Page 537 of 628

5377-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
ACC.
3 Firmly depress the brake
pedal and check that is
shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the park-
ing brake, shift the shift lever to P
and press the power switch as you
normally do when stopping the
hybrid system.
■Electronic key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.493)
■Alarm
Using the mechanical key to lock
the doors will not set the alarm sys-
tem. If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P. 8 4 )
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above. The hybrid system does not start
and modes will be
changed each
time the switch is pressed. ( P.215)
Page 538 of 628

5387-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Confirm that the electronic
key is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the ala rm may activate
and doors locked. ( P. 8 5 )
2 Open the hood ( P.464) and
fuse box cover.
Push claw to completely release
the lock, and them lift up the cover.
3 Open the exclusive jump
starting terminal cover.
4 Remove the engine cover.
Lift the edge of the cover to disen-
gage the fixed pins, and then pull
the cover towards you to remove it.
5 Connect a positive jumper cabl e clamp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connect a negative cable clamp to
If the vehicle 12-volt
batter y is discharged
The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the hybrid sys-
tem
Page 540 of 628

5407-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
■Starting the hybrid system
when the battery is discharged
The hybrid system cannot be started
by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stor ed in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at you r Toyota dealer.
●Some systems may require initial-
ization. ( P.581)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-volt battery termi-
nals, contact your Toyota dealer.
■Charging the 1 2-volt battery
The electricity stor ed in the 12-volt
battery will discharge gradually even
when the vehicle is not in use, due
to natural discharge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges aut omatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, i t may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the wireless remote c
ontrol or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attemp t after reinstall-
ing the 12-volt battery. In that
case, start the hybrid system in
the same manner as when the
electronic key does not operate
properly ( P.536). This is not a
malfunction, as the hybrid system
will start normally on the second
attempt.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●Some systems may require initial-
ization. ( P.581)
■When replacing t he 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
●Use a battery that the case size is
same as the previous one (LN2),
20 hours rate ca pacity (20HR) is
equivalent (55Ah) or greater, and
performance rating (CCA) is
equivalent (345A) or greater.
• If the sizes differ, the 12-volt bat- tery cannot be properly secured.
• If the 20 hour rate capacity is low,
even if the time p eriod where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and hybrid system may not be
able to start.
●Use a ventilation type calcium bat-
tery
●Use a 12-volt battery with a han-
dle. If a 12-volt battery without a
handle is used, removal is more
Page 572 of 628
5728-2. Customization
Owners Manual_USA_M0C043_en
*1: For details about each function: P. 1 0 1
*2: The default setting varies according to country.
■Head-up Display* ( P.104)
*: If equipped
■Door lock ( P.115, 122, 535)
Drive information items (First
item)Distance
Average vehi-
cle speed
—O—
Elapsed time
Drive information items (Sec-
ond item)Elapsed time
Average vehi-cle speed
—O—
Distance
Pop-up displayOnOff—O—
FunctionDefault settingCustomized setting
Head-up displayOnOff—O—
Hybrid System IndicatorOnOff—O—
Route guidance to destina-
tion/street nameOnOff—O—
Driving support system dis-
playOnOff—O—
CompassOnOff—O—
Audio system operation sta-
tusOnOff—O—
FunctionDefault settingCustomized setting
Unlocking using a mechani-
cal key
Driver’s door unlocked in
one step, all doors
unlocked in two step
All doors
unlocked in one step
——O
Function*1Default settingCustomized setting
Page 573 of 628
5738-2. Customization
Owners Manual_USA_M0C043_en
8
Vehicle specifications
■Smart key system and wireless remote control ( P.115, 122,
139)
■Smart key system ( P.115, 122, 139)
Automatic door locking func-
tion
Shift position
linked door
locking opera- tionOff
O—OSpeed linked door locking operation
Automatic door unlocking
function
Shift position linked door unlocking operationOff
O—ODriver’s door linked door unlocking operation
FunctionDefault settingCustomized setting
Operating signal (Buzzers)5OffO—O1 to 7
Operation signal (Emergency
flashers)OnOffO—O
Time elapsed before auto-
matic door lock function is
activated if door is not
opened after being unlocked
60 seconds
30 seconds
O—O120 seconds
Open door warning buzzer
(When locking the vehicle)OnOff——O
FunctionDefault settingCustomized setting
Smart key systemOnOff——O
Smart door unlockingDriver’s doorAll the doorsO—O
FunctionDefault settingCustomized setting
Page 576 of 628
5768-2. Customization
Owners Manual_USA_M0C043_en
*1: If equipped
*2: The operation buzzer that sounds when the back door begins to operate
cannot be turned off.
*3: The open position is set by the power back door switch. ( P.136)
*4: When the towing hitch is installe d, Hands Free Power Back Door does
not work.
■Power windows and moon roof* or panoramic moon
roof
*( P.174, 177, 180)
*: If equipped
Power back door open oper-
ation when the back door
opener switch is pressed
OnOff––O
Back door closing assistOnOff––O
Hands Free Power Back
Door
*1, 4OnOff–OO
FunctionDefault settingCustomized
setting
Mechanical key linked opera-
tionOffOn——O
Wireless remote control
linked operationOffOn (open only)——O
Wireless remote control
linked operation signal
(buzzer)
OnOff——O
Side windows open warning
functionOnOff——O
Sliding roof open warning
functionOnOff——O
FunctionDefault settingCustomized setting
Page 580 of 628

5808-2. Customization
Owners Manual_USA_M0C043_en
*: If equipped
■Driving mode select switch* ( P.366)
*: If equipped
■Vehicle customization
●When the smart key system is off,
the entry unlock function cannot
be customized.
●When the doors remain closed
after unlocking the doors and the
timer activated automatic door
lock function activates, signals will
be generated in accordance with
the operation bu zzer volume and
operational signal (Emergency
flashers) function settings.
●Some settings can be changed
using a switch or the multimedia
system. If a setting is changed
using a switch, the changed set-
ting will not be reflected on the
multimedia system until the power
switch is turned off and then to
ON.
Operation of the per-
sonal/interior lights when you
approach the vehicle with the
electronic key on your per-
son
OnOff——O
Ambient lights*OnOff——O
FunctionDefault settingCustomized
setting
Powertrain con trol in Cus-
tom mode
*NormalPowerO——Eco
Suspension control in Cus-
tom mode
*NormalSportO——Comfort
Steering control in Custom
mode
*NormalSportO——
FunctionDefault settingCustomized setting
Page 596 of 628

596What to do if... (Troubleshooting)
Owners Manual_USA_M0C043_en
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your keys, new
keys can be made by your
Toyota dealer. ( P.534)
If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.534)
Is the electronic key battery
weak or depleted? ( P.493)
Is the power switch in ON?
When locking the doors, turn the
power switch off. ( P.215)
Is the electronic key left inside
the vehicle?
When locking the doors, make sure
that you have the electronic key on your person.
The function may not operate
properly due to the condition
of the radio wave. ( P.141)
Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door from
outside and then unlock the child-
protector lock. ( P. 1 1 8 )
Did you press the power
switch while firmly depress-
ing the brake pedal?
( P.212)
Is the shift lever in P?
( P.212)
Is the electronic key any-
where detectable inside the
vehicle? ( P.140)
Is the electronic key battery
weak or depleted?
In this case, the h ybrid system can
be started in a temporary way.
( P.536)
Is the 12-volt battery dis-
charged? ( P.538)
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The electronic key does
not operate properly
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start