2010 MERCEDES-BENZ R320 Owner's Manual

attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also by:
R
Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
R Grease and oil
R Fuel
R Coolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent
washing reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of the
vehicle. Post-production treatment is neither
necessary nor recommended by Mercedes-
Benz because of the possibility of incompatibility between materials used in the
production process and others applied later.
We have selected vehicle-care products and
compiled recommendations which are
specially matched to our vehicles and which
always
reflect the latest technology. You can
obtain Mercedes-Benz approved vehicle-care
products at an authorized Mercedes-Benz
Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the vehicle-care products recommended
here. In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references to
Mercedes-Benz approved vehicle-care
products.
Power washer !
Follow the instructions provided by the
power washer manufacturer on
maintaining

a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to power-wash
tires. The intense jet of water can result in
damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across
the surface. Do not aim directly at electrical
parts, electrical connectors, seals, or other
rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Tar stains Quickly remove tar stains before they dry and
become more difficult to remove. A tar
remover is recommended. Vehicle care
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Paintwork, painted body components
!
Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your
vehicle is parked in the sun or if the hood
is still hot.
X Use the appropriate MB-Touch-Up Stick for
quick

and provisional repairs of minor paint
damage (i.e. chips from stones, vehicle
doors, etc.).
Engine cleaning Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings

and joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing In the winter, thoroughly remove all traces of
road salt as soon as possible.
When

washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within approximately 3 ft (1 m) of the vehicle, it
could

be inadvertently locked or unlocked.
Hand-wash
X Do not use hot water or wash your vehicle
in direct sunlight.
X Only use a soft, wet cloth or sponge to
clean the vehicle.
X Only use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
X Thoroughly spray the vehicle with a
diffused jet of water.
X Do not spray directly towards the
ventilation intake.
X Use plenty of water and rinse the sponge
and chamois frequently.
X Rinse with clean water and dry with a
chamois thoroughly.
Do not allow cleaning agents to dry on the
finish.
Automatic car wash
You can have your vehicle washed in an
automatic

car wash from the start. Brushless
car washes are preferable.
X To protect the filter system, activate the air
recirculation mode using button d on
the climate control panel.
! Do
not clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting $. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors. 264
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X
When taking the vehicle through an
automatic conveyor-type car wash:
Make sure the automatic transmission
remains in neutral position N. Observe
instructions, see “Remaining in neutral
position N” ( Y page 117).
When leaving the automatic car wash, make
sure the mirrors are folded out.
After running the vehicle through an
automatic car wash, wipe any wax off of the
windshield and the wiper blade inserts. This
will prevent smears and reduce wiping noise
which can be caused by residual wax on the
windshield.
Ornamental moldings X
For regular cleaning and care of ornamental
moldings, use a damp cloth.
! Do not use chrome cleaner on ornamental
moldings. Although ornamental moldings
may have chrome appearance, they could
be made of anodized aluminum that will be
damaged when cleaned with chrome
cleaner. Instead, use a damp cloth to clean
those ornamental moldings.
For very dirty ornamental moldings of
which you are sure are chrome-plated, use
a chrome cleaner. If in doubt whether an
ornamental molding is chrome-plated,
contact an authorized Mercedes-Benz
Center.
Headlamps, brake lamps, tail lamps,
side markers, turn signal lenses X
Use a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
! Only use window cleaning solutions that
are suitable for plastic lamp lenses.
Window cleaning solutions which are not
suitable may damage the plastic lamp
lenses of the headlamps. Therefore, do not
use abrasives, solvents or cleaners that
contain solvents. Cleaning the driving systems sensors
X
Switch off the ignition.
X Clean Distronic system sensor cover : by
hand.
To clean Distronic system sensor cover :
and the bumper area near sensors ; observe
the following:
R Use a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
R Use a soft, non-scratching cloth.
! If you use a power washer to clean the
sensor covers, observe the following:
R Follow the instructions provided by the
power washer manufacturer.
R Maintain a distance between the sensor
covers and the nozzle of the power
washer. Vehicle care
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Cleaning the rear view camera lens
X
Only use clean water and a soft, non-
scratching cloth to clean rear view camera
lens :.
Be careful not to apply wax to rear view
camera lens : when waxing the vehicle. If
necessary, remove the wax using the
Mercedes-Benz approved Car Shampoo with
plenty of water.
! Do not clean the camera and the area
around the camera
R with a high-pressure cleaner
R with a dry cloth and strong pressure
R with aggressive cleaning agents
You could otherwise damage the camera.
Cleaning the windows and the wiper
blades !
Never open the hood when the wiper arms
are folded forward. G
Warning!
For safety reasons, switch off wipers and
remove SmartKey from starter switch before
cleaning the windshield and/or the wiper
blades. Vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics have
status 0. Otherwise, the wiper motor could
suddenly turn on and cause injury.
! Do not pull on the wiper blade inserts.
They could tear. X
Fold the wiper arms forward until they snap
into place.
X Clean the windshield and the wiper blade
inserts with a clean cloth and mild
detergent solution.
X Use a soft, clean cloth and a mild window
cleaning solution on all outside and inside
glass surfaces.
An automotive glass cleaner is
recommended.
! Fold the windshield wiper arms back onto
the windshield before turning the SmartKey
in the starter switch or pressing the
KEYLESS-GO start/stop button.
Hold on to the wiper when folding the wiper
arm back. If released, the force of the
impact from the tensioning spring could
crack the windshield.
! To clean the window interior, do not use
a dry cloth, abrasives, solvents or cleaners
containing solvents. Do not touch the
inside of the windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
Cleaning the panorama roof with power
tilt/sliding panel The rear part of the tilt/sliding panel has a
protective layer on the inside.
X
Use a soft, clean cloth and a mild window
cleaning solution.
An automotive glass cleaner is
recommended.
! Do not use a dry cloth, abrasives, solvents
or cleaners containing solvents. Do not
touch the protective layer with hard objects
such as an ice scraper or ring. Never apply
strong force and only use a soft, non-
scratching cloth when cleaning the rear
part of the tilt/sliding panel.
Otherwise you may scratch or damage the
protective layer. 266
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Light alloy wheels
If possible, clean wheels once a week.
X
Use Mercedes-Benz approved Wheel Care,
a soft bristle brush and a strong spray of
water for cleaning the light alloy wheels.
! Only use acid-free cleaning materials.
Acid may cause corrosion or damage the
clear coat.
! The vehicle should not be parked for an
extended period of time immediately after
it
has been cleaned. This applies especially
after the wheel rims have been cleaned
with wheel rim cleaner. Wheel rim cleaners
can lead to increased corrosion of the
brake disks and brake pads. Non-approved
wheel cleaners may also damage the wheel
paint if the vehicle is not driven after
cleaning.
Therefore, the vehicle’s brake system
should always be warmed-up before it is
parked after cleaning. Drive your vehicle for
several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved
Tire Care and Mercedes-Benz approved
Wheel Care products, take care not to
spray them on the brake disks.
Plastic and rubber parts X
Use a gentle dishwashing detergent or mild
detergent

for delicate fabrics as a washing
solution.
X Wipe with a cloth moistened in a lukewarm
solution.
The

surface may temporarily change color.
If this is the case, wait for it to dry. G
Warning!
Do not use cleaners or cockpit care sprays
containing
solvents to clean the cockpit or the
steering wheel. Cleaners containing solvents
will make the surface porous and vehicle
occupants could suffer serious injuries from
plastic parts coming loose in the event of air
bag deployment. !
Do not use oil, wax or scouring agents.
Otherwise you may scratch or damage the
surface.
Hard plastic trim items
X Use Mercedes-Benz approved Interior Care
on

a soft, lint-free cloth and apply with light
pressure.
COMAND display !
You
must switch off the COMAND display
and allow it to cool prior to cleaning.
! Do not use any liquids or cleaning agents.
These can damage or even destroy the
COMAND display screen.
X Use a standard microfiber cloth and apply
with light pressure.
Steering wheel X
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Carpets X
Use Mercedes-Benz approved Carpet and
Fabric Care for cleaning the carpets.
Headliner X
Use a soft bristle brush or a dry-shampoo
cleaner in case of excessive dirt.
Seat belts X
Only use clear, lukewarm water and soap.
! The seat belts must not be treated with
chemical cleaning agents. Do not dry the
seat belts at temperatures above

176‡
(80†) or in direct sunlight. Vehicle care
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G
Warning!
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Upholstery Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause the
upholstery to become permanently
discolored. By lining the seats with a proper
intermediate
cover, contact-discoloration will
be prevented. G
Warning!
Only use seat or head restraint covers which
have
been tested and approved by Mercedes-
Benz for your vehicle model.
Using other seat or head restraint covers may
interfere with or prevent
R deployment of the front side impact air
bags
R deployment of the rear side impact air bags
R activation of the NECK-PRO active front
head restraints
Contact an authorized Mercedes-Benz Center
for availability.
Leather upholstery
Please note that leather upholstery is a
natural product and is therefore subject to a
natural aging process. Leather upholstery
may also react to certain ambient influences
such as high humidity or high temperature by
showing wrinkles for example.
X Wipe leather upholstery with a damp cloth
and

dry thoroughly or clean with Mercedes-
Benz approved Leather Care.
! To avoid damage to leather upholstery:
R Wipe with light pressure only.
R Do not clean with abrasive cleaning
agents

such as scouring milk or powder.
R Do not soak the leather upholstery. As leather is a natural product, it could
otherwise harden or become porous.
R Exercise particular care when cleaning
perforated leather as its underside
should not become wet.
MB Tex upholstery
X Use Mercedes-Benz approved Interior Care
onto a soft, lint-free cloth and apply with
light pressure for cleaning the upholstery.
Wood trims X
Only use water and a damp cloth to clean
wood trims in your vehicle.
! Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as
these may be abrasive.
Chrome-plated exhaust tip Regular cleaning and care of chrome-plated
exhaust tips will help to maintain their shine
and the classy appearance.
X
Use Mercedes-Benz approved Chrome
Polishing Paste each time the vehicle has
been

washed, especially during the winter.
! Do not use alkaline cleaners such as
wheel cleaners as they could cause
corrosion. 268
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Vehicle equipment ............................
270
Where will I find ...? .......................... 270
Vehicle status messages in the
multifunction display ....................... 274
What to do if … .................................. 299
Unlocking/locking manually ...........308
Resetting activated NECK-PRO
active front head restraints .............310
Replacing SmartKey batteries ......... 310
Replacing bulbs ................................. 312
Replacing wiper blades ....................317
Flat tire .............................................. 319
Bleeding the fuel system (diesel
engine only) ....................................... 331
AdBlue ®
(diesel engine only) ...........331
Battery ............................................... 333
Jump starting .................................... 336
Towing the vehicle ............................338
Fuses .................................................. 340 269Practical hints
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual. Where will I find ...?
First aid kit
i Check expiration dates and contents for
completeness at least once a year and
replace missing/expired items.
The first aid kit is located in the space
underneath the cargo compartment floor. To
lift the cargo compartment floor, see “Vehicle
tool kit” (Y page 270). Example illustration R 350 BlueTEC
:
First aid kit Vehicle tool kit
The vehicle tool kit is located in the space
underneath the cargo compartment floor.
The vehicle tool kit includes:
R Alignment bolt 16
R Collapsible wheel chock 16
R Electric air pump 16 R
Fuse chart
R Jack 16
R Reversible ratchet for jack 16
R Towing eye bolt
R Wheel wrench 16
R Spare wheel bolts 16
X Removing: Open the tailgate ( Y page 75). X
Push in floor handle ; as indicated by
arrow.
X Lift cargo compartment floor : using floor
handle ;. X
Release securing hook = (located below
the floor handle) from holder.
16 Vehicles with spare wheel only. 270
Where will I find ...?Practical hints
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