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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 11
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 43
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Instruments and Controls . . . . . . . . . . . . . . . 99
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Infotainment System . . . . . . . . . . . . . . . . . . . 148
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 185
Driving and Operating . . . . . . . . . . . . . . . . . . 192
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Service and Maintenance . . . . . . . . . . . . . . . 387
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 395
Customer Information . . . . . . . . . . . . . . . . . . 399
Reporting Safety Defects . . . . . . . . . . . . . . . 407
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Connected Services . . . . . . . . . . . . . . . . . . . . . 415
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Introduction
California Proposition 65 Warning
Litho in U.S.A.
Part No. 84989060 A First Printing©2022 General Motors LLC. All Rights Reserved.
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Introduction 9
1.Head-Up Display (HUD) 0130 (If
Equipped).
2. Air Vents 0190.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0142.
Windshield Wiper/Washer 0101.
4. Instrument Cluster (Base Level) 0107 or
Instrument Cluster (Uplevel) 0108.
5. Shift Lever. See Automatic Transmission
0 218.
Range Selection Mode. See Manual Mode
0 220.
6. Infotainment System. See Overview
(Uplevel Radio) 0150 or
Overview (Base Radio) 0149.
7. Light Sensor. See Automatic Headlamp
System 0140.
Vehicle Alarm System. See Vehicle
Security 029.
8. Upper Glove Box. See Glove Box094.
9. Lower Glove Box. See Glove Box094.
10. Upper Glove Box Button. See Glove Box
0 94.
11. Power Release Tailgate (If Equipped). See Tailgate 021.
Hazard Warning Flashers 0141. Traction Control/Electronic Stability
Control
0230.
Hill Descent Control Switch (If Equipped).
See Hill Descent Control (HDC) 0231.
Power Assist Steps 028 (If Equipped).
Express Window Down Button (If
Equipped). See Power Windows 039.
Tow/Haul Mode 0221 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement.
12. USB Port 0158.
13. Climate Control Systems 0185 (If
Equipped).
Dual Automatic Climate Control System
0 187 (If Equipped).
Heated and Ventilated Front Seats 050
(If Equipped).
14. Front Center Console Storage.
15. Cupholders 094.
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0278. 17. ENGINE START/STOP. See
Ignition
Positions 0211.
18. Steering Wheel Controls 0151.
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0126 or
Driver Information Center (DIC) (Uplevel)
0 128.
19. Horn 0101.
20. Steering Wheel Adjustment 0100 (Out
of View).
21. Hood Release. See Hood0305.
22. Cruise Control 0233.
Adaptive Cruise Control (Camera) 0235
(If Equipped).
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 0100 (If
Equipped).
23. Fog Lamps 0142 (If Equipped).
Instrument Panel Illumination Control
0 144.
Exterior Cargo Lamps 0144.
Exterior Lamp Controls 0138.
Task Lighting 0143 (If Equipped).
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Seats and Restraints 45
If you are installing a child restraint in the
rear seat, seeLower Anchors and Tethers for
Children (LATCH System) 077.
Center Headrest
The vehicle’s rear seat may be equipped
with a headrest in the center seating
position that cannot be adjusted.
If you are installing a child restraint in the
rear seat, see Lower Anchors and Tethers for
Children (LATCH System) 077.
Front Seats
Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.
To adjust a manual seat:
1. Pull the handle at the front of the seat.
2. Slide the seat to the desired position and release the handle.
3. Try to move the seat back and forth to be sure it is locked in place.
To adjust the seatback, see Reclining
Seatbacks 046.
To adjust the lumbar support, if equipped,
see Lumbar Adjustment 047.
Center Seat
If equipped, the center front seatback
doubles as an armrest and cupholder/
storage area for the driver and passenger
when the center front seat is not used.
Pull the strap on the side of the center
seatback to fold the center seatback. Do not
use the center seatback as a seating position
when the seatback is folded down.
To raise the seatback, push the seatback
rearward until it locks in the upright
position. Push and pull on the seatback to
make sure it is locked.
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94 Storage
Storage
Storage Compartments
Storage Compartments . . . . . . . . . . . . . . . . . 94
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . 95
Rear Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Center Console Storage . . . . . . . . . . . . . . . . 96
Floor Console Storage . . . . . . . . . . . . . . . . . . 96
Additional Storage Features
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . 97
Storage Compartments{
Warning
Do not store heavy or sharp objects in
storage compartments. In a crash, these
objects may cause the cover to open and
could result in injury.
Glove Box
To access the upper glove box, pull up on
the handle.
To access the lower glove box, pull up on
the handle. Use the mechanical key in the
remote key to lock or unlock. See Keys011.
To access the upper glove box, press the
button to the left.
To access the lower glove box, pull the
handle from the side. To close, push the
glove box up until it latches. Use the
mechanical key in the remote key to lock or
unlock.
Cupholders
Front
There may be cupholders on the center
front seat console armrest.
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Storage 95
Rear
If equipped, pull the rear seat armrest down
to access the cupholders.
Underseat Storage
There may be storage under the rear
passenger seat. Lift up on the seat bench to
access. Push the seat bench toward the floor
to close.
Rear Storage
There may be storage in the rear seat. Pull
the tab to access.
Push the storage door to close. The storage
door must be closed before installing child
restraints.
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96 Storage
Center Console Storage
Bench Seat
Pull the strap on the side of the center
seatback to access the storage area and
cupholders. Do not use the center seatback
as a seating position when the seatback is
folded down.
To raise the seatback, push the seatback
rearward until it locks in the upright
position. Push and pull on the seatback to
make sure it is locked.
Bench Seat
If equipped with storage, press the latch and
lift to open.
Bucket Seat Press the latch and lift to open.
Floor Console Storage
If equipped with front center seat storage,
unlock with the mechanical key in the
remote key, press the latch, and lift to open.
See
Keys 011.
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Storage 97
Additional Storage Features
Cargo Tie-Downs
This vehicle is equipped with 12 fixed cargo
tie-downs.
Caution
The truck bed walls will collapse if the
tie-downs are overloaded.
Any of the 12 locations inside the truck bed
can be used. The maximum load per corner
is 227 kg (500 lb). Accessory Tie-Downs
Additional Accessory Tie-Down Points
Any of the nine holes inside the truck bed
can be used for tie-downs.
The maximum load is 113 kg (250 lb) per
tie-down.
Caution
The truck bed walls will collapse if the
tie-downs are overloaded.
To install: 1. Insert a tie-down loop assembly until it is flush with the truck bed wall.
2. Turn the tie-down loop clockwise to tighten. The tie-down will be hard to
turn until the toggle moves past the
installation point on the toggle guide.
3. Fasten the tie-down firmly by hand only. Do not use tools.
To remove: 1. Remove the tie-down loop completely by turning counterclockwise while holding
the backing plate against the truck
bed wall.
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98 Storage
2. Pull the backing plate away from thetruck bed wall until a click is heard. This
locks the toggle into position on the
toggle guide.
3. Push the backing plate against the truck bed wall. This allows the toggle nut
to spin.
4. Remove the backing plate, toggle guide, and toggle nut from the truck bed wall
completely.
5. Reinstall the tie-down loop through the backing plate into the toggle nut for
reuse.