Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps andO-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 5% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that youhave your vehicle serviced at the propertimes. These intervals serve two purposes;one is to maintain the reliability of yourvehicle and the second is to keep your costof owning your vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Engine Specifications(page 291).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on theoperation of your vehicle. Ask yourdealership about the training andcertification their technicians havereceived.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide12-month or 12,500 mi (20,000 km) partsand labor limited warranty.
If you do not use Ford authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer onestop shopping. They can perform anyservices that are required on your vehicle,from general maintenance to collisionrepairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
Your vehicle is equipped with theIntelligent Oil-Life Monitor system, whichdisplays a message in the instrumentcluster display at the proper oil changeinterval. This interval may be up to one yearor 10,000 mi (16,000 km) for gas enginesand up to one year or 15,000 mi(24,000 km) for diesel engines.
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Your vehicle can be driven in such a waythat dilutes and increases the level of oilby short trips that do not allow the engineto get to operating temperature, extendedidling, and low speed driving for longperiods of time.
A message appears in the instrumentcluster display when it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 mi(800 km) of the message appearing. Makesure you reset the Intelligent Oil-LifeMonitor after each oil change. SeeInstrument Cluster (page 64).
If your instrument cluster display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5,000 mi (8,000 km) fromyour last oil change. Never exceed one yearor 10,000 mi (16,000 km) between oilchange intervals for gas engines.
Never exceed one year or 15,000 mi(24,000 km) between oil change intervalsfor diesel engines.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
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Scheduled Maintenance Services
Maintenance service adjustments mustconform to specifications contained in thismanual, and those shown on the ImportantEngine Information decal. Perform thefollowing services at scheduled intervalsbecause they essential to the life andperformance of your vehicle. Fordrecommends that you performmaintenance on all designated items toachieve best vehicle operation.
There are three types of maintenanceintervals for general vehicle environments:On-Highway, City and Severe Service. Inall applications, monitoring miles(kilometers) and time and when the engineis due for an oil change determine theactual interval. When the engine oil changeis required before the truck lubricationinterval, perform the lubrication at thesame time in order to reduce your vehicle’stime out of service.
Air Brake Adjustment
WARNING: Failure to maintainproper air brake adjustment can resultin reduction or loss of braking ability.
A qualified service technician, keeping tothe instructions in the service manual,should perform air brake inspection andadjustment or repairs.
Cam Brakes - Automatic SlackAdjusters
WARNING: Do not manually adjustthe automatic slack adjusters to correctexcessive push rod stroke as it may resultin reduced brake effectiveness and avehicle crash. Excessive push rod strokeindicates that a problem exists with theautomatic adjuster, with the installationof the adjuster, or with foundation brakecomponents that manual adjustmentdoes not remedy. Seek service from aqualified facility for excessive push rodstroke.
Inspect standard air brakes equipped withautomatic slack adjusters for proper brakeadjustment as listed in the maintenanceschedule charts.
However, inspect the brakes morefrequently when subjecting them to heavyuse or adverse operating conditions suchas:
•Frequent brake applications while fullyloaded.
•Operation on hilly or mountainousterrain.
•Frequent operation on dirt, gravel ormud.
Some aftermarket brake linings alsorequire more frequent inspections.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
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Multi-point Inspection
Washer spray and wiper operationFor oil and fluid leaks
Hazard warning system operationHood rest for lubrication
1Brake, coolant recovery reservoir, automatic transmission, power steering and windowwasher.2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-LifeMonitor that determines when you shouldchange the engine oil based on how youuse your vehicle. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the instrument cluster display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–10,000 mi(12,000–16,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe5,000–7,500 mi(8,000–12,000 km)Moderate to heavy load or towing
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When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Mountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme
3,000–5,000 mi(4,800–8,000 km)Maximum load or towingExtreme hot or cold operationUse of high sulfur diesel fuel
Note:Use the appropriate special operatingcondition for maintenance informationwhen using high sulfur diesel fuels,operating your vehicle off-road or in dustyconditions, such as unpaved roads.
Normal Maintenance Intervals
Note:Do not exceed the mileage or timeintervals.
Gasoline Engines
7,500 mi (12,000 km) or Six Months Whichever Comes First
Rotate the tires, inspect tire wear and measure the tread depth.1
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
Perform a multi-point inspection, recommended.
Inspect front oil hubs for leaks and check fluid level through hub cap sight glass.
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotatethe rear wheels if you notice unusual wear.
10,000 mi (16,000 km)/700 Engine Hours or 12 Months Whichever Comes First
Change the engine oil and filter.
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15,000 mi (24,000 km) or 12 Months Whichever Comes First
Inspect the automatic transmission fluid level. Consult an authorized dealer forrequirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and the parking brake.
Inspect the engine cooling system concentration, freeze-point protection, coolant leveland hoses.
Inspect the exhaust system and heat shields.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-joints. Lubricate any components that have grease fittings.
Brake Fluid Maintenance1
Change the brake fluid.2Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time forthe interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
Other Maintenance Items
Replace the engine air filter.Every 30,000 mi(48,000 km)
Replace the front wheel bearing grease and grease sealif you have non-sealed bearings.Every 60,000 mi(96,000 km)
Replace the spark plugs.Every 97,000 mi(156,000 km)Replace the spark plug wires.
Change the rear axle fluid. See Special OperatingConditions Scheduled Maintenance (page 335).Every 105,000 mi(168,000 km)Inspect the accessory drive belt or belts.1
Change the automatic transmission fluid and filter. Consultan authorized dealer for requirements.Every 150,000 mi(240,000 km)Replace the accessory drive belt or belts if not replacedwithin the last 100,000 mi (160,000 km).
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Other Maintenance Items
Replace the front wheel bearings and seals if you havenon-sealed bearings.
Change the engine coolant.2Every 200,000 mi(320,000 km)
1 If not replaced, inspect every 15,000 mi (24,000 km).2 Initial replacement at 10 years or 200,000 mi (320,000 km), then every five years or100,000 mi (160,000 km).
Diesel Engine
Note:Do not exceed the mileage or timeintervals.
At Every Oil Change Interval as Indicated by the Information Display1
Change the engine oil and filter.2
Drain the fuel filter water trap.
Refill the diesel exhaust fluid tank.
Rotate the tires, inspect the tires for wear and measure the tread depth.3
Perform a multi-point inspection, recommended.
Inspect the air filter restriction gauge. Replace the filter if necessary.
Inspect the automatic transmission fluid level. Consult an authorized dealer forrequirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and the parking brake.
Inspect the engine and secondary coolant concentration, freeze-point protection, coolantlevel and hoses.
Inspect the exhaust system and heat shields.
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