4335-4. Using the other interior features
Owners Manual_USA_M0C043_en
5
Interior features
Pull the armrest down for use.
Type A
Type B
An assist grip installed on the
pillar can be used when getting
in or out of the vehicle and oth-
ers.
NOTICE
●When other wireless keys (that
emit radio waves) are being
used nearby
In addition, excl uding the above-
mentioned, when the charger
does not perform normally or the
operation display lamp is flashing
continuously, it is considered that
the wireless charger is malfunc-
tioning. Contact authorized Toyota
dealer.
■To prevent failu re or damage
to data
●Do not bring magnetic cards,
such as credit cards, or mag-
netic recording media, etc.,
close to the charger while
charging, otherwise, data may
disappear under the influence of
magnetism. Also, do not bring
precision instruments such as
wrist watches, etc ., close to the
charger, as such objects may
break.
●Do not leave portable devices in
the cabin. The temperature
inside the cabin may become
high, when under the sun, and
cause damage to the device.
■To prevent 12-volt battery dis-
charge
When the hybrid system is
stopped, do not use the wireless
charger for a long time.
Armrest
NOTICE
■To prevent damage to the
armrest
Do not place too much strain on
the armrest.
Assist grips
449
Owners Manual_USA_M0C043_en
6
6
Maintenance and care
Maintenance and care
6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 450
Cleaning and protecting the vehicle interior ........... 453
6-2. Maintenance Maintenance requirements.................................. 456
General maintenance.. 457
Emission inspection and maintenance (I/M) pro-
grams ........................ 460
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 462
Hood ........................... 464
Engine compartment ... 465
12-volt battery ............. 471
Tires ............................ 474
Tire inflation pressure.. 484
Wheels ......... ...............486
Air conditioning filter .... 487
Cleaning the hybrid battery (traction battery) air intake
vent and filter............. 489
Electronic key battery.. 493
Checking and replacing fuses.......................... 495
Light bulbs................... 498
4506-1. Maintenance and care
Owners Manual_USA_M0C043_en
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
Wipe away any water.
Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Fold the mirrors before washing
the vehicle.
Start washing from the front of the
vehicle. Extend the mirrors before
driving.
●Turn off the power back door (if
equipped).
●Brushes used in automatic car
washes may scratch the vehicle surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to battery-
saving mode to disable the Smart
key system. ( P.140)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such
as after driving or parking in hot
weather
■Brake pads and calipers
Rust may form if the vehicle is
parked with wet brake pads or disc
rotors, causing them to stick. Before
parking the vehicle after it is
washed, drive slo wly and apply the
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions
4726-3. Do-it-yourself maintenance
Owners Manual_USA_M0C043_ensure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. However,
the hybrid system will operate nor-
mally from the second attempt.
●The power switch mode is
recorded by the vehicle. If the 12-
volt battery is
reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 12-volt battery was dis-
connected. Make sure to turn off
the power switch before discon-
necting the 12-volt battery. Take
extra care when connecting the
12-volt battery if the power switch
mode prior to discharge is
unknown.
●When the 12-volt b attery is recon-
nected, start the hybrid system,
depress the brake pedal, and con-
firm that it is possible to shift into
each shift position.
If the system will not start even after
multiple attempts, contact your Toy-
ota dealer.
WARNING
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosive sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or seri-
ous injury, take the following pre-
cautions while working on or near
the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.
●Wear protective safety glasses
when working near the 12-volt
battery.
●Keep children away from the
12-volt battery.
■Where to safely charge the
12-volt battery
Always charge the 12-volt battery
in an open area. Do not charge
the 12-volt battery in a garage or
closed room where there is insuf-
ficient ventilation.
■Emergency measures regard-
ing electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean
water for at least 15 minutes
and get immediate medical
attention. If possible, continue
to apply water with a sponge or
cloth while traveling to the near-
est medical facility.
4936-3. Do-it-yourself maintenance
Owners Manual_USA_M0C043_en
6
Maintenance and care
■If the electronic key battery is
depleted
The following symptoms may occur:
●The smart key system and wire-
less remote contr ol will not func-
tion properly.
●The operational range will be
reduced.
Flathead screwdriver
Small flathead screwdriver
Lithium battery CR2450
■Use a CR2450 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used ba tteries accord-
ing to local laws.
1 Take out the mechanical key.
2 Remove the cover.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a tape.
3Remove the depleted battery.
Insert a new battery with the “+” ter-
minal facing up.
Electronic key batter y
Replace the battery with a
new one if it is depleted.
As the key may be damaged
if the following procedure is
not performed properly, it is
recommended that key bat-
tery replacement be per-
formed by your Toyota
dealer.
Items to prepare
Replacing the battery
4946-3. Do-it-yourself maintenance
Owners Manual_USA_M0C043_en
WARNING
■Removed battery and other
parts
These parts are small and if swal-
lowed by a child, they can cause
choking. Keep away from chil-
dren. Failure to do so could result
in death or serious injury.
■Battery precautions
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery o r button battery
is used in the electronic key. If a
battery is swallowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a b attery into a
part of your body, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pr essure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.
NOTICE
■When replacing the battery
Use a flathead screwdriver of
appropriate size. Applying exces-
sive force may deform or damage
the cover.
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.
501
Owners Manual_USA_M0C043_en
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers .... 502
If your vehicle has to be stopped in an emergency.................................. 502
If the vehicle is submerged or water on the road is ris-
ing ............................. 5037-2. Steps to take in an emer-
gency
If your vehicle needs to be towed ......................... 505
If you think s omething is
wrong......................... 507
If a warning light turns on or a warning buzzer sounds.................................. 509
If a warning message is dis- played ........................ 519
If you have a flat tire .... 523
If the hybrid system will not start ........................... 532
If you lose your keys ... 534
If the fuel door cannot be opened ........ ..............534
If the electro nic key does
not operate properly .. 535
If the vehicle 12-volt battery is discharged ............. 538
If your vehicle overheats .................................. 543
If the vehicle becomes stuck .................................. 546
5207-2. Steps to take in an emergency
Owners Manual_USA_M0C043_entems such as PCS (Pre-Collision
system) or the dynamic radar cruise
control with full-speed range is oper-
ating. If a warning message is
shown, be sure to decelerate the
vehicle or follow an instruction
shown on the multi
-information dis-
play.
A warning message is shown when
Brake Override System operates.
( P.188)
A warning message is shown when
Drive-Start Control ( P.193) or
Parking Support Brake (if equipped)
( P.307) operates. Follow the
instructions on the multi-information
display.
●If a message about an operation
of the power switch is displayed
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is displayed
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display . In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
displayed
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop- ing method such as closing the
open door or replenishing a con-
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High
Stop in a Safe Place See Owner’s
Manual” is shown, follow the
instructions ( P.543).
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toy-
ota dealer. Continuing to drive the
vehicle may be dangerous.
• “Hybrid System Malfunction”
• “Check Engine”
• “Traction battery system malfunc- tion”
• “Accelerator System Malfunction”
• “Hybrid System Stopped”
• “Smart Key System Malfunction See Owner’s Manual”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Braking Power Low Stop in a
Safe Place See Owner’s Manual”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the follo wing correction
procedure.
• If the air intake vent or filter of the