Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 157
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid SiriusXM
radio subscription can receive SiriusXM
programming.
SiriusXM radio has a wide variety of
programming and commercial-free music,
coast to coast, in digital-quality sound. In
the U.S., see www.siriusxm.com or call
1-888-601-6296. In Canada, see
www.siriusxm.ca or call 1-877-438-9677.
When SiriusXM is active, the channel name,
number, song title, and artist appear on the
display.
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required and Terms and Conditions
accepted. Connected vehicle services vary bymodel and require a complete working
electrical system, cell reception, and GPS
signal.
Reference the SiriusXM user guide for use
and subscription information.
Playing SiriusXM Content
Touchr,j,ror[on the now playing
screen to rewind, pause, play, or fast
forward content.
Finding a Channel
From the SiriusXM now playing screen,
touch
oCH or CHpto open the SXM tuner
channel list.
To directly tune to a channel, touch the
Tune icon to enter a channel number using
the keypad.
Browsing Content
Touch(to view different browsing
content.
Browse will include Channels, Music, On
Demand shows and episodes, Sports and
News content.
SiriusXM Settings
From the SiriusXM now playing screen,
touch the user settings icon in the upper
right to display the SiriusXM settings
The settings include subscription
information, help and support, and listener
preferences.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 225
Shifting Out of N (Neutral)
To shift out of N (Neutral):1. Turn the ignition on with the engine off. See Ignition Positions 0211.
2. Set the parking brake. See Electric
Parking Brake 0228.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m. Transfer
case shifts out of N (Neutral) can only be
made into 2
m. When the shift to 2mis
complete, the indicator in the instrument
cluster will stop flashing. If the transfer
case cannot complete a shift, the
indicator will return to the previously
selected setting.
Part-time Transfer Case
Two-Speed Transfer Case
Work Truck Shown, All Other Models Similar
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The indicator in the instrument
cluster will flash while a shift is in progress.
The indicator displayed will change to
indicate the setting requested. When the shift is complete the indicator will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.
The settings are:
N (Neutral) :
Use only when the vehicle
needs to be towed. See Recreational Vehicle
Towing 0374 or
Transporting a Disabled Vehicle 0373.
2
m(Two-Wheel Drive High) : Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This setting
engages the front axle and delivers extra
torque. Choose 4
nwhen driving off-road in
deep sand, deep mud, or deep snow, and
while climbing or descending steep hills.
While driving in 4
n, keep vehicle speed
below 60 km/h (36 mph).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 245
When towing a trailer with ACC, it is
important to properly set the Trailer Gain.
See“Integrated Trailer Brake Control
System” inTowing Equipment 0278 for
Trailer Gain Adjustment Procedure.
Use Tow/Haul mode when driving down
steep hills or mountain grades, or when
hauling heavy loads. See Driver Mode
Control 0232.
Disengaging ACC
There are three ways to disengage ACC:
.Step lightly on the brake pedal.
.Press*.
.PressJ.
Erasing Speed Memory
The ACC set speed is erased from memory if
Jis pressed or if the ignition is turned off.
Weather Conditions Affecting ACC
If the interior temperature is extremely
high, the instrument cluster may indicate
that ACC is temporarily unavailable. This can
be caused by extreme hot weather
conditions with direct sunlight on the front
camera. ACC will return to normal operation
once the cabin temperature is lower. Conditions that are associated with low
visibility, such as fog, rain, snow, or road
spray, may limit ACC performance. Water
droplets from rain or snow that remain on
the windshield may also limit ACC’s ability
to detect objects.
System operation may be limited under
snow, heavy rain, or road spray conditions.
{Warning
Camera visibility may be limited and the
ACC system may not work properly if the
windshield is not clear. Do not use ACC if
moisture is present on the inside of the
windshield or the windshield washer is
used in cold weather. Turn on the front
defroster and make sure the windshield is
clear before using ACC. Before driving,
check that the windshield wipers are in
good condition and replace them if worn.
Lighting Conditions Affecting ACC
The ACC front camera can be affected by
poor lighting conditions, and ACC may have
limited performance when:
.There are changes in brightness, such as
entering and exiting tunnels, bridges, and
overpasses.
.Low sun angles cause the camera to not
detect objects, or it is more difficult to
detect objects in the same traffic lane.
.Lighting is poor in the evening or early
morning
.There are multiple changes in brightness
or shadows along the vehicle roadway.
.In a tunnel without the headlamps on,
or in a tunnel when there is a vehicle in
front that does not have its taillamps on.
.Subjected to strong light from opposing
lane traffic in the front of the vehicle,
such as high-beam headlamps from
oncoming traffic.
Accessory Installations and Vehicle
Modifications
Do not install or place any object around
the front camera windshield area that would
obstruct the front camera view.
Do not install objects on top of the vehicle
that overhang and obstruct the front
camera, such as a canoe, kayak, or other
items that can be transported on the
vehicle roof.
Do not modify the hood, headlamps, or fog
lamps, as this may limit the camera’s ability
to detect an object.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Vehicle Care 303
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 304
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . 304
Accessories and Modifications . . . . . . . . . 304
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 305
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Engine Compartment Overview . . . . . . . . 307
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Engine Oil Life System . . . . . . . . . . . . . . . . . 310
Automatic Transmission Fluid . . . . . . . . . . 311
Engine Air Filter Life System . . . . . . . . . . . 311
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 312
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 313
Engine Overheating . . . . . . . . . . . . . . . . . . . . 315
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . 317
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Power Steering Fluid . . . . . . . . . . . . . . . . . . . 317
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Brake Pad Life System . . . . . . . . . . . . . . . . . 319
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Battery - North America . . . . . . . . . . . . . . . 321
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 323
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Noise Control System . . . . . . . . . . . . . . . . . . 323
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 324
Park Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Wiper Blade Replacement . . . . . . . . . . . . . 325
Glass Replacement . . . . . . . . . . . . . . . . . . . . . 325
Windshield Replacement . . . . . . . . . . . . . . 326
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 327
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 327
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 327
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 327
Taillamps, Turn Signal, Stoplamps, and Back-Up Lamps . . . . . . . . . . . . . . . . . . . . . . 328
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . 329
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 330
Electrical System
Electrical System Overload . . . . . . . . . . . . 330
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Engine Compartment Fuse Block . . . . . . . 332
Instrument Panel Fuse Block (Left) . . . . . 335 Instrument Panel Fuse Block (Right) . . . 337
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . 340
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . 341
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . . 341
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 342
Tire Terminology and Definitions . . . . . . 342
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Tire Pressure Monitor System . . . . . . . . . 345
Tire Pressure Monitor Operation . . . . . . 346
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 351
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
When It Is Time for New Tires . . . . . . . . 353
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 354
Different Size Tires and Wheels . . . . . . . . 355
Uniform Tire Quality Grading . . . . . . . . . 356
Wheel Alignment and Tire Balance . . . . 357
Wheel Replacement . . . . . . . . . . . . . . . . . . . 357
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 358
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 360
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 370
Jump Starting
Jump Starting - North America . . . . . . . . 370
Towing the Vehicle
Transporting a Disabled Vehicle . . . . . . . 373
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Vehicle Care 343
Belt:A rubber coated layer of cords
that is located between the plies and
the tread. Cords may be made from
steel or other reinforcing materials.
Bead
:The tire bead contains steel
wires wrapped by steel cords that hold
the tire onto the rim.
Bias Ply Tire
:A pneumatic tire in which
the plies are laid at alternate angles
less than 90 degrees to the centerline
of the tread.
Cold Tire Pressure
:The amount of air
pressure in a tire, measured in kPa
(kilopascal) or psi (pounds per square
inch) before a tire has built up heat
from driving. See Tire Pressure0344.
DOT Markings
:A code molded into the
sidewall of a tire signifying that the tire
is in compliance with the U.S.
Department of Transportation (DOT)
Motor Vehicle Safety Standards. The
DOT code includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also identify the
tire manufacturer, production plant,
brand, and date of production. GVWR
:Gross Vehicle Weight Rating.
See Vehicle Load Limits 0204.
GAWR FRT
:Gross Axle Weight Rating
for the front axle. See Vehicle Load
Limits 0204.
GAWR RR
:Gross Axle Weight Rating
for the rear axle. See Vehicle Load
Limits 0204.
Intended Outboard Sidewall
:The side
of an asymmetrical tire, that must
always face outward when mounted on
a vehicle.
Kilopascal (kPa)
:The metric unit for air
pressure.
Light Truck (LT-Metric) Tire
:A tire used
on light duty trucks and some
multipurpose passenger vehicles.
Load Index
:An assigned number
ranging from 1 to 279 that corresponds
to the load carrying capacity of a tire.
Maximum Inflation Pressure
:The
maximum air pressure to which a cold
tire can be inflated. The maximum air
pressure is molded onto the sidewall. Maximum Load Rating
:The load rating
for a tire at the maximum permissible
inflation pressure for that tire.
Occupant Distribution
:Designated
seating positions.
Outward Facing Sidewall
:The side of
an asymmetrical tire that has a
particular side that faces outward when
mounted on a vehicle. The side of the
tire that contains a whitewall, bears
white lettering, or bears manufacturer,
brand, and/or model name molding
that is higher or deeper than the same
moldings on the other sidewall of
the tire.
Passenger (P-Metric) Tire
:A tire used
on passenger cars and some light duty
trucks and multipurpose vehicles.
Recommended Inflation Pressure
:
Vehicle manufacturer's recommended
tire inflation pressure as shown on the
tire placard. See Tire Pressure0344 and
Vehicle Load Limits 0204.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Customer Information 407
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many GM vehicles.
To check availability and to order, call
1-800-551-4123 Monday–Friday, 8:00 a.m.–
6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,Science and Economic Development (ISED)
Canada's license-exempt RSS(s) / RSP-100 /
ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors. If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to
https://www.safercar.gov;or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
https://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 421
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 405
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Data CollectionInfotainment System . . . . . . . . . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 409
Daytime Running Lamps (DRL) . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 194
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 417
Disabled Vehicle Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 193
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 20
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 398
Drive Systems Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 323 Driver
Assistance Systems, Advanced . . . . . . . . . 246
Information Center (DIC) . . . . . . . . . . . 126, 128
Mode Control . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Mode Control Light . . . . . . . . . . . . . . . . . . . . 123
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Driving
Assistance Systems . . . . . . . . . . . . . . . . . . . . 257
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 193
Characteristics and Towing Tips . . . . . . . . 270
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Hill and Mountain Roads . . . . . . . . . . . . . . 201
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 203
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 196
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 196
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 204
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Dual
Automatic Climate Control System . . . . 187
E
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 266
ElectricParking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Parking Brake Light . . . . . . . . . . . . . . . . . . . . . 119 Electrical
Equipment, Add-On . . . . . . . . . . . . . . . . . . . . 300
System Overload . . . . . . . . . . . . . . . . . . . . . . 330
Electrical System Engine Compartment Fuse Block . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Instrument Panel Fuse Block . . . . . . . 335, 337
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 312
Air Filter Life System . . . . . . . . . . . . . . . . . . . 311
Check Light (Malfunction Indicator) . . . . . 117
Compartment Overview . . . . . . . . . . . . . . . . 307
Coolant Temperature Gauge . . . . . . . . . . . . 113
Coolant Temperature Warning Light . . . 123
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 313
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 398
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 310
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 112
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 124
Overheated ProtectionOperating Mode . . . . . . . . . . . . . . . . . . . . . . 317