this product does not
imply any sponsorship, approval,
or endorsement by such companies
of this product.
Open Source Information
This vehicle contains open
source software, including without
limitation, software distributed
and/or modified under the GNU
General Public License, Version 2,
June 1991, and the GNU Lesser
General Public License, Version 2.1,
February 1999.
See www.oss.gm.com for additional
information and to download
related materials, including without
limitation, the previous referred
to licenses and software.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds
that a safety defect exists in a
group of vehicles, it may order
a recall and remedy campaign.
Page 501 of 516

Black plate (25,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-25
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153);
go tohttp://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada Limited.
Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Page 502 of 516

Black plate (26,1)Chevrolet Volt Owner Manual - 2011
13-26 Customer Information
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and electric drive
unit performance, to monitor the
conditions for airbag deployment
and to deploy airbags in a crash,
and to provide antilock braking to
help the driver control the vehicle.
These modules may store data to
help your dealer technician service
the vehicle. Some modules may
also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how
a vehicle's systems performed.
The EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in the
vehicle were operating.
.Whether or not the driver and
passenger safety belts were
buckled/fastened.
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal.
.How fast the vehicle was
traveling. This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by the vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data
routinely acquired during a
crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such
as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
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Black plate (27,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-27
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or
may be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash
or near crash‐like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or
by pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7‑39 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
Page 504 of 516
Black plate (28,1)Chevrolet Volt Owner Manual - 2011
13-28 Customer Information
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeinterference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any
of these systems by other than an
authorized service facility could void
authorization to use this equipment.