2023 MERCEDES-BENZ EQE Owners Manual

4Displays animation for content sharing5

4Adjusts the volumePress X or d or swipe over the buttonExample: control elements for vehicles with
an MBUX Hyperscreen1Adjusts the volumePress X, or d.2Fingerprint sensor3Switches the MBUX multimedia system on or
oM4Switches the mute function on/oMTo select a menu item or entry: tap on a sym-
bol or an entry.To increase the map scale: tap twice quickly
with one Nnger.To reduce the map scale: tap with two Nngers.To enter characters with the keypad: tap on a
button.To navigate in menus: swipe up, down, les or
right.To use handwriting to enter characters: write
the character with one Nnger on the
touchscreen.To zoom in and out of the map: move two Nn-
gers together or apart.To enlarge or reduce the size of a section of a
website: move two Nngers together or apart.To turn the digital map: turn counter-clockwise
or clockwise using two Nngers.To move the digital map: touch the
touchscreen and move your Nnger in any
direction.To save the destination in the digital map:
touch the touchscreen and hold until a mes- sage is shown.To set the volume on a scale: touch the
touchscreen and move the Nnger to the les or
right.To call up a global menu in the applications:
touch the touchscreen and hold until the
Options menu appears.
Function of the MBUX voice assistant
&WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle when driving, you could be distracted from thetraPc situation. This could also cause you to
lose control of the vehicle.
296MBUX multimedia system

Only operate this equipment when the
traPc situation permits.If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and traPc conditions and operate the
equipment with the vehicle stationary.For your own safety, always observe the following points when operating mobile communicationsequipment and especially your voice control sys-
tem:
= Observe the legal requirements for the coun-
try in which you are driving.
= If you use the voice control system in an emer-
gency your voice can change and your tele- phone call, e.g. an emergency call, can
thereby be unnecessarily delayed.
= Familiarize yourself with the voice control sys-
tem functions before starting the journey.
Using the MBUX voice assistant, vehicle functionsand various areas of the MBUX multimedia system
can be operated by voice input. The MBUX voice
assistant is operational approximately half a
minute aser switching on the vehicle and can be
operated from all seats. Further information and
examples of voice commands can be found in the
Digital Operator\bs Manual.
You can use the MBUX voice assistant to operate
the following functions depending on the vehicle equipment:
= Telephone
= Text message and e-mail
= Navigation
= Radio and media
= Vehicle functions
= Online functions
Full functionality of the voice control system is only available for you with activation of onlinevoice control.
Conducting a dialog
Starting a dialog
Say "Hey Mercedes" to activate the MBUX
Voice Assistant. Voice activation must be switched on in the multimedia system.orPress the £ button on the multifunction
steering wheel.
A blue line appears in the MBUX multimedia
system. The dialog can be started.
For the dialog with the MBUX Voice Assistant, you
can use complete sentences of colloquial lan-
guage as voice commands. Voice activation can
also be directly combined with a voice command,
e.g. "Hey Mercedes, how fast can I drive"" .
Calling up help
For information about the MBUX Voice Assis-
tant: say "Hey Mercedes, what can you do""Digital Operator\bs Manual: "Show me the
Operator's Manual". The full extent of the Dig-
ital Operator\bs Manual is available when the vehicle is stationary.
Operating functions (examples)
To operate the navigation: "Search for an
Asian restaurant, but not Japanese, in South
London."To operate the phone: "Call my father."MBUX multimedia system297

To change the system language to English (short command): "Change language to Eng-
lish".To operate the radio: "Show me the list of
radio stations."To operate media: "Switch on random play-
back."To operate vehicle functions: "Switch the
seat heating to level 2."To operate online functions: "What's the time
in Sydney""To ask a question about the vehicle: "Do I
have Blind Spot Assist""
Function of the driver camera
The driver camera is located in the driver\bs dis-
play.
The driver camera detects the following character- istics:
= Head position
= Viewing direction
= Eyelid closure characteristics
=Driver\bs face\bThe driver camera records image data for
applications such as ATTENTION ASSIST and facial recognition, for example.
The camera converts the image data directly
into meta data. No image data is saved in the
process. The data is only processed in the
vehicle and is not transmitted from the vehi- cle.\bThe driver camera is automatically activated
each time the vehicle is opened with the key. The current status of the è driver camera
is shown in the status line of the central dis-
play.
The driver camera must be set up for face detec-
tion before use. Teaching-in biometric data
(  page 300).
System limits
The system may be impaired or may not function in the following situations:
= The camera is covered or dirty, fogged up or
scratched.
= The driver\bs face and/or eyes are covered.
=The driver is wearing glasses that block infra-
red.
Display messages
In the following situations display messages may be shown:
= The driver camera is inoperative.
The camera is faulty.
The Driver Camera Inoperative See Opera-
tor's Manual message appears.
= The driver camera cannot capture the position
of your head.
The Change the steering wheel/ seat posi-
tion until 6 dots are visible on the upper
edge of the screen. message appears.
= The view of the driver camera is reduced or
restricted.
The Driver Camera View Currently Restricted
See Operator's Manual message appears.
Notes on care
Please comply with the notes on caring for the interior (  page 349).298MBUX multimedia system

Switching the driver camera on or oM
Multimedia system:
4 © 5
Settings 5
System
5 Intelligent Assistance
Select On or Off.
When the driver camera is switched oM, the fol-
lowing functions are not available or limited:
= The microsleep detection of ATTENTION
ASSIST (  page 219)
= The facial recognition
This function serves as sensor input for
authentication and unlocking of the user pro-
Nle and protected applications. (  page 300)
Information on users, suggestions and favorites
&WARNING Risk of becoming trapped dur-
ing adjustment of the driver\bs seat aser
calling up a driver proNle
Selecting a user proNle may trigger an adjust-
ment of the driver\bs seat to the position saved
under the user proNle. You or other vehicle
occupants could be injured in the process.Make sure that when the position of driv-
er\bs seat is being adjusted using the mul-
timedia system, no people or body parts
are in the seat\bs range of movement.
If there is a risk of someone becoming trap-
ped, stop the adjustment process immedi-
ately:
a) Tap the warning message on the cen-
tral display.
or
b) Press a memory position button or a
seat adjustment switch on the driver\bs
door.
The adjustment process will be stopped.
The driver\bs seat is equipped with an access pre-
venter.
If the driver\bs door is open, the driver\bs seat will
not be set aser calling up the driver\bs proNle.
User proNles and user-speciNc content
Prerequisites for the vehicle owner:
= You have a Mercedes me user account.
= You have a Mercedes me PIN.
= You have agreed to the terms of use.
= The vehicle is linked to a Mercedes me user
account.\bIf one of the pre-requisites listed is missing or if no user proNle has been selected, the data
described in the following section will be
saved in the vehicle as the standard setting.
Standard settings can be changed by all vehi- cle users.
User proNles save personal settings. If the vehicle
is used by several people, a person can change
their proNle settings without changing the settings
of other users.
You can individualize a user proNle in the vehicle
using the set-up assistant or using the settings in
your user proNle. Some settings, e.g. the
Mercedes me PIN and a proNle photo are made in
the Mercedes me App or in the Mercedes me Por- tal.
MBUX multimedia system299

User-speciNc content and applications with per-
sonal data are protected by diMerent levels of
security. To access protected content, the
Mercedes me PIN and, depending on the vehicle
equipment, biometric sensors can be used.\bThe security level is set by the multimedia sys- tem and calculated from the combination of
all sensor inputs. Some security levels cannot
be turned oM.\bWhen a user proNle is activated, the following
personalized comfort systems, for example, can be adjusted or their settings loaded:
= Seat
= Ambient light
= Outside mirrors
= Blinds
= Climate control settings
If the user proNle is activated when driving
then the driver\bs seat position will not be
adjusted.Depending on the vehicle equipment you can, as
a user, save the following settings, for example:
= Driver\bs seat, steering wheel and mirror set-
tings
= Climate control
= Ambient lighting
= Radio (including station list)
= Suggestions and favorites
Suggestions
The vehicle can learn the habits of the driver. It then makes suggestions regarding navigation des-
tinations, phone numbers and music preferences. The requirements for that are the selection of auser, your consent to the recording of data and
suPcient collected data.
Favorites
Favorites oMer you quick access to frequently
used applications. 100 favorites are available in
total.ConNguring users, suggestions and favorites
Requirements:
= To use the set-up assistant: the vehicle is sta-
tionary.
Multimedia system: 4 © 5
H 5
Change User
Adding a user
Select t Add User .
A QR code is loaded.Scan the displayed QR code with the
Mercedes me app or any QR code scanner on a mobile device. If the Mercedes me app is
not yet installed on your mobile device, you
will be directed to the store of your mobile
device.Follow the directions in the app.
The vehicle is connected with your Mercedes
me user account. This automatically creates
your user proNle in the vehicle.
If only your user proNle is available, it will be
loaded automatically.300MBUX multimedia system

If more than one user proNle is available, you
will be directed to the user selection.
When the vehicle is stationary, the set-up assistant starts automatically aser user selec-
tion.
Protecting user-speciNc content and applications
If you add a new user, access protection is
already activated for the user proNle. The
Mercedes me PIN and, depending on the vehicle
equipment, biometric sensors are available for access. Biometric sensors must be taught in the
vehicle. The authentication process then takes all
taught-in and available sensors into account.
The following user-speciNc content and applica-
tions are protected, for example:
= User selection and user proNle settings
= Biometric sensors
The teaching-in of biometric sensors is protec- ted.
= Suggestions
The data and determination of the most prob- able navigation destinations, media sources,
radio stations, contacts and messages are
protected.
= ENERGIZING COACH
The recorded health data and their evaluation
are protected.
= Mercedes me connect store
The purchase of services is protected.Switch Protect Content on or oM.Switch Access Protection on or oM.\bWhen access protection is switched oM, your
user proNle can be viewed from any seat and
changes can be made.\bAccess protection is switched on or oM on a
vehicle-speciNc basis.
Teaching in, editing and deleting biometric data
The biometric data models are saved in the sen-
sors in the vehicle. If recognition has been taught-
in, this sensor serves as a contributory factor for
authentication on the multimedia system.
Select Protect Content .Select Facial Recognition , Fingerprint Recog-
nition or Voice Recognition .\bIf necessary, authenticate yourself on the mul-
timedia system.
Authenticating using face recognition
Close the driver\bs door or fasten the driver\bsseat belt.Look at the driver\bs display for about Nve sec-
onds.
Your face is scanned. A message in the driv-
er\bs display shows whether facial recognition
was successful or not. You can unlock your user proNle and protected applications with
the facial scan.
Authenticating using Nngerprints
Place and lis your Nnger several times on the
Nngerprint sensor under the touchscreen
(  page 286).
The Nnger is scanned. If the scanning proce-
dure is successful, a message appears on the central display. You can unlock your user pro-
Nle and protected applications with your Nnger
print.MBUX multimedia system301

Authenticating using voice recognitionSpeak the sentence shown on the central dis-play and follow the voice assistant\bs instruc-
tions.
If the voice recognition was successful, a mes-
sage appears on the central display. You can
unlock your user proNle.\bAvoid background or disturbing noises during
voice recognition.
Deleting biometric data
Tap on * , for example, behind Facial Rec-
ognition .Select Yes.
Teaching in the vehicle SmartKey for proNle selec-
tion
Select Protect Content .Select SmartKey Recognition .Have the SmartKey ready and follow the set-
up assistant\bs prompts. The user proNle is linked to the selected
SmartKey. If you open the vehicle with the
SmartKey, the light, mirror and seat settingsfor your user proNle are pre-activated. The
SmartKey you are currently using for unlock-
ing is used.
The SmartKey is only stored for the driver and for one user proNle.
Selecting a user
\bWhen you call up your driver proNle, the driv-
er\bs seat and the steering wheel can be set.
You can cancel the setting process with thefollowing actions:
= Press Tap Here to Cancel message on the
central display.
= Press one of the seat operating buttons in
the driver\bs door.Select Change User .Select a user.When requested to do so, authenticate with
the Mercedes me PIN or a taught-in biometric
characteristic.
The user proNle is loaded and activated.\bIf you select Continue Without Selecting a
User , no speciNc settings for the user proNle
are loaded.
ConNguring and deleting suggestions
Select ©.Select Settings .Select System .Select Suggestions .Select =.Switch the options on or oM individually.
If an option is switched on and suPcient data
has been gathered, personalized suggestions based on your user behavior will be oMered to
you on the zero layer. These are, for example,
visited navigation destinations, dialed phone
numbers as well as suggestions based on your music preferences.To delete collected suggestions: select