
it may turn out to be the most important.
2. Do not touch anything until a road test and a thorough visual inspection of the vehicle have been carried out. Leave the
tire pressures and vehicle load just where they were when the condition was first observed. Adjusting tire pressures,
vehicle load or making other adjustments may reduce the conditions intensity to a point where it cannot be identified
clearly. It may also inject something new into the system, preventing correct diagnosis.
3. Make a visual inspection as part of the preliminary diagnosis routine, writing down anything that does not look right.
Note tire pressures, but do not adjust them yet. Note leaking fluids, loose nuts and bolts, or bright spots where
components may be rubbing against each other. Check the luggage compartment for unusual loads.
4. Road test the vehicle and define the condition by reproducing it several times during the road test.
5. Carry out the Road Test Quick Checks as soon as the condition is reproduced. This will identify the correct diagnostic
procedure. Carry out the Road Test Quick Checks more than once to verify they are providing a valid result. Remember,
the Road Test Quick Checks may not tell where the concern is, but they will tell where it is not.
Road Test Quick Checks
1. 24-80 km/h (15-50 miles/h): With light acceleration, a moaning noise is heard and possibly a vibration is felt in the
front floor pan. It is usually worse at a particular engine speed and at a particular throttle setting during acceleration at
that speed. It may also produce a moaning sound, depending on what component is causing it. Refer to Tip-In Moan in
the Symptom Chart.
2. Acceleration/deceleration: With slow acceleration and deceleration, a shake is sometimes noticed in the steering
wheel/column, seats, front floor pan, front door trim panel or front end sheet metal. It is a low frequency vibration
(around 9-15 cycles per second). It may or may not be increased by applying brakes lightly. Refer to Idle Boom/Shake
/Vibration in the Symptom Chart.
3. High speed: A vibration is felt in the front floor pan or seats with no visible shake, but with an accompanying sound or
rumble, buzz, hum, drone or booming noise. Coast with the clutch pedal depressed or shift control selector lever in
neutral and engine idling. If vibration is still evident, it may be related to wheels, tires, front brake discs, wheel hubs
or front wheel bearings. Refer to High Speed Shake in the Symptom Chart.
4. Engine rpm sensitive: A vibration is felt whenever the engine reaches a particular rpm. It will disappear in neutral
coasts. The vibration can be duplicated by operating the engine at the problem rpm while the vehicle is stationary. It
can be caused by any component, from the accessory drive belt to the torque converter which turns at engine speed
when the vehicle is stopped. Refer to High Speed Shake in the Symptom Chart.
5. Noise/vibration while turning: Clicking, popping, or grinding noises may be due to a worn, damaged, or incorrectly
installed front wheel bearing, rear drive half shaft or CV joint.
6. Noise/vibration that is road speed relative: This noise/vibration can be diagnosed independent of engine speed or gear
selected (engine speed varies but torque and road speed remain constant). The cause may be a rear drive
axle/differential whine.
Road Conditions
An experienced technician will always establish a route that will be used for all NVH diagnosis road tests. The road selected
should be reasonably smooth, level and free of undulations (unless a particular condition needs to be identified). A smooth
asphalt road that allows driving over a range of speeds is best. Gravel or bumpy roads are unsuitable because of the additional
road noise produced. Once the route is established and consistently used, the road noise variable is eliminated from the test
results.
NOTE: Some concerns may be apparent only on smooth asphalt roads.
If a customer complains of a noise or vibration on a particular road and only on a particular road, the source of the concern
may be the road surface. If possible, try to test the vehicle on the same type of road.
Vehicle Preparation
Carry out a thorough visual inspection of the vehicle before carrying out the road test. Note anything which is unusual. Do not
repair or adjust any condition until the road test is carried out, unless the vehicle is inoperative or the condition could pose a
hazard to the technician.
After verifying the condition has been corrected, make sure all components removed have been installed.
Lift Test
After a road test, it is sometimes useful to do a similar test on a lift.
When carrying out the high-speed shake diagnosis or engine accessory vibration diagnosis on a lift, observe the following
precautions:
WARNING: If only one drive wheel is allowed to rotate, speed must be limited to 55 km/h (35 miles/h) indicated on the
speedometer since actual wheel speed will be twice that indicated on the speedometer. Speed exceeding 55 km/h (35 miles/h)
or allowing the drive wheel to hang unsupported could result in tire disintegration, differential failure, constant velocity joint

and drive half shaft failure, which could cause serious personal injury and extensive vehicle damage. Failure to follow these
instructions may result in personal injury.
CAUTION: The suspension should not be allowed to hang free. When the CV joint is run at a very high angle, extra
vibration as well as damage to the seals and joints can occur.
The rear suspension lower arm should be supported as far outboard as possible. To bring the vehicle to its correct ride height,
the full weight of the vehicle should be supported in the rear by floor jacks. REFER to: (100-02 Jacking and Lifting)
Jacking (Description and Operation), Lifting (Description and Operation).
1. Raise and support the vehicle. REFER to: (100-02 Jacking and Lifting)
Jacking (Description and Operation), Lifting (Description and Operation).
2. Explore the speed range of interest using the Road Test Quick Checks as previously described.
3. Carry out a coast down in neutral. If the vehicle is free of vibration when operating at a steady indicated speed and
behaves very differently in drive and coast, a transmission concern is likely.
Note, however, that a test on the lift may produce different vibrations and noises than a road test because of the effect of the
lift. It is not unusual to find vibrations on the lift that were not found in the road test. If the condition found on the road can
be duplicated on the lift, carrying out experiments on the lift may save a great deal of time.
Exhaust Neutralization Procedure
1. Raise vehicle on lift and slacken all exhaust fixings.
2. With all fixings loose, neutralize the exhaust system.
3. Tighten all fixings to correct torque, starting at the rear-most point working towards the front of the vehicle.
Symptom Chart
Symptom Possible Cause Action High-speed shake
Wheel end vibration
Engine/transmission
Driveline GO to Pinpoint Test A. Tip-in moan
Air cleaner
Power steering
Powertrain
Engine mounts
Exhaust system GO to Pinpoint Test B. Idle boom/shake/vibration, or shudder
Cable(s)/hoses(s)
Intake air distribution and filtering system
Engine mounts
Exhaust system
Belt/pulleys GO to Pinpoint Test C. Wheel end vibration analysis
Suspension/rear drive halfshaft and CV joints
Tires/wheels
Wheel bearings
CV joint boots GO to Pinpoint Test D. Non-axle noise
Trim/mouldings
A/C system
Accessories GO to Pinpoint Test E. Pinpoint Tests
NOTE: These Pinpoint Tests are designed to take the technician through a step-by-step diagnosis procedure to determine
the cause of a condition. It may not always be necessary to follow the chart to its conclusion. Carry out only the Pinpoint Test
steps necessary to correct the condition. Then check operation of the system to make sure the condition is corrected.
After verifying that the condition has been corrected, make sure all components removed have been installed.
PINPOINT TEST A : HIGH-SPEED SHAKE TEST DETAILS/RESULTS/ACTIONS www.JagDocs.com

PINPOINT TEST B : TIP-IN MOAN TEST
CONDITIONS DETAILS/RESULTS/ACTIONS B1: CHECK THE AIR CLEANER 1 Check the air cleaner.
Check the air cleaner, inlet tube, outlet tube, resonators and all other components associated with
the air induction system for correct installation and tightness of all connections. Are the components OK? Yes
GO to B2. No
Correct the condition. Repeat the Road Test as outlined. B2: CHECK THE EXHAUST SYSTEM 1 Carry out the exhaust system neutralizing procedure in this section. Is the exhaust system OK? Yes
GO to B3. No
Repair as necessary. Restore vehicle. Repeat the Road Test as outlined. B3: CHECK THE POWER STEERING 1 Remove the auxiliary drive belt and test for tip-in moan. Is the tip-in moan OK? Yes
Repair the power steering as necessary. For additional information, refer to Section 211-00.
No
Check and install new engine/transmission mounts as necessary. Repeat Road Test as outlined.
PINPOINT TEST C : IDLE BOOM/SHAKE/VIBRATION/SHUDDER TEST
CONDITIONS DETAILS/RESULTS/ACTIONS C1: CHECK CABLE/HOSES 1 Check the engine compartment for any component that may be grounding between the engine and body or chassis. Example: air conditioning (A/C) hoses. Are the components OK? Yes
GO to C2. No
Correct the condition. Repeat the Road Test as outlined. C2: CHECK THE COOLING RADIATOR 1 Check the engine cooling radiator mountings and bushings for security and condition. Check the radiator installation for any component that may have a touch condition. Are the installation and bushings OK? Yes
GO to C3. No
Correct the condition. Repeat the Road Test as outlined. C3: CHECK THE EXHAUST SYSTEM 1 Carry out the exhaust system neutralizing procedure in this section. Is the exhaust system OK? Yes
Check and install new engine/transmission mounts as necessary. Repeat Road Test as outlined.
No
Repair as necessary. Repeat Road Test.
PINPOINT TEST D : WHEEL END VIBRATION ANALYSIS TEST CONDITIONS DETAILS/RESULTS/ACTIONS D1: INSPECT THE TIRES 1 Inspect the tires.
Raise and support the vehicle. REFER to: (100-02 Jacking and Lifting)
Jacking (Description and Operation), Lifting (Description and Operation).
Inspect the tires for:
Correct tire size
Tire/wheel compatibility
Wear or damage

Tire beads correctly seated Are the tires OK? Yes
GO to D2. No
Inspect the wheels. For additional information, refer to Section 204-00. D2: INSPECT WHEEL BEARINGS 1 Inspect the wheel bearings. For additional information, refer to Section 204-00. Are the wheel bearings OK? Yes
GO to D3. No
Repair as necessary. Repeat the Road Test as outlined. D3: INSPECT THE CONSTANT VELOCITY (CV) JOINT BOOTS 1 Inspect the CV joint boots. Spin the rear tire by hand
Inspect for evidence of cracks, tears, splits or splattered grease Are the CV joint boots OK? Yes
GO to D4. No
Repair as necessary. Repeat the Road Test as outlined. D4: INSPECT WHEEL AND TIRE RUNOUT 1 Inspect the wheel and tire runout. Carry out the Wheel and Tire Check procedure.
REFER to: Lifting (100-02 Jacking and Lifting, Description and Operation). Is the wheel and tire runout OK? Yes
Balance the wheels and tires. Refer to the wheel balance equipment manufacturers instructions.
No
Repair as necessary.
REFER to: Lifting (100-02 Jacking and Lifting, Description and Operation). Repeat the Road Test as outlined.
PINPOINT TEST E : NON-AXLE NOISE TEST
CONDITIONS DETAILS/RESULTS/ACTIONS E1: INSPECT VEHICLE TRIM 1 Check the grille and trim mouldings to see if they are the source of the noise. Are the vehicle trim components causing the noise? Yes
Install new trim or repair as necessary. For additional information, refer to Section 501-08.
No
GO to E2. E2: CHECK THE A/C SYSTEM FOR NOISE 1 Check the A/C system components for noise by turning the A/C system on and off. Is the A/C system causing the noise? Yes
Diagnose the A/C system.
REFER to: Lifting (100-02 Jacking and Lifting, Description and Operation). No
GO to E3. E3: CHECK NON-FACTORY ACCESSORIES 1 Inspect any accessories for being the source of the noise. Example: grounding body-to-frame, antennas, visors, bug deflectors and fog lights? Are the accessories the cause of the noise? Yes
Adjust, repair or install new accessories or fasteners as required.
No
Verify the customer concern.

Front Suspension (204-01 Front Suspension, Description and Operation), Front Suspension (204-01 Front Suspension, Description and Operation), Rear Suspension (204-02 Rear Suspension, Description and Operation), Rear Suspension (204-02 Rear Suspension, Description and Operation), Rear Suspension (204-02 Rear Suspension, Description and Operation).
Inspection and Verification
1. Verify the customer concern by carrying out a road test on a smooth road. If any vibrations are apparent, refer to
section 100-04 Noise, Vibration and Harshness.
2. Visually inspect for obvious signs of damage and system integrity.
3. If an obvious cause for an observed or reported condition is found, correct the cause (if possible) before proceeding to
the next step.
4. If the fault is not visually evident, verify the symptom and refer to the following Symptom Chart.
Symptom Chart
Symptom Possible Sources Action Crabbing * Incorrect rear thrust angle. * Check the rear toe adjustment.
REFER to: Rear Toe Adjustment (204-00 Suspension System - General Information, General Procedures). * Front or rear suspension components.
* Inspect the front and rear suspension systems. Repair or
install new suspension components as necessary. * Drive axle damaged. * Install a new rear drive axle/differential.
REFER to: Axle Assembly - V6 3.0L Petrol (205-02 Rear Drive Axle/Differential, Removal and Installation). Drift/Pull * Unequal tire pressure.
* Check and adjust the tire pressures. Inspect the tire for
excessive wear.
REFER to: Specifications (204-04 Wheels and Tires, Specifications). * Incorrect wheel alignment.
* Check and adjust the wheel alignment. REFER to:
(204-00 Suspension System - General Information)
Front Toe Adjustment (General Procedures), Rear Toe Adjustment (General Procedures), Camber and Caster Adjustment (General Procedures). * Tires.
* Check and adjust the tire pressures. Inspect the tire for
excessive wear.
REFER to: Specifications (204-04 Wheels and Tires, Specifications). * Unevenly loaded or overloaded vehicle. * Notify the customer of incorrect vehicle loading. * Damaged steering components. * Check the steering system. * Brake drag. * Check the brakes.
REFER to: Brake System (206-00 Brake System - General Information, Diagnosis and Testing). Mechanical
Damaged tires
Wheel bearing(s)
Loose or damaged front or rear suspension components
Loose, damaged or missing suspension fastener(s)
Incorrect spring usage
Damaged or sagging spring(s)
Damaged or leaking shock absorber(s)
Damaged or leaking strut(s)
Worn or damaged suspension bushing(s)
Loose, worn or damaged steering system components
Damaged axle components Visual Inspection Chart

Published: 06-Jun-2013
Front Suspension - Front Stabilizer Bar V8 5.0L Petrol/V8 S/C 5.0L Petrol
Removal and Installation
Removal
NOTE: Removal steps in this procedure may contain installation details.
1. Refer to: Battery Disconnect and Connect (414-01 Battery, Mounting and Cables, General Procedures).
2. WARNING: Do not work on or under a vehicle supported only by a jack.
Always support the vehicle on safety stands.
Raise and support the vehicle.
3. Refer to: Air Conditioning (A/C) System Recovery, Evacuation and Charging (412-00 Climate Control System - General Information, General Procedures).
4. Refer to: Radiator Splash Shield (501-02 Front End Body Panels, Removal and Installation).
5. Refer to: Air Deflector (501-02 Front End Body Panels, Removal and Installation).
6. Refer to: Front Wheel Bearing and Wheel Hub - TDV6 3.0L Diesel /V8 5.0L Petrol/V8 S/C 5.0L Petrol (204-01 Front Suspension, Removal and Installation).
7. Refer to: Engine Cover - V8 5.0L Petrol/V8 S/C 5.0L Petrol (501-05 Interior Trim and Ornamentation, Removal and Installation).
8.
Secure the radiator assembly. 303-021
Engine support bracket Special Tool(s) www.JagDocs.com

TEST CONDITIONS DETAILS/RESULTS/ACTIONS A1: C1D1911 VERIFY EXTERNAL RECEIVER DATA LINE CIRCUIT SHORT TO GROUND 1 Ignition off. 2 Disconnect the Tire Pressure Monitoring System Receiver electrical connector, C3MC45. 3 Measure the resistance between C3MC45, harness side Battery Pin 1 Negative terminal Is the resistance less than 5 Ohms?
Yes
GO to A2.GO to A2. No
GO to A3.GO to A3. A2: C1D1911 CHECK THE EXTERNAL RECEIVER DATA LINE CIRCUIT FOR SHORT CIRCUIT TO GROUND 1 Disconnect the Tire Pressure Monitoring System Control Module electrical connector, C3MC39B. 2 Measure the resistance between C3MC45, harness side Battery Pin 1 Negative terminal Is the resistance less than 5 Ohms?
Yes
REPAIR the short circuit in wiring harness.
No
GO to A4.GO to A4. A3: C1D1911 CHECK THE TIRE PRESSURE MONITORING SYSTEM EXTERNAL RECEIVER FOR SHORT CIRCUIT TO
GROUND 1 Reconnect the Tire Pressure Monitoring System Receiver electrical connector, C3MC45. 2 Using manufacturer approved diagnostic system run On Demand Self Test (0x0202). Is the DTC C1D1911 set?
Yes
Replace Tire Pressure Monitoring Receiver.
No
Investigate possible cause of intermittent failure. A4: C1D1911 CHECK THE TIRE PRESSURE MONITORING SYSTEM CONTROL MODULE FOR SHORT CIRCUIT TO
GROUND 1 Reconnect the Tire Pressure Monitoring System Control Module electrical connector, C3MC39B. 2 Reconnect the Tire Pressure Monitoring System Receiver electrical connector, C3MC45.

B10: CHECK THE INITIATOR CIRCUIT FOR HIGH RESISTANCE 1 Measure the resistance between: C3MC39A, harness side C1MC40, harness side Pin 13 Pin 1 Is the resistance greater than 5 ohms?
Yes
REPAIR the high resistance circuit. This circuit contains
intermediate connector, C13-B. For additional information, refer to
the wiring diagram. Clear the DTC and run an On Demand Self Test
(ODST) using the manufacturer approved diagnostic system to
confirm rectification.
No
INSTALL a new left hand front low-frequency initiator. REFER to:
Tire Pressure Monitoring System (TPMS) Front Antenna (204-04 Wheels and Tires, Removal and Installation).
PINPOINT TEST C : RIGHT FRONT LOW FREQUENCY INITIATOR CIRCUIT TEST CONDITIONS DETAILS/RESULTS/ACTIONS C1: CHECK THE INITIATOR CIRCUIT FOR SHORT CIRCUIT TO GROUND 1 Ignition off. 2 Disconnect the right hand front low-frequency initiator electrical connector, C1MC41.
3 Measure the resistance between: C1MC41, harness side Battery Pin 2 Negative terminal Is the resistance less than 10,000 ohms?
Yes
GO to C5. No
GO to C2. C2: CHECK THE INITIATOR CIRCUIT FOR SHORT CIRCUIT TO POWER 1 Measure the resistance between: C1MC41, harness side Battery Pin 2 Positive terminal Is the resistance less than 10,000 ohms?
Yes
GO to C6. No
GO to C3. C3: CHECK THE INITIATOR CIRCUIT FOR SHORT CIRCUIT TO GROUND 1 Measure the resistance between: C1MC41, harness side Battery Pin 1 Negative terminal