Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Keys, Doors, and Windows 19
.Turn on the hazard warning flashers.
.Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.There are several ways to lock and unlock
the vehicle.
From outside:
.Use the remote key.
.Use Keyless Access, if equipped.
.Use the key in the driver door or the
passenger door, if equipped.
From inside, pull the door handle once to
unlock the door. Pull the handle again to
open the door.
See Vehicle Alarm System 029.
Keyless Access
If equipped, the remote key must be within
1 m (3 ft) of the tailgate or door being
opened or locked. Press the button on the
door handle to open. See “Keyless Access
Operation” inRemote Key Operation 012.
Free-Turning Locks
The door key lock cylinder turns freely when
either the wrong key is used, or the correct
key is not fully inserted. The free-turning
door lock feature prevents the lock cylinder
from being forced open. To reset the lock
cylinder, ensure the correct key is fully
inserted into the lock cylinder. Rotate the
key until you feel the lock cylinder click
back into place. Remove the key and
reinsert fully, rotate the key to unlock the
vehicle.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Keys, Doors, and Windows 21
The safety lock is on the inside edge of the
rear doors. To use the safety lock:1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door.
To open a rear door when the safety lock
is on: 1. Unlock the door by activating the inside handle, by pressing the power door
unlock switch, or by using the
remote key.
2. Open the door from the outside. When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
To cancel the safety lock:
1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.Doors
Tailgate
Manual Tailgate
{Warning
It is extremely dangerous to ride on the
tailgate, even when the vehicle is
operated at low speeds. People riding on
the tailgate can easily lose their balance
and fall in response to vehicle maneuvers.
Falling from a moving vehicle may result
in serious injuries or death. Do not allow
people to ride on the tailgate. Be sure
everyone in your vehicle is in a seat and
using a seat belt properly. Use the key to unlock the tailgate.
Open the tailgate by lifting up on its handle
while pulling the tailgate down.
To shut the tailgate, firmly push it upward
until it latches.
After closing the tailgate, pull it back to be
sure it is latched securely.
Some tailgates have an electric latch. If the
battery is disconnected or has low voltage,
the tailgate will not open. The tailgate will
resume operation when the battery is
reconnected or recharged.
Power Release Tailgate
{Warning
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
38 Keys, Doors, and Windows
Truck Bed Camera Rearview
Mirror
If equipped, this automatic dimming mirror
provides a video image, when activated, to
allow the driver to momentarily check the
pickup bed area contents or to align and
attach a gooseneck or fifth-wheel trailer.
.Push the button at the bottom of the
mirror once to activate the display.
.Push the button a second time to zoom
the camera’s view.
.Push the button a third time to
deactivate the display.
When the vehicle is in R (Reverse) and
button has been pressed, the display will
remain on until the driver deactivates it.
When not in R (Reverse), the video image
will time out after eight seconds.
When in Zoomed Mode, the display features
guidelines to help the driver align the
vehicle when attaching a trailer. Both the
horizontal and vertical guideline’s position
can be adjusted by the driver.
To adjust the position of the horizontal
guideline, press and hold the button for
eight seconds until it starts blinking. Each
subsequent button press scrolls the position
of this line through its range of possible
settings. Once the horizontal guideline is in the
desired location, press and hold the button
for another three seconds and repeat the
above step for the vertical guideline
programing. To readjust the horizontal
location of the guidelines after adjusting the
vertical location, press and hold the button
for three seconds.
After eight seconds since the last button
press, the position of the guidelines is
locked into memory.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Seats and Restraints 49
It is recommended to save the preferred
driving positions to both 1 and 2 if you are
the only driver.
To save the common exit seating position to
Bthat is used by all drivers for Manually
Recalling Seating Positions and Auto Seat
Exit Memory Recall features, repeat Steps 1–
4 using
B, the exit button.
Manually Recalling Seating Positions
Press and hold 1, 2, or
Bbutton until the
recall is complete, to recall the positions
previously saved to that button.
Manual Memory recall movement for 1, 2 or
Bbuttons may be initiated and will
complete to the saved memory position if
the vehicle is in or out of P (Park).
Enabling Automatic Recalls
.Seat Entry Memory moves the driver seat
to the selected 1 or 2 position when the
vehicle is started. Select Settings > Vehicle
> Seating Position > Seat Entry Memory >
ON or OFF. See “Auto Seat Entry Memory
Recall” later in this section.
.Seat Exit Memory moves the driver seat
to the preferred exit position of the
B
button when the vehicle is turned off and
the door is opened. Select Settings > Vehicle > Seating Position > Seat Exit
Memory > Select ON or OFF. See
“Auto
Seat Exit Memory Recall” later in this
section.
Auto Seat Entry Memory Recall
Seat Entry Memory will automatically begin
movement to the seating positions of the 1
or 2 button corresponding to remote key
number 1 or 2 detected by the vehicle when:
.The vehicle is turned ON.
.Seating positions have been previously
saved to the same 1 or 2 button. See
“Saving Seating Positions” previously in
this section.
.Seat Entry Memory is enabled. See
“Enabling Automatic Recalls” previously in
this section.
.The vehicle is in P (Park).
Seat Entry Memory Recall will continue if
the vehicle is shifted out of P (Park) prior to
reaching the saved memory position.
If the saved memory seat position does not
automatically recall, verify the recall is
enabled. See “Enabling Automatic Recalls”
previously in this section. If the memory seat recalls to the wrong
position, remote key number 1 or 2 may not
match the memory button number positions
they were saved to. Try the other remote
key or try saving the positions to the other
1 or 2 memory button. See
“Saving Seating
Positions” previously in this section.
Automatic Seat Entry Memory recalls are
only available for remote key numbers 1 and
2. Remote keys 3–8 will not provide Seat
Entry Memory recalls.
Auto Seat Exit Memory Recall
Seat Exit Memory will begin movement to
the seating position of the
B
button when:
.The vehicle is turned off and the driver
door is open or opened within a
short time.
.A seating position has been previously
been saved to the
Bmemory button.
See “Saving Seating Positions” previously
in this section.
.Seat Exit Memory is enabled. See
“Enabling Automatic Recalls” previously in
this section.
.The vehicle is in P (Park).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
50 Seats and Restraints
Seat Exit Memory is not linked to the
remote key. The seating position saved to
Bis used for all drivers.
Cancel Memory Seating Recalls
.During any memory recall:
Press a power seat control
Press SET memory button
.During Manual memory recall:
Release 1, 2, or
Bmemory button
.During Auto Seat Entry Memory Recall:
Turn vehicle off
Press SET, 1, 2, or
Bmemory buttons
.During Auto Seat Exit Memory Recall:
Press SET, 1, 2, or
Bmemory buttons
Obstructions
If something has blocked the seat while
recalling a memory position, the recall may
stop. Remove the obstruction and try the
recall again. If the memory position still
does not recall, see your dealer.
Heated and Ventilated Front
Seats
{Warning
If temperature change or pain to the skin
cannot be felt, the seat heater may cause
burns. To reduce the risk of burns, use
care when using the seat heater,
especially for long periods of time. Do
not place anything on the seat that
insulates against heat, such as a blanket,
cushion, cover, or similar item. This may
cause the seat heater to overheat. An
overheated seat heater may cause a burn
or may damage the seat.
Heated and Ventilated Seat Buttons Shown, Heated Seat Buttons Similar
If equipped, the buttons are on the center
stack. To operate, the engine must be
running.
Press
Ior+to heat the driver or
passenger seatback only.
Press
Jorzto heat the driver or
passenger seat cushion and seatback.
Press
Cor{to ventilate the driver or
passenger seat.
The indicator light on the button comes on
when this feature is on.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 157
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid SiriusXM
radio subscription can receive SiriusXM
programming.
SiriusXM radio has a wide variety of
programming and commercial-free music,
coast to coast, in digital-quality sound. In
the U.S., see www.siriusxm.com or call
1-888-601-6296. In Canada, see
www.siriusxm.ca or call 1-877-438-9677.
When SiriusXM is active, the channel name,
number, song title, and artist appear on the
display.
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required and Terms and Conditions
accepted. Connected vehicle services vary bymodel and require a complete working
electrical system, cell reception, and GPS
signal.
Reference the SiriusXM user guide for use
and subscription information.
Playing SiriusXM Content
Touchr,j,ror[on the now playing
screen to rewind, pause, play, or fast
forward content.
Finding a Channel
From the SiriusXM now playing screen,
touch
oCH or CHpto open the SXM tuner
channel list.
To directly tune to a channel, touch the
Tune icon to enter a channel number using
the keypad.
Browsing Content
Touch(to view different browsing
content.
Browse will include Channels, Music, On
Demand shows and episodes, Sports and
News content.
SiriusXM Settings
From the SiriusXM now playing screen,
touch the user settings icon in the upper
right to display the SiriusXM settings
The settings include subscription
information, help and support, and listener
preferences.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
168 Infotainment System
.While the active call is hands-free, touch
the Audio Output option, then touch
Phone to switch to the handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Audio Output option, then
touch Car Speakers to switch to the
hands-free mode.
Making a Call Using Contacts
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation
and that the phone is set to allow the
sharing of contacts over Bluetooth with the
vehicle. Verify the cell phone supports this
feature and that the phone is set to allow
the sharing of contacts over Bluetooth with
the vehicle.
The Contacts menu accesses the phone book
stored in the cell phone.
To make a call using the Contacts menu:1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display. 2. Touch Contacts.
3. There are two methods to search for
contacts:
.Search bar –Touch the search icon
on the top right of the Phones
window and type the name or
number of the contact on the
keyboard. Search results will be
displayed corresponding to the user
input. Touch the name to call.
.Scroll –Touch the list and scroll,
or use the scrollbar on the left side
of the Phones window. Touch the
name to call.
Making a Call Using the Recents Menu
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Recents menu:
1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers: 1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Keypad and enter a phone number.
3. Touch the phone icon on the infotainment display to start dialing the
number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results appear on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
182 Infotainment System
.Wide Open Throttle–the number of
times the accelerator pedal was pressed
nearly all the way down.
.Forward Collision Alerts (if equipped) –
the number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential risk for
a crash.
.Forward Automatic Braking, also called
Automatic Emergency Braking (if
equipped) –the number of times the
vehicle detected that a forward collision
was imminent and applied the brakes.
.Reverse Automatic Braking (if equipped) –
the number of times the vehicle detected
that a rearward collision was imminent
and applied the brakes.
.Traction Control –the number of times
the Traction Control System activated to
reduce wheel spin or loss of traction.
.Stability Control –the number of events
which required the use of electronic
stability control.
.Antilock Braking System Active –The
number of Antilock Brake System
activations.
.Tailgating Alerts (if equipped) –the
number of times the driver was alerted
for following a vehicle ahead too closely. Report Card Data
Cumulative Data is saved for all trips until
the Report Card is reset or until the
maximum count is exceeded. If the
maximum count is exceeded for a Report
Card line item, that item will no longer be
updated in the Report Card until it is reset.
Each item will report a maximum of
1,000 counts. The distance driven will report
a maximum of 64 374 km (40,000 mi).
To delete Report Card data, do one of the
following:
.From the Report Card display, touch
Reset.
.Touch Clear PIN and All Teen Driver Keys
from the Teen Driver menu. This will also
unregister any Teen Driver keys and
delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0407.
"Made for iPhone," means that an electronic
accessory has been designed to connect
specifically to iPhone, and has been certified
by the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory
standards. Please note that the use of this
accessory with iPhone may affect wireless
performance. iPhone are trademarks of
Apple Inc., registered in the U.S. and other
countries.
Trial length and service availability may vary
by model, model year or trim. Service will
automatically stop at the end of your trial
subscription period unless you decide to