TROUBLE DIAGNOSIS
AV-65
C
D
E
F
G
H
I
J
L
MA
B
AV
Example of Symptoms Not MalfunctionEKS00Q6T
BASIC OPERATION
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is disconnected or becomes dis-
charged. If this occurs, service the vehicle's battery as necessary and re-enter the information in the Address Book.
VEHICLE ICON
Symptom Possible cause Possible solution
No image is displayed.The brightness is at the lowest setting. Adjust the brightness of the display.
The display is turned off.
Press and hold to turn on the display.
No voice guidance is available.
The volume is too high or too low.The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Volume guidance is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
No map is displayed on the screen.The map DVD-ROM is not inserted, or it is inserted
upside down.Insert the map DVD-ROM correctly.
A screen other than map screen is displayed. Press “MAP”.
Thescreenistoodim.
The movement is slow.The temperature in the interior of the vehicle is low.Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are
darker or brighter than others.This condition is an inherent characteristic of liquid
crystal displays.This is not a malfunction.
Some menu items cannot be
selected.Some menu items become unavailable while the
vehicle is driven.Park the vehicle in a safe location, and
then operate the navigation system.
Symptom Possible cause Possible solution
Names of roads and locations dif-
fer between Plan view and Bird-
view™.This is because the quantity of the displayed infor-
mation is reduced so that the screen does not
become too crowded. There is also a chance that
names of the roads or locations may be displayed
multiple times, and the names appearing on the a
screen may be different because of a processing
procedure.This is not a malfunction.
The vehicle icon is not displayed in
the correct position.The vehicle was transported after the ignition switch
was turned off, for example, by a ferry or car trans-
porter.Drive the vehicle for a while on a road
whereGPScanbereceived.
The position and direction of the vehicle may be
incorrect depending on the driving environments and
the levels of positioning accuracy of the navigation
system.This is not a malfunction. Drive the vehi-
cle for a while to automatically correct the
position and direction of the vehicle icon.
Whenthevehicleistravellingona
new road, the vehicle icon is
located on another road nearby.Because the new road is not stored in the map data,
the system automatically places the vehicle ion on
the nearest road available.Updated road information will be included
in the next version of the map DVD-ROM.
The screen does not switch to the
night screen even after turning on
the headlights.The daytime screen was set the last time the head-
lights were turned on.Set the screen to the night screen mode
using when turning on the headlights.
The map does not scroll even
when the vehicle is moving.The current location map screen is not displayed. Press “MAP”.
The vehicle icon is not displayed. The current location map screen is not displayed. Press “MAP”.
The GPS indicator on the screen
remains gray.GPS signals cannot be received depending on the
vehicle location, such as in a parking garage, on a
road that has numerous tall buildings, etc.Drive on an open, straight road for a
while.
GPS signals cannot be received because objects
are placed on the rear parcel shelf.Remove the objects from the rear parcel
shelf.
A sufficient amount of GPS satellites are not avail-
able.Wait for the satellites to move locations
available for navigation system.
CONSULT-II CHECKING SYSTEM
GI-49
C
D
E
F
G
H
I
J
K
L
MB
GI
Checking EquipmentEAS001H5
When ordering the following equipment, contact your NISSAN/INFINITI distributor.
CAUTION:
lPrevious CONSULT-II “I” and “Y” DLC-I and DLC-II cables should NOT be used anymore because
their DDL connector pins can be damaged during cable swapping.
lIf CONSULT-ll is used with no connection of CONSULT-ll CONVERTER, malfunctions might be
detected in self-diagnosis depending on control unit which carries out CAN communication.
lIf CONVERTER is not connected with CONSULT-ll, vehicle occur the "FAIL-SAFE MODE" which is
"LIGHT UP the HEADLIGHT" and/or "Cooling FAN ROTATING" when CONSULT-ll is started.
NOTE:
lThe CONSULT-II must be used in conjunction with a program card.
CONSULT-II does not require loading (Initialization) procedure.
lBe sure the CONSULT-II is turned off before installing or removing a program card.
CONSULT-II Start ProcedureEAS001H6
Turning ignition switch off when performing CAN diagnosis could cause CAN memory to be erased.
1. Connect CONSULT-II and CONSULT-II CONVERTER to the
data link connector.
2. If necessary, turn on the ignition switch.
3. Touch “START (NISSAN BASED VHCL)” or System Shortcut
key (e.g.: Engine) on the screen.
Tool nameDescription
NISSAN CONSULT-II
1. CONSULT-II unit (Tester internal soft: Resident
version 3.3.0) and accessories
2. Program card AED04E and AEN04A-1 (For
NATS)
3. CONSULT-II CONVERTER
SAIA0362E
PAIA0070E
BCIA0029E
