2003 ASTON MARTIN DB AR1 Q Owners Guide

A - Warranty
3-A-4
A Before Driving
The owner is responsible for the costs of maintenance service, seasonal
schedules and routine adjustments and all replacement parts and other
materials used in these schedules and adjustments.
The Warranty is issued to the first owner of the motor car and may be
transferred to subsequent owners by application to the Company’s War-
ranty Department, but the terms of Warranty in no way affects the rights
derived by the owner from his contract with the person selling the Com-
pany’s products.
The construction and legal effect of the Warranty shall be determined in
accordance with the Laws of England. All disputes arising out of the War-
ranty shall be referred to arbitration in London, England under the provi-
sions of Arbitration Act, 1950, or any statutory modification or re-
enactment thereof.
In the event of any conflict or inconsistency between the terms and con-
ditions of the Warranty document and the terms and conditions described
in this Owner’s Guide, the terms and conditions of the Warranty docu-
ment shall prevail.

B - Assistance
3-B-1
Aston Martin European Emergency Service
As the owner of an Aston Martin vehicle you should enjoy a high standard
of trouble free motoring. Should the unexpected occur however, our
worldwide dealer network is there to help you. Details and contact
telephone numbers are shown in the Dealer Directory.
In the UK and Europe, a special additional emergency service has been
designed to provide you and your passengers with the help you need
quickly and efficiently.
Your Aston Martin European Emergency Service policy documents specify
the cover available which may include:
• Roadside Recovery • Car Hire
• Home Assistance • Vehicle Repatriation
• Vehicle Recovery • Parts Delivery
• Garage Storage • Customs Duty
• Hotel Accommodation • Get You Home Costs

B - Assistance
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What To Do In An Emergency
Should assistance be required in the unlikely event of vehicle
immobilisation, simply contact Aston Martin European Emergency Service
using the relevant emergency telephone number from the following list.
For countries not listed, use either of the U.K. numbers.
Immobilisation is defined as:
Mechanical or electrical breakdown, road traffic accident, vehicle fire or
theft, loss of keys, punctures or running out of fuel.
Vehicle Identification and Location
To minimise delay, please have the following information available:
•Your name
• Aston Martin model
• The vehicle identification number (i.e. The last six digits from the
VIN number label in the corner of the windscreen)
• The location of the vehicle
• Vehicle registration number and colour
• Telephone number where you can be contacted
• Description of the concern experienced

B - Assistance
3-B-3
Emergency Telephone Numbers
Please call your toll-free country number when requiring assistance within
your own country.
When outside you own country, call the normal toll line for assistance in
your own language.

Normal
Country
of ResidenceToll Free Lines -
For assistance
when inside your
Country of ResidenceToll Lines -
For assistance in your
own language when
outside your
Country of Residence
U.K. 0800 777 160 00 44 208 603 9875
Germany 0800 88 99 777 00 49 611 7320 304
France 0800 108 000 00 33 1 49 93 81 68
Spain 0900 152 337 00 34 91 452 29 42
Italy 0800 017 944 00 39 02 26609 857
Belgium 0800 14 524 00 32 2 773 62 66
Netherlands 0800 27866007 00 31 20 851 2269
Switzerland 0800 278 666 00 41 1 283 35 86

B - Assistance
3-B-4
European Emergency Service
The Aston Martin European Emergency Service is manned by multi-lingual
staff 24 hours a day, 7 days a week. By telephoning our personnel, all ar-
rangements will be made on your behalf, within the terms of the assistance
programme.
Please do not make your own arrangements, then expect Aston Martin
European Emergency Assistance to reimburse you, this is not the role
of the Emergency Service.
Where you are Covered
• If you are a permanent resident in Continental Europe, you are cov-
ered in the countries as defined below
• If you move permanently to another country within Continental
Europe during your period of cover, your entitlements remain the same.
Ensure you notify your Aston Martin Dealer
• Should you move permanently outside the area defined as Continen-
tal Europe, your cover will expire after 30 days
Continental Europe is defined as:
Andorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark,
Finland, France, Germany, Gibraltar, Greece, Hungary, Italy, Liechten-
stein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal (not
Madeira), Republic of Ireland, Romania, San Marino, Slovakia, Slovenia,
Spain (including the Balearic Islands and Canary Islands), Sweden, Swit-
zerland, Turkey (European part), and Vatican City.
The United Kingdom is defined as England, Scotland, Wales and Northern
Ireland.

B - Assistance
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Benefits
Roadside Recovery and Home Assistance
In the event of vehicle immobilisation Aston Martin European Emergency
Service will organise and pay for the costs of taking your Aston Martin to
the nearest Aston Martin Dealership, should assistance at home or at the
roadside prove unsuccessful.
Vehicle Recovery
In the event of vehicle immobilisation where your vehicle cannot be
repaired within 4 working days, Aston Martin European Emergency
Service will repatriate your Aston Martin to the Aston Martin Dealership
nearest your planned destination or home address.
Vehicle Collection After Repair
Following repairs organised by Aston Martin European Emergency Service,
the cost of a first class rail ticket or (if rail transport would normally exceed
6 hours) a business class air ticket will be met to permit you or a person
you designate to collect the repaired vehicle.

B - Assistance
3-B-6Get You Home/Hotel Accommodation
Should your Aston Martin not be repaired the same day, Aston Martin
European Emergency Service will organise and pay for the following:
a) First class rail transport, or, if rail transport would normally exceed 6
hours, scheduled business class air transport to enable you and your
passengers to return to your homes in the country of vehicle registration
or to continue your original journey.
b) A contribution towards hotel accommodation from the first day of
immobilisation. The maximum payable will be £100 per person per day
up to 2 days for hotel accommodation in the country of vehicle
registration or up to 7 days hotel accommodation elsewhere in
Continental Europe.
Car Hire
If, despite Roadside or Home Assistance, your Aston Martin cannot be
repaired the same day, Aston Martin European Emergency Service will
contribute towards the costs of a temporary replacement vehicle during
the time your vehicle remains immobilised.
The maximum payment under this section is £200 with a limit of £100 per
day in the country of registration or £400 with a limit of £100 per day
elsewhere in Continental Europe. You will be required to satisfy the
requirements of the vehicle hiring company. These requirements may
include:
• Production of your current valid driving license
• Taking up Collision Damage Waver (CDW) insurance, or taking up the
hire vehicle liability on your own insurance, as required by the hirer.
• Returning the loan car to the supplier with a full tank of fuel or paying
to have the fuel tank replenished by the hirer.

B - Assistance
3-B-7
European Autoroute Restrictions
If assistance is required on a French Autoroute or on certain Autoroutes in
other European countries, you must use the official SOS boxes at the side
of the road in order to arrange initial assistance or recovery. You will be
connected to the authorised Autoroute Assistance Service because these
roads are privatised. Neither Aston Martin European Emergency Service or
any other assistance organisation are allowed to assist on these roads.
Once your Aston Martin has been recovered from the Autoroute, you
should contact Aston Martin European Emergency Service at the earliest
opportunity to ensure that any further assistance arrangements you
require can be made on your behalf.
Aston Martin European Emergency Service will advise you how to reclaim
costs incurred for recovery from the Autoroute.
What is not Covered
Aston Martin European Emergency Service is thorough and
comprehensive, however, claims cannot be met as a result of any of the
following:
1 . W h e r e y o u , o r a n y o n e e l s e a c t i n g o n y o u r b e h a l f , m a k e r e p a i r o r s e r v i c e
arrangements without authorisation (and a file number) from Aston Martin
European Emergency Service.
2. Where loss, injury, damage, illness, death or legal liability have been
caused by the following:
a) Your property being held, taken or destroyed or damaged under the
order of any government or customs officials.
b) Ionising radiation or radioactive contamination from nuclear fuel or
nuclear waste or any risk from nuclear equipment.
c) The radioactive toxic explosive or other hazardous properties of any
explosive nuclear assembly or nuclear component thereof.