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HIGHLANDER HEV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
Positioning a floor jack .......395
Engine compartment .......... 396
12-volt battery .................... 402
Tires ................................... 404
Tire inflation pressure......... 415
Wheels ............................... 417
Air conditioning filter ........... 418
Cleaning the hybrid battery (trac- tion battery) air intake vents......................................... 420
Electronic key battery ......... 423
Checking and replacing fuses ......................................... 425
Headlight aim ..................... 427
Light bulbs .......................... 428
7-1. Essential information Emergency flashers ........... 438
If your vehicle has to be stopped in an emergency .............. 438
If the vehicle is submerged or water on the road is rising
......................................... 439
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 441
If you think something is wrong ......................................... 443
If a warning light turns on or a warning buzzer sounds .... 445
If a warning message is dis- played .............................. 456
If you have a flat tire ........... 461
If the hybrid system will not start ......................................... 474
If you lose your keys .......... 475
If the fuel filler door cannot be opened ............................. 476
If the electronic key does not operate properly ............... 477If the 12-volt battery is dis-
charged ............................ 479
If your vehicle overheats .... 484
If the vehicle becomes stuck ......................................... 488
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 490
Fuel information ................. 498
Tire information .................. 500
8-2. Customization Customizable features ....... 510
8-3. Initialization Items to initialize ................ 523
9-1. For owners Reporting safety defects for U.S. owners ............................. 526
Reporting safety defects for Canadian owners ............. 526
Seat belt instructions for Cana- dian owners (in French) ... 527
SRS airbag instructions for Canadian owners (in French)
......................................... 528
Headlight aim instructions for Canadian owners (in French)......................................... 53
5
What to
do if... (Troubleshooting)
......................................... 538
Alphabetical Index.............. 541
7When trouble arises
8Vehicle specifications
9For owners
Index

13Pictorial index
Precautions for winter season.............................................. P.320
To prevent freezing (windshiel d wiper de-icer) ..................... P.330
Precautions for car wash
*.................................................... P.381
Fuel filler door ............................................... ..................... P.234
Refueling method ............................................... .................. P.234
Fuel type/fuel tan k capacity ................................... .............. P.491
Tires.......................................................... ........................... P.404
Tire size/inflation pressure ................................... ........ P.404, 495
Winter tires/tire chains ....................................... .................. P.320
Checking/rotation/tire pressur e warning system ..................P.404
Coping with flat tires......................................... .................... P.461
Hood ........................................................... ......................... P.394
Opening ............................................................................... P.394
Engine oil ..................................................... ........................ P.492
Coping with overheating ...................................................... P.484
Warning messages ............................................... ............... P.456
Front turn signal lights/parking lights
*..................... P.216,223
Parking lights
*............................................................... ..... P.223
Headlights/daytime running lights
*.................................. P.223
Headlights..................................................... ...................... P.223
Daytime running lights .. .................................................... P.223
Front side marker lights ....................................... ............. P.223
Parking lights
*/daytime running lights*........................... P.223
Front fog lights ............................................... .................... P.229
Stop/tail lights ............................................... ..................... P.223
Tail lights.................................................... ......................... P.223
Back-up lights
Shifting the shift lever to R ................................................... P.213
Light bulbs of the exterior lights for driving
(Replacing method: P.428, Watts: P.496)

1022-1. Instrument cluster
■Tire pressure
• It may take a few minutes to dis- play the tire inflation pressure
after the power switch is turned to
ON. It may also take a few min-
utes to display the tire inflation
pressure after inflation pressure
has been adjusted.
• “---” may be disp layed if the tire
position information cannot be
determined due to unfavorable
radio wave conditions.
• Tire inflation pressure changes with temperature. The displayed
values may also be different from
the values measured using a tire
pressure gauge.
■Changing settings
Use the meter control switches
on the steering wheel to change
settings.
1 Press or of the meter
control switch to select .
2 Press or of the meter
control switch to select the
desired item to be custom-
ized.
3 Press or press and hold .
The available settings will differ
depending on if is pressed or
pressed and held. Follow the
instructions on the display.
■Setting items
LTA (Lane Tracing Assist)
( P.253)
Press and hold to change the
settings of the following items: • “Lane Center”
Select to enable
/disable the lane
centering function.
• “Sensitivity”
Select to set the warning sensitivity.
• “Sway Warning”
Select to enable/disable the vehicle
sway warning.
• “Sway Sensitivity”
Select to set the vehicle sway warn-
ing sensitivity.
PCS (Pre-Collision Sys-
tem) ( P.242)
Press to enable/disable the
pre-collision system.
• PCS (Pre-Collision System)
on/off
Select to enable/disable the
pre-collision system.
Press and hold to change the
settings of the following item:
• “Sensitivity”
Select to change the pre-collision
warning timing.
DRCC (Dynamic Radar
Cruise Control with full-speed
range) ( P.263)
Press and hold to change the
settings of the following items:
• “Curve Speed Reduction”
( P.270)
Select to set the curve speed
reduction function strength.
Settings display ( )

2524-5. Using the driving support systems
started the vehicle has not been
driven for a certain amount of time
• While making a left/right turn and
for a few seconds after making a
left/right turn
• While driving on a curve and for a
few seconds after driving on a
curve
• If your vehicle is skidding
• If the front of the vehicle is raised
or lowered
• If the wheels are misaligned
• If a wiper blade is blocking the front camera
• The vehicle is being driven at extremely high speeds
• When driving on a hill
• If the radar sensor or front camera
is misaligned
• When driving in a traffic lane sep-
arated by more t han one lane
where oncoming vehicles are driv-
ing while making a right/left turn
• When largely out of place with the opposite facing targeted oncom-
ing vehicle during a right/left turn
• While making a right/left turn, when a pedestrian approaches
from behind or side of your vehicle
●In addition to the above, in some
situations, such as the following,
the emergency steering assist
may not operate.
• When the white (yellow) lane lines are difficult to see, such as when
they are faint, diverging/merging,
or a shadow is cast upon them
• When the lane is wider or nar-
rower than normal
• When there is a light and dark pat- tern on the road surface, such as
due to road repairs
• When the target is too close
• When there is insufficient safe or unobstructed space for the vehicle
to be steered into
• If oncoming vehicle is present
• If VSC function is operating
●In some situations such as the fol-
lowing, sufficien t braking force or
steering force may not be
obtained, preventing the system
from performing properly:
• If the braking functions cannot operate to their full extent, such as
when the brake parts are
extremely cold, ext remely hot, or
wet
• If the vehicle is not properly main- tained (brakes or tires are exces-
sively worn, imprope r tire inflation
pressure, etc.)
• When the vehicle is being driven on a gravel road or other slippery
surface
• When the road surface has deep wheel tracks
• When driving on a hill road
• When driving on a road that has inclines to the left or right
■If VSC is disabled
●If VSC is disabled ( P.313), the

3164-5. Using the driving support systems
WARNING
■When the
TRAC/ABS/VSC/Trailer Sway
Control is activated
The slip indicator light flashes.
Always drive carefully. Reckless
driving may cause an accident.
Exercise particular care when the
indicator light flashes.
■When the TRAC/VSC/Trailer
Sway Control systems are
turned off
●Be especially careful and drive
at a speed appropriate to the
road conditions. As these are
the systems to help ensure
vehicle stability and driving
force, do not turn the
TRAC/VSC/Trailer Sway Con-
trol systems off unless neces-
sary.
●Trailer Sway Control is part of
the VSC system and will not
operate if VSC is turned off or
experiences a malfunction.
■Replacing tires
Make sure that all tires are of the
specified size, brand, tread pat-
tern and total load capacity. In
addition, make sure that the tires
are inflated to the recommended
tire inflation pressure level.
The ABS, TRAC, Trailer Sway
Control and VSC systems will not
function correctly if different tires
are installed on the vehicle.
Contact your Toyota dealer for fur-
ther information when replacing
tires or wheels.
■Handling of tires and the sus-
pension
Using tires with any kind of prob-
lem or modifying the suspension
will affect the driving assist sys-
tems, and may cause a system to
malfunction.
■Trailer Sway Control precau-
tion
The Trailer Sway Control system
is not able to red uce trailer sway
in all situations. Depending on
many factors such as the condi-
tions of the vehicle, trailer, road
surface and driving environment,
the Trailer Sway Control system
may not be effective. Refer to
your trailer owner’s manual for
information on how to tow your
trailer properly.
■If trailer sway occurs
Observe the following precau-
tions.
Failing to do so may cause death
or serious injury.
●Firmly grip the steering wheel.
Steer straight ahead. Do not try
to control trailer sway by turning
the steering wheel.
●Begin releasing the accelerator
pedal immediately but very
gradually to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and traile r should stabi-
lize. ( P.196)

3194-6. Driving tips
4
Driving
gently release the brake pedal
to allow the vehicle to move for-
ward slightly while avoiding
overuse of the accelerator
pedal. Doing so can help control
excessive gasoline consump-
tion.
Control and maintain the vehicle
at a constant speed. Before
stopping at a toll booth or simi-
lar, allow plenty of time to
release the accelerator and gen-
tly apply the brakes. A greater
amount of electrical energy can
be regenerated when slowing
down.
Use the air conditioning only
when necessary. Doing so can
help reduce excessive gasoline
consumption.
In summer: When the ambient
temperature is high, use the
recirculated air mode. Doing so
will help to reduce the burden on
the air conditioning system and
reduce fuel consumption as
well.
In winter: Because the gasoline
engine will not automatically cut
out until it and the interior of the
vehicle are warm, it will con-
sume fuel. Also, fuel consump-
tion can be improved by
avoiding overuse of the heater.Make sure to check the tire infla-
tion pressure frequently.
Improper tire inflation pressure
can cause poor fuel economy.
Also, as snow tires can cause
large amounts of friction, their
use on dry roads can lead to
poor fuel economy. Use tires
that are appropriate for the sea-
son.
Carrying heavy luggage will lead
to poor fuel economy. Avoid car-
rying unnecessary luggage.
Installing a large roof rack will
also cause poor fuel economy.
Since the gasoline engine starts
up and cuts out automatically
when cold, warming up the
engine is unnecessary. More-
over, frequently driving short
distances will cause the engine
to repeatedly warm up, which
can lead to excess fuel con-
sumption.
Highway driving
Air conditioning
Checking tire inflation
pressure
Luggage
Warming up before driv-
ing

379
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 380
Cleaning and protecting the vehicle interior ........... 383
6-2. Maintenance Maintenance requirements.................................. 386
General maintenance.. 388
Emission inspection and maintenance (I/M) pro-
grams ........................ 390
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 392
Hood ........................... 394
Positioning a floor jack .................................. 395
Engine compartment ... 396
12-volt battery ............. 402
Tires ............................ 404
Tire inflation pressure.. 415
Wheels ......... ...............417
Air conditioning filter .... 418
Cleaning the hybrid battery (traction battery) air intake
vents.......................... 420
Electronic key battery.. 423
Checking and replacing fuses.......................... 425
Headlight aim .............. 427Light bulbs ...................
428