1997 OLDSMOBILE BRAVADA Owners Manual

GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet. General
Motors reserves the right to change eligibility
limitations and/or to discontinue its participation
in
this program.
Both Oldsmobile ana your Oldsmobile retailer are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that,
if a
situation arises where you feel your concern has not been adequately addressed, the Customer Satisfxtion Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Oldsmobile voluntarily participates
in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free
of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write
them at the
following address:
BBB
AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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We prefer you utilize the Customer Satisfaction
Procedure before
you resort to AUTO LINE, but you
may contact the BBB at any time. The
BBB will attempt
to resolve the complaint serving
as an intermediary. If
this mediation is U~SUCC~SS~UI, an illformal hearing will
be scheduled where eligible customers may present their
case
to an impartial third-party arbitrator.
The arbitrator
will make a decision which you may
accept
or reject. If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about
40 days from the
time you file a claim
until a decision is made.
Some state laws may require you to use this program
before filing a claim
with a state-run arbitration program
or
in the courts. For further information, contact the
BBB at 1-800-955-5 100 or the Oldsrnobile Customer
Assistance
Network at 1-800-442-6537.
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause
a crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA),
in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and
if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However,
NHTSA cannot become involved
in individual problems between you, your retailer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at
1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
WLtshington,
D.C. 20590
You
can also obtain other information about motor
vehicle
sutety from the Hotline.
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REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect,
you should immediately notify
Transport Canada,
in addition to notifying Genersl
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario KIG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in
a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-442-6537 or write:
Oldsmobile Customer Assistance Network
P.O.
Box 30095
Lansing, MI 48909
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre
1908 Colonel Sam Drive
Oshawa, Ontario L
1 H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
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1997 OLDSMOBILE SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book
and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
CURRENT PUBLICATIONS FOR 1997 OLDSMOBILE
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1997 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated P.O. Box 07130 Detroit, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended
to provide basic operational information about the
vehicle. The owner’s manual will include the Maintenance
Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual and
Warranty Booklet.
RETAIL SELL PRICE: $1
5.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $1
0.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model
GM vehicles. To request an order form, please
specify year and model name of the vehicle.
OR ORDER TOLL FREE: 1-800-782-4356
Monday-Friday 8:OO AM - 6:OO PM Eastern Time
For Credit Card Orders Only (VISA-Mastercard-Discover)
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ORDER TOLL FREE Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
(NOTE: For Credit Card Holders Only) service. If further information is needed, wrlte to the address s gn own below or call
(Monday-Friday 8:OO AM - 6:OO PM EST) information within 30 days of delivery. On returns, a re-stocking fee may be applied 1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without packing slip with return
FAX Orders Only 1-31 3-865-5927 against the original order.
PUBLICATION FORM
NUMBER
9
9
7
" I I I I I I
S
H
I
P
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0
NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside USA. please write to the above address for quotation.
HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMER'S NAME) (ATTENTION)
(STREET
ADDRESS-NO P.O.
BOX NUMBERS)
(CITY) (STATE) (ZIP CODE) DAYTIME TELEPHONE
NO. 0
AREA CODE
P
A
Y
E
N
T
Check or Money
Order payable to
Helm, Inc.
(USA funds
only - do not send cash.) .
Mastercard
0 VISA
Discover
TOTAL MATERIAL
Michigan Purchasers
add 6% sales tax
U.S. Order Processing $5.00
Canadian Postage
(See Note Below)
GRAND TOTAL
Account
Number:
ml
Expiration m ml Check here if your billing address
Date mo/yr: is different from your shipping
address shown.
CUSTOMER SIGNATURE I
GM-OLD-ORD97 '(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.) Note to Canadian Customers:
All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in US. funds. To cover Canadian postage, add $1 1.50 plus the US. order processing.
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a Section 9 Index
Accessory power Outlets ........................ 2-43
Adding Equipment
to the Outside of Your Oldsmohile ... 6-3
Adding Sound Equipment
........................ 3- 15
Add-on Equipment
............................. 4-44
AirBag
....................................... 1-18
Adding Equipment ............................ 1-23
How Does it Restrain .......................... 1-2 1
How it Works ................................ 1-20
Location .................................... 1-20
Readiness Light ......................... 1-19. 2-53
What Makes
it Inflate .......................... 1-2 1
What You See After it Inflates ................... 1-22
When Should
it Inflate ......................... 1-2 1
Aircleaner ....................................... 13
Air Conditioning ................................ 3-3
Refrigerants
................................. 6-6 I
Alignment and Balance . Tire ...................... 6-42
All-Wheel Drive
.......................... 2-18.6-18
Antenna, Fixed ................................. 3-16
Anti-Lock Brake System Warning Light
......... 2-56? 4-7
Servicing ................................... 1-23
Aluminum Wheels
. Cleaning ...................... 6-50 Appearance Care
............................... 6-44
Materials
.................................... 6-52
Arbitration Program
.............................. 8-7
Armrest
. Storage ............................... 2-39
Audio Systems
.................................. 3-6
Automatic Overdrive
............................ 2-17
Automatic Transmission Check
...................................... 7-40
Fluid ....................................... 6-14
Operation
................................... 2-15
Park Mechanism Check
........................ 7-42
Ashtrays
...................................... 2-42
Axle Front
.......................................... 18
Rear ....................................... 6-19
Battery ...................................... 6-29
Charge Light
................................ 2-53
Jllmp Starting ................................. 5-3
Warnings ................................ 5-3. 5-5
BBB Auto Line ............................... 8-7
Replacement. Keyless Entry ..................... 2-7
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Better Business Bureau Mediation ................... 8-7
Blizzard. Driving In ............................. 4-40
BrakeFluid
.................................... 6-25
Brake. Parking
................................. 2-18
Brake System Warning Light
...................... 2-55
Brakes Adjustment
.................................. 6-28
Master Cylinder .............................. 6-25
PedalTravel ................................. 6-28
Replacing System Parts
........................ 6-29
Trailer
...................................... 4-48
Wear ....................................... 6-28
Brake-Transmission
Shift Interlock Check ........... 7-41
Braking
........................................ 4-6
In Emergencies ................................ 4-9
Brightness Control .............................. 2-31
BTSICheck ................................... 7-41
Bulb Replacement
.............................. 6-30
Capacities and Specifications
............... 6-60.6-6 1
Carbon Monoxide ................ 2.8. 2-22.4-41,4-49
Cargo Security Shade
............................ 2-40
Cargo Tie
Downs ............................... 2-41
Certificatian/Tire Label
.......................... 4-42
Chains Safety
........................ ......... 4-48
Tire ........................................ 6-43
Changing a Flat Tire ............................. 5-21
Charging System Light
.......................... 2-53
Checking Your Restraint Systems
.................. 1-44
Chcrnical
Paint Spotting .......................... 6-51
Child Restraints
................................ 1-34
Center Seat Positions
.......................... 1-38
Securing in a Rear Outside Seat Position ........... 1-36
Securing
in the Right Front Seat Position .......... 1-38
Where to Put
................................ 1-34
Cigarette Lighter
............................... 2-42
Circuit Breakers and Fuses
....................... 6-55
Cleaner. Air
................................... 6-13
Cleaning
Aluminum Wheels ............................ 6-50
Fabric ...................................... 6-45
Glass ....................................... 6-47
Inside
of Your Oldsmobile ...................... 6-44
Instrument Panel
............................. 6-47
Leather
..................................... 6-47
Outside
of Your Oldsmobile .................... 6-48
Stains
...................................... 6-46
Tires
....................................... 6-50
Vinyl ....................................... 6-46
Weatherstrips
................................ 6-48
Wheels ..................................... 6-50
Windshield . Backglass and Wiper Blades .......... 6-48
Check
Gages Light
.............................. 2-57
Topstrap
................................... 1-35
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