DTC Description Possible Causes Action B1A10-1A
Speaker #10 - Circuit
resistance below
threshold
Left subwoofer
speaker circuit -
Resistance below
threshold
Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system B1A10-49
Speaker #10 -
Internal electronic
failure
Internal electronic
failure
Suspect the audio amplifier module, check and install a
new module as required, refer to the new
module/component installation note at the top of the
DTC Index B1A11-11
Speaker #11 - Circuit
short to ground
Right subwoofer
speaker circuit - Short
to ground
Refer to electrical circuit diagrams and check right
subwoofer speaker circuit for short to ground B1A11-12
Speaker #11 - Circuit
short to battery
Right subwoofer
speaker circuit - Short
to power
Refer to electrical circuit diagrams and check right
subwoofer speaker circuit for short to power B1A11-13
Speaker #11 - Circuit
open
Right subwoofer
speaker circuit - Open
circuit
Refer to electrical circuit diagrams and check right
subwoofer speaker circuit for open circuit B1A11-1A
Speaker #11 - Circuit
resistance below
threshold
Right subwoofer
speaker circuit -
Resistance below
threshold
Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system B1A11-49
Speaker #11 -
Internal electronic
failure
Internal electronic
failure
Suspect the audio amplifier module, check and install a
new module as required, refer to the new
module/component installation note at the top of the
DTC Index U2003-98
Fibre Optic
Communication Bus -
Component or system
over temperature
Component or system
over temperature
Clear DTC and allow system to cool, monitor for
re-occurrence of DTC U3000-05
Control module -
System programming
failures
Software
incompatibility
The version of the
Local Configuration
file does not match
that expected
Re-configure the audio amplifier as an existing control
module, using the manufacturer approved diagnostic
system U3000-42
Control module -
General memory
failure
General memory
failure
Re-configure the audio amplifier as an existing control
module, using the manufacturer approved diagnostic
system. Clear DTC, cycle ignition and read DTCs. If DTC
returns, suspect audio amplifier module and install a
new module. Refer to the new module/component
installation note at the top of the DTC Index U3000-44
Control module - Data
memory failure
Data memory failure
Re-configure the audio amplifier as an existing control
module, using the manufacturer approved diagnostic
system. Clear DTC, cycle ignition and read DTCs. If DTC
returns, suspect audio amplifier module and install a
new module. Refer to the new module/component
installation note at the top of the DTC Index U3000-55
Control Module - Not
configured
Incorrect car
configuration data
received
Check/up-date Car Configuration File using manufacturer
approved diagnostic system U3000-87
Control Module -
Missing message
Missing message
Check CJB for DTCs and refer to DTC Index. Check
information and entertainment module for Car
Configuration File and MOST network DTCs and refer to
relevant DTC Index. Carry out MOST/CAN network tests
using the manufacturer approved diagnostic system
Published: 17-Apr-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Digital Audio Broadcast Module (DABM)
Description and Operation
Digital Audio Broadcast Module (DABM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
warranty policy and procedures manual, or determine if any prior approval programme is in operation, prior to the installation
of a new module/component
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system)
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places and with a
current calibration certificate. When testing resistance, always take the resistance of the digital multimeter leads into account
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion
If diagnostic trouble codes are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent
concern may be the cause. Always check for loose connections and corroded terminals
Where an 'on demand self-test' is referred to, this can be accessed via the 'diagnostic trouble code monitor' tab on the
manufacturers approved diagnostic system
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required
The table below lists all diagnostic trouble codes (DTCs) that could be logged on the digital audio broadcast module, for
additional diagnosis and testing information refer to the relevant diagnosis and testing section.
For additional information, refer to: Information and Entertainment System (415-00 Information and Entertainment System -
General Information, Diagnosis and Testing).
DTC Description Possible Causes Action B11A4-11
L-Band Antenna -
Circuit short to
ground
Digital audio broadcast
L-band antenna circuit -
short circuit to ground
Refer to electrical circuit diagrams and check digital audio
broadcast L-band antenna circuit for short circuit to ground B11A4-15
L-Band Antenna -
Circuit short to
battery or open
Digital audio broadcast
L-band antenna circuit -
short circuit to power,
open circuit, high
resistance
Refer to electrical circuit diagrams and check digital audio
broadcast L-band antenna circuit for short circuit to power,
open circuit, high resistance B11A5-11
Band 3 Antenna -
Circuit short to
ground
Digital audio broadcast
band 3 antenna circuit -
short circuit to ground
Refer to electrical circuit diagrams and check digital audio
broadcast band 3 antenna circuit for short circuit to ground B11A5-15
Band 3 Antenna -
Circuit short to
battery or open
Digital audio broadcast
band 3 antenna circuit -
short circuit to power,
open circuit, high
resistance
Refer to electrical circuit diagrams and check digital audio
broadcast band 3 antenna circuit for short circuit to power,
open circuit, high resistance
Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Integrated
Audio Module (IAM)
Description and Operation
Integrated Audio Module (IAM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Integrated Audio Module (IAM). For
additional diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop manual.
For additional information, refer to: Information and Entertainment System (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
DTC Description Possible Causes Action B1B69-15 12 Volt supply circuit
- Circuit short to
battery or open
Antenna power supply
circuit - short to battery,
high resistance
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. B1B69-11 12 Volt supply circuit
- Circuit short to
ground
Antenna power supply
circuit - short to ground
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. to the electrical circuit diagrams and test
the antenna power supply circuit for short to ground B1D19-16
Compact Disc Unit -
Circuit voltage below
threshold
Circuit voltage below
threshold
Suspect the integrated audio module, check and
install a new module as required, refer to the new
module/component installation note at the top of
the DTC Index B1D19-77
Compact Disc Unit -
Commanded position
not reachable
Commanded position not
reachable
Suspect the integrated audio module, check and
install a new module as required, refer to the new
module/component installation note at the top of
the DTC Index www.JagDocs.com
DTC Description Possible Causes Action B1D19-93
Compact Disc Unit -
No operation
No operation
Suspect the integrated audio module, check and
install a new module as required, refer to the new
module/component installation note at the top of
the DTC Index B1A01-11
Speaker #1 - Circuit
short to ground
Front driver speaker circuits
- short to ground
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test front driver speaker circuits for short to ground B1A01-12
Speaker #1 - Circuit
short to battery
Front driver speaker circuits
- short to power
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test front driver speaker circuits for short to power B1A01-1A
Speaker #1 - Circuit
resistance below
threshold
Front driver speaker circuits
- resistance below
threshold
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system B1A01-1B
Speaker #1 - Circuit
resistance above
threshold
Front driver speaker circuits
- resistance above
threshold
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system B1A01-1C
Speaker #1 - Circuit
voltage out of range
Front driver speaker circuits
- voltage out of range.
Power IC failure internal to
the integrated audio
Suspect the integrated audio module. Check and
install a new module as required, refer to the new
module/component installation note at the top of
the DTC Index B1A02-11
Speaker #2 - Circuit
short to ground
Front passenger speaker
circuits - short to ground
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test front passenger speaker circuits for short to
ground B1A02-12
Speaker #2 - Circuit
short to battery
Front passenger speaker
circuits - short to power
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test front passenger speaker circuits for short to
power B1A02-1A
Speaker #2 - Circuit
resistance below
threshold
Front passenger speaker
circuits - resistance below
threshold
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system B1A02-1B
Speaker #2 - Circuit
resistance above
threshold
Front passenger speaker
circuits - resistance above
threshold
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system B1A02-1C
Speaker #2 - Circuit
voltage out of range
Front passenger speaker
circuits - voltage out of
range. Power IC failure
internal to the integrated
audio
Suspect the integrated audio module. Check and
install a new module as required, refer to the new
module/component installation note at the top of
the DTC Index B1A03-11
Speaker #3 - Circuit
short to ground
Rear left speaker circuits -
short to ground
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test rear left speaker circuits for short to ground B1A03-12
Speaker #3 - Circuit
short to battery
Rear left speaker circuits -
short to power
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test rear left speaker circuits for short to power
DTC Description Possible Causes Action B1A03-1A
Speaker #3 - Circuit
resistance below
threshold
Rear left speaker circuits -
resistance below threshold
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system B1A03-1B
Speaker #3 - Circuit
resistance above
threshold
Rear left speaker circuits -
resistance above threshold
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system B1A03-1C
Speaker #3 - Circuit
voltage out of range
Rear left speaker circuits -
voltage out of range. Power
IC failure internal to the
integrated audio
Suspect the integrated audio module. Check and
install a new module as required, refer to the new
module/component installation note at the top of
the DTC Index B1A04-11
Speaker #4 - Circuit
short to ground
Rear right speaker circuits -
short to ground
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test rear right speaker circuits for short to ground B1A04-12
Speaker #4 - Circuit
short to battery
Rear right speaker circuits -
short to power
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test rear right speaker circuits for short to power B1A04-1A
Speaker #4 - Circuit
resistance below
threshold
Rear right speaker circuits -
resistance below threshold
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system B1A04-13
Speaker #4 - Circuit
open
Rear right speaker circuits -
resistance above threshold
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system B1A04-1C
Speaker #4 - Circuit
voltage out of range
Rear right speaker circuits -
voltage out of range. Power
IC failure internal to the
integrated audio
Suspect the integrated audio module. Check and
install a new module as required, refer to the new
module/component installation note at the top of
the DTC Index B1A56-13
Antenna - Circuit
open
Antenna circuit - open
circuit
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
check antenna circuit for open circuit B1D78-11
Auxiliary Input -
Circuit short to
ground
Auxiliary input circuit -
short to ground
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test Auxiliary input circuits for short to ground B1D78-12
Auxiliary Input -
Circuit short to
battery
Auxiliary input circuit -
short to power
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test Auxiliary input circuits for short to power B1D78-13
Auxiliary Input -
Circuit open
Auxiliary input circuit - high
resistance
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test Auxiliary input circuits for high resistance B1D79-11
Microphone Input -
Circuit short to
ground
Microphone input circuit -
short to ground
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test microphone input circuits for short to ground B1D79-12
Microphone Input -
Circuit short to
battery
Microphone input circuit -
short to power
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test microphone input circuits for short to power
DTC Description Possible Causes Action B1D79-13
Microphone Input -
Circuit open
Microphone input circuit -
high resistance
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system. Refer to the electrical circuit diagrams and
test microphone input circuits for high resistance B1134-11
Phone Input - Circuit
short to ground
Phone input circuit - short
to ground
Refer to the electrical circuit diagrams and test
phone input circuits for short to ground B1134-12
Phone Input - Circuit
short to battery
Phone input circuit - short
to power
Refer to the electrical circuit diagrams and test
phone input circuits for short to power B1134-13
Phone Input - Circuit
open
Phone input circuit - high
resistance
Refer to the electrical circuit diagrams and test
phone input circuits for high resistance U2100-00
Initial Configuration
Not Complete - No
sub type information
Car configuration data not
received
Check RJB for related DTCs and refer to the relevant
DTC Index U2101-00
Control Module
Configuration
Incompatible - No sub
type information
Incorrect car configuration
data received
Check RJB for related DTCs and refer to the relevant
DTC Index. Check/amend Car Configuration File
using the manufacturer approved diagnostic system U3000-49
Control Module -
Internal electronic
failure
Internal electronic failure
Suspect the integrated audio module, install a new
module as required, refer to the new module
installation note at the top of the DTC Index U3000-55
Control Module - Not
configured
Incorrect car configuration
data received
Re-configure the RJB using the manufacturer
approved diagnostic system. Clear DTC and re-test.
If the DTC remains suspect the integrated audio
module, refer to the new module installation note
at the top of the DTC Index U3000-87
Control Module -
Missing message
Missing message
Re-configure the RJB using the manufacturer
approved diagnostic system. Check integrated audio
module for DTCs and refer to the DTC Index. Check
CAN network integrity using the manufacturer
approved diagnostic system U3000-98
Control Module -
Component or system
over temperature
Component or system over
temperature
Check for additional DTCs and refer to DTC Index.
Clear DTC and re-test/monitor condition U3003-62
Battery Voltage -
Signal compare failure
Mis-match in battery
voltage, of 2 volts or more,
between integrated audio
module and RJB
Carry out any pinpoint tests associated with this
DTC using the manufacturer approved diagnostic
system
DTC Description Possible Causes Action B1016-23
Status Switch - Signal
stuck low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B1017-23
Left Temperature Decrease
Switch - Signal stuck low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B1018-23
Right Temperature
Decrease Switch - Signal
stuck low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B1019-23
Left Temperature Increase
Switch - Signal stuck low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B101A-23
Right Temperature
Increase Switch - Signal
stuck low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B101B-23
Defrost Switch - Signal
stuck low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B101C-23
Seek Up Switch - Signal
stuck low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B101D-23
Seek Down Switch - Signal
stuck low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B101E-23
Air Conditioning Mode
Switch - Signal stuck low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B101F-23
Eject Switch - Signal stuck
low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B1020-23
Load Switch - Signal stuck
low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B1021-23
Source Switch - Signal
stuck low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required B1022-23
Audio On/Off Switch -
Signal stuck low
Button stuck
down/jammed
Integrated control
panel failure
Check for stuck down/jammed button. Check and
install a new integrated control panel as required www.JagDocs.com
Published: 17-Apr-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Satellite
Digital Audio Radio System Module (SARM)
Description and Operation
Satellite Radio Module (SARM)
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
warranty policy and procedures manual, or determine if any prior approval programme is in operation, prior to the installation
of a new module/component
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system)
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places and with a
current calibration certificate. When testing resistance, always take the resistance of the digital multimeter leads into account
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion
If diagnostic trouble codes are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent
concern may be the cause. Always check for loose connections and corroded terminals
Where an 'on demand self-test' is referred to, this can be accessed via the 'diagnostic trouble code monitor' tab on the
manufacturers approved diagnostic system
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as needed
The table below lists all diagnostic trouble codes (DTCs) that could be logged on the satellite radio module, for additional
diagnosis and testing information refer to the relevant diagnosis and testing section.
For additional information, refer to: Information and Entertainment System (415-00 Information and Entertainment System -
General Information, Diagnosis and Testing).
DTC Description Possible Causes Action B1A89-01
Satellite Antenna -
General electrical
failure
Wiring harness fault -
Coaxial cable between
satellite radio module and
the satellite antenna
Internal electronic failure
- Satellite digital audio
radio antenna
Internal electronic failure
- Satellite radio module
Refer to the electrical circuit diagrams and check
satellite digital audio radio antenna coaxial cable for
short circuit to ground, short circuit to power, open
circuit, high resistance. Repair wiring harness as
required, clear DTC and retest
If fault persists, check and install a new satellite digital
audio radio antenna
If fault persists, check and install a new satellite radio
module
Refer to the warranty policy and procedures manual, or
determine if any prior approval programme is in
operation, prior to the installation of a new
module/component B1A89-11
Satellite Antenna -
Circuit short to
ground
Satellite antenna circuit -
short to ground
Refer to the electrical circuit diagrams and check
satellite antenna circuit for short circuit to ground.
Repair wiring harness as required. Clear DTC and retest www.JagDocs.com