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Other Services
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When you push the “SERVICES” button, you will hear
“Connecting to Lexus Link”. Your location and system ID
are automatically transmitted to the advisors that provide
services. The services provided will depend on the level
of service package selected.
For details about various services that are available, contact
your Lexus dealer, or push the “SERVICES” button and speak
to the Lexus Link Advisor, or you may dial toll free 1 −800− 25
Lexus (Toll −Free) (1− 800−255−3987) and select the option for
Lexus Link.
To cancel a services call, push the phone button. “Lexus Link
request ended” will be announced. If problems are detected in the Lexus Link System, the warning
light comes on or you will hear “A system error has been
detected. Please contact your Lexus dealer.” In either case,
take your vehicle to your Lexus dealer.
Lexus Link services may not be available in the following
cases.
The components or wire harnesses for the system are
damaged.
The Lexus Link Call Center is not operational.
The antenna does not work properly due to vehicle damage.
In a weak or non− cellular coverage area.
Your vehicle is in area where the GPS signal is weak or
cannot be received.
The Lexus Link subscription has expired.
NOTICE
Upon subscription expiration, all Lexus Link services
(i.e. automatic notification, emergency call functions,
service call functions, remote door locking/unlocking
function, remote horn and lights function) are
deactivated.
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Remote Door Locking/Unlocking by Lexus
Link System
The Lexus Link System will allow your vehicle to be locked
and unlocked remotely.
If you find that your vehicle has not been locked, call the Lexus
Link Call Center 1−800− 25−LEXUS (Toll −Free)
(1−800−255−3987) and select the option for Lexus Link, the
Lexus Link Advisor can assist in locking your vehicle.
In case you are locked out, call the Lexus Link Call Center
1−800−25 Lexus (Toll −Free) (1−800−255−3987) and select
the option for Lexus Link, a Lexus Link Advisor can assist in
unlocking your vehicle.
Remote Horn and Lights by Lexus Link
System
The Lexus Link System can flash your headlights and
sound your horn remotely.
Whether you are parked on a city street or in a stadium parking
lot, Lexus Link makes it easy to locate your vehicle quickly.
Call the Lexus Link Call Center 1 −800− 25−LEXUS (Toll −Free)
(1−800−255−3987) and select the option for Lexus Link. A
Lexus Link Advisor will flash your headlights and sound your
horn so you can find your vehicle.
NOTICE
You must provide the Lexus Link operator with your
Lexus Link PIN (Personal Identification Number ) before
they lock/unlock your vehicle or activate a remote horn
and lights. However, the Lexus Link System will not be
able to lock or unlock your vehicle or perform lights
flashing/remote horn if it has been parked for 48 hours
or more after the ignition is turned off. Upon
subscription expiration, all Lexus Link services (i.e.
automatic notification, emergency call functions,
service call functions, remote door locking/unlocking
function, remote horn and lights function) are
deactivated.
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Personal calling
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1PTT (Push To Talk) button 2Phone button
Personal calling provides you with a nationwide wireless
phone service that is completely integrated into your
vehicle.
To place a phone call,
1. Push the PTT or the phone button.
2. Say a few simple voice commands to dial.
3. Push the phone button to end a call.
To receive a phone call, push the phone button.
While the call is being received, you may hear ring tones and
see indicator light flashes. You have about 30 seconds to
answer an incoming call. If you do not depress the phone
button during this time, the incoming call will be terminated.
For details, ask your Lexus dealer or see the “Voice
Recognition” on page 367.
Advisor record
40x608
1 PTT (Push To Talk) button 2Volume button
3Phone button 4“SERVICES” button
During a service call, you can record a conversation with the
Lexus Link Call Center Advisor. This function is very
convenient for drivers so they do not have to take notes while
driving.
To record: Push “SERVICES” button to record a conversation
with Lexus Link Call Center. At this time, you will hear beeps.
To stop recording, push the button again. Up to about 2
minutes of recording time is available.
When you push the “SERVICES” button, all previous
messages are deleted and the system begins recording your
new message.
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IN CASE OF AN EMERGENCY
366To playback: Push the PTT or phone button and “Lexus Link
ready”
will be announced. Then say “Advisor playback” to play
the recorded conversation. To stop the playback, push the
phone button. To restart the playback, say “Advisor playback”
and then “Resume” for resuming or “Play” for starting from the
beginning.
To change the volume: Push the volume button on either side
to adjust the volume. When you change the volume, one beep
sounds.
Lexus Link System indicator and warning
lights
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1 Lexus Link System indicator light (green)
2Lexus Link System warning light (red)
When the indicator light remains on, you have an active
subscription. You can obtain any of the Lexus Link services
available in your package.
When the indicator light starts flashing, a call to the Lexus
Link Call Center is being connected or in progress.
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367
When the warning light remains on, there is any problem
with the Lexus Link system. Take your vehicle to your Lexus
dealer as soon as possible.
When the indicator and warning lights go off,
your
subscription has expired.
Voice Recognition
You can start voice recognition by pressing the phone or
PTT button. Although either button works the same way,
use the PTT button during a call.
Pressing the phone button during a call will terminate the call.
Some English audible voice prompts can be changed to
Spanish. For details, see “Audible voice prompts” on page
381.
ADVISOR PLAYBACK
Your Lexus Link system is equipped with an advisor playback
recorder to store information given to you during a call with a
Lexus Link Advisor. You can play back the stored audio
information at a later time, when you are no longer connected
to Lexus Link.
To record a conversation only during a call with Lexus
Link Call Center:
1. Press the “SERVICES” button.
You will hear beeps and recording starts. Note that start of
recording may be delayed up to five seconds to clear existing
audio information. Recording starts immediately after the last
beep.
2. Press the “SERVICES” button again.
Recording ends.
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368To play back (only when the Lexus Link System is not in
a call):
1. Press the phone button.
You will hear “Lexus Link ready”.
2. Say “Advisor playback”.
The playback will start.
To stop the playback (partially through):
1. Press the phone* button.
The system will terminate the playback and return to audio
system control.
*: The PTT button cannot be used instead of the phone button.
To resume the playback:
1. Press the phone button.
You will hear “Lexus Link ready”.
2. Say “Advisor playback”.
You will hear “Play or resume?”.
3. Say “Play” or “Resume”.
If you say “Play”, the playback will start from the beginning. If
you say “Resume”, the playback will start from where it had
been previously stopped.
PERSONAL CALLING
As a Lexus Link subscriber
, the personal calling capability
is there for you just in case your hand held cell phone is
lost, forgotten, or has a low battery. Personal calling is
integrated into your vehicle and can be activated during
your Lexus Link account activation or by pressing the
blue “SERVICES” button at any time and telling the
advisor that you would like to activate personal calling.
You can prepurchase a package of minutes that works best for
you. They are easily billed to a credit card that you can keep
on file so no separate phone bill is needed. Plus, you will not
have to pay an activation fee, and there are no additional long
distance or roaming charges.
Personal calling universal commands:
“Help”
The system will provide a list of available commands.
“Clear”
When you are entering digits, this command will erase the last
digit entered.
“Cancel”
This command takes you from the current function to the
“Lexus Link ready” prompt. If the last response from the
system was “Lexus Link ready ”, this command will exit
personal calling.
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PLACING A CALL:
There are 5 ways to place a call.
1. To dial a specific telephone number, say “Dial”.
2. To dial a specific telephone number, say “Digit dial”.
This option
is specifically used in noisy situation when the dial
command is not performing well.
3. To use a stored nametag (speed dial), say “Call”.
4. To dial the last number called, say “Redial”.
5. To dial a number a Lexus Link Advisor downloaded to
your vehicle, say “Number recall”.
To dial a number using “Dial”:
1. Press the phone button.
You will hear “Lexus Link ready”.
2. Say “Dial”.
You will hear “Phone number to dial, please”.
3. Say the entire phone number you wish to dial with no
pauses.
Lexus Link will repeat the number, then you will hear “Yes or
No”.
4. Say “Yes” (or “No” to try again).
You will hear “Dialing” and your call (or “No” to try again) \
will be
connected.
INFORMATION
If you get a “Pardon” response as soon as you begin
saying the number, this means you spoke too quickly
after the “Phone number to dial, please” response.
Just repeat the entire number again.
If you gave the entire number to dial and you received
a “Pardon” response, that means the system did not
hear all the digits of the phone number. Say the
number again and be sure you do not pause between
digits.
After 3 unsuccessful tries (pardons), you will be
prompted to the digit dial format. This lets you dial
each digit individually and should be more
successful for you.
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370To dial a number using digit dial:
1. Press the phone button.
You will hear “Lexus Link ready”.
2. Say “Digit dial”.
You will hear “First digit to dial, please”.
3. Say the number to be dialed, one digit at a time.
Lexus Link will confirm each digit by repeating it back to you.
Wait for confirmation before going on.
4. When finished, say “Dial” again.
You will hear “Dialing” and your call will be connected.INFORMATION
If the number you spoke is repeated incorrectly, just
say “Clear” and the last number will be erased. Try
saying the number again.
If you get a “Pardon” response, no digit was recorded
by the system; just try again. See “VOICE
COMMANDS/SPEECH RECOGNITION” on page 377
for more tips.
If you have trouble getting numbers correctly into the
system, store up to 20 frequently called numbers
using the nametag feature directory, so the system
will remember them. After you have stored a number
with a nametag, then you simply say “Call” and the
nametag in order to call the number.
To differentiate pound and star from other numbers
and commands, you must use the commands
“Pound key” and “Star key”.