Using Text Messaging
Description Menu Item
Hear the text message. Hear It
View the text message. View
Call the sender. Call
Reply to the text message with a standard text message. Reply
Apple CarPlay (If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the
touchscreen.
Note:Certain features of the system are not
available when you are using Apple CarPlay.
Switching Apple CarPlay Off
Select the settings option on the
feature bar.
1. Select Apple CarPlay Preferences.
2. Switch Apple CarPlay off.
Android Auto (If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the
touchscreen.
Note:You might need to enable Android
Auto from the settings menu.
Note:Certain features of the system are not
available when you are using Android Auto.
Switching Android Auto Off
Select the settings option on the
feature bar.
1. Select Android Auto.2. Switch Android Auto off.
NAVIGATION (IF EQUIPPED)
Note:For more information, refer to our
website.
Select the navigation option on the
feature bar.
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When you start an app through the system
for the first time, you could be asked to grant
certain permissions. You can review and
change the permissions that you have
granted at any time when your vehicle is not
moving. We recommend that you check your
data plan before using your apps through
the system. Using them could result in
additional charges. We also recommend that
you check the app provider's terms and
conditions and privacy policy before using
their app. Make sure that you have an active
account for apps that you want to use
through the system. Some apps will work
with no setup. Others require you to
configure some personal settings before you
can use them.
Note:For more information about available
apps, visit catalog.ford.com.
Using Apps on an iOS Device
Select the apps option on the
feature bar.
1. If your device is connected via USB,
switch Apple CarPlay off. See Phone
(page 536).2. Connect your device to a USB port or
pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select
Disable.
4. Start the apps on your device that you
want to use through SYNC.
Note:If you close the apps on your device,
you will not be able to use them through the
system.
5. Select the app that you want to use on
the touchscreen.
Note:Connect your device to a USB port if
you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.
Using Apps on an Android Device
Select the apps option on the
feature bar.
1. If your device is connected via USB,
switch Android Auto off. See Phone
(page 536).
2. Pair your device. See Phone (page 536).3. Start the apps on your device that you
want to use through SYNC.
Note:If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find Mobile Apps.
Note:The system searches and connects to
compatible apps that are running on your
device.
5. Select the app that you want to use on
the touchscreen.
Note:Mobile Apps on your device use the
USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.Using Mobile Navigation on an Android
Device
1. Connect your device to a USB port.
2. Switch Android Auto off. See Phone
(page 536).
3. Switch on Enable Mobile Apps via USB
in the Mobile Apps Settings tile.
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