2007 CHEVROLET COLORADO Owners Manual

If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move
your vehicle only if its position puts you
in danger or you are instructed to move it
by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 466for
more information.
If your vehicle cannot be driven, know
where the towing service will be taking it.
Get a card from the tow truck operator or
write down the driver’s name, the service’s
name, and the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description
of the damage to the other vehicle.
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If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
dealer/retailer or a private collision repair
facility to x the damage, make sure you are
comfortable with them. Remember, you
will have to feel comfortable with their work
for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there,
or have it towed there. Specify to the facility
that any required replacement collision parts be
original equipment parts, either new Genuine
GM parts or recycled original GM parts.
Remember, recycled parts will not be covered
by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle
is leased you may be obligated to have the vehicle
repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
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If another party’s insurance company is paying
for the repairs, you are not obligated to accept
a repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the
repair and parts choices as long as cost stays
within reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov;
or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to
the Canadian Government
If you live in Canada, and you believe that
your vehicle has a safety defect, you should
immediately notify Transport Canada, in addition
to notifying General Motors of Canada Limited.
You may call them at 1-800-333-0510
or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
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Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly
hope you will notify General Motors. Please
call the Chevrolet Customer Assistance Center
at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French).
Or, write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit
repair service procedures, adjustments, and
specications for GM transmissions, transaxles,
and transfer cases.
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Service Bulletins
Service Bulletins give technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.
In Canada, the service bulletin reference number
can be obtained by contacting your General Motors
dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483). This reference number is
needed to order the service bulletin from Helm, Inc.
RETAIL SELL PRICE: $6.00 US +
Processing Fee
Owner Information
Owner publications are written specically for
owners and intended to provide basic operational
information about the vehicle. The owner manual
includes the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00 US +
Processing Fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 US +
Processing Fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are
available for current and past model GM vehicles.
To request an order form, specify year and
model name of the vehicle.
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ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices
are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds.
Vehicle Data Recording
and Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the
vehicle’s performance and how it is driven.
For example, your vehicle uses computer modules
to monitor and control engine and transmission
performance, to monitor the conditions for
airbag deployment and deploy airbags in a crash
and, if so equipped, to provide anti-lock braking
to help the driver control the vehicle. These
modules may store data to help your dealer/retailer
technician service your vehicle. Some modules
may also store data about how you operate
the vehicle, such as rate of fuel consumption
or average speed. These modules may also retain
the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
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Event Data Recorders
Some information about your vehicle’s performance
and how it is driven may be recorded on various
modules if a crash occurs. Some people refer to
these modules asevent data recorders (EDRs).
These modules may record several seconds of
pre-crash and crash data, such as data related to
engine speed, brake application, throttle
position, vehicle speed, yaw rate, steering
wheel angle, lateral acceleration, safety belt
usage, airbag readiness, airbag performance
andthe severity of the collision.Unlike the
ight data recorders on airplanes, these modules
do not record sounds or conversations.To retrieve this data, special equipment and
access to the vehicle or the module that stores
the data are required. Certain data may also
be sent to or retrieved by OnStar®(see below).
GM will not access this information or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased, with the
consent of the lessee; in response to an official
request of police or similar government office;
as part of GM’s defense of litigation through
the discovery process; or, as required by law.
Data that GM collects or receives may also
be used for GM research needs or may be
made available to others for research purposes,
where a need is shown and the data is not tied
to a specic vehicle or vehicle owner.
Others may be able to retrieve this data if they
have access to the vehicle and have the special
equipment necessary to download the data.
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OnStar
If your vehicle has OnStar®and you subscribe
to the OnStar®services, please refer to the
OnStar®Terms and Conditions for information
on data collection and use. See alsoOnStar®
System on page 149for more information.
Navigation System
If your vehicle has anavigation system,
use of the system may result in the storage of
destinations, addresses, telephone numbers,
and other trip information.Please refer to
the navigation system operating manual for
information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFIDtechnology is used in some vehicles for
functions such as tire pressure monitoring
and ignition system security, as well as in
connection with conveniences such as key fobs
for remote door locking/unlocking and starting, and
in-vehicle transmitters for garage door openers.
RFID technology in GM vehicles does not
use or record personal information or link with any
other GM system containing personal information.
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