2023 TOYOTA HIGHLANDER HYBRID Owners Manual

1854-1. Before driving
4
Driving
When the shift lever is shifted
from P or R to forward drive
shift position such as D
*.
When the system operates, a
message appears on the
multi-information display. Read
the message and follow the
instruction.
*: Depending on the situation, the shift position may not be
changed.
■When starting off on a uphill
The hill-start assis t control will acti-
vate. ( P.311)
■For fuel-efficient driving
Keep in mind that hybrid vehicles
are similar to conventional vehicles,
and it is necessary to refrain from
activities such as sudden accelera-
tion. ( P.318)
■Driving in the rain
●Drive carefully whe n it is raining,
because visibility will be reduced,
the windows may become
fogged-up, and the road will be
slippery.
●Drive carefully whe n it starts to
rain, because the road surface will
be especially slippery.
●Refrain from high speeds when
driving on an expressway in the
rain, because there may be a
layer of water between the tires
and the road surface, preventing
the steering and brakes from
operating properly.
■ECO Accelerator Guidance
(  P.99, 110)
It is easier to drive in an Eco-friendly
manner by driving while referring to
the ECO Accelerator Guidance dis-
play. Also, by using the ECO Accel-
erator Guidance it is easier to
increase the “Eco Score” evaluation.
●When starting off: While staying
within the ECO Accelerator Guid-
ance range, gradually depress the
accelerator pedal and accelerate
to the desired speed. If excessive
acceleration is avoided, the “Start”
score will increase.
●When driving: After accelerating to
the desired speed, release the
accelerator pedal and drive at a
stable speed within the ECO
Accelerator Guidance range. By
keeping the vehicle within the
ECO Accelerator Guidance range,
the “Cruise” sco re will increase.
●When stopping: When stopping
the vehicle, early releasing the
accelerator pedal will cause the
“Stop” score to increase.
■Restraining the hybrid system
output (Brake Override System)
●When the accelera tor and brake
pedals are depressed at the same
time, the hybrid system output
may be restrained.
●A warning message is displayed
on the multi-information display
while the system is operating.
■Drive-Start Control (DSC)
When the TRAC is turned off
(  P.312), sudden start restraint
control also does not operate. If
your vehicle have trouble escaping
from the mud or fr esh snow due to
sudden start restraint control opera-
tion, deactivate TRAC ( P.312) so
that the vehicle may become able to
escape from the mud or fresh snow.
Also, sudden start restraint control
will not operate in the following con-
ditions:
●When Trail Mode is turned on
(AWD models)
■Breaking in your new Toyota
To extend the life of the vehicle,
observing the following precautions
is recommended:
●For the first 200 miles (300 km):

1864-1. Before driving
Avoid sudden stops.
●For the first 500 miles (800 km):
Do not tow a trailer.
●For the first 600 miles (1000 km):
• Do not drive at extremely high
speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low gears.
• Do not drive at a constant speed for extended periods.
■Operating your vehicle in a for-
eign country
Comply with the relevant vehicle
registration laws and confirm the
availability of the correct fuel.
(  P.491)
■Eco-friendly driving
 P.88, 94
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When starting the vehicle
Always keep your foot on the
brake pedal while stopped with
the “READY” indicator is illumi-
nated. This prevents the vehicle
from creeping.
■When driving the vehicle
●Do not drive if y ou are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay response in an emer-
gency, resulting in an accident.
●The driver should pay extra
attention to pedestrians when
the vehicle is powered only by
the electric motor (traction
motor). As there is no engine
noise, the pedestrians may mis-
judge the vehicle’s movement.
Even though the vehicle is
equipped with the acoustic vehi-
cle alerting system, drive with
care as pedestrians in the vicin-
ity may still not n otice the vehi-
cle if the surrounding area is
noisy.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire i f there is any
flammable material nearby.

1874-1. Before driving
4
Driving
WARNING
●During normal driving, do not
turn off the hybrid system. Turn-
ing the hybrid system off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.In the event of an
emergency, such as if it
becomes impossible to stop the
vehicle in the normal way:
P. 4 3 8
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.Using
the brakes con tinuously may
cause the brakes to overheat
and lose effectiveness.
(
P.213)
●Do not adjust the positions of
the steering wheel, the seat, or
the inside or ou tside rear view
mirrors while driving.Doing so
may result in a loss of vehicle
control.
●Always check that all passen-
gers’ arms, heads or other parts
of their body are not outside the
vehicle.
●AWD models: Do not drive the
vehicle off-road. This is not an
AWD vehicle designed for
off-road driving.Drive with due
care if it becomes unavoidable
to drive off-road.
●Do not drive across a river or
through other bodies of
water.This may cause elec-
tric/electronic components to
short circuit, damage the hybrid
system or cause other serious
damage to the vehicle.
●Do not drive in excess of the
speed limit. Even if the legal
speed limit permits it, do not
drive over 85 mph (140 km/h)
unless your vehicle has
high-speed capability tires. Driv-
ing over 85 mph (140 km/h)
may result in tire failure, loss of
control and possible injury. Be
sure to consult a tire dealer to
determine whether the tires on
your vehicle are high-speed
capability tires or not before
driving at such speeds.
■When driving on slippery
road surfaces
●Sudden braking, acceleration
and steering may cause tire
slippage and reduce your ability
to control the vehicle.
●Sudden acceleration, engine
braking due to shifting, or
changes in engine speed could
cause the vehicle to skid.
●After driving through a puddle,
lightly depress the brake pedal
to make sure that the brakes
are functioning properly. Wet
brake pads may prevent the
brakes from functioning prop-
erly. If the brakes on only one
side are wet and not functioning
properly, steering control may
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while a fo rward driving
position is selected, or roll for-
ward while the shift lever is in
R.Doing so may result in an
accident or damage to the vehi-
cle.
●Do not shift the sh ift lever to P
while the vehicle is mov-
ing.Doing so can damage the
transmission and may result in a
loss of vehicle control.

1884-1. Before driving
WARNING
●Do not shift the shift lever to R
while the vehicle is moving for-
ward.Doing so can damage the
transmission and may result in a
loss of vehicle control.
●Do not shift the shift lever to a
driving position while the vehicle
is moving backward.Doing so
can damage the transmission
and may result in a loss of vehi-
cle control.
●Shifting the shift lever to N while
the vehicle is moving will disen-
gage the hybrid system. Engine
braking is not available when N
is selected.
●Be careful not to shift the shift
lever with the accelerator pedal
depressed. Shifting the shift
lever to any position other than
P or N may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident and
result in death or serious injury.
■If you hear a squealing or
scraping noise (brake pad
wear limit indicators)
Have the brake pads checked and
replaced by your Toyota dealer as
soon as possible.Rotor damage
may result if th e pads are not
replaced when needed.
It is dangerous to drive the vehicle
when the wear limits of the brake
pads and/or those of the brake
discs are exceeded.
■When the vehicle is stopped
●Do not depress t he accelerator
pedal unnecessarily.If the shift
lever is in any position other
than P or N, the vehicle may
accelerate suddenly and unex-
pectedly, causing an accident.
●In order to prevent accidents
due to the vehic le rolling away,
always keep depressing the
brake pedal while stopped with
the “READY” indicator is illumi-
nated, and apply the parking
brake as necessary.
●If the vehicle is stopped on an
incline, in order to prevent acci-
dents caused by the vehicle roll-
ing forward or backward, always
depress the brake pedal and
securely apply the parking
brake as needed.
●Avoid revving or racing the
engine.Running the engine at
high speed while the vehicle is
stopped may cause the exhaust
system to overheat, which could
result in a fire if combustible
material is nearby.
■When the vehicle is parked
●Do not leave glasses, cigarette
lighters, spray cans, or soft
drink cans in the vehicle when it
is in the sun.Doing so may
result in the following:
• Gas may leak from a cigarette lighter or spray can, and may
lead to a fire.
• The temperature inside the vehicle may cause the plastic
lenses and plastic material of
glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray
over the interior of the vehicle,
and may also cause a short cir-
cuit in the vehicle’s electrical
components.
●Do not leave cigarette lighters in
the vehicle. If a cigarette lighter
is in a place such as the glove
box or on the floor, it may be lit
accidentally when luggage is
loaded or the se at is adjusted,
causing a fire.

1894-1. Before driving
4
Driving
WARNING
●Do not attach adhesive discs to
the windshield or windows. Do
not place containers such as air
fresheners on the instrument
panel or dashboard. Adhesive
discs or containers may act as
lenses, causing a fire in the
vehicle.
●Do not leave a door or window
open if the curved glass is
coated with a metallized film
such as a silver-colored one.
Reflected sunlight may cause
the glass to act as a lens, caus-
ing a fire.
●Always apply the parking brake,
shift the shift lever to P, stop the
hybrid system and lock the vehi-
cle.Do not leave the vehicle
unattended while the “READY”
indicator is illuminated.If the
vehicle is parked with the shift
lever in P but the parking brake
is not set, the vehicle may start
to move, possibly leading to an
accident.
●Do not touch the exhaust pipes
while the “READY” indicator is
illuminated or immediately after
turning the hybrid system
off.Doing so may cause burns.
■When taking a nap in the vehi-
cle
Always turn the hybrid system off.
Otherwise, if you accidentally
move the shift lever or depress
the accelerator pedal, this could
cause an accident or fire due to
hybrid system overheating. Addi-
tionally, if the vehicle is parked in
a poorly ventilated area, exhaust
gases may collect and enter the
vehicle, leading to death or a seri-
ous health hazard.
■When braking
●When the brakes are wet, drive
more cautiously.Braking dis-
tance increases when the
brakes are wet, and this may
cause one side of the vehicle to
brake differently than the other
side. Also, the parking brake
may not securely hold the vehi-
cle.
●If the electronically controlled
brake system does not operate,
do not follow other vehicles
closely and avoid hills or sharp
turns that require braking. In this
case, braking is still possible,
but the brake pedal should be
depressed more firmly than
usual. Also, the braking dis-
tance will increase. Have your
brakes fixed immediately.
●The brake system consists of 2
or more individual hydraulic sys-
tems; if one of the systems fails,
the other(s) will still operate. In
this case, the brake pedal
should be depressed more
firmly than usual and the brak-
ing distance will increase. Have
your brakes fixed immediately.
■If the vehicle becomes stuck
(AWD models)
Do not spin the wheels exces-
sively when any of the tires is up
in the air, or the vehicle is stuck in
sand, mud, etc. This may damage
the driveline components or pro-
pel the vehicle forward or back-
ward, causing an accident.
NOTICE
■When driving the vehicle
●Do not depress the accelerator
and brake pedals at the same
time during driving, as this may
restrain the hybrid system out-
put.

1904-1. Before driving
NOTICE
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.
■When parking the vehicle
Always set the parking brake and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehi cle may acceler-
ate suddenly if the accelerator
pedal is accidentally depressed.
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.Doing so may damage
the power steering.
●When driving over bumps on
the road, drive as slowly as pos-
sible to avoid damaging the
wheels, underside of the vehi-
cle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations. Hold the
steering wheel firmly and gradu-
ally depress the brake pedal to
slow down the vehicle.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Information on what to do in case
of a flat tire (
P.461)
■When encountering flooded
roads
Do not drive on a road that has
flooded after h eavy rain etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your Toy-
ota dealer check the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, hybrid transaxle (front
and rear [AWD models]), etc.
●Lubricant condition for bearings
and suspension joints (where
possible), and the function of all
joints, bearings, etc.

1914-1. Before driving
4
Driving
Cargo capacity depends on the
total weight of the occupants.
(Cargo capacity) = (Total load
capacity) — (Total weight of
occupants)
Steps for Determining Correct
Load Limit —
(1) Locate the statement “The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lbs.” on your
vehicle’s placard.
(2) Determine the combined
weight of the driver and passen-
gers that will be riding in your
vehicle.
(3) Subtract the combined
weight of the driver and passen-
gers from XXX kg or XXX lbs.
(4) The resulting figure equals
the available amount of cargo
and luggage load capacity.
For example, if the “XXX”
amount equals 1400 lbs. and
there will be five 150 lb passen-
gers in your vehicle, the amount
of available cargo and luggage
load capacity is 650 lbs. (1400 − 750 (5 
150) = 650 lbs.)
(5) Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
( P.194)
Cargo capacity
Total load capacity (vehicle
capacity weight) ( P.490)
When 2 people with the com-
bined weight of A lb. (kg) are rid-
ing in your vehicle, which has a
total load capacity (vehicle
capacity weight) of B lb. (kg),
the available amount of cargo
and luggage load capacity will
Cargo and luggage
Take notice of the following
information about storage
precautions, cargo capacity
and load.
Capacity and distribution
Calculation formula for
your vehicle

1924-1. Before driving
be C lb. (kg) as follows:
B
*2 lb. (kg) - A*1 lb. (kg) = C*3 lb.
(kg)
*1: A =Weight of people
*2: B =Total load capacity
*3: C =Available cargo and luggage load
In this condition, if 3 more passen-
gers with the combined weight of D
lb. (kg) get on, the available cargo
and luggage load will be reduced E
lb. (kg) as follows:
C lb. (kg) - D*4 lb. (kg) = E*5 lb.
(kg)
*4: D =Additional weight of people
*5: E =Available cargo and luggage load
As shown in the example above,
if the number of occupants
increases, the cargo and lug-
gage load will be reduced by an
amount that equals the
increased weight due to the
additional occupants. In other
words, if an increase in the num-
ber of occupants causes an
excess of the total load capacity
(combined weight of occupants
plus cargo and luggage load),
you must reduce the cargo and
luggage on your vehicle.
WARNING
■Things that must not be car-
ried in the luggage compart-
ment
The following things may cause a
fire if loaded in the luggage com-
partment:
●Receptacles containing gaso-
line
●Aerosol cans
■Storage precautions
Observe the following precau-
tions.
Failure to do so may prevent the
pedals from being depressed
properly, may block the driver’s
vision, or may res ult in items hit-
ting the driver or passengers, pos-
sibly causing an accident.
●Stow cargo and luggage in the
luggage compartment when-
ever possible.
●Do not stack cargo and luggage
in the luggage compartment
higher than the seatbacks.
●When you fold down the rear
seats, long items should not be
placed directly behind the front
seats.
●Never allow anyon e to ride in
the luggage compartment. It is
not designed for passengers.
They should ride in their seats
with their seat belts properly
fastened.
●Do not place cargo or luggage
in or on the follo wing locations.
• At the feet of the driver
• On the front passenger or rear seats (when stacking items)
• On the luggage cover
• On the instrument panel
• On the dashboard
●Secure all items in the occupant
compartment.
■Capacity and distribution
●Do not exceed the maximum
axle weight rating or the total
vehicle weight rating.