1993 BUICK RIVIERA Owners Manual

Section E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and
who performed the service
in the columns indicated. When completing the
Maintenance Performed column, insert the numbers from the Schedule
I or Schedule II maintenance charts
which correspond to the maintenance performed. Also,
you should retain all maintenance receipts.
Your owner
information portfolio is a convenient place to store
them.
Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED
BY READING
287

Maintenance Record , .: . I..*. +-! -L.__> ~ ___~____- L ~ .. -~__
ODOMETER
DATE
READING SERVICED BY MAINTENANCE PERFORMED
~ ~- ~
I I
288

Customer Assistance for the Hearing
or Speech Impaired
1-800-TD-BUICK. (TDD users in Canada can dial
1-800-263-3830.)

REPORTING SAFETY DEFECTS TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in the
Washington,
D.C. area) or write to:
NHTSA
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada Box 8880
Ottawa, Ontario KlG 3J2.
REPORTING SAFETY DEFECTS
TOGENERALMOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-521-7300 , or write: Buick
Motor Division, Customer Assistance Center,
902 E.
Hamilton Avenue, Flint, MI 48550.
In Canada, please call us at 1-800-263-3777 (English) or
1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario
LIH 8P7
291

Service Publications
Information on how to obtain Product Service
Publications, Subscriptions and Indexes as described
below is applicable only in the fifty
U.S. states (and the
District of Columbia) and only for cars and light trucks
with GVWR less than
10,000 pounds (4 536 kg).
In Canada, information pertaining to Product Service Bulletins and Indexes can be obtained by writing to:
General Motors of Canada Limited
Service Publications Department
1908 Colonel Sam Dr.
Oshawa, Ontario LlH
8P7
Buick regularly sends its dealers. useful service bulletins
about Buick products. Buick monitors product
performance in the field. We then prepare bulletins for
servicing
our products better. Now, you can get these
bulletins too. Bulletins cover various subjects. Some pertain to the
proper use and care of your vehicle. Some describe
costly repairs. Others describe inexpensive repairs
which, if done
on time with the latest parts, may avoid
future costly repairs. Some bulletins tell a technician
how to repair a.new or unexpected condition. Others
describe a quicker way to fix your vehicle. They can
help
a technician service your vehicle better.
Most bulletins apply to conditions affecting a small
number of cars or trucks. Your Buick dealer or
a
qualified technician may have to determine if a specific
bulletin applies to your vehicle.
You can subscribe to all hick bulletins. This way you’ll
get them as they come out. You can wait a while and get
an index to the bulletins. You can also get individual
bulletins. However, you’ll need the index to identify them.
292

Subscriptions
You can subscribe to all Buick Product Service
Publications (PSP’s). This will include bulletins for all
cars sold by Buick and will not be limited to PSP’s
applicable to any particular model. When you buy a
subscription, you will receive the PSP’s in periodic
mailings, shortly after they come out.
A subscription
costs
U.S. $86.50 ($106.50 including a special binder)
and it entitles you to all PSP’s published by Buick
during the model year.
You can purchase a subscription
by sending a check or money order to:
Service Publications
Post Office Box 1901
Flint, Michigan 48501
along with the order form located in the following text.
You may get additional subscription ordering forms by
calling the toll-free number shown in the following text.
Individual PSP’s
If you don’t want to buy all the PSP’s issued by Buick
for all models in the model year, you can buy individual
PSP’s, such as those which may pertain to a particular
model.
To do this, you will first need to see our index of
PSP’s. It provides a variety of information. Here’s what
you’ll find in the index and how you can get one:
What You’ll Find in the Index:
A list of all PSP’s published by Buick in a model
year (1989 or later). PSP’s covering all models
of
Buick cars are listed in the same index.
Ordering information so you can buy the specific
Price information for the PSP’s you may want to
PSP’s you may want.
buy.
,293

How You Can Get an Index:
Indexes are published periodically. Most of the PSP’s
which could potentially apply to the most recent Buick
models will be listed in the most recent publication for
that model year.
This means you may want to wait until
the end of the model year before ordering an index, if
you are interested in buying PSP’s pertaining to a
current model year car or truck.
Some PSP’s pertaining to a particular model year
vehicle may be published in later years, and these would
be listed in the later year’s index. When you order
an
index for a model year that is not over yet, we’ll send
you the most recently published issue. Check the
ordering
form for indexes for earlier model years.
Cut out the ordering form, fill
it out, and mail it in. We
will then see to it that an index is mailed to you. There is
no charge for indexes for the 1989-1993 model years.
Toll-Free Telephone Number
If you want an additional ordering form for an index or a
subscription, just call toll-free and we’ll be happy to
send you one. Automated recording equipment will take
your name and mailing address. The number to call is
’
Copies at Participating Dealers
Copies of Indexes and individual PSP’s are at your
participating Buick dealer. You can ask
to see them.
A VERY IMPORTANT REMINDER: These PSP’s are
meant for technicians. They are not meant for the “do-it-yourselfer.” Technicians have the equipment,
tools, safety instructions, and know-how to do a job
quickly and safely.
Buick Service Publications
You can get these by using the order form:
1-800-55 1-4 123.