2010 MERCEDES-BENZ GLK350 4MATIC door lock

To cancel the alarm after it has been
triggered, see “Canceling the alarm”
(Y page 64).
iIf the alarm stays on for more than
30 seconds, the Tele Aid system initiates a
call to the Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that
Ryou have subscribed to the Tele Aid
service
Rthe Tele Aid service has been activated
properly
Rthe necessary mobile phone, power
supply and GPS coverage are available
XArming: Lock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash three times and
an acoustic warning sounds three times to
indicate that the vehicle is locked. Indicator
lamp : flashes to indicate that the alarm
system is armed.
iIf the turn signal lamps do not flash three
times and the acoustic warning does not
sound three times, a door or the tailgate
may not be properly closed.
Close the respective element.
XDisarming: Unlock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash once and an
acoustic warning sounds once to indicate
that the alarm system is disarmed.
iUnless you open a door or the tailgate
within approximately 40 seconds after
unlocking the vehicle:
RThe vehicle will be locked again.
RThe anti-theft alarm system will be
rearmed.
Canceling the alarm
To cancel the alarm, do one of the following:
XInsert the SmartKey into the starter switch.XPress button % or & on the
SmartKey.
In vehicles with KEYLESS-GO:
XGrasp an outside door handle.
The SmartKey must be within 3 ft (1 m) of
the vehicle.
XPress the KEYLESS-GO start/stop button.
The SmartKey must be inside the vehicle.
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Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Locking and unlocking
Notes
GObserve Safety notes, see page 53.
When unlocking or locking the vehicle with
the SmartKey an acoustic signal sounds. The
acoustic signal is activated at the factory. If
you wish to deactivate the feature, or adjust
its signal volume, contact an authorized
Mercedes-Benz Center.
When unlocking the vehicle, all turn signal
lamps flash once. An acoustic signal sounds
once, and the locking knobs in the doors
move up. The anti-theft alarm system is
disarmed.
When locking the vehicle, all turn signal lamps
flash three times. An acoustic signal sounds
three times, and the locking knobs in the
doors move down. The anti-theft alarm
system is armed.
All doors and the tailgate must be closed.
If you cannot lock or unlock the vehicle with
the SmartKey, the batteries in the SmartKey
are discharged, the SmartKey is
malfunctioning, or the vehicle battery is
drained.
XCheck the batteries in the SmartKey
(Y page 69) and replace them if
necessary.
XUse the mechanical key to unlock the
driver’s door (Y page 299).
XUse the mechanical key to lock the vehicle
(Y page 299).
XHave the vehicle battery and the vehicle
battery connections checked at an
authorized Mercedes-Benz Center.
If the SmartKey is malfunctioning, contact
Roadside Assistance or an authorized
Mercedes-Benz Center.
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and a
removable mechanical key.
The SmartKey centrally locks and unlocks
Rthe doors
Rthe tailgate
Rthe fuel filler flap
: &Lock button; FUnlock button for tailgate= %Unlock button
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause undesired
operation.
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Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Factory setting XGlobal unlocking: Press button %.
Unless you open a door or the tailgate within
approximately 40 seconds after unlocking
the vehicle:
R The vehicle will be locked again.
R The anti-theft alarm system will be
rearmed.
XGlobal locking: Press button &.
Selective setting
If you frequently travel alone, you may wish
to reprogramm the SmartKey. Pressing
button % will then only unlock the driver’s
door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
% and & simultaneously for
approximately 6 seconds until the battery
check lamp ( Y page 69) flashes twice.
The SmartKey will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Press button % once.XGlobal unlocking: Press button %
twice.XGlobal locking: Press button &.
KEYLESS-GO
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO, each
with remote control and a removable
mechanical key.
The KEYLESS-GO function is integrated into
the SmartKey. The validity of the SmartKey is
checked every time you grasp an outside door
handle.
When the SmartKey is valid, your vehicle
unlocks
R the doors
R the tailgate
R the fuel filler flap
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
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iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Important notes on using KEYLESS-GO
R You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
( Y page 66).
R You can combine KEYLESS-GO functions
with normal SmartKey functions (e.g.
unlocking with KEYLESS-GO and locking
with button &).
R Always carry the SmartKey with you.
R Never store the SmartKey together with
- electronic items such as a mobile phone
or another SmartKey
- metallic objects such as coins or metal
foil
Doing so could impair the function of the
KEYLESS-GO system.
R To lock or unlock the vehicle, the SmartKey
must be located outside the vehicle within
approximately 3 ft (1 m) of a door or the
tailgate.
R When the vehicle has been parked for more
than 72 hours, the KEYLESS-GO function is
deactivated. Pull an outside door handle
and switch on the ignition once to activate
the KEYLESS-GO function.
R If the SmartKey is positioned farther away
from the vehicle, the system may no longer
recognize the SmartKey. The vehicle
cannot be locked or the engine started via
the KEYLESS-GO system.
R If the SmartKey is removed from the vehicle
(e.g. if a passenger exits the vehicle with
the SmartKey)
- when pressing the KEYLESS-GO start/
stop button or trying to lock the vehicle
with the outside door handle the
message Key Not Detected appears in
the multifunction display
- with the engine running, the red message
Key Not Detected appears in the
multifunction display while driving off
Find the SmartKey or change its present
location immediately (e.g. place it on the
front passenger seat or insert it in shirt
pocket).
R If you have started the engine with the
KEYLESS-GO start/stop button, you can
turn it off again by
- pressing the KEYLESS-GO start/stop
button
- inserting the SmartKey into the starter
switch when the vehicle is at a standstill
and the automatic transmission is in park
position P
R The vehicle could be inadvertently
unlocked if the SmartKey is within 3 ft (1 m)
of the vehicle and
- an outside door handle is splashed with
water
or
- you attempt to clean an outside door
handle
R Remember that the engine can be started
by anyone with a SmartKey that is left
inside the vehicle.
Possibility 1 (One SmartKey in the vehicle,
one SmartKey outside the vehicle):
If you leave the SmartKey behind when
exiting and locking the vehicle, no message
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Possibility 2 (One SmartKey in the vehicle,
no SmartKey outside the vehicle):
When exiting and trying to lock the vehicle,
the message Key Detected in Vehicle
appears in the multifunction display. The
vehicle will not be locked.
Factory setting
XGlobal unlocking: Grasp an outside door
handle.
Unless you open a door or the tailgate within
approximately 40 seconds after unlocking
the vehicle:
RThe vehicle will be locked again.
RThe anti-theft alarm system will be
rearmed.
XGlobal locking: Touch outside of a door
handle :.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey. Grasping the
driver’s outside door handle will then only
unlock the driver’s door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
% and & simultaneously for
approximately 6 seconds until the battery
check lamp (Y page 69) flashes twice.
KEYLESS-GO will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Grasp the driver’s outside door
handle.
XGlobal unlocking: Grasp any outside door
handle other than the driver’s outside door
handle.
XGlobal locking: Touch outside of a door
handle :.
Checking SmartKey batteries
XPress button & or % on the
SmartKey.
Battery check lamp : comes on briefly to
indicate that the SmartKey batteries are in
order.
If the battery check lamp does not come on
briefly during check, the SmartKey batteries
are discharged.
XReplace the batteries (Y page 302).
iYou can obtain the required batteries at
any authorized Mercedes-Benz Center.
iIf the batteries are checked within signal
range of the vehicle, pressing button
& or % will lock or unlock the vehicle
accordingly.
Loss of the SmartKey
If you lose your SmartKey or mechanical key,
you should do the following:
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XHave the SmartKey deactivated by an
authorized Mercedes-Benz Center.
XReport the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
XHave the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
information on replacing the SmartKey, see
“Replacing the SmartKey” (Y page 70).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license
If you are an authorized person:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license for the authorized individual
Rsigned and dated authorization from the
owner of the vehicle for which the key is
being requested
iDuplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (Y page 58).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (Y page 64).
XFront doors: Pull on inside door
handle ; on the respective front door.
If the door was locked, locking knob : will
move up.
XRear doors: Pull up locking knob on the
respective rear door to unlock door.
XPull on the inside door handle on the
respective rear door.
Automatic central locking
The doors and the tailgate lock automatically
when the vehicle is set into motion.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
The doors are designed to unlock
automatically after an accident if the force of
the impact exceeds a preset threshold.
The vehicle locks automatically when the
ignition is switched on and the wheels are
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turning at a vehicle speed of above 9 mph
(15 km/h). You could therefore lock yourself
out when the vehicle is pushed or towed or is
on a test stand.
XSwitching off: Press and hold central
unlocking switch : until an acoustic signal
sounds.
XSwitching on: Press and hold central
locking switch ; until an acoustic signal
sounds.
iIf you press and hold either switch and no
acoustic signal sounds, the respective
setting has already been selected.
iYou can also switch on or off the
automatic central locking using the control
system (Y page 124).
Locking and unlocking from the inside
GObserve Safety notes, see page 53.
You can lock or unlock the vehicle from the
inside using the central locking or unlocking
switch. This can be useful, for example, if you
want to lock the vehicle before starting to
drive.
The central locking or unlocking switch does
not lock or unlock the fuel filler flap.
XLocking: Close the front passenger door.XPress central locking switch ;.XUnlocking: Press central unlocking
switch :.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
If the vehicle was previously locked with the
central locking switch
Rand the SmartKey is set to factory settings,
the complete vehicle is unlocked when a
front door is opened from the inside
Rand the SmartKey is set to selective
settings, only the front door opened from
the inside is unlocked
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it will not
unlock using the central unlocking switch.
Tailgate
GWarning!
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings up and beyond the
rear bumper when opening. Therefore,
make sure there is sufficient clearance
above and behind the vehicle.
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A minimum height clearance of 6.90 ft
(2.10 m) is required to open the tailgate.
Opening the tailgate from the outside
XPull on handle :.
In vehicles without KEYLESS-GO: The
vehicle must be unlocked.
XPull tailgate upwards to open.
Closing the tailgate from the outside
GObserve Safety notes, see page 53.GWarning!
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around.
XLower tailgate by pulling firmly on
handles :.
XClose tailgate with hands placed flat on it.
Once the tailgate touches the latch, the
tailgate will pull itself shut automatically.
Power tailgate
GWarning!
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings up and beyond the
rear bumper when opening. Therefore,
make sure there is sufficient clearance
above and behind the vehicle.
A minimum height clearance of 6.90 ft
(2.10 m) is required to open the tailgate.
In vehicles with power tailgate, you can
Ropen and close the tailgate from the inside
and the outside electrically
Rlimit the opening height of the tailgate
Rinterrupt the opening/closing procedure at
any time by
-pressing or pulling the door-mounted
remote tailgate opening/closing switch
-pulling the outside handle on the tailgate
-pressing the tailgate closing switch
-pressing the KEYLESS-GO locking/
closing switch
Notes for operating the tailgate with the
SmartKey:
You can also open, close, and stop the
tailgate by pressing button F on the
SmartKey.
The prerequisites for this are:
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