TROUBLE DIAGNOSIS
AV-65
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Example of Symptoms Not MalfunctionEKS00Q6T
BASIC OPERATION
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is disconnected or becomes dis-
charged. If this occurs, service the vehicle's battery as necessary and re-enter the information in the Address Book.
VEHICLE ICON
Symptom Possible cause Possible solution
No image is displayed.The brightness is at the lowest setting. Adjust the brightness of the display.
The display is turned off.
Press and hold to turn on the display.
No voice guidance is available.
The volume is too high or too low.The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Volume guidance is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
No map is displayed on the screen.The map DVD-ROM is not inserted, or it is inserted
upside down.Insert the map DVD-ROM correctly.
A screen other than map screen is displayed. Press “MAP”.
Thescreenistoodim.
The movement is slow.The temperature in the interior of the vehicle is low.Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are
darker or brighter than others.This condition is an inherent characteristic of liquid
crystal displays.This is not a malfunction.
Some menu items cannot be
selected.Some menu items become unavailable while the
vehicle is driven.Park the vehicle in a safe location, and
then operate the navigation system.
Symptom Possible cause Possible solution
Names of roads and locations dif-
fer between Plan view and Bird-
view™.This is because the quantity of the displayed infor-
mation is reduced so that the screen does not
become too crowded. There is also a chance that
names of the roads or locations may be displayed
multiple times, and the names appearing on the a
screen may be different because of a processing
procedure.This is not a malfunction.
The vehicle icon is not displayed in
the correct position.The vehicle was transported after the ignition switch
was turned off, for example, by a ferry or car trans-
porter.Drive the vehicle for a while on a road
whereGPScanbereceived.
The position and direction of the vehicle may be
incorrect depending on the driving environments and
the levels of positioning accuracy of the navigation
system.This is not a malfunction. Drive the vehi-
cle for a while to automatically correct the
position and direction of the vehicle icon.
Whenthevehicleistravellingona
new road, the vehicle icon is
located on another road nearby.Because the new road is not stored in the map data,
the system automatically places the vehicle ion on
the nearest road available.Updated road information will be included
in the next version of the map DVD-ROM.
The screen does not switch to the
night screen even after turning on
the headlights.The daytime screen was set the last time the head-
lights were turned on.Set the screen to the night screen mode
using when turning on the headlights.
The map does not scroll even
when the vehicle is moving.The current location map screen is not displayed. Press “MAP”.
The vehicle icon is not displayed. The current location map screen is not displayed. Press “MAP”.
The GPS indicator on the screen
remains gray.GPS signals cannot be received depending on the
vehicle location, such as in a parking garage, on a
road that has numerous tall buildings, etc.Drive on an open, straight road for a
while.
GPS signals cannot be received because objects
are placed on the rear parcel shelf.Remove the objects from the rear parcel
shelf.
A sufficient amount of GPS satellites are not avail-
able.Wait for the satellites to move locations
available for navigation system.
AV-72
TROUBLE DIAGNOSIS
–Because calculation of the current location cannot be done when traveling with the ignition OFF, for exam-
ple when traveling by ferry or when being towed, the location before travel is displayed. If the precise loca-
tioncanbedetectedwithGPS,thelocationwillbecorrected.
THE CURRENT POSITION MARK JUMPS.
In the following cases, the current location mark may appear to jump as a result of automatic correction of the
current location.
lWhen map matching has been done
–If current location and the current location mark are different when map matching is done, the current
location mark may seem to jump. At this time, the location may be “corrected” to the incorrect road or to a
location which is not on a road.
lWhen GPS location correction has been done
–If current location and the current location mark are different when location is corrected using GPS mea-
surements, the current location mark may seem to jump. At this time, the location may be “corrected” to a
location which is not on a road.
THE CURRENT LOCATION MARK IS IN A RIVER OR THE SEA.
The navigation system moves the current location mark with no distinction between land and rivers or sea. If
the location mark is somehow out of place, it may appear that the vehicle is driving in a river or the sea.
CURRENT LOCATION MARK ROTATES WITHOUT OPERATION
If the ignition switch is turned ON with the turntable rotating, the rotating condition is recorded as the stop con-
dition. Therefore, the current location mark might rotate when actually stopping.
WHEN DRIVING ON THE SAME ROAD, SOMETIMES THE CURRENT LOCATION MARK IS IN
THE CORRECT PLACE AND SOMETIMES IT IS IN THE INCORRECT PLACE.
The conditions of the GPS antenna (GPS data) and gyroscope (angular speed sensor) change gradually.
Depending on the road traveled and operation of the steering wheel, the location detection results will be dif-
ferent. Therefore, even on a road on which the location has never been incorrect, conditions may cause the
vehicle mark to deviate.
LOCATION CORRECTION BY MAP MATCHING IS SLOW.
lThe map matching function needs to refer to the data of the surrounding area. It is necessary to drive
some distance for the function to work.
lBecause of the way map matching operates, when there are many roads running in similar directions in
the surrounding area a matching determination may be impossible. The location will remain uncorrected
until some special feature is found.
ALTHOUGH THE GPS RECEIVING DISPLAY IS GREEN, THE VEHICLE MARK DOES NOT
RETURN TO THE CORRECT LOCATION.
lGPS accuracy has a malfunction range of about 10 m. In some cases the current location mark may not
be on the correct street, even when GPS location correction is done.
lThe navigation system compares the results of GPS location detection with the results from map-match-
ing location detection. The one that is determined to have higher accuracy is used.
lPosition correction by GPS is not available while the vehicle is stopped.
THE NAME OF THE CURRENT PLACE IS NOT DISPLAYED.
The current place name might not be displayed when there is no name of place information in the map screen.
THE DISPLAY IS DIFFERENT BETWEEN BIRDVIEW®AND (FLAT) MAP DISPLAY.
The following is different at birdview®.
lThe current place name displays names that are primarily in the direction of vehicle travel.
lThe amount of time before the vehicle travel or turn angle is updated on the screen is longer than for the
(flat) map display.
lThe conditions for display of place names, roads, and other data are different for nearby areas and for
more distant areas.
lSome trimming of the character data is done to prevent the display from becoming too complex. In some
cases and in some locations, the display contents may differ.
lThe same place name, street name, etc. may be displayed multiple times.