Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
2 Introduction
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, SILVERADO, and Z71
are trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes
subsequent to the printing of this owner’s
manual, including changes in standard or
optional content. If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Introduction 3
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.” Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints
Q:Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
h:Risk of Electrical Fire
>:Seat Belt Reminders
I:Side Blind Zone Alert
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
6 Introduction
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0232.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0221.
Driver Mode Control 0232 (If Equipped).
2. Air Vents 0190.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0142.
Windshield Wiper/Washer 0101.
4. Head-Up Display (HUD) 0130 (If
Equipped).
5. Instrument Cluster (Base Level) 0107 or
Instrument Cluster (Uplevel) 0108.
6. Shift Lever. See Automatic Transmission
0 218.
Range Selection Mode. See Manual Mode
0 220.
7. Light Sensor. See Automatic Headlamp
System 0140.
Vehicle Alarm System. See Vehicle
Security 029.
8. Infotainment Controls. See Overview
(Uplevel Radio) 0150 or
Overview (Base Radio) 0149.
9. Upper Glove Box. See Glove Box094.
10. Lower Glove Box. See Glove Box094. 11.
Climate Control Systems 0185 (If
Equipped).
Dual Automatic Climate Control System
0 187 (If Equipped).
12. Park Assist Switch (If Equipped). See Assistance Systems for Parking or Backing
0247.
Traction Control/Electronic Stability
Control 0230.
Hazard Warning Flashers 0141.
Hill Descent Control Switch (If Equipped).
See Hill Descent Control (HDC) 0231.
Power Assist Steps 028 (If Equipped).
Power Release Tailgate (If Equipped). See
Tailgate 021.
Express Window Down Button (If
Equipped). See Power Windows 039.
Tow/Haul Mode 0221 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement.
13. Power Outlet (Alternating Current) (If Equipped). See Power Outlets0102.
14. Power Outlet (Direct Current). See Power
Outlets 0102. 15.
USB Port 0158.
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0278.
17. ENGINE START/STOP. See Ignition
Positions 0211.
18. Steering Wheel Controls 0151.
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0126 or
Driver Information Center (DIC) (Uplevel)
0 128.
19. Horn 0101.
20. Hood Release. See Hood0305.
21. Steering Wheel Adjustment 0100 (Out
of View).
22. Cruise Control 0233.
Adaptive Cruise Control (Camera) 0235
(If Equipped).
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 0100 (If
Equipped).
23. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 0117.
24. Electric Parking Brake 0228.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Introduction 9
1.Head-Up Display (HUD) 0130 (If
Equipped).
2. Air Vents 0190.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0142.
Windshield Wiper/Washer 0101.
4. Instrument Cluster (Base Level) 0107 or
Instrument Cluster (Uplevel) 0108.
5. Shift Lever. See Automatic Transmission
0 218.
Range Selection Mode. See Manual Mode
0 220.
6. Infotainment System. See Overview
(Uplevel Radio) 0150 or
Overview (Base Radio) 0149.
7. Light Sensor. See Automatic Headlamp
System 0140.
Vehicle Alarm System. See Vehicle
Security 029.
8. Upper Glove Box. See Glove Box094.
9. Lower Glove Box. See Glove Box094.
10. Upper Glove Box Button. See Glove Box
0 94.
11. Power Release Tailgate (If Equipped). See Tailgate 021.
Hazard Warning Flashers 0141. Traction Control/Electronic Stability
Control
0230.
Hill Descent Control Switch (If Equipped).
See Hill Descent Control (HDC) 0231.
Power Assist Steps 028 (If Equipped).
Express Window Down Button (If
Equipped). See Power Windows 039.
Tow/Haul Mode 0221 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement.
12. USB Port 0158.
13. Climate Control Systems 0185 (If
Equipped).
Dual Automatic Climate Control System
0 187 (If Equipped).
Heated and Ventilated Front Seats 050
(If Equipped).
14. Front Center Console Storage.
15. Cupholders 094.
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0278. 17. ENGINE START/STOP. See
Ignition
Positions 0211.
18. Steering Wheel Controls 0151.
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0126 or
Driver Information Center (DIC) (Uplevel)
0 128.
19. Horn 0101.
20. Steering Wheel Adjustment 0100 (Out
of View).
21. Hood Release. See Hood0305.
22. Cruise Control 0233.
Adaptive Cruise Control (Camera) 0235
(If Equipped).
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 0100 (If
Equipped).
23. Fog Lamps 0142 (If Equipped).
Instrument Panel Illumination Control
0 144.
Exterior Cargo Lamps 0144.
Exterior Lamp Controls 0138.
Task Lighting 0143 (If Equipped).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
10 Introduction
24. Data Link Connector (DLC) . SeeMalfunction Indicator Lamp (Check
Engine Light) 0117 (Out of View).
25. Automatic Transfer Case Control. See Four-Wheel Drive 0221 (If Equipped).
Driver Mode Control 0232 (If Equipped).
Tow/Haul Mode. See Driver Mode Control
0 232 (If Equipped).
26. Electric Parking Brake 0228.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Keys, Doors, and Windows 13
See your dealer if a new remote key is
needed.
S:The engine may be started from
outside the vehicle using the remote key.
Press
Stwice. See Remote Vehicle Start
0 18.
Q:Press to lock all doors and the tailgate,
if equipped.
If enabled, the turn signal lamps flash and/
or the horn may sound on the second press
to indicate locking has occurred. If enabled,
the horn chirps when
Qis pressed again
within three seconds. To view available settings from the infotainment screen, touch
Settings > Vehicle > Remote Lock, Unlock,
Start.
If the driver door is open when
Qis
pressed, all doors will lock and then the
driver door will immediately unlock,
if enabled. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
If the passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qarms the alarm system. See
Vehicle Alarm System 029.
If equipped with remote mirror folding,
double pressing and holding
Qfor
one second will fold the mirrors, if enabled.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
K: Press once to unlock only the driver
door. If
Kis pressed again within
three seconds, all remaining doors and the
tailgate unlock. The interior lamps may
come on and stay on for 20 seconds or until
the ignition is turned on. If enabled, the turn signal lamps flash twice
to indicate unlocking has occurred.
If enabled, the exterior lamps may turn on.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Pressing
Kon the remote key disarms the
alarm system. See Vehicle Alarm System
0 29.
If equipped with remote mirror folding,
double pressing and holding
Kfor
one second will unfold the mirrors,
if enabled. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
Double press and hold
Kuntil the windows
fully open, if remote window operation is
enabled. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
x: Press twice quickly to release the
tailgate, if equipped.
7: Press and release to initiate vehicle
locator. The turn signal lamps flash and the
horn sounds three times.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
16 Keys, Doors, and Windows
To start the vehicle:
Transmitter Pocket without Floor Console
Transmitter Pocket with Floor Console1. Place the remote key in the transmitter
pocket/insert.
2. With the vehicle in P (Park) or N (Neutral) press the brake pedal and ENGINE
START/STOP.
Replace the remote key battery as soon
as possible.
Battery Replacement
{Warning
Never allow children to play with the
remote key. The remote key contains a
small battery, which can be a choking
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not touch
metal surfaces on the remote key when
it has been exposed to extreme heat.
These surfaces can be hot to the touch at
temperatures above 59 °C (138 °F).
Caution
When replacing the battery, do not touch
any of the circuitry on the remote key.
Static from your body could damage the
remote key.
Caution
Always replace the battery with the
correct type. Replacing the battery with
an incorrect type could potentially create
a risk of battery explosion. Dispose of
used batteries according to instructions
and local laws. Do not attempt to burn,
crush, or cut the used battery, and avoid
exposing the battery to environments
with extremely low air pressures or high
temperatures.
Caution
If the remote key is not reassembled
properly, liquids could enter the housing
and damage the circuitry, resulting in a
remote key malfunction and/or failure. To
prevent damage, always follow the steps
for remote key reassembly in this manual
(Continued)
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
18 Keys, Doors, and Windows
4. Pull the seal by pulling on the tab toaccess the battery.
5. Remove the old battery. Do not use a metal object.
6. Insert the new battery, positive side facing up. Replace with a CR2450 or
equivalent battery.
7. Place the seal back into the groove around the battery compartment.
8. Replace the battery cover by snapping it back into the remote key.
9. Reinsert the mechanical key.
Remote Vehicle Start
If equipped with the remote start feature,
the climate control system will come on
when the vehicle is started remotely,
depending on the outside temperature.
The rear defog and heated and ventilated
seats, if equipped, may also come on. See
Heated and Ventilated Front Seats 050. To
view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
If equipped, the automatic heated steering
wheel may also come on. See Heated
Steering Wheel 0100. Laws in some communities may restrict the
use of remote starters. Check local
regulations for any requirements on remote
starting of vehicles.
Do not use remote start if the vehicle is low
on fuel. The vehicle may run out of fuel.
The vehicle cannot be remote started if:
.The remote key is inside the vehicle or if
the key is in the ignition.
.The hood is not closed.
.There is an emission control system
malfunction and the lamp is on.
.The ignition is in any mode other
than off.
.The hazard warning flashers are on.
.The 30 minutes of engine run time have
been used.
.The vehicle is not in P (Park).
The engine will turn off during a remote
vehicle start if:
.The coolant temperature gets too high.
.The oil pressure gets low.
The remote key range may be reduced
while the vehicle is running.
Other conditions can affect the performance
of the remote key. See Remote Key012. Starting the Engine Using Remote Start
Press
Stwice on the remote key. The turn
signal lamps will flash. The lamps flash to
confirm the request to remote start the
vehicle has been received. During the
remote start the parking lamps will remain
on as long as the engine is running.
The engine will shut off after 15 minutes or
after the remainder of the 30 minute total
running time is used, unless you stop the
remote start before engine running has
completed or the vehicle is turned on.
Press the brake pedal and turn the ignition
on to drive the vehicle.
Total Engine Run Time
Remote start can be used for up to
30 minutes of total engine run time.
After two remote starts of 15 minutes,
or multiple shorter time starts totaling
30 minutes have been used, the vehicle
must be started and then turned off before
the remote start can be used again.
Canceling a Remote Start
To cancel a remote start, do one of the
following:
.PressS. The parking lamps will turn off.