2010 MERCEDES-BENZ GLK350 4MATIC Sport

Resume function ............................ 170
Setting current speed ....................169
Cup holders ........................................ 195
Curb weight ....................................... 239
Customer Assistance Center (CAC) ... 22
Customer Relations Department ....... 22
D
Dashboard see Instrument cluster
Data recording ..................................... 23
Date, Setting ...................................... 121
Daytime running lamp mode .............. 88
Switching on or off ......................... 122
Deep water
see Standing water
Defogging (windshield) ..................... 182
Defroster
Front (Climate control system) ......182
Rear window .................................. 184
Delayed shut-off
Exterior lamps ................................ 122
Interior lighting .............................. 123
Department of Transportation
see DOT
Difficulties
While driving .................................. 101
With starting .................................... 99
Dimensions (vehicle)
see Vehicle specification
Direction of rotation (tires) .............. 231
Displays
Maintenance service indicator .......250
Messages in the multifunction
display ........................................... 262
Multifunction display .....................112
Symbol messages ..........................270
Text messages ............................... 264
Trip computer ................................ 113
Vehicle status message memory ...118
Vehicle system settings .................119
Door control panel .............................. 33
Door handles ........................................ 33
Doors
Child safety locks ............................ 58
Locking/unlocking (KEYLESS-GO) ...67
Locking/unlocking (SmartKey) ........66
Messages in the multifunction
display ........................................... 277
Opening from inside ......................... 70
Remote door lock (Tele Aid) ........... 205
Remote door unlock (Tele Aid) .......204
Unlocking (Mechanical key) ...........299
DOT (Department of
Transportation) .................................. 239
Drinking and driving ......................... 243
Driving
Abroad ........................................... 249
Hydroplaning ................................. 246
Instructions ............................. 98, 243
In winter ........................................ 243
Problems ....................................... 101
Safety systems ................................ 59
Systems ......................................... 168
Through standing water .................246
Driving and parking
Safety notes ..................................... 98
Driving off .................................. 100, 245
Driving safety systems ....................... 59
BAS .................................................. 60
EBP .................................................. 60
ESP ®
................................................ 61
ETS/4-ETS ....................................... 62
Driving systems
All-wheel drive (4MATIC) ................ 171
Cruise control ................................ 168
Hill-start assist system ..................171
Parktronic system ..........................172
Rear view camera .......................... 174
Driving tips, automatic
transmission ...................................... 105
E
Easy-entry/exit feature .............. 83, 124
EBP (Electronic Brake
Proportioning) ...................................... 60
Electrical system
Improper work on or
modifications ................................... 22
Power outlets ................................. 197
Electrical system (Technical data)
see Vehicle specification
Electronic Stability Program
see ESP ®

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Self-test
BabySmart™ .................................... 46
OCS (Occupant Classification
System) ........................................... 45
Tele Aid .......................................... 201
Service
see Maintenance
Service, parts .................................... 328
Service and warranty information ..... 19
Service intervals see Maintenance System, Service
indicator message
Service life (tires) .............................. 232
Service menu ..................................... 118
Settings
Factory setting (KEYLESS-GO) .........69
Factory setting (SmartKey) ..............67
Memory function .............................. 86
Menu ............................................. 119
Selective setting (KEYLESS-GO) .......69
Selective setting (SmartKey) ............67
Side impact air bags ........................... 40
Side marker lamps
Cleaning lenses ............................. 254
Messages in the multifunction
display ........................................... 284
Replacing bulbs ............................. 304
Sidewall (tires) .................................. 241
SmartKey see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey
Snow chains ...................................... 242
Snow tires see Winter tires
Spare wheel ....................................... 331
Mounting ....................................... 312
Storage location ............................ 262
Speedometer ....................................... 28
Speed settings
Cruise control ................................ 169
Resume function ............................ 170
Sport Utility Vehicle
see SUV SRS (Supplemental Restraint System)
Indicator lamp ......................... 36, 293
Messages in the multifunction
display ........................................... 275
Standing water, driving through ...... 246
Starter switch positions
KEYLESS-GO .................................... 76
SmartKey ......................................... 76
Starting difficulties (engine) .............. 99
Starting the engine ............................. 98
Steering column see Multifunction steering wheel,
Adjustment
Steering wheel
see Multifunction steering wheel
Stolen Vehicle Recovery Services ... 205
Storage compartments ..................... 192
Storing tires ....................................... 233
Stranded vehicle ............................... 324
Sun visors .................................. 195, 196
SUV (Sport Utility Vehicle) ................. 21
T
Tachometer .................................. 28, 109
Overspeed range ........................... 109
Tailgate
Closing ............................................. 71
Messages in the multifunction
display ........................................... 277
Opening ........................................... 71
Power tailgate .................................. 72
Unlocking manually .......................300
Tail lamps ........................................... 305
Cleaning lenses ............................. 254
Messages in the multifunction
display ........................................... 286
Replacing bulbs ............................. 305
Tar stains ........................................... 252
Technical data
Air conditioning refrigerant ....335, 336
Brake fluid ............................. 334, 336
Capacities fuels, coolants,
lubricants etc. ................................ 334
Coolant .................................. 334, 337
Engine oil additives ........................336
Engine oils ............................. 334, 335
Fuel requirements .......................... 337
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Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) in your vehicle literature portfolio.
Change of address or ownership
If you change your address, be sure to send
in the “Change of Address Notice” found in
the Service and Warranty Information
Booklet, or simply call the Mercedes-Benz
Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes (1-800-367-6372), or
Customer Service (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Truck” found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100.
Operating your vehicle outside the
USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts.
R Gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sport Utility Vehicle
GWarning!
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator’s Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
hard, do not overload it. And, always wear
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illuminate or go out while the restraint is
installed, please check installation.
Periodically check the 45 indicator
lamp while driving to make sure the
45 indicator lamp is illuminated. If
the 45 indicator lamp goes out or
remains out, do not transport a child on the
front passenger seat until the system has
been repaired.
A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates.
RIf you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle’s seat belt according to the child
seat manufacturer’s instructions. For
children larger than the typical 12-month-
old child, the front passenger front air bag
may or may not be activated.
Deployment of the driver front air bag does
not mean that the front passenger front air
bag also should have deployed.
The OCS may have determined
Rthat the seat was empty or occupied by the
weight up to or less than that of a typical
12-month-old child seated in a standard
child restraint – both of which are instances
where the system suppresses deployment
of the front passenger front air bag even
though the impact met the criteria and was
of sufficient severity to deploy the driver
front air bag
Rthat the seat was occupied by a small
individual (such as a young teenager or a
small adult) or a child who weighs more
than the weight of a typical 12-month-old
child in a standard child restraint – both of
which are instances where the system may
suppress deployment of the front
passenger front air bag even though the
impact met the criteria and was of
sufficient severity to deploy the driver front
air bag
45 indicator lamp : will be
illuminated, except with the SmartKey
removed from the starter switch or with the
starter switch in position 0.
GWarning!
If the red SRS indicator lamp 6 in the
instrument cluster and the 45
indicator lamp are lit at the same time, there
is a malfunction in the OCS. The front
passenger front air bag will be deactivated in
this case. Have the system checked by
qualified technicians as soon as possible.
Contact an authorized Mercedes-Benz
Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
RSit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
RWhile seated, an occupant should not
position him/herself in such a way as to
cause the occupant’s weight to be lifted
from the seat bottom as this may result in
the OCS being unable to correctly
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injured or even killed if the front passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to
completely eliminate this risk is to never
place a child in a rear-facing child restraint
in the front seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint in a backseat.
RIf you must install a BabySmart™
compatible rear-facing child restraint on
the front passenger seat because
circumstances require you to do so, make
sure the 45 indicator lamp is
illuminated, indicating that the front
passenger front air bag is deactivated.
Should the 45 indicator lamp not
illuminate or go out while the restraint is
installed, please check installation.
Periodically check the 45 indicator
lamp while driving to make sure the
45 indicator lamp is illuminated. If
the 45 indicator lamp goes out or
remains out, do not transport a child on the
front passenger seat until the system has
been repaired.
A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates.
RIf you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle’s seat belt according to the child
seat manufacturer’s instructions.
GWarning!
When using a BabySmart™ compatible child
seat on the front passenger seat, the front
passenger front air bag will not deploy only if
the 45 indicator lamp remains
illuminated.
Please be sure to check the 45
indicator lamp every time you use a
BabySmart™ compatible child seat on the
front passenger seat. Should the 45
indicator lamp go out while the restraint is
installed, please check installation. If the
45 indicator lamp remains out, do not
use the BabySmart™ restraint to transport a
child on the front passenger seat until the
system has been repaired.
Special BabySmart™ compatible child seats,
designed for use with the Mercedes-Benz
system, are required for use with the
BabySmart™ air bag deactivation system.
Please contact an authorized Mercedes-Benz
Center for information on availability. With
the special child seat installed properly, the
front passenger front air bag will not deploy.
45 indicator lamp : will be
illuminated, except with the SmartKey
removed from the starter switch or with the
starter switch in position 0.
The system does not deactivate
Rthe side impact air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Device (ETD)
Self-test BabySmart™ without special
child seat installed
After turning the SmartKey in the starter
switch to position 1 or 2 or pressing the
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RIf you must install a rear-facing child
restraint on the front passenger seat
because circumstances require you to do
so, make sure the 45 indicator lamp
is illuminated, indicating that the front
passenger front air bag is deactivated.
Should the 45 indicator lamp not
illuminate or go out while the restraint is
installed, please check installation.
Periodically check the 45 indicator
lamp while driving to make sure the
45 indicator lamp is illuminated. If
the 45 indicator lamp goes out or
remains out, do not transport a child on the
front passenger seat until the system has
been repaired.
A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates.
RIf you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle’s seat belt according to the child
seat manufacturer’s instructions.
GWarning!
Infants and small children should never share
a seat belt with another occupant. During an
accident, they could be crushed between the
occupant and seat belt.
A child’s risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Children too big for a toddler restraint must
ride in seats using regular seat belts. Position
shoulder belt across chest and shoulder, not
face or neck. A booster seat may be
necessary to achieve proper seat belt
positioning for children over 41 lb (18 kg) until
they reach a height where a lap/shoulder belt
fits properly without a booster.
When the child restraint is not in use, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from
becoming a projectile in the event of an
accident.
Installation of infant and child restraint
systems
GObserve Safety notes, see page 53.GWarning!
Always lock the seat backrests in their upright
position when the rear seats are occupied by
passengers. Lock the seat backrests in their
upright position before installing top tether
straps or when the extended cargo
compartment is not in use. Make sure that
seat backrests are secured properly by
pushing and pulling on the seat backrests. If
a seat backrest is not locked properly, the
seat backrest could fold. The child seat would
no longer be supported properly or positioned
to provide its intended benefit. That could
cause serious or even fatal injuries.
This vehicle is equipped with tether
anchorages for a top tether strap at each of
the rear seating positions.
Top tether straps enable an additional
connection to be made between child
restraint systems secured with LATCH-type
(ISOFIX) anchors and rear seats. This can
further reduce the risk of injury.
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XHave the SmartKey deactivated by an
authorized Mercedes-Benz Center.
XReport the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
XHave the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
information on replacing the SmartKey, see
“Replacing the SmartKey” (Y page 70).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license
If you are an authorized person:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license for the authorized individual
Rsigned and dated authorization from the
owner of the vehicle for which the key is
being requested
iDuplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (Y page 58).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (Y page 64).
XFront doors: Pull on inside door
handle ; on the respective front door.
If the door was locked, locking knob : will
move up.
XRear doors: Pull up locking knob on the
respective rear door to unlock door.
XPull on the inside door handle on the
respective rear door.
Automatic central locking
The doors and the tailgate lock automatically
when the vehicle is set into motion.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
The doors are designed to unlock
automatically after an accident if the force of
the impact exceeds a preset threshold.
The vehicle locks automatically when the
ignition is switched on and the wheels are
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react, for example, when transporting cargo
which covers the rear window.
Light hitting the mirror(s) at certain angles
(incident light) could blind you. As a result,
you may not be able to observe traffic
conditions and could cause an accident.
Exterior rear view mirror parking
position
To assist during parking maneuvers, you can
set the passenger-side exterior rear view
mirror so that you can see the rear wheel and
the road curb.
Setting and storing the parking position
XSwitch on the ignition.XPress button ;, to select the passenger-
side exterior rear view mirror.
XShift the automatic transmission into
reverse gear R.
The passenger-side exterior rear view
mirror moves to the preset parking
position.
XAdjust the passenger-side exterior rear
view mirror with adjustment button = so
that you see the rear wheel and the road
curb.
The exterior rear view mirror parking
position is stored.
Vehicles with memory function: You can also
store the parking position using the memory
button M ?:
XSwitch on the ignition.XPress button ;, to select the passenger-
side exterior rear view mirror.
XAdjust the passenger-side exterior rear
view mirror with adjustment button = so
that you see the rear wheel and the road
curb.
XPress memory button M ? and within
3 seconds, press one of the arrows of
adjustment button =.
The parking position is stored if the exterior
rear view mirror does not move.
iIf the exterior rear view mirror does move,
repeat the above steps. After the setting is
stored, you can move the exterior rear view
mirror again.
Calling up the parking position
XSwitch on the ignition.XPress button ;, to select the passenger-
side exterior rear view mirror.
XShift the automatic transmission into
reverse gear R.
The passenger-side exterior rear view
mirror moves to the stored parking
position.
The passenger-side exterior rear view mirror
returns to its previously stored driving
position
R10 seconds after you have put the gear
selector lever out of reverse gear R
Rimmediately once your vehicle exceeds a
speed of approximately 6 mph (10 km/h)
Rimmediately when you press button : to
select the driver’s side exterior rear view
mirror
Power-folding exterior rear view
mirrors
This feature is only available in Canada
vehicles.
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