2003 MERCEDES-BENZ E500 Owner's Manual

17 Introduction
Problems with your vehicle
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact your authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is
not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us
at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
849 Eglinton Avenue East
Toronto, Ontario, M4G 2L5

18 IntroductionReporting safety defects
Reporting safety defectsFor the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or
write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor ve-
hicle safety from the Hotline.

19 At a glance
Cockpit
Instrument cluster
Multifunction steering wheel
Center console
Overhead control panel
Door control panel

20 At a glanceCockpit
Cockpit

21 At a glance
Cockpit
Item
Page
1
Parking brake pedal
45, 50
2
Hood lock release
261
3
Steering wheel adjustment
stalk
38
Heated steering wheel*
233
4
Parking brake release
45
5
Combination switch

Turn signals
46


Windshield wipers
47


High beam
47
6
Door control panel
28
7
Exterior lamp switch
112
Item
Page
8
Headlamp washer button*
158
9
Cruise control lever

Cruise control
201


Distronic*
197
10
Instrument cluster
22,
118
11
Multifunction steering
wheel
24,
122
12
Horn
13
Lever for voice recognition
system*, see separate
operating instructions
Item
Page
14
Starter switch
31
15
Front Parktronic* warning
indicator
212
16
Overhead control panel
27
17
Mobile phone/Glasses box
226
18
Glove box lid release, glove
box lock
226
19
Glove box
226
20
Center console
25

22 At a glanceInstrument cluster
Instrument cluster

23 At a glance
Instrument cluster
Item
Page
1
LLeft turn signal indi-
cator lamp
2
vElectronic Stability
Program (ESP)
warning lamp
288
3
Speedometer
4
Multifunction display
with:Basic display with outside
temperature display
126
Status indicator with mal-
function warning messageTrip odometer
119
5
lDistance warning
lamp
1
1Vehicles without Distronic*: Warning lamp without
function. It illuminates with key in starter switch
position 2. It should go out when the engine is run-
ning.
289
6
KRight turn signal in-
dicator lamp
Item
Page
7
Coolant temperature dis-
play with:•Coolant tempera-
ture warning lamp
292
8
Tachometer with:1Supplemental
restraint system
indicator lamp
290
-Antilock Brake Sys-
tem (ABS) malfunc-
tion indicator lamp
289
warning lamp
293
AHigh beam head-
lamp indicator
115
9
Main odometer with:

Selector lever position
43


Program mode
155
Item
Page
10
Clock with:;Brake warning
lamp, except
Canada
291
3Brake warning
lamp, Canada only
291
?Engine malfunction
indicator lamp
293
11
Fuel display with:AFuel reserve warn-
ing lamp
293
12
Reset knob for:

Resetting trip
odometer
119


Adjusting instrument
cluster illumination
118


Confirming new time
settings
136

24 At a glanceMultifunction steering wheel
Multifunction steering wheel
Item
Page
1
Multifunction display in
speedometer
121
Operating control sys-
tem
122
2
Selecting the submenu or
setting the volumeçdown/to decreaseæup/to increase
3
Telephone*: Press buttoníto take a call
to dial a callìto end a call
to reject an incom-
ing call
Item
Page
4
Menu systems: Press but-
tonèfor next systemÿfor previous system
5
Moving within a menu:
Press buttonjfor next displaykfor previous display