1. Open the floor console storage
compartment lid.
2. With the buttons facing upward and the
unlock button facing the front of your
vehicle, place the passive key into the
backup slot.
3. With the key in this position, press the
brake pedal then press the push button
ignition switch to switch the ignition on
and start your vehicle.
Fast Restart
The fast restart feature allows you to restart
your vehicle within 20 seconds of switching
it off, even if it does not detect a valid
passive key.
Within 20 seconds of switching your vehicle
off, press the brake pedal and press the push
button ignition switch. After 20 seconds, you
can no longer start your vehicle if it does not
detect a valid passive key.Once your vehicle starts, it remains running
until you press the push button ignition
switch, even if your vehicle does not detect
a valid passive key. You cannot start your
vehicle if the system does not detect a valid
passive key within 20 seconds.
Vehicles Using Phone as a Key
Note:Do not touch the accelerator pedal.
Note:You must have your Phone as a Key
in your vehicle in order to shift the
transmission out of park (P).
1. Fully depress the brake pedal.
2. Press the push button ignition switch.
The system does not function if:
• The bluetooth enabled phone
frequencies are jammed.
• The Phone as a Key battery is low or fully
discharged.
Phone as a Key Backup Starting
Passcode
Note:In order to use the Backup Start
Passcode feature, Phone as a Key must be
active and enabled on at least one phone.If you are unable to start your vehicle, do the
following:
1. Fully depress the brake pedal.
2. SYNC displays the Backup Starting
Passcode entry screen.
3. Using the SYNC display enter the backup
password and select Enter within 30
seconds.
4. SYNC displays messages to start the
vehicle.
5. Fully depress the brake pedal and press
the start button within 20 seconds to start
the engine.
Automatic Engine Shutdown
For vehicles with a keyless ignition, this
feature automatically shuts down the engine
if it has been idling for an extended period.
The ignition also turns off in order to save
battery power. Before your vehicle shuts
down, a message appears in the information
display showing a timer counting down from
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Starting and Stopping the Engine
30 seconds. If you do not intervene within
30 seconds, your vehicle shuts down.
Another message appears in the information
display to inform you that your vehicle has
shut down to save fuel. Start your vehicle as
you normally do.
Note:Automatic Engine Shutdown may be
more frequent for hybrid vehicles.
Automatic Engine Shutdown Override
Note: You cannot permanently switch off
the automatic shutdown feature. When you
switch it off temporarily, it turns on at the
next ignition cycle.You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
• You can reset the timer by interacting
with your vehicle, for example pressing
the brake or accelerator pedal.
• You can temporarily switch off the
shutdown feature any time the ignition is
on using the information display. See
Information Displays (page 136). The
feature only remains off for the current
ignition cycle.
• During the 30-second countdown, the
system prompts you to press OK or
RESET to temporarily switch the feature
off for the current ignition cycle only.
Switching Off Your Vehicle When It Is
Stationary
1. Put the transmission in park (P).
2. Press the push button ignition switch
once.
3. Apply the parking brake.Note:This switches off the ignition, warning
lamps and indicators.
Vehicles Using Phone as a Key
1. Shift into park (P).
2. Press the push button ignition switch.
3. Apply the parking brake.
Note:The ignition, all electrical circuits and
all warning lamps and indicators turn off.
Note:If the engine is idling for 30 minutes,
the ignition and engine automatically shut
down.
Switching Off Your Vehicle When It Is
Moving
WARNING: Switching off the engine
when your vehicle is still moving results in
a significant decrease in braking
assistance. Higher effort is required to
apply the brakes and to stop your vehicle.
A significant decrease in steering
assistance could also occur. The steering
does not lock, but higher effort could be
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Starting and Stopping the Engine
AUTO-START-STOP - EXCLUDING:
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
The system helps reduce fuel consumption
by automatically stopping and restarting the
engine when your vehicle has stopped. The
engine restarts automatically when you
release the brake pedal.
In some situations, your vehicle may restart
automatically, for example:
• To maintain interior comfort.
• To recharge the battery.
Note:Power assist steering turns off when
the engine is off.
Note:If your vehicle is flex fuel capable,
Auto-Start-Stop will be inhibited for a short
time after a refuel event while the system is
verifying the fuel type being used.
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you leave your
vehicle. Failure to follow this instruction
could result in personal injury or death.
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you open the
hood or have any service or repair work
completed. If you do not switch the ignition
off, the engine could restart at any time.
Failure to follow this instruction could result
in personal injury or death.
WARNING: The system may require
the engine to automatically restart when
the auto-start-stop indicator illuminates
green or flashes amber. Failure to follow
this instruction could result in personal
injury.
The Auto-Start-Stop system status is
available at a glance within the information
display. See Information Displays (page
136).
Enabling Auto-Start-Stop
The system automatically enables every time
you start your vehicle if:
• Your vehicle exceeds an initial speed of
3 mph (5 km/h) after you have initially
started your vehicle.
• You have stopped your vehicle.
• Your foot is on the brake pedal.
• The driver door is closed.
• The interior compartment has cooled or
warmed to an acceptable level.
• The front windshield defroster is off.
• You have not turned the steering wheel
rapidly or you do not have it at a sharp
angle.
• The vehicle is not on a steep road grade.
• The battery is within optimal operating
conditions (battery state of charge and
temperature in range).
• The engine coolant is near operating
temperature.
• Elevation is below about 12,000 ft
(3,650 m).
• Ambient temperature is moderate.
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Unique Driving Characteristics
Note:If the Shift to park (P), Restart Engine
message appears and the amber
Auto-Start-Stop indicator light flashes in the
instrument cluster. This indicates automatic
restart is unavailable. You must restart the
vehicle manually. See Information Displays
(page 136).
If your vehicle is in an engine off
Auto-Start-Stop, shifting from drive (D) to
reverse (R) will not cause a restart if you do
not press the brake pedal. The message
Auto-Start-Stop Press Brake to Start Engine
appears. You must press the brake pedal
within 60 seconds or the system requires
you to shift into park (P) and manually restart
your vehicle.
HYBRID VEHICLE OPERATION
This hybrid vehicle combines electric and
gasoline propulsion to provide breakthrough
performance and improved efficiency.
Familiarizing yourself with these unique
characteristics provides an optimal driving
experience from your vehicle.
Starting
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When you start your vehicle, a
green READY indicator light
appears in the instrument cluster
letting you know that your vehicle is ready
for driving.
The engine may not start because your
vehicle has a silent key start feature. This
fuel saving feature allows your vehicle to be
ready to drive without requiring the gas
engine to be running. The indicator remains
on when your vehicle is on, whether the
engine is running or not, to indicate your
vehicle is capable of movement using the
electric motor, gas engine or both. Typically,
the engine does not start unless the vehicle
is cold, a climate control change is requested
or you press the accelerator pedal.
Driving
The gas engine automatically starts and
stops to provide power when needed and
to save fuel when not needed. When
coasting at low speeds, coming to a stop, or
standing, the gas engine normally shuts
down and your vehicle operates in
electric-only mode.
Conditions that may cause the engine to start
up or remain running include:
• Considerable vehicle acceleration.
• Climbing a hill.
• Charge level of high voltage battery is
low.
• High or low outside temperatures in
order to provide system heating or
cooling.
• Engine not warm enough to provide
passenger requested cabin temperature.
• Towing a trailer.
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Unique Driving Characteristics
• Keep the tires properly inflated and only
use the recommended size.
• Aggressive driving increases the amount
of energy required to move your vehicle.
In general, you can achieve better fuel
economy with mild to moderate
acceleration and deceleration. Moderate
braking is particularly important since it
allows you to maximize the energy
captured by the regenerative braking
system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to drive
immediately after starting.PLUG-IN HYBRID VEHICLE
OPERATION
Regularly plug in your vehicle to get optimal
electric-only range capability from the high
voltage battery. Charging your vehicle adds
electrical energy. This energy propels the
vehicle.
Estimated electric-only driving range shows
in blue next to the gasoline range on the
information display.
The system maximizes the use of
electric-only operation in normal drive mode.
System conditions could require the engine
to operate, however, the system uses the
available electric range whenever possible.
In Pure EV drive mode, your vehicle only
uses electric power unless you enable the
engine, or system conditions require the
engine to operate.Preserve EV drive mode saves the electric
range for later use. If you select this mode
and the battery is at full or near full charge,
it uses some electric-only range to discharge
the battery. This allows the regenerative
braking system to fully operate. If the battery
charge is low when selecting Preserve EV
mode, the engine charges the high voltage
battery to a minimum level. This provides
additional electric driving range. When the
battery charges to this level, Preserve EV
saves the electric range for later use.
Other drive modes appropriately make use
of electric power to help deliver the selected
drive mode experience. It could use available
electric-only range, if needed. See What Is
Drive Mode Control (page 343).
219
Unique Driving Characteristics
When the electric-only range reaches zero,
the powertrain system switches to hybrid
operation. This means the energy you gain
from plugging in and charging your vehicle
is now gone. Both the gasoline engine and
electric motor power your vehicle and
maximize fuel economy during hybrid
operation. Hybrid operation provides some
electric-only driving as the powertrain system
maintains the high voltage battery charge
level within functional limits.Low Engine Use
The low engine use mode properly lubricates
the engine at sufficient temperature and
activates when you drive your vehicle with
limited engine operation. When in low engine
use mode, your vehicle runs the engine as
necessary. When low engine use mode
begins, a message appears in the information
display. If low engine use mode does not
complete before you switch your vehicle off,
it continues the next time you start your
vehicle and the message reappears. See
Information Messages (page 142).Pure EV mode is not available during low
engine use mode.
Note:Cold temperatures affect the engine
warm up time and the low engine use mode
could operate more frequently.
Note:An oil change is not required but gives
you the option of not running a low engine
use cycle. Resetting the oil life monitoring
system suspends the low engine use mode.
220
Unique Driving Characteristics
3. Insert the fuel pump nozzle up to the first
notch on the nozzle A. Keep the fuel
pump nozzle resting on the fuel tank filler
pipe.
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A
B
4. Hold the fuel pump nozzle in position B
when refueling. Holding the fuel pump
nozzle in position A can affect the flow
of fuel and shut off the fuel pump nozzle
before the fuel tank is full.
5. Operate the fuel pump nozzle within the
area shown.
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6. When the nozzle shuts off, wait at least
5 seconds, then slightly raise the fuel
pump nozzle and slowly remove it.
7. Fully close the fuel filler door.Do not attempt to start the engine if you have
filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage that
the vehicle Warranty may not cover. See your
authorized dealer immediately.
Refueling System Warning (If Equipped)
If the fuel tank filler valve does not fully close,
a message could appear in the information
display.
Message
Check Fuel Fill Inlet
If the message appears, do the following:
1. Stop your vehicle as soon as it is safe to
do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel tank filler valve for any
debris that may be restricting its
movement.
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Fuel and Refueling
E190819081
6. When the pump shuts off, wait 5 seconds,
then slowly lift and remove the nozzle.
7. Fully close the fuel filler door.
Note:To close the fuel filler door, press the
center rear edge of the fuel filler door and
then release.
Complete the refueling process within 20
minutes. If 20 minutes elapses, press the
button on the left side of the instrument
panel again. Fuel pump nozzle automatic
shut off could occur if you do not press the
button on the left side instrument panel.
System Warnings
If the fuel filler door fails to open, an
information message appears in the
information display.
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Fuel and Refueling