1303-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_enfully close due to t
he operation of
the jam protection function, etc.,
while the back doo r is automati-
cally closing after a door reserve
lock operation is performed, the
door reserve lock function is can-
celed and all the doors will unlock.
●Before leaving the vehicle, make
sure that all the doors are closed
and locked.
■Close & lock function
When the power back door is open,
this function closes the power back
door and then locks all of the doors
simultaneously.
When the following procedures are
performed and there are no elec-
tronic keys for the vehicle within the
vehicle, all of the doors will lock
when the power back door is com-
pletely closed.
1 Close all of the doors except the
power back door.
2 While carrying an electronic key,
press the switch on the
lower part of the power back
door ( P.127).
A different buzzer than the normal
one will sound and then the power
back door will begi n closing auto-
matically. When the power back
door is closed, a ll of the doors will
lock simultaneously and operation
signals will indicate that all of the
doors have been locked.
The double locking system will not
operate at this time.
■Situations in which the close &
lock function may not operate
properly
In the following si tuations, the close
& lock function may not operate
properly:
●If the switch on the lower part
of the power back door ( P.127)
is pressed by a hand which is
holding an electronic key
●If the switch on the lower part
of the power back door ( P.127)
is pressed when the electronic key
is in a bag, etc. that is placed on
the ground
●If the switch on the lower part
of the power back door ( P.127)
is pressed with the electronic key
not near the vehicle.
■Hands Free Power Back Door
operating conditions
The Hands Free Power Back Door
will open/close automatically when
the following conditions are met:
●The Hands Free Power Back Door
operation is enabled ( P.135)
●The power switch is in OFF.
●The electronic key is within the
operational range. ( P.140)
●A foot is put near the lower center
part of the rea r bumper and
moved away from the rear
bumper.
The power back door may also be
operated by putting a hand, an
elbow, a knee, etc. near the lower
center part of the rear bumper and
moving it away from the rear
bumper. Make sure to put it close
enough to the center part of the
rear bumper.
■Situations in which the Hands
Free Power Back Door may not
operate properly
In the following si tuations, the
Hands Free Power Back Door may
not operate properly:
●When a foot remains under the
rear bumper
●If the rear bumper is strongly hit
with a foot or is touched for a while
If the rear bumper has been touched
for a while, wait f or a short time
before attempting to operate the
Hands Free Power Back Door
again.
1313-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
●When operated while a person is
too close to the rear bumper
●When an external radio wave
source interferes with the commu-
nication between the electronic
key and the vehicle ( P.141)
●When charging from an external
power source or connecting the
AC charging cable
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory is installed to
the rear bumper
If an accessory has been installed,
turn the Hands Free Power Back
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be ca reful in the fol-
lowing situations.
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wip ed off the rear
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric pow er plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands F ree Power Back
Door operation setting off. ( P.135)
■When reconnecting the 12-volt
battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.
1333-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
●In the following situations, the
power back door may detect an
abnormality and automatic
operation may be stopped. In
this case, the back door has to
be operated manually. Take
extra care when on an incline,
as the back door may open or
close abruptly.
• When the back door contacts an obstacle
• When the 12-volt battery volt- age suddenly drops, such as
when the power switch is turned
to ON or the hybrid system is
started during automatic opera-
tion
●If a bicycle carrier or similar
heavy object is attached to the
back door, the power back door
may not operate, causing itself
to malfunction, or the back door
may suddenly shut again after
being opened, causing some-
one’s hands, arms, head or
neck to be caught and injured.
When installing an accessory
part to the back door, using a
genuine Toyota part is recom-
mended.
■Jam protection function
Observe the following precau-
tions.
Failure to do so may cause death
or serious injury.
●Never use any part of your body
to intentionally a ctivate the jam
protection function.
●The jam protection function may
not work if something gets
caught just before the back door
fully closes. Be careful not to
catch fingers or anything else.
●The jam protection function may
not work depending on the
shape of the object that is
caught. Be careful not to catch
fingers or anything else.
■Hands Free Power Back Door
Observe the following precautions
when operating the Hands Free
Power Back Door.
Failure to do so may cause death
or serious injury.
●Check the safety of the sur-
rounding area to make sure
there are no obs tacles or any-
thing that could cause any of
your belongings to get caught.
WARNING
●When putting your foot near the
lower center part of the rear
bumper and moving it from the
rear bumper, be careful not to
touch the exhaust pipes until
they have cooled down suffi-
ciently, as touching hot exhaust
pipes can cause burns.
●Do not leave the electronic key
within the effective range
(detection area) of the luggage
compartment.
1393-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
■Antenna location Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage
compartment
NOTICE
●Do not place your hand or foot
on the damper sta y or apply lat-
eral forces to it.
Smart key system
The following operations
can be performed simply by
carrying the electronic key
on your person, for example
in your pocket. The driver
should always carry the
electronic key.
Locks and unlocks the
doors ( P.115)
Locks and unlocks the back
door ( P.115)
Starts the hybrid system
( P.212)
1403-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
■Effective range (areas within
which the electronic key is
detected)When locking or unlocking the
doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of an outside door handle.
(Only the doors detecting the key
can be operated.)
When starting the hybrid system
or changing power switch modes
The system can be operated when
the electronic key is inside the vehi-
cle.
■Alarms and warning messages
An alarm sounds and warning mes-
sages are display ed on the multi-
information display to protect
against unexpected accidents or
theft of the vehicle resulting from
erroneous operation. When a warn-
ing message is displayed, take
appropriate measures based on the
displayed message. ( P.519)
When only an ala rm sounds, cir-
cumstances and c orrection proce-
dures are as follows.
●When an exterior alarm sounds
once for 5 seconds
●When an interior alarm sounds
continuously
■If “Smart Key System Malfunc-
tion See Owner’s Manual” is
displayed on the multi-informa-
tion display
The system may be malfunctioning.
Have the vehicle inspected by Toy-
ota dealer immediately.
■If “Key Detected in Vehicle” is
shown on the multi-information
display
An attempt was made to lock the
doors using the smart key system
while the electronic key was still
inside the vehicle. Retrieve the elec-
tronic key from the vehicle and lock
the doors again.
■Battery-saving function
The battery-saving function will be
activated in ord er to prevent the
electronic key battery and the 12-
volt battery from being discharged
SituationCorrection
procedure
An attempt was
made to lock the
vehicle while a door was open.Close all of the doors
and lock the
doors again.
SituationCorrection procedure
The power switch
was turned to ACC while the driver’s
door was open (The driver’s door was
opened when the
power switch was in ACC).
Turn the power
switch off
and close
the driver’s door.
The power switch
was turned off while
the driver’s door was open.Close the driver’s door.
1413-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2
m) of the outside of the vehicle for
10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s door.
In this case, take hold of the
driver’s door handle, or use the
wireless remote control or the
mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly. (Ways of coping:
P.535)
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone, cordless phone or
other wireless communication
device
●When the electronic key is in con-
tact with, or is c overed by the fol-
lowing metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wirel ess keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Another electronic key or a wire- less key that emits radio waves
• Personal computers or personal
digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
1423-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted.
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is near the
ground or in a high place, or too
close to the center of the rear
bumper.
• The electronic key is on the instru- ment panel, or floor, or in the door
pockets or glove box when the
hybrid system is s tarted or power
switch modes are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the doors will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unl ock the vehicle.
●Even if the electronic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock or lock if a
large amount of water splashes on
the door handle, such as in the
rain or in a car wash, when the
electronic key is within the effec-
tive range. (The doors will auto-
matically be locked after
approximately 60 seconds if the doors or the glass hatch are not
opened and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possib
ility that the door
may not be unlocked by the entry
function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock sensor
while wearing gloves may delay or
prevent lock operation.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective range, the door may
lock and unlock repeatedly. In this
case, follow the following correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca-
tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to battery- saving mode to disable the smart
key system. ( P.141)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-information display and a
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all
the doors.
●The lock sensor may not work
properly if it comes into contact
with ice, snow, m ud, etc. Clean
the lock sensor and attempt to
operate it again.
●A sudden approach to the effec-
tive range or door handle may pre-
vent the doors from being
unlocked. In this case, return the
door handle to the original position
and check that t he doors unlock
1433-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
before pulling the door handle
again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance.
●Setting the electronic key to bat-
tery-saving mode helps to reduce
key battery depletion. ( P.141)
■To operate the system properly
●Make sure to carry the electronic
key when operating the system.
Do not get the electronic key too
close to the vehicle when operat-
ing the system from the outside of
the vehicle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention function may not operate.)
■If the smart key system does
not operate properly
●Locking and unlocking the doors:
P. 5 3 6
●Starting the hybrid system:
P. 5 3 6
■Customization
Some functions can be customized.
( P.570)
■If the smart key system has
been deactivated in a custom-
ized setting
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.115, 536)
●Starting the hybrid system and
changing power switch modes:
P. 5 3 6
●Stopping the hybrid system:
P. 2 1 4
■Certification
P.618
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
keep away from the smart key
system antennas. ( P.139)
The radio waves may affect the
operation of such devices. If
necessary, the entry function
can be disabled. Ask your Toy-
ota dealer for details, such as
the frequency of radio waves
and timing of the emitted radio
waves. Then, consult your doc-
tor to see if you should disable
the entry function.
●Users of any electrical medical
device other than implantable
cardiac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
consult the manufacturer of the
device for information about its
operation under the influence of
radio waves.
Radio waves could have unex-
pected effects on the operation
of such medical devices.
Ask your Toyota dealer for details
on disabling the entry function.