2010 MERCEDES-BENZ GLK350 4MATIC technical data

Index ....................................................... 4Introduction ......................................... 19At a glance ........................................... 25Safety and security .............................35Controls in detail ................................. 65Operation ........................................... 211Practical hints ................................... 259Technical data ................................... 327
Contents3X204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 3

1, 2, 3 ...
115V AC Socket ................................. 198
4-ETS see ETS/4-ETS
4MATIC
see All-wheel drive (4MATIC)
911 Emergency calls ........................ 161
A
ABS (Antilock Brake System)
Indicator lamp ................................ 289
Messages in the multifunction
display ................................... 271, 272
Accessory weight .............................. 239
Accidents ........................................... 101
Air bags ........................................... 37
Emergency calls (Tele Aid) .............201
Emergency calls (Telephone) .........161
NECK-PRO active front head
restraints ........................................ 51
Active Bi-Xenon headlamps
see Headlamps
Additives
Engine oil ....................................... 336
Gasoline ......................................... 337
Address change ................................... 21
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ................................................. 224
Messages in the multifunction
display ........................................... 268
Air bags ................................................ 37
Emergency call upon deployment ..201
Front, driver and passenger .............40
Front passenger front air bag off
indicator lamp (Canada
only) ........................................ 45, 297
Front passenger front air bag off
indicator lamp (USA only) ........42, 298
Messages in the multifunction
display ........................................... 264
OCS (Occupant Classification
System) ........................................... 42
Safety guidelines ............................. 39
Side impact ...................................... 40
Window curtain ................................ 41
Air conditioning refrigerant and
lubricant ............................................. 336
Air distribution .................................. 181
Air pressure see Tire inflation pressure
Air pressure (tires) ............................ 239
Air pump (electric) ............................ 315
Air recirculation mode ...................... 183
Air volume .......................................... 182
Alarm system see Anti-theft systems
All-wheel drive (4MATIC) .................. 171
Alternator
Messages in the multifunction
display ........................................... 281
Alternator (Technical data)
see Vehicle specification
Anticorrosion/antifreeze .................. 338
Anti-theft systems ............................... 63
Anti-theft alarm system ...................63
Immobilizer ...................................... 63
Aquaplaning
see Hydroplaning
Armrest, front
Storage compartments ..................193
Armrest, rear
Storage compartment ....................193
Ashtrays ............................................. 196
Aspect ratio (tires) ............................ 239
Audio menu ........................................ 115
Audio system ..................................... 125
Adjusting volume ........................... 133
Audio and telephone operation ......125
Audio AUX mode ............................ 154
Bluetooth ®
settings ....................... 135
CD mode ........................................ 146
Components .................................. 126
MP3 mode ..................................... 146
Operating safety ............................ 126
Radio operation ............................. 136
Satellite radio ................................ 140
Switching on and off ......................132
System settings ............................. 135
Telephone ...................................... 155
Auto-dimming rear view mirrors ........ 84
Automatic central locking .......... 70, 124
Automatic headlamp mode ................ 884IndexX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 4

Resume function ............................ 170
Setting current speed ....................169
Cup holders ........................................ 195
Curb weight ....................................... 239
Customer Assistance Center (CAC) ... 22
Customer Relations Department ....... 22
D
Dashboard see Instrument cluster
Data recording ..................................... 23
Date, Setting ...................................... 121
Daytime running lamp mode .............. 88
Switching on or off ......................... 122
Deep water
see Standing water
Defogging (windshield) ..................... 182
Defroster
Front (Climate control system) ......182
Rear window .................................. 184
Delayed shut-off
Exterior lamps ................................ 122
Interior lighting .............................. 123
Department of Transportation
see DOT
Difficulties
While driving .................................. 101
With starting .................................... 99
Dimensions (vehicle)
see Vehicle specification
Direction of rotation (tires) .............. 231
Displays
Maintenance service indicator .......250
Messages in the multifunction
display ........................................... 262
Multifunction display .....................112
Symbol messages ..........................270
Text messages ............................... 264
Trip computer ................................ 113
Vehicle status message memory ...118
Vehicle system settings .................119
Door control panel .............................. 33
Door handles ........................................ 33
Doors
Child safety locks ............................ 58
Locking/unlocking (KEYLESS-GO) ...67
Locking/unlocking (SmartKey) ........66
Messages in the multifunction
display ........................................... 277
Opening from inside ......................... 70
Remote door lock (Tele Aid) ........... 205
Remote door unlock (Tele Aid) .......204
Unlocking (Mechanical key) ...........299
DOT (Department of
Transportation) .................................. 239
Drinking and driving ......................... 243
Driving
Abroad ........................................... 249
Hydroplaning ................................. 246
Instructions ............................. 98, 243
In winter ........................................ 243
Problems ....................................... 101
Safety systems ................................ 59
Systems ......................................... 168
Through standing water .................246
Driving and parking
Safety notes ..................................... 98
Driving off .................................. 100, 245
Driving safety systems ....................... 59
BAS .................................................. 60
EBP .................................................. 60
ESP ®
................................................ 61
ETS/4-ETS ....................................... 62
Driving systems
All-wheel drive (4MATIC) ................ 171
Cruise control ................................ 168
Hill-start assist system ..................171
Parktronic system ..........................172
Rear view camera .......................... 174
Driving tips, automatic
transmission ...................................... 105
E
Easy-entry/exit feature .............. 83, 124
EBP (Electronic Brake
Proportioning) ...................................... 60
Electrical system
Improper work on or
modifications ................................... 22
Power outlets ................................. 197
Electrical system (Technical data)
see Vehicle specification
Electronic Stability Program
see ESP ®

Index7X204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 7

Electronic Traction Systemsee ETS/4-ETS
Emergency, in case of
First aid kit ..................................... 260
Flat tire .......................................... 312
Hazard warning flasher ....................90
Roadside Assistance ................ 20, 203
Towing the vehicle .........................321
Emergency calls
Tele Aid .......................................... 201
Telephone ...................................... 161
Emergency operations
Remote door lock (Tele Aid) ........... 205
Remote door unlock (Tele Aid) .......204
Emergency Tensioning Device
see ETD
Emission control ............................... 249
Information label ............................ 329
System warranties ...........................19
Engine
Break-in recommendations ............212
Cleaning ......................................... 253
Compartment ................................ 214
Malfunction indicator lamp ............295
Messages in the multifunction
display ........................................... 279
Number .......................................... 329
Starting ............................................ 98
Turning off ..................................... 102
Engine (Technical data)
see Vehicle specification
Engine coolant
see Coolant
Engine oil
Adding ........................................... 216
Additives ........................................ 336
Checking level ............................... 215
Consumption ................................. 215
Messages in the multifunction
display ........................................... 282
Oil dipstick ..................................... 215
Recommended engine oils and oil
filter ............................................... 335
ESP ®
(Electronic Stability
Program) .............................................. 61
ETS/4-ETS ....................................... 62Messages in the multifunction
display ........................... 271, 272, 274
Trailer stabilization ........................... 63
Warning lamp ................................. 293
ETD (Emergency Tensioning
Device) ................................................. 51
Safety guidelines ............................. 39
ETS/4-ETS (Electronic Traction
System) ................................................ 62
Express operation
Panorama roof ............................... 185
Power windows ................................ 95
Exterior lamp switch ........................... 87
Exterior rear view mirrors .................. 84
Fold-in function ................................ 86
Parking position ............................... 85
Power-folding ................................... 85
Switching fold-in function on or
off .................................................. 124
Exterior view of vehicle ...................... 26
F
Fastening the seat belts ..................... 49
First aid kit ......................................... 260
Flat tire ............................................... 312
Lowering the vehicle ......................317
Mounting the spare wheel .............312
Preparing the vehicle .....................312
Spare wheel ........................... 312, 333
Floormats ........................................... 209
Fluids
Automatic transmission fluid .........334
Brake fluid ..................................... 334
Capacities ...................................... 334
Engine coolant ............................... 334
Engine oil ....................................... 334
Power steering fluid .......................334
Washer and headlamp cleaning
system ........................................... 335
Fog lamps ............................................. 89
Messages in the multifunction
display ................................... 283, 285
Fold-in function for exterior rear
view mirrors ........................................ 86
Four-wheel drive see All-wheel drive (4MATIC)
8IndexX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 8

Self-test
BabySmart™ .................................... 46
OCS (Occupant Classification
System) ........................................... 45
Tele Aid .......................................... 201
Service
see Maintenance
Service, parts .................................... 328
Service and warranty information ..... 19
Service intervals see Maintenance System, Service
indicator message
Service life (tires) .............................. 232
Service menu ..................................... 118
Settings
Factory setting (KEYLESS-GO) .........69
Factory setting (SmartKey) ..............67
Memory function .............................. 86
Menu ............................................. 119
Selective setting (KEYLESS-GO) .......69
Selective setting (SmartKey) ............67
Side impact air bags ........................... 40
Side marker lamps
Cleaning lenses ............................. 254
Messages in the multifunction
display ........................................... 284
Replacing bulbs ............................. 304
Sidewall (tires) .................................. 241
SmartKey see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey
Snow chains ...................................... 242
Snow tires see Winter tires
Spare wheel ....................................... 331
Mounting ....................................... 312
Storage location ............................ 262
Speedometer ....................................... 28
Speed settings
Cruise control ................................ 169
Resume function ............................ 170
Sport Utility Vehicle
see SUV SRS (Supplemental Restraint System)
Indicator lamp ......................... 36, 293
Messages in the multifunction
display ........................................... 275
Standing water, driving through ...... 246
Starter switch positions
KEYLESS-GO .................................... 76
SmartKey ......................................... 76
Starting difficulties (engine) .............. 99
Starting the engine ............................. 98
Steering column see Multifunction steering wheel,
Adjustment
Steering wheel
see Multifunction steering wheel
Stolen Vehicle Recovery Services ... 205
Storage compartments ..................... 192
Storing tires ....................................... 233
Stranded vehicle ............................... 324
Sun visors .................................. 195, 196
SUV (Sport Utility Vehicle) ................. 21
T
Tachometer .................................. 28, 109
Overspeed range ........................... 109
Tailgate
Closing ............................................. 71
Messages in the multifunction
display ........................................... 277
Opening ........................................... 71
Power tailgate .................................. 72
Unlocking manually .......................300
Tail lamps ........................................... 305
Cleaning lenses ............................. 254
Messages in the multifunction
display ........................................... 286
Replacing bulbs ............................. 305
Tar stains ........................................... 252
Technical data
Air conditioning refrigerant ....335, 336
Brake fluid ............................. 334, 336
Capacities fuels, coolants,
lubricants etc. ................................ 334
Coolant .................................. 334, 337
Engine oil additives ........................336
Engine oils ............................. 334, 335
Fuel requirements .......................... 337
Index15X204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 15

Gasoline additives .......................... 337
Identification labels .......................328
Premium unleaded gasoline ...........336
Rims and tires ................................ 331
Spare wheel ................................... 333
Vehicle specification GLK 350 .......330
Vehicle specification
GLK 350 4MATIC ........................... 330
Washer and headlamp cleaning
system ................................... 335, 339
Technical data (dimensions)
see Vehicle specification
Technical data (electrical system)
see Vehicle specification
Technical data (engine)
see Vehicle specification
Technical data (weights)
see Vehicle specification
Tele Aid ............................................... 200
Emergency calls ............................. 201
Information button .........................203
Initiating an emergency call
manually ........................................ 202
Messages in the multifunction
display ........................................... 275
Remote door lock .......................... 205
Remote door unlock ......................204
Roadside Assistance button ..........203
Search & Send ............................... 204
SOS button .................................... 202
Stolen Vehicle Recovery Services ..205
System self-test ............................. 201
Telephone .................................... 29, 155
Answering/ending a call ................117
Call lists ......................................... 164
Emergency calls “911” ..................161
Hands-free microphone ...................32
Making calls ................................... 165
Menu ............................................. 117
Operation ....................................... 117
Phone book ........................... 117, 162
Redialing ........................................ 118
Temperature
Coolant .......................................... 109
Interior temperature ......................180
Outside .......................................... 110
Tether anchorage points
see Children in the vehicle Tie-down rings ................................... 188
Tightening torque
Wheels ........................................... 317
Time setting ....................................... 121
TIN (Tire Identification Number) ...... 241
Tire and Loading Information
placard ............................................... 227
Tire and loading terminology ........... 239
Tire Identification Number see TIN
Tire inflation pressure
Checking ........................................ 221
Important notes on ........................220
Label on the inside of fuel filler
flap ................................................ 220
Placard on driver’s door B-pillar .....227
Tire labeling ....................................... 235
Tire load rating .................................. 240
Tire ply composition and material
used .................................................... 241
Tire pressure loss warning system . 222
Tires ........................................... 218, 331
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ............................................ 224
Air pressure ................................... 219
Care and maintenance ...................232
Cleaning ......................................... 233
Direction of rotation, spinning .......231
Important notes on tire inflation
pressure ........................................ 220
Inflation pressure ........................... 221
Information placard .......................227
Inspection ...................................... 232
Labeling ......................................... 235
Load index ............................. 235, 240
Load rating .................................... 240
Messages in the multifunction
display ................................... 268, 288
Ply composition and material
used ............................................... 241
Problems under-/overinflation ......221
Retreads ........................................ 218
Rims and tires (technical data) ......331
Rotation ......................................... 234
Service life ..................................... 232
Sizes .............................................. 331
Snow chains .................................. 24216IndexX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 16

your seat belts at all times. In a rollover crash,
an unbelted person is significantly more likely
to die than a person wearing a seat belt.
Operating safety
GWarning!
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle’s electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore never
turn off the engine while driving.
GWarning!
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle as occurred:
R turn on your hazard warning flashers
R slow down carefully
R drive with caution to an area which is a safe
distance from the road
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Proper use of the vehicle
Proper use of the vehicle requires that you are
familiar with the following information and
rules:
R the safety precautions in this manual
R the “Technical data” section in this manual
R traffic rules and regulations
R motor vehicle laws and safety standards
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself. Removing
warning labels may cause you and others to
be unaware of certain risks which may result
in an accident and/or personal injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and corrected if required. If the matter is not
handled to your satisfaction, please discuss
the problem with the Mercedes-Benz Center
management or, if necessary, contact us at
one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
22IntroductionX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 22

as specified in the “Technical data” section
of this Operator’s Manual.
iThe cruise control switches off
automatically when the ESP® engages.
Electronic Traction System
(ETS/4-ETS)
GObserve Safety notes, see page 60.
The ETS (Electronic Traction System) and
4-ETS (four-wheel Electronic Traction
System, vehicles with 4MATIC only) are
components of the ESP®. The ETS/4-ETS
improves the vehicle’s ability to utilize
available traction, especially under slippery
road conditions by applying the brakes to a
spinning wheel. Vehicles with 4MATIC also
transfer more power to the wheel(s) with
traction.
When you switch off the ESP®, the
ETS/4-ETS is still enabled.
Switching off the ESP®
GWarning!
The ESP® should not be switched off during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not switch off the ESP® when a spare
wheel is mounted.
To improve the vehicle’s traction, switch off
the ESP®. This allows the drive wheels to spin
and thus cut into surfaces for better grip, for
example
Rwhen driving with snow chains
Rin deep snow
Rin sand or gravel
GWarning!
Switch on the ESP® immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the ESP® will not
stabilize the vehicle when it is starting to skid
or a wheel is spinning.
When you switch off the ESP®,
Rthe ESP® does not stabilize the vehicle
Rthe engine output is not limited, which
allows the drive wheels to spin and thus cut
into surfaces for better grip
Rthe ETS/4-ETS will still apply the brakes to
a spinning wheel
Rthe ESP® continues to operate when you
are braking
Rthe cruise control cannot be activated
Rthe cruise control switches off if activated
iWhen the ESP® is switched off and one or
more drive wheels are spinning, the ESP®
warning lamp d in the instrument
cluster flashes. However, the ESP® will
then not stabilize the vehicle.
XWith the engine running, press ESP®
switch : until the ESP® warning lamp
d in the instrument cluster comes on.
The ESP® is switched off.
GWarning!
When the ESP® warning lamp d is
illuminated continuously, the ESP® is
switched off or is not operational due to a
malfunction. Vehicle stability in standard
driving maneuvers is reduced.
62Driving safety systemsSafety and security
X204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 62