Î
(#'#
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23-35523-355
Navigation Unit Removal/
Installation
AB
C
D
4. Push the PC card eject button (A) to eject the client’sPC card (if installed). Power is not required for this
function.
5. Remove the plastic cover (B) over the navigation DVD slot.
6. With the display open, temporarily reconnect the unit in the dash (to power it up).
7. Push the CD eject button (C), and navigation DVD eject button (D) (the button is behind the plastic
cover and works only when the unit is powered)
and remove the discs (hold the discs by their edges
to avoid fingerprints). To avoid scratches, place the
navigation DVD and the client’s CD in a jewel case
if available.
8. Re-attach the plastic lid that hides the navigation DVD slot.
9. Close the display by first returning the display to the upward position, and then pushing the entire
display straight back into the unit.
10. After installing the new navigation unit, re-insert the navigation DVD, the client’s CD, and the PC card. SRS components are located in this area. Review the
SRS component location (see page 24-11).
Also review the precautions and procedures (see page
24-13) in the SRS section before doing repairs or
service.
NOTE:
Put on gloves to protect your hands.
Take care not to scratch the dashboard and related parts.
Lay a workshop towel under the parts when working on them to protect the face panel from scratches or
other damage.
Do not work in a dusty or dirty place.
Discharge static electricity from your body before and during the work.
Do not touch the circuit board(s) with your bare hands.
Do not work with dirty hands.
Be careful not to fold the flat plate cable.
Do not touch the terminal connector of the flat plate cable with your bare hands. (If you have touched it,
wipe it off thoroughly.)
Before replacing the navigation unit, make sure to remove the client’s navigation DVD, and their audio
CD, or PC card. Remanufactured navigation units do
not come with a navigation DVD. Re-install the client’s
navigation DVD, audio CD, and audio PC card into the
new remanufactured unit. If the navigation display
won’t open, manually remove the navigation DVD,
audio CD, and PC card (see page 23-354).
If you are replacing the navigation unit, write down the audio presets (if possible), then enter them into
the new navigation unit.
1. Make sure you have the 4-digit anti-theft code for the navigation system.
2. Eject the DVD from the original navigation unit. To avoid scratching or damaging the DVD, temporarily
place the DVD in jewel case.
3. Remove the subdisplay visor (see page 20-100).
(cont’d)
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DYNOMITE -2009-
Î
(#'#
)
23-35523-355
Navigation Unit Removal/
Installation
AB
C
D
4. Push the PC card eject button (A) to eject the client’sPC card (if installed). Power is not required for this
function.
5. Remove the plastic cover (B) over the navigation DVD slot.
6. With the display open, temporarily reconnect the unit in the dash (to power it up).
7. Push the CD eject button (C), and navigation DVD eject button (D) (the button is behind the plastic
cover and works only when the unit is powered)
and remove the discs (hold the discs by their edges
to avoid fingerprints). To avoid scratches, place the
navigation DVD and the client’s CD in a jewel case
if available.
8. Re-attach the plastic lid that hides the navigation DVD slot.
9. Close the display by first returning the display to the upward position, and then pushing the entire
display straight back into the unit.
10. After installing the new navigation unit, re-insert the navigation DVD, the client’s CD, and the PC card. SRS components are located in this area. Review the
SRS component location (see page 24-11).
Also review the precautions and procedures (see page
24-13) in the SRS section before doing repairs or
service.
NOTE:
Put on gloves to protect your hands.
Take care not to scratch the dashboard and related parts.
Lay a workshop towel under the parts when working on them to protect the face panel from scratches or
other damage.
Do not work in a dusty or dirty place.
Discharge static electricity from your body before and during the work.
Do not touch the circuit board(s) with your bare hands.
Do not work with dirty hands.
Be careful not to fold the flat plate cable.
Do not touch the terminal connector of the flat plate cable with your bare hands. (If you have touched it,
wipe it off thoroughly.)
Before replacing the navigation unit, make sure to remove the client’s navigation DVD, and their audio
CD, or PC card. Remanufactured navigation units do
not come with a navigation DVD. Re-install the client’s
navigation DVD, audio CD, and audio PC card into the
new remanufactured unit. If the navigation display
won’t open, manually remove the navigation DVD,
audio CD, and PC card (see page 23-354).
If you are replacing the navigation unit, write down the audio presets (if possible), then enter them into
the new navigation unit.
1. Make sure you have the 4-digit anti-theft code for the navigation system.
2. Eject the DVD from the original navigation unit. To avoid scratching or damaging the DVD, temporarily
place the DVD in jewel case.
3. Remove the subdisplay visor (see page 20-100).
(cont’d)
08/08/21 14:17:54 61SNR030_230_0358
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DYNOMITE -2009-
Pairing TroubleshootingPairing Checks
23-364HandsFreeLink System
General Troubleshooting Information (cont’d)
Many pairing issues are resolved by altering the client’s
phone settings.
Bluetooth feature settings must be turned on. Phone
manufacturers set the default to disable Bluetooth
features to conserve battery life. Cell phones may
provide procedures to Temporary Power On Bluetooth,
or Power On Bluetooth. Turn the Bluetooth feature on,
pair the phone to the vehicle, and confirm the phone is
linked. Do this by turning the phone off and back on.
Make or receive a call to confirm that the cell phone is
successfully paired.
When the phone’s Bluetooth feature is on, other
handsfree accessories such as earpieces or headsets
may automatically reconnect to the phone when you
turn on the accessory or move it within range of the cell
phone. This results in the phone not connecting to the
HFL system when the client’s enters the vehicle. You
must unlink the hands-free accessory from the phone
before the HFL system can reconnect.
Some phones have an Auto Answer setting that
functions with a headset. This setting must be turned
off or the HFL system cannot accept any incoming calls.
When this setting is on, it blocks the HFL system from
answering the call, and the call goes to voice mail. This
can cause the client to think that the cell phone is not
paired properly.
If the HFL system has six phones paired, it will not tell
you that it has reached its maximum, and will not allow
you to pair a new phone. To check how many phones
are paired, press and release the HFL TALK button.
After the beep, say ‘‘Phone setup list.’’ The HFL system
lists every assigned
phone name paired with it, then
finishes by saying ‘‘The entire list has been read.
Returning to the main menu.’’ Count the number of
phones listed. If there are six, you must delete one
phone before adding a new one. For more information about pairing, refer to the cell
phone owner’s manual, or go to handsfreelink.com.
1. Is the cell phone compatible with the HFL?
2. Is the Bluetooth feature turned on?
3. Is the client using the HFL buttons, not the navigation buttons, when pairing?
4. Is the cell phone battery fully charged, and is there good signal strength when pairing?
5. Do a soft reset on the cell phone.
6. If the client is trying to pair a Blackberry
or Palm
Treo device, make sure the client uses the shift
key when entering the pass code. If the shift key is
not pressed, the client may be entering letters. The
HFL does not recognize letters.TM
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DYNOMITE -2009-
Phone Will Not Automatically Connect the
HFL
Incoming Calls
23-366HandsFreeLink System
General Troubleshooting Information (cont’d)
Many reasons for a dropped call are not related to the
HFL system. Here are some causes for dropped calls:
If the quantity of dropped calls is about the same when the client uses the HFL system versus the
handset, the issue is likely due to the cellular phone
or carrier.
If the phone is equipped with a retractable antenna, it needs to be extended to maximize signal strength.
If a client also notices that the calls tend to drop in the same areas, the HFL system may be operating
normally, but something about the area diminishes
cellular coverage to a point where the call drops.
Hills or m ountains can block or interfere with cellular
signals.
High-rise buildings, bridges, or other large structures may block or interfere with cellular signals.
Placing the cell phone in a purse, in a metal briefcase, under the seat, in the glove box, or in the trunk can all
affect signal reception.
There are coverage gaps in the cellular service. When driving, a call is typically passed from one tower to
another. If the client drives through an area where
there is a coverage gap between towers, the call
drops.
Electrical storms, heavy rain, or overcast c onditions
interfere with signal strength.
The cell phone battery’s state of change can affect signal reception. A low battery may reduce the
phone’s ability to boost the antenna’s power and
function properly, especially in low signal strength
areas. Some phone manufacturers trade off signal
transmission and reception strength for battery life.
As the battery weakens, the signal strength may also
weaken. Some cell phones may operate more
effectively than others in low signal strength areas,
especially with a partially charged battery, and
depending on whether or not the retractable antenna
is fully extended (if applicable). On these models,
make sure the antenna is always extended to
maximize signal strength and extend battery life. If a client complains that their cell phone is not
automatically connecting to the HFL system when they
enter the vehicle, do this:
1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is properly painted to the HFL system.
3. Do a soft reset to the cell phone.
4. Check if the phone has an Authorized Connection or Trusted option.
5. Check the battery and signal strength on the cell phone. Pairing a phone requires optimal signal
strength and a nearly full battery.
If a client complains that they cannot receive incoming
calls through the HFL system, see if the call is routing to
the cell phone instead of the HFL system. An easy way
to know if the call is routed to the cell phone is when the
client says, ‘‘I can’t hear the caller, but they can hear me.’’ 1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is paired to the HFL system and linked.
3. Make sure the answer settings in the cell phone are set to multi-key or any-key answer. If the phone is
set to flip open to answer, recommend changing
the setting to Any Key or leaving the phone flipped
open when using the HFL system.
4. Make sure the Auto Answer feature is turned off in the cell phone.
5. Do a soft reset to the phone.
6. Make sure the battery is fully charged and there is adequate signal strength.
7. Ask the client if they have set specific ring tones or ringer IDs to specific contacts. If they have,
recommend using one standard ring tone for all
calls.
8. Make sure the client is pressing the HFL TALK button and not the HFL BACK button or the
navigation buttons.
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DYNOMITE -2009-
Outgoing CallsClearing the HFL System
23-367
If a client says that they cannot place a call using the
HFL system, ask if the call was initiated through the HFL
system or the cell phone itself.
IfthecallisplacedbytheHFLsystem:
1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is paired to the HFL system and linked.
3. Make sure the client is pressing the HFL TALK button before each command and going through
the calling process correctly.
4. Make sure the client is pressing the HFL TALK button and not the HFL BACK button or the
navigation buttons.
5. Check if the cell phone has an Authorized Connections or Trusted option.
6. Do a soft reset to the cell phone.
If the call is placed by the cell phone:
The call will remain on the handset until you transfer it
over to the HFL system. To continue the call on the HFL
system, you must use the Transfer command by
pressing and releasing the HFL TALK button during an
active call and saying ‘‘Transfer.’’ The client can now
continue the call using the HFL system. NOTE:
This operation clears the HFL system of all passcode(s), any paired phones, and all names in the
HFL phonebook.
Clearing the HFL system is recommend before selling the vehicle.
If the system is locked and the pass code is lost or forgotten, see the symptom troubleshooting.
1. Press and release the HFL TALK button. After the beep, say ‘‘System clear’’ and the HFL system
responds, ‘‘This process will clear all paired phone,
clear all entries in the phonebook, clear the
passcode and restore all defaults in the system
setup. Is this what you would like to do?’’
2. Press and release the HFL TALK button. After the beep, say ‘‘Yes’’ and the HFL system responds,
‘‘Preparing to clear all paired phone, all phonebook
entries, the passcode. This may take up to 2
minutes to complete’’.
3. Press and release the HFL TALK button. After the beep, say ‘‘OK’’ to proceed, or say ‘‘Go back’’ or
‘‘Cancel’’.
4. If you said ‘‘OK’’, after a short period of time, the HFL system responds, ‘‘System has been cleared.
Returning to the main menu, the Clearing HFL
system procedure is now complete’’.
(cont’d)
08/08/21 14:18:38 61SNR030_230_0370
ProCarManuals.com
DYNOMITE -2009-
ÎHFL Buttons
Hard Reset
Linking Pairing
Soft Reset (cellular phone)
Software Version
Standard Ringtone
23-369
A
B
HFL TALK button (A): Use this button on the steeringwheel to give commands. Press the button before a
voice command is given.
HFL BACK button (B): Use this button on the steering wheel to end a call or return to a previous prompt in
the HFL menu. Pressing the button twice or holding it
down returns you to the HFL main menu.
Hard resets clear the saved settings in the cell phone
and restores it to the factory defaults. A hard reset
should be done only as a last resort (see the sell phone
owner’s manual for more information).
This is when your paired phone is actively ready to use
the HFL system. You can pair up to six phones to the
HFL system, but only one phone can be linked at a time.
If two paired phones are in the vehicle, only the phone
that is linked can use the HFL system and functions. The
second phone must be used as a normal handset. A description for linking two Bluetooth devices together.
In this case, you are linking a cell phone with the HFL
system. After the pairing process is complete, the
devices are able to recognize each other and
communicate wirelessly via Bluetooth.
This helps to restore the basic functions of the phone.
To do a soft reset, turn the phone power off, remove
and reinsert the cell phone battery, then turn the phone
back on.
This refers to the software version loaded in the cell
phone. The software version that was tested and
determined to be compatible with the HFL system may
be listed on the HFL website. Not all software versions
are compatible with the HFL system.
These ringtones come factory-installed on the cell
phone.
08/08/21 14:18:38 61SNR030_230_0372
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DYNOMITE -2009-
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Symptom Diagnostic procedure Also check for
23-371
Symptom Troubleshooting Index
HFL does not respond
Control Unit Input Test
(see page 23-388) Check and repair all CAN related DTCs
The Bluetooth icon in the
navigation display is grayed-out There is no HFL-compatible
phone paired to the vehicle. Pair
an approved HFL-compatible
phone to the vehicleThe phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone is having problems pairing
to the vehicle HFL System Troubleshooting
(see page 23-373)
The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone cannot use all its functions HFL System Troubleshooting
(see page 23-373)The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone does not place or receive
calls using the HFL system HFL System Troubleshooting
(see page 23-373)
The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The client wants the HFL system
reset (all phones and address
information cleared from the HFL
system) Clearing the system (see page
23-367)
See the owner’s manual for additional
information.
The HFL system is locked and the
pass code has been lost or
forgotten Symptom Troubleshooting
(see page 23-383)
The HFL system does not
recognize all voice prompts Symptom Troubleshooting
(see page 23-382)Also see Voice control tips.
The address book does not
transfer from Honda approved
Bluetooth phone to HFL system There is no HFL compatible
phone paired to the vehicle or
the approved phone does not
support the function. Pair an
approved HFL compatible
phone to the vehicle.The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a list of approved
phones, go to www.acura.com/
handsfreelink, or call 888-528-7876.
The HFL messages cannot be
heard or are weak Symptom Troubleshooting
(see page 23-383)Excessive interior noise (open windows,
vents blowing on microphone, etc.).
The Bluetooth icon does not
display (the Bluetooth phone is
linked) Symptom Troubleshooting
(see page 23-386)
08/08/21 14:18:38 61SNR030_230_0374
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DYNOMITE -2009-
(#'#
)(#'#
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µ
µ
µ
µ
µ
µ
The HFL system is locked and the pass code
has been lost or forgotten HFL message cannot be heard or are weak
YES
NO
YES
NO
YES
NO
23-38323-383
1. Connect the HDS to the DLC.
2. Turn the ignition switch to ON (II).
3. From the Body Electrical menu, select
HandsFreeLink.
4. Select Miscellaneous Tests, then select Pass code reset.
5. Follow the HDS prompts to reset the pass code. 1. Turn the ignition switch to ON (II).
2. Check that the audio system is operating normally,
and the speaker sound l evels from different audio
sources (AM/FM, CDs, etc.).
Go to step 3.
Refer to the audio system symptom
troubleshooting.
3. Check the navigation voice recognition system.
Go to step 4.
Refer to the navigation system
troubleshooting.
4. Check the audio system when HFL messages are played.
Go to step 5.
Go to step 10.
5. Turn the ignition switch to LOCK (0).
6. Disconnect navigation unit connector B (24P) and the HandsFreeLink control unit 28P connector.
(cont’d)
Does the audio system work normally, and is theaud i o out put f r om t he speak er nor mal w henpl ay i ng v ar i ous aud i o sour ces?
Does the voice recognition system work properly?
Dose t he aud i o sy st em mut e w hen H F L messagesar e bei ng pl ay ed ?
08/08/21 14:18:42 61SNR030_230_0386
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DYNOMITE -2009-