GI-28
SERVICE INFORMATION FOR ELECTRICAL INCIDENT
Revision: November 20092006 QX56
How to Perform Efficient Diagnosis for an Electrical IncidentEAS001FN
WORK FLOW
INCIDENT SIMULATION TESTS
Introduction
Sometimes the symptom is not present when the vehicle is brought in for service. If possible, re-create the
conditions present at the time of the incident. Doing so may help avoid a No Trouble Found Diagnosis. The fol-
lowing section illustrates ways to simulate the conditions/environment under which the owner experiences an
electrical incident.
The section is broken into the six following topics:
Vehicle vibration
Heat sensitive
SGI838
STEPDESCRIPTION
STEP 1 Get detailed information about the conditions and the environment when the incident occurred.
The following are key pieces of information required to make a good analysis:
WHAT
Vehicle Model, Engine, Transmission/Transaxle and the System (i.e. Radio).
WHEN Date, Time of Day, Weather Conditions, Frequency.
WHERE Road Conditions, Altitude and Traffic Situation.
HOW System Symptoms, Operating Conditions (Other Components Interaction).
Service History and if any After Market Accessories have been installed.
STEP 2 Operate the system, road test if necessary.
Verify the parameter of the incident.
If the problem cannot be duplicated, refer to
“Incident Simulation Tests ”.
STEP 3 Get the proper diagnosis materials together including:
Power Supply Routing
System Operation Descriptions
Applicable Service Manual Sections
Check for any Service Bulletins
Identify where to begin diagnosis based upon your knowledge of the system operation and the customer comments.
STEP 4 Inspect the system for mechanical binding, loose connectors or wiring damage.
Determine which circuits and components are involved and diagnose using the Power Supply Routing and Harness
Layouts.
STEP 5 Repair or replace the incident circuit or component.
STEP 6 Operate the system in all modes. Verify the system works properly under all conditions. Make sure you have not inad-
vertently created a new incident during your diagnosis or repair steps.
GI-32
SERVICE INFORMATION FOR ELECTRICAL INCIDENT
Revision: November 20092006 QX56
VOLTAGE CHECK METHOD
To help in understanding the diagnosis of open circuits please refer to the previous schematic.
In any powered circuit, an open can be found by methodically checking the system for the presence of voltage.
This is done by switching the DMM to the voltage function.
Connect one probe of the DMM to a known good ground.
Begin probing at one end of the circuit and work your way to the other end.
With SW1 open, probe at SW1 to check for voltage.
voltage; open is further down the circuit than SW1.
no voltage; open is between fuse block and SW1 (point A).
Close SW1 and probe at relay.
voltage; open is further down the circuit than the relay.
no voltage; open is between SW1 and relay (point B).
Close the relay and probe at the solenoid.
voltage; open is further down the circuit than the solenoid.
no voltage; open is between relay and solenoid (point C).
Any powered circuit can be diagnosed using the approach in the previous example.
Testing for “Shorts” in the Circuit
To simplify the discussion of shorts in the system, please refer to the following schematic.
RESISTANCE CHECK METHOD
Disconnect the battery negative cable and remove the blown fuse.
Disconnect all loads (SW1 open, relay disconnected and solenoid disconnected) powered through the
fuse.
Connect one probe of the DMM to the load side of the fuse terminal. Connect the other probe to a known
good ground.
With SW1 open, check for continuity.
continuity; short is between fuse terminal and SW1 (point A).
no continuity; short is further down the circuit than SW1.
Close SW1 and disconnect the relay. Put probes at the load side of fuse terminal and a known good
ground. Then, check for continuity.
continuity; short is between SW1 and the relay (point B).
no continuity; short is further down the circuit than the relay.
Close SW1 and jump the relay contacts with jumper wire. Put probes at the load side of fuse terminal and
a known good ground. Then, check for continuity.
continuity; short is between relay and solenoid (point C).
no continuity; check solenoid, retrace steps.
VOLTAGE CHECK METHOD
Remove the blown fuse and disconnect all loads (i.e. SW1 open, relay disconnected and solenoid discon-
nected) powered through the fuse.
Turn the ignition key to the ON or START position. Verify battery voltage at the battery + side of the fuse
terminal (one lead on the battery + terminal side of the fuse block and one lead on a known good ground).
With SW1 open and the DMM leads across both fuse terminals, check for voltage.
voltage; short is between fuse block and SW1 (point A).
SGI847-A
GI-38
CONSULT-II CHECKING SYSTEM
Revision: November 20092006 QX56
CONSULT-II CHECKING SYSTEMPFP:00000
DescriptionEAS001FP
CONSULT-II is a hand-held type tester. When it is connected with a diagnostic connector equipped on the
vehicle side, it will communicate with the control unit equipped in the vehicle and then enable various
kinds of diagnostic tests.
Refer to “CONSULT-II Software Operation Manual ” for more information.
Function and System ApplicationEAS001TO
Diagnostic test
mode Function
ENGINE
A/T
ICC
ABS
AIR BAG
IPDM E/R BCM
AUTO DRIVE POS.
REARVIEW CAMERA
AIR LEVELIZER
ALL MODE AWD/4WD HVAC
NVIS (NATS)
*1
NVIS (NATS BCM OR S/ENT)
*1
Work support This mode enables a technician to adjust some
devices faster and more accurately by following the
indications on CONSULT-II. x - xx - - xxxxx - - -
Self-diagnostic Self-diagnostic can be performed quickly. ----x---------
Self-diagnos-
tic results Self-diagnostic results can be read and erased
quickly.
xxxx - xxx - xxxxx
Trouble diag-
nostic record Current self-diagnostic results and all trouble diagnos-
tic records previously stored can be read.
--- - x---------
Data monitor Input/Output data in the ECM can be read. xxxx - x - xxxxx - -
Data monitor
(spec) Data monitor specification can be read.
x-------------
CAN diagno-
sis support
monitor The communication condition of CAN communication
line can be read.
xxxx - xxx - - xx - -
Active test Diagnostic Test Mode in which CONSULT-II drives
some actuators apart from the ECMs and also shifts
some parameters in a specified range.
x-xx-x-x-x----
Function test This mode can show results of self-diagnosis of ECU
with either “
OK” or “NG ”. For engines, more practical
tests regarding sensors/switches and/or actuators are
available. xx-xx- --- -----
DTC & SRT
confirmation The results of SRT (System Readiness Test) and the
self-diagnosis status/result can be confirmed.
x-------------
DTC work sup-
port The operating condition to confirm Diagnosis Trouble
Codes can be selected.
xx------------
ECM/ECU part
number ECM/ECU part number can be read.
x x x x - - x x x x x x - -
ECU discrimi-
nated No. Classification number of a replacement ECU can be
read to prevent an incorrect ECU from being installed.
----x---------
Passenger air
bag Displays the STATUS (readiness) of the front passen-
ger airbag.
----x---------
Configuration Sets control module parameters to match vehicle
options. ------x-------
PIN read
*2This mode shows the BCM-specific 5-digit code. -------------x
Control unit
initialization
*2All registered ignition key IDs in NATS components
can be initialized and new IDs can be registered. ------------x-
TOW TRUCK TOWINGGI-43
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TOW TRUCK TOWINGPFP:00000
Tow Truck TowingEAS001FY
WARNING:
Never get under the vehicle while it is supported only by the jack. Always use safety stands to
support the frame when you have to get under the vehicle.
Place wheel chocks at both front and back of the wheels on the ground.
CAUTION:
All applicable State or Provincial (in Canada) laws and local laws regarding the towing operation
must be obeyed.
It is necessary to use proper towing equipment to avoid possible damage during towing opera-
tion. Towing is in accordance with Towing Procedure Manual at dealer.
Always attach safety chains before towing.
When towing, make sure that the transmission, steering system and powertrain are in good order.
If any unit is damaged, dollies must be used.
Never tow an automatic transmission model from the rear
(i.e., backward) with four wheels on the ground as this may
cause serious and expensive damage to the transmission.
2WD MODELS
INFINITI does not recommend towing automatic transmission
equipped vehicles with the drive wheels on the ground.
CAUTION:
When towing with the front wheels on the ground: Turn the
ignition key to the OFF position and move the transmission
selector lever to N (neutral) position, turn the ignition key to
OFF position and secure the steering wheel in a straight
ahead position with a rope or similar device. Never place
the ignition key in the LOCK position. This will result in
damage to the steering lock mechanism.
WAIA0030E
WAIA0031E
GW-1
GLASSES, WINDOW SYSTEM & MIRRORS
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CONTENTS
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PRECAUTIONS .....................................................
..... 3
Precautions for Supplemental Restraint System
(SRS) “AIR BAG” and “SEAT BELT PRE-TEN-
SIONER” ............................................................. ..... 3
Handling for Adhesive and Primer ...................... ..... 3
PREPARATION ...................................................... ..... 4
Special Service Tool ............................................ ..... 4
Commercial Service Tool .................................... ..... 4
SQUEAK AND RATTLE TROUBLE DIAGNOSES ..... 5
Work Flow ................................................................ 5 CUSTOMER INTERVIEW ................................ ..... 5
DUPLICATE THE NOISE AND TEST DRIVE .. ..... 6
CHECK RELATED SERVICE BULLETINS ...... ..... 6
LOCATE THE NOISE AND IDENTIFY THE
ROOT CAUSE ................................................. ..... 6
REPAIR THE CAUSE ...................................... ..... 6
CONFIRM THE REPAIR .................................. ..... 7
Generic Squeak and Rattle Troubleshooting ...... ..... 7
INSTRUMENT PANEL ..................................... ..... 7
CENTER CONSOLE ........................................ ..... 7
DOORS ............................................................ ..... 7
TRUNK ............................................................. ..... 8
SUNROOF/HEADLINER .................................. ..... 8
OVERHEAD CONSOLE (FRONT AND REAR) ..... 8
SEATS .............................................................. ..... 8
UNDERHOOD .................................................. ..... 8
Diagnostic Worksheet ......................................... ..... 9
WINDSHIELD GLASS ........................................... ....11
Removal and Installation ..................................... .... 11
REMOVAL ........................................................ .... 11
INSTALLATION ................................................ .... 11
REAR WINDOW GLASS AND MOLDING ............ ... 13
Removal and Installation ..................................... ... 13
REMOVAL ........................................................ ... 13
INSTALLATION ................................................ ... 14
POWER WINDOW SYSTEM ................................. ... 15
Component Parts and Harness Connector Location ... 15
System Description ............................................. ... 16
MANUAL OPERATION .................................... ... 16
AUTO OPERATION ......................................... ... 18POWER WINDOW SERIAL LINK ....................
... 18
POWER WINDOW LOCK ................................ ... 19
RETAINED POWER OPERATION ................... ... 19
ANTI-PINCH SYSTEM ..................................... ... 19
POWER WINDOW CONTROL BY THE FRONT
DOOR LOCK ASSEMBLY LH (KEY CYLINDER
SWITCH) .......................................................... ... 19
CAN Communication System Description ........... ... 19
Schematic ............................................................ ... 20
Wiring Diagram — WINDOW — ............................. 22
Terminal and Reference Value for Main Power Win-
dow and Door Lock/Unlock Switch ...................... ... 30
Terminal and Reference Value for Power Window
and Door Lock/Unlock Switch RH .......................... 30
Terminal and Reference Value for BCM .............. ... 32
Work Flow ............................................................... 33
CONSULT-II Function (BCM) .............................. ... 33
CONSULT-II INSPECTION PROCEDURE ....... ... 33
ACTIVE TEST ..................................................... 34
WORK SUPPORT ............................................ ... 34
DATA MONITOR .............................................. ... 34
Trouble Diagnoses Symptom Chart .................... ... 35
BCM Power Supply and Ground Circuit Check ... ... 37
Main Power Window and Door Lock/Unlock Switch
Power Supply and Ground Circuit Check ............ ... 38
Power Window and Door Lock/Unlock Switch RH
Power Supply and Ground Circuit Check ............ ... 39
Front Power Window Motor LH Circuit Check ..... ... 40
Front Power Window Motor RH Circuit Check ....... 41
Limit Switch Circuit Check Front LH .................... ... 41
Limit Switch Circuit Check Front RH ................... ... 43
Encoder Circuit Check Front LH .......................... ... 44
Encoder Circuit Check Front RH ......................... ... 46
Door Switch Check ................................................. 48
Front Door Lock Assembly LH (Key Cylinder Switch)
Check .................................................................. ... 49
Power Window Serial Link Check Front LH and RH ... 51
Rear Power Window Control Unit LH or RH Power
Supply and Ground Circuit Check ....................... ... 53
Rear Power Window Switch LH or RH Power Supply
GW-16
POWER WINDOW SYSTEM
Revision: November 20092006 QX56
System DescriptionEIS005XO
Power is supplied at all time
from 50A fusible link (letter f , located in the fuse and fusible link box)
to BCM terminal 70
through BCM terminal 69
to main power window and door lock/unlock switch terminal 19
to power window and door lock/unlock switch RH terminal 10.
With ignition switch in ON or START position, power is supplied
through 10A fuse (No. 59, located in the fuse and relay box)
to BCM terminal 38
through BCM terminal 68
to main power window and door lock/unlock switch terminal 10.
to rear power vent window relays (OPEN and CLOSE) terminal 1.
With ignition switch in ON or START position, ground is supplied
to BCM terminal 67
to main power window and door lock/unlock switch terminal 17
to power window and door lock/unlock switch RH terminal 11
through body grounds M57, M61 and M79.
MANUAL OPERATION
Front Door LH
WINDOW UP
When the front LH switch in the main power window and door lock/unlock switch is pressed in the up position,
power is supplied
through main power window and door lock/unlock switch terminal 8
to front power window motor LH terminal 2.
Ground is supplied
through main power window and door lock/unlock switch terminal 11
to front power window motor LH terminal 1.
Then, the motor raises the window until the switch is released.
WINDOW DOWN
When the front LH switch in the main power window and door lock/unlock switch is pressed in the down posi-
tion, power is supplied
through main power window and door lock/unlock switch terminal 11
to front power window motor LH terminal 1.
Ground is supplied
through main power window and door lock/unlock switch terminal 8
to front power window motor LH terminal 2.
Then, the motor lowers the window until the switch is released.
4. A. Steering column B. BCM M18, M19, M20
(View with instrument panel
removed) 5. A. Main power window and door
lock/unlock switch D7, D8
Power window and door lock/unlock
switch RH D105
B. Front door switch LH B8, RH
B108
C. Front power window motor LH
D9, RH D104
D. Front door lock actuator LH (key
cylinder switch) 6. A. Rear power window switch LH
D203, RH D303
B. Rear power window motor LH
D204, RH D304
7. A. Rear power vent window relay (CLOSE)
B. Rear power vent window relay
(OPEN) 8. Rear power vent window switch
R103 9. A. Rear power vent window motor
LH B52, RH B150
B. Condenser-3 B119
Condenser-4 B120
GW-18
POWER WINDOW SYSTEM
Revision: November 20092006 QX56
to rear power window control unit LH or RH terminal 15
through rear power window control unit LH or RH terminal 16
through rear power window switch LH or RH terminal 1 and 7
through rear power window switch LH or RH terminal 5
through rear power window control unit LH or RH terminal 11
to rear power window motor LH or RH terminal 2.
Then, the motor lowers the window until the switch is released.
MAIN POWER WINDOW AND DOOR LOCK/UNLOCK SWITCH OPERATION
Signal is sent
through main power window and door lock/unlock switch terminal 14
to rear power window control unit LH or RH terminal 1.
The operation of power window after receiving the signal is the same as operating the power window with rear
power window switch LH or RH.
VENT WINDOW CLOSE
When the rear power vent window switch is pressed in the close position, power is supplied
to rear power vent window relay (CLOSE) terminal 5
through rear power vent window relay (CLOSE) terminal 3
to rear power vent window motors terminal 2.
Ground is supplied
to rear power vent window relay (OPEN) terminal 4
through rear power vent window relay (OPEN) terminal 3
to rear power vent window motors terminal 1.
Then, the motors close the windows until the switch is released.
VENT WINDOW OPEN
When the main power window and door lock/unlock switch (rear LH) is pressed in the open position, power is
supplied
to rear power vent window relay (OPEN) terminal 5
through rear power vent window relay (OPEN) terminal 3
to rear power vent window motors terminal 1.
Ground is supplied
to rear power vent window relay (CLOSE) terminal 4
through rear power vent window relay (CLOSE) terminal 3
to rear power vent window motors terminal 2.
Then, the motors open the windows until the switch is released.
AUTO OPERATION
The power window AUTO feature enables the driver to open or close the window without holding the window
switch in the down or up position.
POWER WINDOW SERIAL LINK
Main power window and door lock/unlock switch, power window and door lock/unlock switch RH, rear power
window control units and BCM transmit and receive the signal by power window serial link.
The signal is transmitted from BCM to main power window and door lock/unlock switch and power window and
door lock/unlock switch RH
Keyless power window down signal.
Rear power window switch illumination.
The signal is transmitted from main power window and door lock/unlock switch to power window and door
lock/unlock switch RH
Front door window RH operation signal.
Power window control by front door lock assembly LH (key cylinder switch) signal.
Power window lock signal.
Retained power operation signal.
Rear power window operation.
POWER WINDOW SYSTEMGW-19
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POWER WINDOW LOCK
The power window lock is designed to lock operation of all windows except for front door window LH.
When in the lock position, the power window lock signal is transmitted to power window and door lock/unlock
switch RH by power window serial link. This prevents the power window motor from operating.
RETAINED POWER OPERATION
When the ignition switch is turned to the OFF position from ON or START position, power is supplied for 45
seconds
to main power window and door lock/unlock switch terminal 10
from BCM terminal 68.
When power and ground are supplied, the BCM continues to be energized, and the power window can be
operated.
The retained power operation is canceled when the front LH or front RH door is opened.
Retained power operation period can be changed by CONSULT-II. Refer to GW-33, "
CONSULT-II Function
(BCM)" .
ANTI-PINCH SYSTEM
Main power window and door lock/unlock switch, power window and door lock/unlock switch RH and rear
power window control unit LH and RH monitors the power window motor operation and the power window
position (full closed or other) for each power window by the signals from encoder and limit switch in power win-
dow motor.
When a window switch detects interruption during the following close operation,
automatic close operation when ignition switch is in the ON position
automatic close operation during retained power operation
Main power window and door lock/unlock switch, power window and door lock/unlock switch RH and rear
power window control unit LH and RH controls each power window motor for open and the power window will
be lowered about 150 mm (5.91 in).
POWER WINDOW CONTROL BY THE FRONT DOOR LOCK ASSEMBLY LH (KEY CYLINDER
SWITCH)
When ignition key switch is OFF, front power window LH and RH can be opened or closed by turning the front
door lock assembly LH (key cylinder switch) to the UNLOCK/LOCK position for more than 1 second.
Front power windows can be opened as the front door lock assembly LH (key cylinder switch) is kept fully
turned to the UNLOCK position.
Front power windows can be closed as the front door lock assembly LH (key cylinder switch) is kept fully
turned to the LOCK position.
While performing open/close operation for the windows, power window is stopped when the front door
lock assembly LH (key cylinder switch) is placed in the NEUTRAL position.
When the ignition switch is turned ON while the power window opening operation is performed, the power
window opening stops.
CAN Communication System DescriptionEIS005XP
Refer to LAN-26, "CAN COMMUNICATION" .