Symptom:
INCOMPLETE POWER OPEN - TIME OUT
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - TIME OUT
When Monitored: Anytime the Power Liftgate is operating.
Set Condition: The power open operation was not completed within 20 seconds.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
POWER LIFTGATE MOTOR
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - TIME-OUT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
liftgate several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop
assembly, loose/ hard weatherstrip, and gear teeth on the Power Liftgate Motor
assembly for wear or anything that would cause an obstruction to proper operation.
If necessary manually operate the power liftgate on a known good vehicle and notice
the effort needed to open and close for comparison.
Especially notice the effort needed to unlatch and close the liftgate.
Were there any mechanical problems found?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Power Liftgate Motor assembly.
Perform BODY VERIFICATION TEST - VER 1.
814
POWER DOORS - LIFTGATE
Symptom:
*POWER LIFTGATE INOPERATIVE
POSSIBLE CAUSES
DTC'S PRESENT
MODULE RESPONSE
INTERMITTENT PROBLEM
SYSTEM TESTS
TEST ACTION APPLICABILITY
1 With the DRBIIItcheck for response from the Body Computer and the Power
Liftgate Modules
Is there response from both modules?All
Ye s®Go To 2
No®Refer to symptom list for problems related to COMMUNICA-
TION.
2 With the DRBIIIt, read DTCs in POWER LIFTGATE and BODY COMPUTER.
Are any Power Liftgate related codes present?All
Ye s®Refer to symptom list for problems related to POWER LIFT-
GATE.
No®Go To 3
3 This test will determine what inhibited the Power Liftgate from operating properly.
With the DRBIIIt, select POWER LIFTGATE, MISCELLANEOUS, LAST INHIBIT
MONITOR.
Does the DRBIIItdisplay any INHIBIT REASONS?All
Ye s®Check for any binding conditions or other restrictions that may
prevent proper operation. Using the wiring diagram/schematic as
a guide, inspect the wiring and connectors.
No®Go To 4
4 Ensure Liftgate is fully closed before proceeding.
With the DRBIIItselect SYSTEM TEST.
Perform the Open, Close, Latch Cinch, Latch Release and Relay tests.
Did any test fail?All
Ye s®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors.
No®Test Complete.
833
POWER DOORS - LIFTGATE
Symptom:
INCOMPLETE LATCH RELEASE - RATCHET SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE - RATCHET SWITCH FAILURE
When Monitored: Whenever the power sliding door is operating in an opening direction.
Set Condition: The release operation was not completed in 4 seconds or a stall condition
was detected in the release operation. The pawl switch was grounded but the ratchet
switch remained open. This code will set only in the release operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
POWER SLIDING DOOR MODULE - RATCHET CIRCUIT
GROUND WIRE OPEN
SLIDING DOOR AJAR SWITCH SENSE WIRE OPEN
RATCHET SWITCH
TEST ACTION APPLICABILITY
1NOTE: This DTC will only set during the cinching operation after the 4
second time out. This may make it difficult to reproduce
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - RATCHET SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the rack and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the other sliding door or of a known good vehicle and notice the
effort needed to open and close.
Compare the effort needed on the disabled door.
Especially notice the effort needed to unlatch and close the door.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
853
POWER DOORS - SLIDING
Symptom:
INCOMPLETE LATCH RELEASE- NO REVERSE TO UNLOAD
CLUTCH
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE- NO REVERSE TO UNLOAD CLUTCH
When Monitored: Whenever the power sliding door is operating.
Set Condition: If the cinch release motor takes longer than 700 ms to perform a release
operation this code will set. The main causes of this code setting is some type of sticking
situation preventing the sector gear in the cinch release motor assembly to return to its
neutral position.
POSSIBLE CAUSES
DTC PRESENT
BINDING LATCH
CINCH RELEASE MOTOR ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - NO REVERSE TO
UNLOAD CLUTCH?All
Ye s®Go To 2
No®Operate the door several times and check for any binding or other
obstructions. To test the reverse action, open the sliding door part
way and continue holding the handle for 4 seconds. The motor
should run for approximately 100ms.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the sliding door for proper fit and alignment, loose/hard or torn seals or
anything that would cause an obstruction to proper operation.
Manually operate the sliding door of a known good vehicle and notice the effort
needed to open and close.
Compare the effort needed on the disabled sliding door.
Especially notice the effort needed to unlatch and latch the door.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Cinch Release Motor Assembly..
Perform BODY VERIFICATION TEST - VER 1.
855
POWER DOORS - SLIDING
Symptom:
INCOMPLETE LATCH RELEASE- OVERCURRENT
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE- OVERCURRENT
When Monitored: Whenever the power sliding door is operating in an opening direction.
Set Condition: The latch motor stall current of 6.2 amps was detected during a
non-redundant release. The main causes of this code setting is some type of blockage
during the release. This code is set during the power releasing operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
LATCH ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - OVER CURRENT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, lose/ hard or torn seals, worn teeth on
the rack and gear (lower drive unit) or anything that would cause an obstruction to
proper operation.
Manually operate the other sliding door or of a known good vehicle and notice the
effort needed to open and close.
Compare the effort needed on the disabled door.
Especially notice the effort needed to unlatch and close the door.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(S).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Latch Assembly.
Perform BODY VERIFICATION TEST - VER 1.
856
POWER DOORS - SLIDING
TEST ACTION APPLICABILITY
2 Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the rack and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the other sliding door or of a known good vehicle and notice the
effort needed to open and close.
Compare the effort needed on the disabled door.
Especially notice the effort needed to unlatch and close the door.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
3 With the DRBIIItin Inputs/Outputs, read the PAWL state.
Open the sliding door to full open position.
Using a screwdriver, click the latch to the first detent while observing the DRB111t.
Unlatch the latch by pulling the handle switch and observe the DRB111tfor a state
change.
Repeat this step several times while moving the door in different positions and
wiggling the wiring harness to check for an intermittent open.
Did the DRB111tshow the switch state changes correctly every time?All
Ye s®Replace the Power Sliding Door Module.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 4
4 Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Sliding Door Latch Sensing Switch connector (latch assembly).
Measure the resistance of the Ground wires (both) between the PSD C2 connector
(cavity 20) and the Sliding Door Latch Sensing Switch connector.
Wiggle the harness while observing the ohmmeter.
Is the resistance below 5.0 ohms on both ground wires?All
Ye s®Go To 5
No®Repair the Ground wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
5 Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Sliding Door Latch Sensing Switch connector (latch assembly).
Measure the resistance of the Pawl Switch Sense circuit between the PSD C2
connector and the Sliding Door Latch Sensing Switch connector.
Wiggle the harness while observing the ohmmeter.
Is the resistance below 5.0 ohms?All
Ye s®Go To 6
No®Repair the Pawl Switch Sense wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
6 If there are no possible causes remaining, view repair. All
Repair
Replace the Pawl Switch (latch assembly).
Perform BODY VERIFICATION TEST - VER 1.
858
POWER DOORS - SLIDING
INCOMPLETE LATCH RELEASE- PAWL SWITCH FAILURE ÐContinued
Symptom:
INCOMPLETE LATCH RELEASE- SECTOR GEAR RETURN FAIL-
URE
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE- SECTOR GEAR RETURN FAILURE
When Monitored: Whenever the power sliding door is operating.
Set Condition: If the cinch release motor takes longer than 700 ms to perform a release
operation this code will set. The main causes of this code setting is some type of sticking
situation preventing the sector gear in the cinch release motor assembly to return to its
neutral position.
POSSIBLE CAUSES
DTC PRESENT
BINDING SLIDING DOOR
CINCH RELEASE MOTOR ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - SECTOR GEAR
RETURN FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the sliding door for proper fit and alignment, loose/hard or torn seals or
anything that would cause an obstruction to proper operation.
Manually operate the sliding door of a known good vehicle and notice the effort
needed to open and close.
Compare the effort needed on the disabled sliding door.
Especially notice the effort needed to unlatch and close the door.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Cinch Release Motor Assembly..
Perform BODY VERIFICATION TEST - VER 1.
859
POWER DOORS - SLIDING
Symptom:
*POWER SLIDING DOOR INOPERATIVE
POSSIBLE CAUSES
DTC'S PRESENT
MODULE RESPONSE
INTERMITTENT PROBLEM
SYSTEM TESTS
TEST ACTION APPLICABILITY
1 With the DRBIIItcheck for response from the Body Computer and the Power Sliding
Door Modules
Is there response from both modules?All
Ye s®Go To 2
No®Refer to symptom list for problems related to COMMUNICA-
TION.
2 With the DRBIIIt, read DTCs in POWER SLIDING DOOR and BODY COMPUTER.
Are any Power Sliding Door related codes present?All
Ye s®Refer to symptom list for problems related to POWER SLIDING
DOORS.
No®Go To 3
3 This test will determine what inhibited the Power Sliding Door from operating
properly.
With the DRBIIIt, select POWER SLIDING DOOR, MISCELLANEOUS, LAST
INHIBIT MONITOR.
Does the DRBIIItdisplay any INHIBIT REASONS?All
Ye s®Check for any binding conditions or other restrictions that may
prevent proper operation. Using the wiring diagram/schematic as
a guide, inspect the wiring and connectors.
No®Go To 4
4 Ensure the sliding door is fully closed before proceeding.
With the DRBIIItselect SYSTEM TEST.
Perform the Open, Close, Latch Cinch, Latch Release and Relay tests.
Did any test fail?All
Ye s®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors.
No®Test Complete.
907
POWER DOORS - SLIDING