BL-8
SQUEAK AND RATTLE TROUBLE DIAGNOSES
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Engine Ear or mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
placing a piece of paper between components that you suspect are causing the noise.
looking for loose components and contact marks.
Refer to BL-9, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape are available through your authorized Nissan Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information.
Each item can be ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 × 135 mm (3.94 × 5.31 in)/76884-71L01: 60 × 85 mm (2.36 × 3.35 in)/76884-71L02: 15 ×
25 mm (0.59 × 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 × 50 mm (1.97 × 1.97 in)/73982-50Y00: 10 mm (0.39 in) thick, 50
× 50 mm (1.97 × 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 × 50 mm (1.18 × 1.97 in)
POWER DOOR LOCK SYSTEM
BL-31
C
D
E
F
G
H
J
K
L
MA
B
BL
Trouble Diagnosis Chart by SymptomBIS000W4
Always check the “Work Flow” before troubleshooting. Refer to BL-29, "Work Flow" .
Symptom Diagnoses service procedureReference
page
All door lock actuator does not operate1. Check BCM power supply and ground cir-
cuit BL-32
2. Check door lock and unlock switchBL-37
3. Check door unlock sensorBL-42
4. Check door lock actuator output signalBL-39
5. Replace BCMBCS-16
Key reminder door system does not operate properly.1. Check key switchBL-352. Check door switchBL-33
3. Replace BCMBCS-16
Power door lock does not operate with door lock and unlock switch.1. Check door lock and unlock switchBL-372. Replace BCMBCS-16
Power door lock does not operate with driver side door lock knob or
door key cylinder operation.
(Power door lock operate properly with door lock and unlock switch.)1. Check door unlock sensorBL-42
2. Replace BCMBCS-16
Specific door lock actuator does not operate. Check door lock actuator circuitBL-40
BL-56
REMOTE KEYLESS ENTRY SYSTEM
Work FlowBIS000WN
1. Check the symptom and customer's requests.
2. Understand outline of system. Refer to BL-46, "
System Description" .
3. Confirm that power door lock system operates normally.
Refer to BL-21, "
POWER DOOR LOCK SYSTEM" .
4. Repair or replace any malfunctioning parts.
Refer to BL-56, "
Trouble Diagnosis Symptom Chart" .
5. Does remote keyless entry system operate normally? If Yes, GO TO 6. If No, GO TO 4.
6. INSPECTION END
Trouble Diagnosis Symptom ChartBIS000WO
NOTE:
Always check the “Work Flow” before troubleshooting. Refer to BL-56, "Work Flow" .
Always check key fob battery before replacing key fob.
Symptom Diagnoses/service procedureReference
page
All function of remote keyless entry system do not
operate.1. Check key fob battery and function.BL-57
2. Replace key fob. Refer to ID Code Entry Procedure.
NOTE:
If the result of key fob function check with CONSULT-II is OK, key
fob is not malfunctioning.BL-64
3. Replace BCM.BCS-16
The new ID of key fob cannot be entered.1. Check key fob battery and function.BL-57
2. Check key switch.BL-63
3. Check door switch.BL-59
4. Check ACC switch.BL-58
5. Replace key fob. Refer to ID Code Entry Procedure.
NOTE:
If the result of key fob function check with CONSULT-II is OK, key
fob is not malfunctioning.BL-64
6. Replace BCM.BCS-16
Door lock or unlock does not function with key fob.
(Power door lock system is “OK”.)1. Check key fob battery and function.BL-57
2. Replace key fob. Refer to ID Code Entry Procedure.
NOTE:
If the result of key fob function check with CONSULT-II is OK, key
fob is not malfunctioning.BL-64
3. Replace BCM.BCS-16
Hazard reminder does not activate properly when
pressing lock or unlock button of key fob.1. Check hazard reminder mode.*
*: Hazard reminder mode can be changed.
First check the hazard reminder setting.BL-54
2. Check hazard function.BL-64
3. Replace BCM.BCS-16
Auto door lock operation does not activate properly.
(All other remote keyless entry system function is
OK.)1. Check auto door lock operation mode.*
*: Auto door lock operation mode can be changed.
First check the auto door lock operation setting.BL-54
2. Replace BCM.BCS-16
Map lamp and ignition keyhole illumination opera-
tion does not activate properly.1. Check map lamp and ignition keyhole illumination operation.BL-64
2. Replace BCM.BCS-16
BL-96
INTELLIGENT KEY SYSTEM
Trouble Diagnosis Symptom ChartBIS000XC
ALL FUNCTIONS OF THE INTELLIGENT KEY ARE NOT OPERATING
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent key function (I-KEY FUNCTION) is ON when setting on CONSULT-II. Refer to BL-94, "WORK
SUPPORT" .
Mechanical key is not inserted into ignition knob.
Ignition knob is not depressed.
All doors are closed.
REMOTE KEYLESS ENTRY FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent key function (I-KEY FUNCTION) is ON when setting on CONSULT-II. Refer to BL-94, "WORK
SUPPORT" .
Mechanical key is not inserted into ignition knob.
Ignition knob is not depressed.
All doors are closed.
Symptom Diagnoses service procedure Reference page
All Intelligent Key function does not operate.1.Use CONSULT-II to check if the Intelligent Key has
been registeredBL-94
2.Check Intelligent Key unit power supply and ground
circuitBL-100
3. Check CAN communicationBL-100
4. Replace Intelligent Key unitBL-117
Symptom Diagnoses service procedure Reference page
Either one of the remote keyless entry function
do not operate.Replace Intelligent Key unitBL-117
INTELLIGENT KEY SYSTEM
BL-97
C
D
E
F
G
H
J
K
L
MA
B
BL
DOOR LOCK FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent key function (I-KEY FUNCTION) is ON when setting on CONSULT-II.
Mechanical key is not inserted into ignition knob.
Ignition knob is not depressed.
All doors are closed.
TRUNK OPEN FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent key function (I-KEY FUNCTION) is ON when setting on CONSULT-II.
Mechanical key is not inserted into ignition knob.
Ignition knob is not depressed.
Symptom Diagnoses service procedure Reference page
Door lock/unlock do not operate using request
switch operated.1.Check Intelligent Key unit power supply and ground
circuitBL-100
2. Check CAN communicationBL-100
3. Check door switchBL-105
4. Check key switch (Intelligent Key unit input)BL-101
5. Check ignition knob switchBL-103
6. Replace Intelligent Key unitBL-117
Door lock/unlock does not operate when
request switch (driver side) is operate.1. Check door request switchBL-1092. Check outside key antennaBL-112
3. Replace Intelligent Key unitBL-117
Door lock/unlock does not operate when
request switch (passenger side) is operate.1. Check door request switchBL-1092. Check outside key antennaBL-112
3. Replace Intelligent Key unitBL-117
Symptom Diagnoses service procedure Reference page
Trunk open function does not operate when
trunk opener request switch is operated.1. Check door request switchBL-109
2. Check outside key antennaBL-112
3. Replace Intelligent Key unitBL-117
BL-98
INTELLIGENT KEY SYSTEM
HAZARD REMINDER FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent key function (I-KEY FUNCTION) is ON when setting on CONSULT-II.
Key reminder function (ANSWER BACK FUNCTION) is ON when setting on CONSULT-II.
Mechanical key is not inserted into ignition knob.
Ignition knob is not depressed.
All doors are closed.
ENGINE START FUNCTION MALFUNCTION
Intelligent Key Operation Inspection
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent key function (I-KEY FUNCTION) is ON when setting on CONSULT-II.
Mechanical key is not inserted into ignition knob.
There is one or more registered Intelligent Key in the detection area of inside key antenna.
Mechanical Key Operation Inspection
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
Symptom Diagnoses service procedure Reference page
Hazard lamps do not flash during door lock
operation using Intelligent Key. (regardless of
whether Intelligent Key remote controller button
or request switch operation is used)1. Check key reminder settingBL-94
2. Replace BCMBCS-16
3. Replace Intelligent Key unitBL-117
Symptom Diagnoses service procedure Reference page
Ignition knob can not turn
This illuminate KEY warning lamp on com-
bination meter in red when ignition knob is
pressed.1. Check inside key antennaBL-114
2. Replace Intelligent Key unitBL-117
This illuminate KEY warning lamp on com-
bination meter in green when ignition knob
is pressed.Check steering lock unitBL-115
Ignition knob turns even without both Intelli-
gent Key and mechanical key.Replace steering lock unit —
This is not illuminate KEY warning lamp on
combination meter when ignition knob is
pressed.1. Check ignition knob switchBL-103
2. Check key switch (Intelligent Key unit input)BL-101
3. Replace Intelligent Key unitBL-117
INTELLIGENT KEY SYSTEM
BL-99
C
D
E
F
G
H
J
K
L
MA
B
BL
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Registered mechanical key is used.
Do not keep 2 or more keys together. Remove the key you use from the key ring to prevent trouble.
WARNING CHIME FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent key function (I-KEY FUNCTION) is ON when setting on CONSULT-II.
Each warning chime function is ON when setting on CONSULT-II.
Symptom Diagnoses service procedure Reference page
Ignition knob can not turn1. Check key switch (BCM input)BL-102
2. Replace BCMBCS-16
Symptom Diagnoses service procedure Reference page
Ignition switch return forgotten warning
does not sound.
(When Intelligent Key used)1. Check ignition knob switchBL-103
2. Replace Intelligent Key unitBL-117
3. Replace combination meterDI-25
Ignition key warning chime does not
sound.
(When mechanical key used)1. Check key switch (Intelligent Key unit input)BL-1012. Check key switch (BCM input)BL-102
3. Check door switchBL-105
4. Replace Intelligent Key unitBL-117
5. Replace combination meterDI-25
Ignition knob OFF position warning
chime (for inside vehicle) does not
sound.1. Check ignition knob switchBL-103
2. Replace Intelligent Key unitBL-117
3. Replace combination meterDI-25
Ignition knob OFF position warning
chime (for outside vehicle: after door
open/closed) does not sound.1. Check ignition knob switchBL-103
2. Check Intelligent Key warning buzzerB L - 111
3. Replace Intelligent Key unitBL-117
Intelligent Key take out warning chime
(when door open/closed) does not
sound.1. Check door switchBL-1052. Check inside key antennaBL-114
3. Check Intelligent Key warning buzzerB L - 111
4. Replace Intelligent Key unitBL-117
Intelligent Key take out warning chime
(through window) does not sound 1. Check inside key antennaBL-1142. Check Intelligent Key warning buzzerB L - 111
3. Replace Intelligent Key unitBL-117
4. Replace combination meterDI-25
Door lock non-operation warning does
not sound.1. Check Intelligent Key warning buzzerB L - 111
2. Replace Intelligent Key unitBL-117
NATS(NISSAN ANTI-THEFT SYSTEM)
BL-149
C
D
E
F
G
H
J
K
L
MA
B
BL
8. Perform each diagnostic test mode according to each service
procedure.
For further information, see the CONSULT-II Operation Manual,
NATS.
CONSULT-II DIAGNOSTIC TEST MODE FUNCTION
NOTE:
When any initialization is performed, all ID numbers previously registered will be erased and all ignition key or
mechanical key must be registered again. The engine cannot be started with an unregistered key. The system
will show “DIFFERENCE OF KEY” or “LOCK MODE” as a self-diagnostic result on the CONSULT-II screen.
HOW TO READ SELF-DIAGNOSTIC RESULTS
NATS SELF-DIAGNOSTIC RESULT ITEM CHART
SEL150X
CONSULT- II DIAGNOSTIC TEST MODE Description
C/U INITIALIZATIONWhen replacing any of the following three components, C/U initialization is necessary.
[NATS ignition key/ BCM/ ECM]
SELF- DIAGNOSTIC RESULTS Detected items (screen terms) are as shown in the chart.
PIIA1124E
Detected items (Screen terms)P No.Code
(Self-diagnostic
results of
“ENGINE”)Description Diagnostic procedure
CHAIN OF ECM-IMMU P1612Communication impossible between
ECM and BCM.Refer to BL-153, "
Diagnostic
Procedure 1" .
DIFFERENCE OF KEY P1615BCM can receive the key ID signal but
the result of ID verification between key
ID and BCM is NG.Refer to BL-154, "
Diagnostic
Procedure 2" .
CHAIN OF IMMU-KEY P1614 BCM cannot receive the key ID signal.Refer to BL-157, "
Diagnostic
Procedure 5" .
ID DISCORD, IMM-ECM P1611The result of ID verification between
BCM and ECM is NG. System initializa-
tion is required.Refer to BL-155, "
Diagnostic
Procedure 3" .