2003 MERCEDES-BENZ E500 Owner's Manual

297 Practical hints
What to do if …
ABS
Braking system
not working!
The charging voltage has fallen below
10 volts and the ABS has switched off.
The brake system is still functioning nor-
mally but without the ABS available.

When the voltage is above this value
again, the ABS is operational again.

Continue driving with added caution.
Wheels will lock during hard braking,
reducing steering capability.

Have the system checked at an au-
thorized Mercedes-Benz Center as
soon as possible.
Failure to follow these instructions in-
creases the risk of accident.
BAS
defective!
Visit workshop!
The BAS has detected a malfunction and
switched off. The SBC brake system is still
functioning normally but without the BAS
available.

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions in-
creases the risk of accident.
BAS
Display malfunction
Visit workshop!
The BAS or the BAS display is malfunction-
ing.

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions in-
creases the risk of accident.
Display
Possible cause
Suggested solution

298 Practical hintsWhat to do if …BAS
not available!
See operator’s manual
The charging voltage has fallen below
10 volts and the BAS has switched off.
The brake system is still functioning nor-
mally but without the BAS available.

When the voltage is above this value
again, the BAS is operational again.

Have the system checked at an au-
thorized Mercedes-Benz Center if
you see the warning message for a
longer period of time.
Failure to follow these instructions in-
creases the risk of accident.
ESP
Malfunction!
Visit workshop!
The ESP is deactivated because of a mal-
function or interrupted power supply. The
SBC brake system is still functioning nor-
mally. The ABS may still be operational.

With the vehicle stationary, turn the
steering wheel completely to the left
and then to the right to synchronize
the ESP.
If the ESP message does not go out:

Continue driving with added caution.

Visit an authorized
Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions in-
creases the risk of accident.
Display
Possible cause
Suggested solution

299 Practical hints
What to do if …
ESP
Display defective
Visit workshop!
The BAS or the BAS display is malfunction-
ing.

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions in-
creases the risk of accident.
ESP
not available!
See operator‘s manual
The ESP is deactivated because of a mal-
function or interrupted power supply. The
SBC brake system is still functioning nor-
mally. The ABS may still be operational.

With the vehicle stationary, turn the
steering wheel completely to the left
and then to the right to synchronize
the ESP.
If the ESP message does not go out:

Continue driving with added caution.

Visit an authorized
Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions in-
creases the risk of accident.
:
Engine oil leve
l
Stop, engine off!
There is no oil in the engine. There is a dan-
ger of engine damage.

Carefully bring the vehicle to a halt
as soon as possible.

Turn off the engine.

Add engine oil.
Display
Possible cause
Suggested solution

300 Practical hintsWhat to do if …:
Engine oil level
Check level!
The engine oil level is too low.

Check the engine oil level
(page 262) and add oil as required.
:
Engine oil level
Reduce oil level!
You have added too much engine oil. There
is a risk of damaging the engine or the cat-
alytic converter.

Have oil siphoned. Observe all legal
requirements with respect to its dis-
posal.
Engine oil
Visit workshop!
The engine oil has dropped to a critical lev-
el.

Check the engine oil level
(page 262) and add oil as required.

If you must add engine oil frequently,
have the engine checked for possible
leaks.
There is water in the oil.

Have the oil checked.
Engine oil level
Visit workshop!
The measuring system is malfunctioning.

Have the measuring system checked
by an authorized Mercedes-Benz
Center.
Distronic
External interference
Reactivate!
The Distronic* is switched off and is tem-
porarily unavailable.

Try activating the Distronic* again
later.
Clean sensor!
see oper. Manual
The Distronic* is switched off because the
Distronic* cover in the radiator grille is
dirty.

Clean the Distronic* cover in the ra-
diator grille (
page 283).

Restart the vehicle.
Visit workshop!
The Distronic* is malfunctioning or the dis-
play is malfunctioning.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Display
Possible cause
Suggested solution

301 Practical hints
What to do if …
P
Gear selector lever in P
You have turned off the engine with the
KEYLESS-GO* start/stop button* and
opened the driver’s door.

Place the selector lever in position P.
Cruise control
Visit workshop!
Cruise control or Distronic* is malfunction-
ing.

Have the cruise control or Distronic*
checked by an authorized
Mercedes-Benz Center.
1
Restraint system
malfunction
Visit workshop!
The system is malfunctioning.

Drive with added caution to the near-
est authorized Mercedes-Benz Cen-
ter.
@
Vehicle rising!
Your vehicle is adjusting to your level selec-
tion.
Level selec. canceled
The "Raised" level setting is canceled at ve-
hicle speeds of over 75 mph (120 km/h).

Reactivate the "Raised" level setting.
Display
Possible cause
Suggested solution
Warning!
G
In the event a malfunction of the SRS is indi-
cated as outlined above, the SRS may not be
operational. For your safety, we strongly
recommend that you visit an authorized
Mercedes-Benz Center immediately to have
the system checked; otherwise the
SRS may not be activated when needed in
an accident, which could result in serious or
fatal injury, or it might deploy unexpectedly
and unnecessarily which could also result in
injury.

302 Practical hintsWhat to do if …Display
Possible cause
Suggested solution
@
Stop, car too low!
The car level control is malfunctioning.
Avoid excessive steering input. The fend-
er or tires could otherwise be damaged.
Listen for scraping noises.
Do not drive faster than 50 mph
(80 km/h).
Drive to the side of the road and se-
lect a higher vehicle level. Depending
on the type of malfunction, this may
raise the vehicle’s level.
There is otherwise danger of an acci-
dent.
Visit workshop!
The system is functional only to a limited
extent.
The system display or the system is mal-
functioning.

Do not drive faster than 50 mph
(80 km/h).

Have the vehicle checked at an au-
thorized Mercedes-Benz Center.
(
Backrest
,
rear right
not locked
The rear seat backrest is not engaged.

Adjust the rear seat backrest until it
is fully engaged in position.
(
Backrest
,
rear left
not locked
The rear seat backrest is not engaged.

Adjust the rear seat backrest until it
is fully engaged in position.

303 Practical hints
What to do if …
G
Display defective
The instrument cluster display is malfunc-
tioning.

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
G

Display defective
Visit workshop!
The displays for several systems have mal-
functioned. Some systems themselves may
also have malfunctioned.

Have the electronic systems
checked by an authorized
Mercedes-Benz Center.
L
Visit workshop!
One or more main functions of the Tele Aid
system are malfunctioning.

Have the Tele Aid system checked by
an authorized Mercedes-Benz Cen-
ter.
#
Malfunction
Electrical consumers
switched off
The consumer battery has insufficient volt-
age and can no longer supply the conve-
nience functions such as seat ventilation*.
The electrical consumers will come back
online as soon as on-board voltage is
sufficient.
#
Battery/Alternator
Stop vehicle!
The battery is malfunctioning.
The SBC brake system requires electrical
energy and therefore has only limited oper-
ation. Considerably greater brake pedal
force is required and the stopping distance
is increased.

Stop the vehicle as soon as it is safe
to do so. Adjust driving to be consis-
tent with reduced braking respon-
siveness.

Notify an authorized Mercedes-Benz
Center.
#
Undervoltage
Charge battery
The battery has insufficient voltage.

Start the engine (
page 43).
Display
Possible cause
Suggested solution

304 Practical hintsWhat to do if …#
Undervoltage
Switch off
consumers
The battery has insufficient voltage.

Turn off unnecessary electrical con-
sumers.
–
Battery/Alternator
Visit workshop!
The battery was charged with a battery
charger or jump started.
The battery is no longer charging. Possible
causes:

Alternator malfunctioning


Broken poly-V-belt
Do not forget that the brake system re-
quires electrical energy and may be operat-
ing with restricted capability. Considerably
greater brake pedal force is required and
the stopping distance is increased.

Have the battery checked at a ser-
vice station.

Stop immediately and check the
poly-V-belt.
If it is broken:
Do not continue to drive. Notify
an authorized Mercedes-Benz
Center.
If it is in order:

Drive immediately to the nearest
authorized Mercedes-Benz Cen-
ter. Adjust driving to be consis-
tent with reduced braking
responsiveness.
Display
Possible cause
Suggested solution