2024 CHEVROLET SILVERADO Voice assistant

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
152 Infotainment System
The favorites and volume switches are on
the back of the steering wheel.1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone for Uplevel Radio) 0165 or
Bluetooth (Pairing and Using a Phone for
Base Radio) 0169 or
Bluetooth (Overview) 0165.
Maps
If equipped, touch the Maps icon to display
the navigation map. See Using the
Navigation System 0160.
Google Assistant
If equipped, touch the Google Assistant icon
to open the Google Assistant app. See Voice
Recognition 0163.
Google Play
If equipped, touch to download some of
your favorite apps in your vehicle.
Downloading apps on Google Play requires
you to sign into a Google Account and have
internet connectivity in your vehicle. Some
third-party apps require a separate account
and, in some cases, a paid subscription for
in-vehicle access.
Settings
Touch the Settings icon to display the
Settings menu. See Settings (Uplevel Radio)
0 177 orSettings (Base Radio) 0175.
Apple CarPlay
If equipped, touch the Apple CarPlay icon to
activate Apple CarPlay after a supported
device is connected. See Apple CarPlay and
Android Auto (Base Radio) 0172 or
Apple CarPlay and Android Auto (Uplevel
Radio) 0174.
Android Auto
If equipped, touch the Android Auto icon to
activate Android Auto after a supported
device is connected. See Apple CarPlay and
Android Auto (Base Radio) 0172 or
Apple CarPlay and Android Auto (Uplevel
Radio) 0174.
Shortcut Tray
For uplevel radios, the shortcut tray is left
of the display. It shows up to five
applications.
For base radios, the shortcut tray is near the
bottom of the display. It shows up to four
applications.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
160 Infotainment System
Navigation
Using the Navigation System
The Navigation software is provided by
Google Maps. The information provided in
this section is a general overview and is
subject to change. For the latest functional
information, see g.co/mapsincar.
Accept the Terms and Conditions to use.
Internet Connectivity
Google Maps relies on a subscription data
plan for full functionality, including
availability of offline maps. With an
applicable connected services plan, Google
Maps can be used offline when driving
through connectivity dead zones by
auto-downloading offline maps prior to
going offline.
Profiles
Sign in to a Google Account for personalized
service. Information available in the Google
Account will be shown.
To log into a profile, see Accounts under
Settings (Uplevel Radio)0177 or
Settings (Base Radio) 0175. Voice Assistant
If equipped, Google Maps can be controlled
by voice commands, see Google Assistant
under
Voice Recognition 0163.
Language and Units
To change the language and units, see
Settings (Uplevel Radio) 0177 or
Settings (Base Radio) 0175.
Mute Settings
During active route guidance, Google Maps
can give audible voice directions, traffic
alerts, or can be muted. In the Google Maps
app, touch Settings, then Mute settings to
access the options. Alternatively, audible
voice directions and traffic alerts can be
muted by touching the sound icon on the
turn card during active navigation.
Compass
The Google Maps orientation can be
changed between the direction currently
traveling and pointing North. Touch the
compass to switch between these options.
To recenter the map to the current location,
touch the location icon.
Maps
Auto-downloaded Maps
Google Maps downloads maps automatically
for use when not connected to the Internet.
Offline maps make map data available to
vehicle features regardless of connectivity.
These offline maps are only available with
an applicable connected services plan.
To turn on auto-download: 1. Open Google Maps.
2. Touch the settings icon.
3. Touch Privacy center, then select Offline maps.
4. Select Auto-download offline maps.
5. Check the Internet connection and wait for the download to finish.
Downloading Offline Maps 1. Open Google Maps.
2. Touch Settings, then Offline maps.
3. Touch the Select your own map square icon.
4. Adjust the map to cover the desired area to download.
5. Touch Download.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 161
Navigation Symbols
The following are the most common
symbols that may appear in Google Maps.
This indicates the vehicle’s current location
and direction on the map.
The destination pin marks the location of
the final destination. Touch the pin to view
the destination address or to add it or
remove it from the Favorites list. Hide the
information by touching the pin one more
time. It will automatically time out if no
action is taken.A second pin in the menu is the route
overview. Touch this pin to show more
details of the destination or to remove the
destination.
Destination
Searching for a Destination
A destination can be searched using Google
Assistant.
To search for a destination without Google
Assistant:
1. Open Google Maps.
2. Touch the Search field.
3. Enter the destination.
4. Touch the navigation icon.
Alternate Routes
Alternate routes are displayed as separate
lines. While in either turn-by-turn navigation
or on the route overview, touch the
suggested alternate route.
Adding a Stop on Route by Voice 1. While in turn-by-turn navigation, touch the Search icon at the bottom.
2. Touch the Google Assistant mic icon and say the destination to search by voice. 3. Select the desired search result from
the list.
4. Touch the Add stop icon.
Adding a Stop on Route by Category 1. While in turn-by-turn navigation, touch the Search icon at the bottom.
2. Select a category.
3. Select the desired search result from the list.
4. Touch the Add stop icon.
Adding a Home or Work Address
To edit a home or work address, an account
must be logged in. See Accounts under
Settings (Uplevel Radio) 0177 or
Settings (Base Radio) 0175.
1. Open Google Maps.
2. Touch Settings, then touch Edit home or work.
3. Enter the address.
Search by Category
Destinations can be searched by category,
such as restaurant or grocery store. 1. Open Google Maps.
2. Touch the search bar.
3. Touch Categories, then select a category.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 163
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in Maps.To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
Voice Recognition
If equipped, Google Assistant allows for
hands-free use of media and messaging,
navigation and climate control functionality
in the vehicle. This feature can be started by
pressing
gon the steering wheel, touching
Google Assistant on the Home screen, or by
using the wake up words “Hey Google”or
“OK Google.”
However, not all features within these areas
are supported by voice commands and
requires the user to have a valid data
subscription plan in order to use some of
the Google Assistant features.
Using Voice Recognition
Voice recognition becomes available once
the system is initialized. This begins when
the vehicle is turned on. Initialization may
take a few moments. 1. Press
gon the steering wheel controls,
touch Google Assistant on the Home
screen, or use the wake up words “Hey
Google” or“OK Google” to activate voice
recognition. Google Assistant must be set
as the Default Assistant for the
gand
the wake word options to work.
2. Clearly speak one of the commands described later in this section.
Canceling Google Assistant
.Presscon the steering wheel controls
to cancel the Google Assistant request.
Helpful Hints for Speaking Commands
Voice recognition identifies commands that
are naturally stated in sentence form,
or direct commands that state the
application and the task.
For best results:
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Play”followed by the
radio station number.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
164 Infotainment System
Direct commands are more clearly
understood by the system. An example of a
direct command is“Dial .”
If a cell phone number was saved with a
name and a place, the direct command
should include both. For example “Call
at work.”
Voice Recognition for the Radio
When voice is started, the voice recognition
commands for AM, FM, SiriusXM (if
equipped), and media apps (if supported) are
available.
“Play AM” :Tune to the
radio station frequency identified in the
command (like “nine fifty”).
“Play FM” :Tune to the
radio station frequency identified in the
command (like “one oh one point one”).
“Play channel on
SiriusXM” :Tune to the SiriusXM radio
station channel number identified in the
command. This command may require an
online connection.
“Play on Sirius XM” :
Tune to the SiriusXM radio station channel
name identified in the command. This
command may require an online connection. “Play on

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 165
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices to:
.Place and receive calls in a
hands-free mode.
.Share the device’s address book or
contact list with the vehicle.
.Stream audio (music, podcasts).
.Notify receipt of text messages.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the system. The system can be used while the
vehicle is on or in accessory mode. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
Online
Account 0401 for more information about
compatible mobile devices.
Controls
Use the controls on the infotainment display
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g: Press and release to answer incoming
calls on your connected Bluetooth mobile
device. Press and hold for mobile device
assistant.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0152.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume controls for the infotainment
system. The adjusted volume level remains
in memory for later calls. The volume
cannot be lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone for Uplevel Radio)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.Touch the Phone icon on the home page
of the infotainment display.
.If no mobile device has been paired, a
message on the infotainment display will
show the Manage Phones option. Touch