Page 185 of 376
185 Controls in detail
Useful features
Cup holdersCup holder next to the armrest
Place cup holder bracket1 into re-
cess.
If the cup holder is no longer in use, it can
for example, be stored in the storage com-
partment below the armrest or in storage
pouch on the door panel.Cup holder in front passenger footwell
Swing bracket1 upwards until it
clicks into place.
Warning!
G
When not in use, keep the cup holder
closed. Place only containers that fit into the
cup holder to prevent spills. Use lids on
open containers and do not fill containers to
a height where the contents, especially hot
liquids, could spill during vehicle maneu-
vers.
!Fold the cup holder closed before mov-
ing the front passenger seat fully for-
ward.
Page 186 of 376
186 Controls in detailUseful featuresCup holder in rear passenger footwellParcel net in front passenger footwell
A small convenience parcel net is located
in the front passenger footwell. It is for
small and light items, such as road maps,
mail, etc.
Ashtrays
Center console ashtray
1Ashtray
2Cigarette lighter
3Cover plate
Opening ashtray
Briefly push the cover plate3.
The ashtray opens automatically.
!Before folding the seat backrest for-
ward and the rear seat bench down, be
sure that all containers in the rear cup
holder are removed.
Warning!
G
Do not place heavy or fragile objects, or ob-
jects having sharp edges in the parcel net.
In an accident, during hard braking or sud-
den maneuvers, they could be thrown
around inside the vehicle and cause injury to
vehicle occupants.!When large objects are stored in the
parcel net, do not slide the seat fully
forward, it could damage them.
Page 187 of 376
187 Controls in detail
Useful features
Removing the ashtray insert
4Sliding knob
5Astray insert
Press sliding knob4 to the right.
The insert will protrude a short-dis-
tance.
Remove insert5 in direction of arrow.
Reinstalling the ashtray insert
Press the insert into the frame until it
snaps into place.
Rear passenger compartment
1Cover
2Catch
3Ashtray insertOpening ashtray
Pull at top of cover1.
Removing the ashtray insert
Push down on catch2.
Pull out the ashtray insert3.
Reinstalling the ashtray insert
Position the insert and close the cover.
Warning!
G
Remove ashtray only with vehicle standing
still. Turn off the engine and set the parking
brake. Otherwise the vehicle might move as
a result of unintended contact with the gear
selector lever.
Page 188 of 376

188 Controls in detailUseful featuresCigarette lighter
The lighter socket can be used to accom-
modate electrical accessories up to a
maximum of 180 W.
1Cigarette lighter
Briefly touch the cover plate.
The ashtray opens automatically.
Turn the SmartKey in the starter switch
to position1 or2.
Push in cigarette lighter1.
The lighter will pop out automatically
when hot.
Electrical outletElectrical outletAn electrical outlet is located in the rear
passenger footwell.
Turn the SmartKey in the starter switch
to position1 or2.
Flip up cover and insert electrical plug
(cigarette lighter type).
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
When leaving the vehicle, always remove the
SmartKey from the starter switch. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and/or serious personal
injury.
iThe electrical outlet can be used to ac-
commodate electrical consumers (e.g.
air pump, auxiliary lamps) up to a max-
imum of 180 W.
N
Page 189 of 376

189 Controls in detail
Useful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Light Truck Center
for information on the installation of an ap-
proved external antenna. Refer to the radio
transmitter operation instructions regard-
ing use of an external antenna.You can take and place telephone calls us-
ing theí andì buttons on the
steering wheel. Use the control system for
performing other telephone functions
(
page 137).
See separate instruction manual for infor-
mation on how to operate the telephone.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road, traf-
fic and weather conditions permit. Some ju-
risdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND (Cockpit Man-
agement and Data System)
1 if road, traffic
and weather conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approx. 44 feet (ap-
proximately 13.5 m) every second.
1Observe all legal requirements
Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
Page 190 of 376

190 Controls in detailUseful featuresTele Aid The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance and
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
( U S A o n l y ) , y o u w i l l h a v e a c c e s s t o a c c o u n t
information, remote door unlock, profile
and more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning
SmartKey in starter switch to
position2 and the message
TELE AID
EMERG. CALL – NOT ACTIVATED
will be
shown in the multifunction display for
approx. 10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Page 191 of 376

191 Controls in detail
Useful features
System self-check
Initially, after turning the SmartKey in
starter switch to position2, malfunctions
are detected and indicated (the indicator
lamps in the SOS button, the Roadside As-
sistance button• and the Information
button¡ stay on longer than
10 seconds or do not come on). The mes-
sage
TELE AID – DRIVE TO WORKSHOP!
ap-
pears for approx. 10 seconds in the
multifunction display.Emergency calls
An emergency call is initiated automatical-
ly:
following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy
if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 82) and tow-away alarm
(
page 83)
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
EMERGENCY CALL –
CALL CONNECTED
appears in the
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button do not come on dur-
ing the system self-check or if any of these
indicators remain illuminated constantly in
red and/or the message
TELE AID -
DRIVE TO WORKSHOP
is displayed in the
multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Light Truck Center
as soon as possible.
Page 192 of 376

192 Controls in detailUseful featuresmultifunction display. All information rele-
vant to the emergency, such as the loca-
tion of the vehicle (determined by the GPS
satellite location system), vehicle model,
identification number and color are gener-
ated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.The Tele Aid system is available if:
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.