2023 TOYOTA HIGHLANDER HYBRID Owners Manual

1373-2. Opening, closing and locking the doors
3
Before driving
■Kick sensor operating condi-
tions (vehicles with a Hands
Free Power Back Door)
●When the kick sensor operation
setting is turned on ( P.510) and
the power switch is turned off.
●When an electronic key is carried
within the operation detection
area.
■Situations in which the Hands
Free Power Back Door may not
operate properly (if equipped)
In the following situations, the
Hands Free Power Back Door may
not operate properly:
●When a foot remains under the
rear bumper.
●If the rear bumper is strongly hit
with a foot or is touched for a
while.
If the rear bumper has been touched
for a while, wait for a short time
before attempting to operate the
Hands Free Power Back Door
again.
●When standing excessively close
to the rear bumper.
●When an external radio wave
source interferes with the commu-
nication between the electronic
key and the vehicle. ( P.143)
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light.
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise.
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain.
●When mud, snow, ice, etc. is
attached to the rear bumper.
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants.
●When an accessory i s installed to
the rear bumper.
If an accessory has been installed,
turn the kick sensor operation set-
ting off. ( P.510)
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (if equipped)
When an electronic key is in the
operation detection area, the Hands
Free Power Back Door may operate
unintentionally, so be careful in the
following situations:
●When a large amount of water is
applied to the rea r bumper, such
as when the vehicle is being
washed or in heavy rain.
●When dirt is wip ed off the rear
bumper.
●When a small animal or small
object, such as a ball, moves
under the rear bumper.
●When an object is moved from
under the rear bumper.
●If someone is swinging their legs
while sitting on the rear bumper.
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle.
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light.
●When the vehicle is near a TV
tower, electric pow er plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise.
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper.

1383-2. Opening, closing and locking the doors
●When luggage, etc. is set in or
removed from the luggage com-
partment from outside of the vehi-
cle.
●If accessories or a vehicle cover is
installed/removed near the rear
bumper.
●When snow attached to the inner
side of the rear bumper melts.
To prevent unintentional operation,
turn the kick sensor operation set-
ting off. ( P.510)
■When reconnecting the 12-volt
battery
To enable the power back door to
operate properly, close the back
door manually.
■Customization
Some functions can be customized.
(  P.510)
WARNING
■Back door closer
●In the event that the back door
is left slightly open, the back
door closer will automatically
close it to the fully closed posi-
tion. It takes several seconds
before the back door closer
begins to operate. Be careful
not to get fingers caught or any-
thing else in the back door, as
this may cause bone fractures
or other serious injuries.
●Use caution when using the
back door closer as it still oper-
ates when the power back door
system is disabled.
■Power back door
Observe the following precautions
when operating the power back
door. Failure to do so may cause
death or serious injury.
●Check the safety of the sur-
rounding area to make sure
there are no obs tacles or any-
thing that could cause any of
your belongings to get caught.
●If anyone is in the vicinity, make
sure they are safe and let them
know that the back door is
about to open or close.
●If the power back door system is
disabled while the power back
door is operating, the back door
will stop operating. The back
door must then be operated
manually. Take extra care in this
situation, as the back door may
open or close suddenly.
●If the operating conditions of the
power back door (
P.136) are
no longer met, a buzzer may
sound and the back door may
stop opening or closing. The
back door must then be oper-
ated manually. Take extra care
on an incline in this situation, as
the back door may move sud-
denly.
●On an incline, the back door
may suddenly shut after it
opens. Make sure the back door
is fully open and secure.
●In the following si tuations, the
power back door may detect an
abnormality and automatic
operation may be stopped. In
this case, the back door must
then be operated manually.
Take extra care in this situation,
as the stopped back door may
suddenly open or close, causing
an accident.
• When the back door contacts an obstacle

1393-2. Opening, closing and locking the doors
3
Before driving
WARNING

1403-2. Opening, closing and locking the doors
NOTICE
■To prevent back door closer
malfunction
Do not apply excessive force to
the back door while the back door
closer is operating. Applying
excessive force may cause the
back door closer to malfunction.
■To prevent malfunction of the
power back door
●Make sure that there is no ice
between the back door and
frame that would prevent move-
ment of the back door. Operat-
ing the power back door when
excessive load is present on the
back door may cause a mal-
function.
●Do not apply excessive force to
the power back door while the
back door is operating.
●Take care not to damage the
sensors (installed on the right
and left edges of the power
back door) with a knife or other
sharp object. If a sensor is dis-
connected, the power back door
will not close automatically.
■Hands Free Power Back Door
precautions (if equipped)
The kick sensor is located behind
lower center part of the rear
bumper. Observe the following to
ensure that the Hands Free
Power Back Door function oper-
ates properly:
●Keep the lower c enter part of
the rear bumper clean at all
times.
If the lower center part of the rear
bumper is dirty or covered with
snow, the kick sensor may not
operate. In this situation, clean off
the dirt or snow, move the vehicle
from the current position and then
check if the kick sensor operates.
If it does not operate, have the
vehicle inspected by your Toyota
dealer.
●Do not apply coatings that have
a rain clearin g (hydrophilic)
effect, or other coatings, to the
lower center part of the rear
bumper.
●Do not park the vehicle near
objects that may move and con-
tact the lower center part of the
rear bumper, such as grass or
trees.
If the vehicle has been parked for
a while near objects that may
move and contact the lower cen-
ter part of the rear bumper, such
as grass or trees, the kick sensor
may not operate. In this situation,
move the vehicle from the current
position and then check if the kick
sensor operates. If it does not
operate, have the vehicle
inspected by you r Toyota dealer.
●Do not subject the kick sensor
or its surrounding area to a
strong impact.
If the kick sensor or its surround-
ing area has been subjected to a
strong impact, the kick sensor
may not operate properly.
If the kick sensor does not oper-
ate in the following situations,
have the vehicle inspected by
your Toyota dealer.
• The kick sensor or its surround- ing area has been subjected to
a strong impact.

1413-2. Opening, closing and locking the doors
3
Before driving
The open position of the power
back door can be adjusted.
1Stop the power back door at
the desired position.
( P.133)
2 Press and hold the power
back door switch on the back
door for approximately 2 sec-
onds.
• When setting is complete, a buzzer will sound 4 times.
• The next time the power back door is opened, it will stop at
that position.
■Returning the power back door
opening position to the default
setting
Press and hold the power back door
switch on the back door for approxi-
mately 7 seconds.
A buzzer will sound 4 times, pause,
and then sound 2 more times. The
next time the power back door is
opened, it will stop at the default
position.
■When setting the open position
of the back door by the
multi-information display
The open position of the power back
door can be adjusted using the
multi-informat ion display. (P.510)
When opened, the power back door
will open to the last position set
using the power back door switch on
the back door or on the multi-infor-
mation display.
NOTICE
• The lower center part of the rear bumper is scratched or dam-
aged.
●Do not disassemble the rear
bumper.
●Do not attach stickers to the
rear bumper.
●Do not paint the rear bumper.
●If a heavy object is attached to
the power back door, disable
the kick sensor.
Adjusting the open posi-
tion of the back door

1423-2. Opening, closing and locking the doors
■Antenna locationAntennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage
compartment
■Effective range (areas within
which the electronic key is
detected)
When locking or unlocking the
doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of an outside front door
handle and back door. (Only the
doors detecting the key can be
operated.)
When starting the hybrid system
or changing power switch
modes
The system can be operated when
the electronic key i s inside the vehi-
cle.
■Alarms and warning messages
A combination of exterior and inte-
rior alarms as well as warning mes-
sages shown on the
multi-information di splay are used to
prevent theft of the vehicle and acci-
dents resulting from erroneous
operation. Take appropriate mea-
sures in response to any warning
message on the m ulti-information
display. ( P.456)
When only an alarm sounds, cir-
cumstances and correction proce-
dures are as follows.
●When an exterior alarm sounds
once for 5 seconds
Smar t key system
The following operations
can be performed simply by
carrying the electronic key
on your person, for example
in your pocket. The driver
should always carry the
electronic key.
 Locks and unlocks the
doors ( P.127)
 Locks and unlocks the back
door ( P.132)
 Starts and stops the hybrid
system ( P.207)

1433-2. Opening, closing and locking the doors
3
Before driving
●When an interior alarm sounds
continuously
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the
12-volt battery from being dis-
charged while the vehicle is not
operated for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in
an area of approximately 6 ft. (2
m) of the outside of the vehicle for
10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s door.
In this case, take hold of the
driver’s door handle, or use the wireless remote c
ontrol or the
mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating proper ly. (Ways of cop-
ing: P.477)
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
tact with, or is c overed by the fol-
lowing metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
SituationCorrection
procedure
An attempt was
made to lock the
vehicle while a door
was open.Close all of
the doors
and lock the
doors again.
SituationCorrection procedure
The power switch
was turned to ACC
while the driver’s
door was open (or
the driver’s door was
opened while the
power switch was in
ACC).
Turn the
power
switch off
and close
the driver’s
door.
The power switch
was turned off while
the driver’s door was
open.Close the
driver’s
door.

1443-2. Opening, closing and locking the doors
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless
communication devices
• Another electronic key or a wire- less key that emits radio waves
• Personal computers or personal
digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru-
ment panel, luggage compart-
ment, floor, or in the door pockets
or glove box when the hybrid sys-
tem is started or power switch
modes are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out- side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electro
nic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock or lock if a
large amount of water splashes on
the door handle, such as in the
rain or in a car wash when the
electronic key is within the effec-
tive range. (The doors will auto-
matically be locked after
approximately 60 seconds if the
doors are not opened and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possib ility that the door
may not be unlocked by the entry
function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock or unlock
sensor while wearing gloves may
prevent lock or unlock operation.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective range, the door may
lock and unlock repeatedly. In that
case, follow the following correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca- tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to bat-