731-3. Emergency assistance
Owners Manual_USA_M0C043_en
1
For safety and security
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Roadside
Assistance services and their
limitations, please see the
Safety Connect Terms and Con-
ditions, which are available at
Toyota.com.
Important! Read this informa-
tion about exposure to radio fre-
quency signals before using
Safety Connect;
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission (FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect
1123-1. Key information
Owners Manual_USA_M0C043_en
3-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.139)
• Operating the wireless remote control function ( P. 1 1 3 )
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a
message will be s hown on the
multi-information display when the hybrid system is stopped.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. (
P.141)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■Replacing the battery
P.493
■Confirmation of the number of
registered keys
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is shown on the multi-
information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
Keys
The keys
1133-1. Key information
Owners Manual_USA_M0C043_en
3
Before driving
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer to
check if an unknow n electronic key
(other than those in your posses-
sion) has been registered.
The electronic keys are
equipped with the following
wireless remote control:
Locks the doors ( P.115)
Unlocks the doors ( P.115)
Opens the windows
*1 and the
moon roof
*1, 2 or the pan-
oramic moon roof
*1, 2
( P.115)
Opens and closes the power
back door
*2 ( P.126)
Sounds the alarm
*1: This setting must be customized at your Toyota dealer.
*2: If equipped
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks, or bend
them.
●Do not expose the keys to high
temperatures for a long period
of time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach metallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.
●Do not attach a sticker or any-
thing else to the surface of the
electronic key.
●Do not place th e keys near
objects that produce magnetic
fields, such as TVs, audio sys-
tems and induction cookers, or
medical electrical equipment,
such as low-frequency therapy
equipment.
■Carrying the electronic key
on your person
Carry the electronic key 3.9 in.
(10 cm) or more away from elec-
tric appliances that are turned on.
Radio waves emitted from electric
appliances within 3.9 in. (10 cm)
of the electronic key may interfere
with the key, causing the key to
not function properly.
■In case of a smart key system
malfunction or other key-
related problems
P. 5 3 5
■When an electronic key is lost
P. 5 3 4
Wireless remote control
1313-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
●When operated while a person is
too close to the rear bumper
●When an external radio wave
source interferes with the commu-
nication between the electronic
key and the vehicle ( P.141)
●When charging from an external
power source or connecting the
AC charging cable
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory is installed to
the rear bumper
If an accessory has been installed,
turn the Hands Free Power Back
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be ca reful in the fol-
lowing situations.
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wip ed off the rear
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric pow er plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands F ree Power Back
Door operation setting off. ( P.135)
■When reconnecting the 12-volt
battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.
1413-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2
m) of the outside of the vehicle for
10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s door.
In this case, take hold of the
driver’s door handle, or use the
wireless remote control or the
mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly. (Ways of coping:
P.535)
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone, cordless phone or
other wireless communication
device
●When the electronic key is in con-
tact with, or is c overed by the fol-
lowing metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wirel ess keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Another electronic key or a wire- less key that emits radio waves
• Personal computers or personal
digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
1423-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted.
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is near the
ground or in a high place, or too
close to the center of the rear
bumper.
• The electronic key is on the instru- ment panel, or floor, or in the door
pockets or glove box when the
hybrid system is s tarted or power
switch modes are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the doors will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unl ock the vehicle.
●Even if the electronic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock or lock if a
large amount of water splashes on
the door handle, such as in the
rain or in a car wash, when the
electronic key is within the effec-
tive range. (The doors will auto-
matically be locked after
approximately 60 seconds if the doors or the glass hatch are not
opened and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possib
ility that the door
may not be unlocked by the entry
function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock sensor
while wearing gloves may delay or
prevent lock operation.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective range, the door may
lock and unlock repeatedly. In this
case, follow the following correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca-
tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to battery- saving mode to disable the smart
key system. ( P.141)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-information display and a
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all
the doors.
●The lock sensor may not work
properly if it comes into contact
with ice, snow, m ud, etc. Clean
the lock sensor and attempt to
operate it again.
●A sudden approach to the effec-
tive range or door handle may pre-
vent the doors from being
unlocked. In this case, return the
door handle to the original position
and check that t he doors unlock
1433-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
before pulling the door handle
again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance.
●Setting the electronic key to bat-
tery-saving mode helps to reduce
key battery depletion. ( P.141)
■To operate the system properly
●Make sure to carry the electronic
key when operating the system.
Do not get the electronic key too
close to the vehicle when operat-
ing the system from the outside of
the vehicle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention function may not operate.)
■If the smart key system does
not operate properly
●Locking and unlocking the doors:
P. 5 3 6
●Starting the hybrid system:
P. 5 3 6
■Customization
Some functions can be customized.
( P.570)
■If the smart key system has
been deactivated in a custom-
ized setting
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.115, 536)
●Starting the hybrid system and
changing power switch modes:
P. 5 3 6
●Stopping the hybrid system:
P. 2 1 4
■Certification
P.618
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
keep away from the smart key
system antennas. ( P.139)
The radio waves may affect the
operation of such devices. If
necessary, the entry function
can be disabled. Ask your Toy-
ota dealer for details, such as
the frequency of radio waves
and timing of the emitted radio
waves. Then, consult your doc-
tor to see if you should disable
the entry function.
●Users of any electrical medical
device other than implantable
cardiac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
consult the manufacturer of the
device for information about its
operation under the influence of
radio waves.
Radio waves could have unex-
pected effects on the operation
of such medical devices.
Ask your Toyota dealer for details
on disabling the entry function.
4776-3. Do-it-yourself maintenance
Owners Manual_USA_M0C043_en
6
Maintenance and care
■How to change the unit
1 Park the vehicle in a safe
place and turn the power
switch off.
Changing the unit cannot be per-
formed while the vehicle is moving.
2Turn the power switch to ON.
3 Press or of the meter
control switch to select .
4 Press or to select
“Vehicle Settings” and then
press and hold .
5 Press or to select
“TPWS” and then press .
6 Press or to select “Set
Unit” and then press .
7 Press or to select the
desired unit and then press
.
■Routine tire inflation pressure
checks
The tire pressure warning system
does not replace routine tire inflation
pressure checks. Make sure to
check tire inflation pressure as part
of your routine of daily vehicle
checks.
■Tire inflation pressure
●It may take a few minutes to dis-
play the tire inflation pressure
after the power switch is turned to
ON. It may also take a few min-
utes to display the tire inflation
pressure after inflation pressure
has been adjusted.
●Tire inflation pressure changes
with temperature. The displayed
values may also be different from
the values measured using a tire
pressure gauge.
■Situations in which the tire
pressure warning system may
not operate properly
●In the following cases, the tire
pressure warning system may not
operate properly.
• If non-genuine Toyota wheels are
used.
• A tire has been replaced with a
tire that is not an OE (Original
Equipment) tire.
• A tire has been replaced with a
tire that is not of the specified size.
• Tire chains, etc. , are equipped.
• An auxiliary-support ed run-flat tire
is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on
the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is
extremely higher than the speci-
fied level.
• If wheels without tire pressure
warning valves and transmitters
are used.
• If the ID code on the tire pressure
warning valves and transmitters is
not registered in the tire pressure
warning computer.
●Performance may be affected in
the following situations.
• Near a TV tower, electric power plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
• When carrying a portable radio,
cellular phone, cordless phone or
other wireless communication
device
If tire position info rmation is not cor-
rectly displayed due to the radio
wave conditions, the display may be
corrected by driving and changing
the radio wave c onditions may