2023 TOYOTA HIGHLANDER HYBRID Owners Manual

537
Index
.What to do if... (Trouble-shooting) ................... 538
Alphabetical Index....... 541

538What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your mechanical
keys, new genuine mechani-
cal keys can be made by your
Toyota dealer. ( P.475)
 If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.475)
 Is the electronic key battery
weak or depleted? ( P.423)
 Is the power switch in ON?
When locking the doors, turn the
power switch off. ( P.208)
 Is the electronic key left inside
the vehicle?
When locking the doors, make sure
that you have the electronic key on
your person.
 The function may not operate properly due to the condition
of the radio wave. (
P.143)
 Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door from
outside and then unlock the
child-protector lock. ( P.130)
 Did you press the power
switch while firmly depress-
ing the brake pedal?
( P.207)
 Is the shift lever in P?
( P.207)
 Is the electronic key any-
where detectable inside the
vehicle? ( P.142)
 Is the electronic key battery
weak or depleted? ( P.423)
In this case, the h ybrid system can
be started in a temporary way.
(  P.478)
 Is the 12-volt battery dis-
charged? ( P.479)
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start

539What to do if... (Troubleshooting)
Is the power switch in ON?
If you cannot release the shift lever
by depressing the brake pedal with
the power switch in ON ( P.214)
 Is the window lock switch
pressed?
The power window except for the
one at the driver’s seat cannot be
operated if the win dow lock switch
is pressed. ( P.175)
 The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat-
ing) for a period of time.
( P.210)
 The seat belt reminder light is
flashing
Are the driver and the passengers
wearing the seat belts? ( P.448)
 The parking brake indicator is
on
Is the parking br ake released?
(  P.217)
Depending on the situation,
other types of warning buzzer
may also sound. ( P.445, 456)
 Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the alarm
sounds. ( P. 7 8 )
Do one of the following to stop
the alarms:
 Unlock the doors.
 Turn the power switch to ACC
or ON, or start the hybrid sys-
tem.
 Is the message displayed on
the multi-information display?
Check the message on the
multi-informat ion display. (P.456)
 When a warning light turns on
or a warning message is dis-
played, refer to P.445, 456.
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
A warning buzzer sounds
during driving
An alarm is activated and
the horn sounds (vehicles
with an alarm)
A warning buzzer sounds
when leaving the vehicle
A warning light turns on
or a warning message is
displayed

540What to do if... (Troubleshooting)
Stop the vehicle in a safe
place and replace the flat tire
with the spare tire. ( P.461)
 Try the procedure for when
the vehicle becomes stuck in
mud, dirt, or snow. ( P.488)
When a problem has
occurred
If you have a flat tire
The vehicle becomes
stuck

541Alphabetical Index
Alphabetical Index
A
A/C ........................................... 328Air conditioning filter ............. 418
Automatic air conditioning sys-tem ..................................... 328
Eco air conditioning mode .... 332
Front seat concentrated airflow mode (S-FLOW) ................. 334
Rear automatic air conditioning system ................................ 337
ABS (Anti-lock Brake System) ............................................... 311Warning light ........................ 447
ACA (Active Cornering Assist) ............................................... 311
Active Cornering Assist (ACA) ............................................... 311
Adaptive Front-lighting System (AFS)...................................... 225
AFS (Adaptive Front-lighting System) ................................. 225
AHB (Automatic High Beam) . 226
Air conditioning filter ............. 418
Air conditioning system ........ 328 Air conditioning filter ............. 418
Automatic air conditioning sys-tem ..................................... 328
Eco air conditioning mode .... 332
Front seat concentrated airflow mode (S-FLOW) ................. 334
Rear automatic air conditioning system ................................ 337
Airbags Airbag operating conditions.... 36
Airbag precautions for your child............................................. 39
Correct driving posture ........... 25
Curtain shield airbag operating conditions ............................. 37
Curtain shield airbag precautions ............................................. 39 Front passenger occupant clas-
sification system ...................43
General airbag precautions ....39
Locations of airbags ...............34
Modification and disposal of air- bags......................................42
Side airbag operating conditions .............................................37
Side airbag precautions..........39
Side and curtain shield airbags operating conditions .............37
Side and curtain shield airbags precautions ...........................39
SRS airbags ...........................34
SRS warning light .................447
Alarm .........................................78 Warning buzzer ....................445
Anchor brackets ... ..............52, 62
Antennas (smart key system)142
Anti-lock Brake System (ABS) ............................................... 311Warning light.........................447
Approach warning ..................270
Armrest ......... ......................... ..362
Assist grips .............................363
Audio system-linked display101, 111
Automatic air conditioning sys- tem .........................................328Eco air conditioning mode ....332
Automatic headlight leveling system ...................................224
Automatic High Beam ............226
Automatic light control system ...............................................224
Auxiliary boxes ...............349, 354
Average fuel economy .....97, 109
Average vehicle speed ...........101
AWD Control ...........................101
B
Back door ................................131

542Alphabetical Index
Back-up lightsReplacing light bulbs ............ 428
Battery (12-volt battery) Battery checking................... 402
If the 12-volt battery is dis-charged .............................. 479
Preparing and c hecking before
winter.................................. 320
Replacing ............................. 482
Warning light ........................ 446
Battery (traction battery) ......... 73
Blind Spot Monitor (BSM) ...... 278
Brake Brake hold ............................ 220
Fluid ............................. 400, 495
Parking brake ....................... 217
Regenerative braking ............. 70
Warning light ........................ 445
Brake assist ............................ 311
Break-in tips ........ ................... 185
Brightness control Instrument panel light control89, 96
BSM (Blind Spot Monitor) ...... 278
Buzzer Hands off steering wheel warn-ing (LTA) ............................. 262
C
Care Exterior ................................. 380
Interior .................................. 383
Seat belts ............................. 383
Wheels and wheel ornaments........................................... 380
Cargo capacity ....................... 194
Cargo net hooks .. ................... 350
Chains ..................................... 321
Child restraint system Fixed with a LATCH system ... 60
Fixed with a seat belt ............. 55 Front passenger occupant clas-
sification system ...................43
Points to remember ................50
Riding with children ................49
Types of child restraint system installation method ...............52
Using an anchor bracket ........62
Child safety 12-volt battery precautions .403, 483
Airbag precautions .................39
Back door precautions..........131
Child restraint system .............52
Heated steering wheel and seat heater precautio ns..............341
How your child should wear the seat belt ................................28
Moon roof precautions..........177
Panoramic moon roof precau- tions ....................................181
Power window lock switch ....175
Power window precautions...174
Rear door child-protectors ....130
Seat belt extender precautions .............................................29
Seat belt precautions..............49
Child-protectors......................130
Cleaning Exterior .................................380
Interior ..................................383
Radar sensor ........................238
Seat belts .............................383
Wheels and wheel ornaments...........................................380
Clock ................... .....87, 90, 91, 96
Coat hooks ..............................363
Condenser ............. ..................400
Console box ............................347
Conversation mirror ...............369
Cooling system .......................399 Engine overheating ..............484
Hybrid system overheating ...486

543Alphabetical Index
Cruise controlDynamic radar cruise control with full-speed range .......... 263
Cup holders ............................ 347
Current fuel consumption97, 109
Curtain shield airbags ............. 34
Customizable features ........... 510
D
Daytime running light system223 Replacing light bulbs ............ 428
Defogger Outside rear view mirrors ..... 330
Rear window ........................ 330
Windshield............................ 330
Differential Rear differential oil ............... 494
Digital Rearview Mirror .......... 161
Dimension ............................... 490
Dinghy towing ........................ 206
Display Dynamic radar cruise control with full-speed range .......... 263
Energy monitor ..................... 119
Head-up display ................... 114
Intuitive parking assist .......... 283
LTA (Lane Tracing Assist) ..... 259
Multi-informatio n display 96, 106
RCTA .................................... 291
Warning message ................ 456
Distance until next engine oil change..................................... 89
Do-it-yourself maintenance ... 387
Door courtesy lights .............. 343
Door lock Back door ............................. 131
Side doors ............................ 127
Smart key system................. 142
Wireless remote control ....... 125
Doors Automatic door locking and unlocking system................ 130 Back door .............................131
Door glasses ........................173
Door lock ..............................131
Open door warning buzzer .128,
130
Outside rear view mirrors .....171
Rear door child-protectors ....130
Drive distance .........................101
Drive information ....................101
Driver’s seat position memory Driving position memory .......153
Memory recall function .........155
Driving Break-in tips .........................185
Correct driving posture ...........25
Driving mode select switch ...308
Hybrid vehicle dri ving tips .....318
Procedures ...........................184
Winter drive tips....................320
Driving information display .....97
Driving mode select switch ...308
Driving position memory .......153 Memory recall function .........155
Driving range ....................97, 109
Driving support system informa- tion display............ 100, 108, 111
Dynamic radar cruise control with full-speed range............263Warning message.................273
E
ECB (Electronically Controlled Brake System)....................... 311
ECO Accelerator Guidance....99, 11 0
Eco drive mode .......................308
Eco score .......................... 99, 110
EDR (Event data recorder) .........7
E-Four ......................................312
Elapsed time ...........................101
Electric motor (t raction motor)69

544Alphabetical Index
Electric Power Steering (EPS)............................................... 312Warning light ........................ 448
Electronic key ......................... 124 Battery-saving function......... 143
If the electronic key does not operate properly ................. 477
Replacing the battery ........... 423
Electronic roof sunshade Jam protection function ........ 180
Operation ............................. 179
Electronically Controlled Brake System (ECB) ....................... 311
Emergency flashers ............... 438
Emergency, in case of If a warning buzzer sounds .. 445
If a warning light turns on ..... 445
If a warning message is dis-played................................. 456
If the 12-volt battery is dis- charged .............................. 479
If the electronic key does not operate properly ................. 477
If the fuel filler door cannot be opened ............................... 476
If the hybrid sy stem will not start
........................................... 474
If the vehicle is submerged or water on the road is rising .. 439
If you have a flat tire ............. 461
If you lose your keys ............ 475
If you think something is wrong ........................................... 443
If your vehicle becomes stuck ........................................... 488
If your vehicle has to be stopped in an emergency................. 438
If your vehicle needs to be towed ........................................... 441
If your vehicle overheats ...... 484
Energy monitor ....................... 119 Engine
ACCESSORY mode . ............209
Compartment........................396
Engine switch .......................207
Hood .....................................394
How to start the hybrid system ...........................................207
Identification number ............491
If the hybrid sys tem will not start
...........................................474
If your vehicle has to be stopped in an emergency .................438
Ignition switch (power switch) ...........................................207
Overheating ..........................484
Power switch ........................207
Tachometer.......................87, 91
Engine coolant Capacity ...............................493
Checking ..............................399
Preparing and checking before winter ..................................320
Engine coolant temperature gauge .................................87, 91
Engine oil Capacity ...............................492
Checking ..............................396
Preparing and checking before winter ..................................320
Warning light.........................446
Engine oil maintenance data .398
Engine switch (power switch)207 If your vehicle has to be stopped in an emergency .................438
EPS (Electric Po wer Steering)
...............................................312 Warning light.........................448
EV drive mode......................... 211
EV indicator...............................70
Event data recorder (EDR) .........7