Is DTC B1A56-13 logged?
Yes
Carry out remedial actions as outlined in DTC Index. If symptom remains, contact your local in market
support for assistance.
No
GO to B5. B5: BLUETOOTH CONNECTION 1 Carry out checks to determine if Bluetooth connection icon is shown on Customer Bluetooth telephone screen but shows 'No Phone Fitted' on vehicle screen. Is Bluetooth connection icon shown on the Customer handset but 'No Phone Fitted' displayed on vehicle
screen?
Yes
GO to B9. No
GO to B6. B6: 'LAND ROVER' AUTHORISATION
NOTE: Some handsets may require operator intervention to manually authorise connection. 1 Carry out checks to determine if 'Land Rover' is authorised in the Customer Bluetooth telephone device list menu. Is 'Land Rover' authorised in the Customer Bluetooth telephone device list menu?
Yes
GO to B7. No
Advise customer that 'Land Rover' needs to be authorised in the Customer Bluetooth telephone device
list menu, or operator intervention may be required to manually authorise connection. B7: SEARCH FOR DEVICES SCREEN 1 Select the search for devices button on the vehicle display. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
Contact your local in market support for assistance.
No
GO to B8. B8: CYCLE IGNITION AND CHECK SEARCH FOR DEVICES SCREEN 1 Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
No further action required for this Symptom. Possible intermitent fault.
No
Contact your local in market support for assistance. B9: PAIRED DEVICE 1 Check Customer telephone paired device list to establish which device the Customer telephone is connected to. Is the Customer telephone connected to the vehicle?
Yes
Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. If Not Automatically
Connecting, contact you local in market support for assistance.
No
Using the Customer telephone controls, disconnect from the currently connected device and delete from
paired device list. Lock vehicle (wait for 60s) before unlocking and turning Igition status to ON. If Not Automatically Connecting, contact your local in market support for assistance.
PINPOINT TEST C : NO AUDIO TO THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS C1: MICROPHONE DIAGNOSTIC TROUBLE CODES (DTCS)
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Using the Manufacturer approved diagnostic system, check for any logged microphone DTCs in Audio Front Control module. Is DTC B1D79-01 logged? Yes
Carry out diagnosis of electrical failure as advised in Action column of DTC Index.
No
Contact your local in market support for assistance.
PINPOINT TEST D : NO AUDIO FROM THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS D1: 'IN CALL' DISPLAY
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Carry out checks to determine if 'In Call' is shown on the vehicle display. Is vehicle display showing 'In Call'?
Yes
Contact your local in market support for assistance.
No
Call has ended. No further action is required for this symptom.
PINPOINT TEST E : NO AUDIO TEST CONDITIONS DETAILS/RESULTS/ACTIONS E1: AUDIO FROM THIRD PARTY
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Establish from Customer feedback/symptom if there is Audio from the Third Party. Is there Audio from the Third Party? Yes
GO to E2. No
Refer to the 'No Audio From Third Party' Pinpoint test.GO to D. E2: AUDIO TO THIRD PARTY 1 Establish from Customer feedback/symptom if there is Audio to the Third Party. Is there Audio to the Third Party? Yes
GO to E3. No
Refer to the 'No Audio To Third Party' Pinpoint test.GO to C. E3: CD OR RADIO AUDIO 1 Establish from Customer feedback/symptom if there is Audio from the CD or Radio. Is there Audio from the CD or Radio? Yes
GO to E4. No
Suspect MOST ring fault, refer to electrical circuit diagrams and check/rectify MOST ring as necessary. E4: TELEPHONE HANDSET AUDIO 1 Establish from Customer feedback/symptom if there is Audio from the telephone handset. Is there Audio from the telephone handset? Yes
Ensure vehicle is parked. Disconnect and reconnect handset. If issue not resolved, contact your
local in market support for assistance.
No
Contact you local in market support for assistance.
Published: 11-May-2011
Information and Entertainment System - General Information - Navigation
System
Diagnosis and Testing
Principle of Operation
For a detailed description of the Navigation System, refer to the relevant Description and Operation sections in the workshop
manual. REFER to: (415-01 Information and Entertainment System)
Navigation System (Description and Operation),
Navigation System (Description and Operation),
Navigation System (Description and Operation),
Video System (Description and Operation),
Video System (Description and Operation),
Video System (Description and Operation).
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.
Visual Inspection
Mechanical Electrical
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Compact disc player jammed, not loading
Scratched/dirty compact discs
Speakers
Fuses
Loose or corroded connector(s)
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Speakers
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the relevant DTC Index.
DTC Index
Navigation System Module
CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.
Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give extra information read by
the manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places and
with a current calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.
lb-ft lb-in Audio antenna unit to "D" pillar retaining bolts 9 - 80 Digital Radio antenna pod retaining nuts 5 - 48 Amplifier retaining nuts 7 - 62 Information and entertainment display retaining bolts 2 - 17 Information and entertainment display mounting bracket to Information and entertainment display retaining bolts 3 - 26 Information and entertainment module retaining bolts 3 - 26 Instrument panel speaker retaining screws 2 - 18 Steering wheel audio control switch retaining screws 3 - 26 Subwoofer amplifier retaining nuts 7 - 62 Subwoofer speaker retaining bolts 6 - 53
1 IAM (integrated audio module) 2 Touch-screen 3 ICP (integrated control panel) 4 ICM (information control module) 5 Roof pod antenna module (DAB band L and satellite radio receiver antennas) 6 RF filter 7 DAB (digital audio broadcasting) radio receiver (Optional - Europe only) 8 Satellite radio digital receiver (Optional - NAS only) 9 Power amplifier (Not fitted to the Jaguar Sound System) 10 RF filter
12 Portable audio interface console (Optional) 13 Portable audio module (Optional) 14 Steering wheel remote audio controls
player is only compatible with standard CD's. All other versions of CD player are compatible with standard CDs and CDs with MP3 or WMA (windows media audio) files.
A portable audio module allows for the connection of a range of portable audio devices to the car’s audio system. The portable
audio module is controlled through the IAM (integrated audio module) and Touch-screen with play back through the car’s
speaker system. The introduction of this system allows the user to import their personal portable media player to interface
with the car, including iPod and other MP3 players, or USB mass storage devices such as memory sticks. MP3 players can also
be controlled through the Touch-screen if they are configured as mass storage devices. Details of how to do this will be
contained in the manufacturers instructions.
The chosen audio device can be plugged into the car using an interface panel located in the floor console between the front
seats. The interface includes a 3.5mm auxiliary jack-plug socket, a 12-volt power supply, a dedicated iPod connector with
charging function, plus a USB2 connector which allows connectivity for a wide variety of USB devices. The USB port also
provides a charging function although it does not support a USB hub. The maximum charging current supplied is 500ma. The
user can connect an iPod and USB device at the same time, changing the source via the Touch-screen. The non selected source
will still charge.
The Jaguar Sound System is the basic audio system which comprises of an IAM (integrated audio module) with no external
amplifier and 8 speakers.
The Jaguar 320W Premium Sound System has the addition of an AUD 8 power amplifier and a 9 speaker system.
The Bowers & Wilkins 440w Surround Sound System additions include an AUD 12 power amplifier, a Dolby Pro-Logic 2 7.1
Surround Sound System, and 14 speakers.
DAB (digital audio broadcasting) is available for most European markets and gives access to digital radio channels for better
sound quality and enhanced functionality depending on local service availability. The DAB (digital audio broadcasting) module
is located in the luggage compartment. The system receives reception signals from the following sources to ensure optimum
signal strength.
DAB band L antenna located in the roof pod antenna module
DAB band III antenna located in the heated rear window.
For NAS vehicles the digital format adopted is satellite radio which specifically links to the Sirius network. The system operates
in the S-band frequency range, and as a result of the use of satellite transmission, has the ability to provide CD quality audio broadcasts over very large areas (typically continents). The satellite radio receiver is located in the luggage compartment. The
system receives reception signals from the satellite radio antenna located in the roof pod module.
Primary user control of the audio system is via the ICP (integrated control panel) and the Touch-screen which are located in the
center of the instrument panel. Control signals from the ICP (integrated control panel) are relayed on the medium speed CAN
(controller area network) bus to the ICM (information control module). The ICM (information control module) relays the control
signals to the rest of the audio system on the MOST (media oriented systems transport) ring. The ICM (information control
module) is the timing master for the MOST (media oriented systems transport) ring and also hosts a gateway function between
the medium speed CAN bus and the MOST (media oriented systems transport) ring. Audio output signals on the Jaguar 320W Premium Sound System and Bowers & Wilkins 440W Surround Sound System are sent on the MOST (media oriented systems
transport) ring from the IAM (integrated audio module) to the power amplifier for speaker output. www.JagDocs.com
Published: 11-May-2011
Information and Entertainment System - Audio System - System Operation
and Component Description
Description and Operation
Control Diagram
NOTE: A = Hardwired; N = Medium Speed CAN (controller area network) bus; O = LIN bus; P = MOST ring; T = Coaxial
Item Description 1 Battery 2 BJB (battery junction box) 3 RJB (rear junction box) 4 CJB (central junction box) 5 ICM (information control module) 6 ICP (integrated control panel)