Driving Hints
Reduced Engine Performance ..................361
Cold Weather Precautions .........................361
Breaking-In .....................................................361
Driving Economically ...................................361
Driving Through Shallow Water ..............362
Floor Mats .....................................................362
Roadside Emergencies
Roadside Assistance ..................................364
Hazard Flashers ..........................................365
Fuel Shutoff ..................................................365
Jump Starting the Vehicle .........................366
Collision, Damage or Fire Event ..............368
Post-Crash Alert System ............................370
Transporting the Vehicle ...........................370
Crash and Breakdown
Information
Post Impact Braking ....................................372
Customer Assistance
Getting the Services You Need ...............373In California (U.S. Only) ..............................374
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................375
Utilizing the Mediation/Arbitration Program
(Canada Only) ..........................................376
Getting Assistance Outside the U.S. and
Canada .......................................................377
Ordering Additional Owner's Literature
......................................................................3 7 9
Reporting Safety Defects (U.S. Only) ......380
Reporting Safety Defects (Canada Only)
......................................................................380
Fuses
Fuse Specification Chart ...........................382
Changing a Fuse .........................................395
Maintenance
General Information ....................................398
Opening and Closing the Hood ..............398
Under Hood Overview ..............................400
Engine Oil Dipstick ......................................401
Engine Oil Check .........................................401
Oil Change Indicator Reset ......................402Changing the Engine Air Filter ................402
Engine Coolant Check ...............................404
Automatic Transmission Fluid Check ......408
Brake Fluid Check ......................................409
Power Steering Fluid Check ....................409
Changing the 12V Battery - Gasoline ......410
Changing the 12V Battery - Plug-In Hybrid
Electric Vehicle (PHEV) ...........................413
Adjusting the Headlamps ..........................416
Washer Fluid Check .....................................417
Fuel Filter ........................................................418
Checking the Wiper Blades .......................418
Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper Blades
.......................................................................418
Changing the Front Wiper Blades -
Vehicles With: Heated Wiper Blades
.......................................................................419
Changing the Rear Wiper Blades ............419
Changing a Bulb ..........................................420
Vehicle Care
General Information .....................................421
Cleaning Products .......................................421
7
Table of Contents
WARNING: All occupants of your
vehicle, including the driver, should always
properly wear their seatbelts, even when
an airbag supplemental restraint system is
provided. Failure to properly wear your
seatbelt could seriously increase the risk
of injury or death.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
WARNING: If a supplementary
restraint system component has deployed,
it will not function again. Have the system
and associated components inspected as
soon as possible. Failure to follow this
instruction could result in personal injury
or death.
The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected by
the rollover sensor. The Safety Canopy is
mounted to the roof side-rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or rolloverevents, the Safety Canopy will be activated,
regardless of which seats are occupied. The
Safety Canopy is designed to inflate between
the side window area and occupants to
further enhance protection provided in side
impact crashes and rollover events.
E75004E75004
The system consists of the following:
€ Safety canopy curtain airbags above the
trim panels over the front and rear side
windows identified by a label or wording
on the headliner or roof-pillar trim.
€ A flexible headliner which opens above
the side doors to allow air curtain
deployment
E67017
· Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 63).
Always properly restrain children 12 years
old and under in the rear seats. The Safety
Canopy will not interfere with children
restrained using a properly installed child or
booster seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a group
of automotive safety experts known as the
Side Airbag Technical Working Group. These
recommended testing procedures help
reduce the risk of injuries related to the
deployment of side airbags (including the
Safety Canopy).
62
Supplementary Restraints System
The remote start system does not work if any
of the following occur:
• The ignition is on.
• The anti-theft alarm triggers.
• You switch the feature off through the
touchscreen.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
Note:Do not use remote start if your fuel
level is low.
Remote Control Feedback
An LED on the remote control provides status
feedback of remote start or stop commands.
Status LED
Remote start
successful Solid green
Remote stop
successful Solid red
Request failed or
status not received Blinking red
Status incomplete Blinking green
Remote Starting Your Vehicle
E138626
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The
exterior lamps flash twice.A tone sounds if the system fails to start.
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound.
Note:Press the push button ignition switch
on the instrument panel as you apply the
brake pedal before driving your vehicle.
The power windows do not work during
remote start and the radio does not turn on.
The parking lamps remain on and your
vehicle runs for 5, 10 or 15 minutes,
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
the duration is set to 15 minutes, the duration
extends by another 15 minutes. For example,
if your vehicle had been running from the
first remote start for 5 minutes, your vehicle
continues to run now for a total of 30
minutes. You can extend the engine running
time duration to a maximum of 30 minutes.
72
Keys and Remote Controls
At the Luggage Compartment
E291416E291416
Press the exterior release button.
Remote Control
You can use the remote control at any time.
When you press the lock button on the
remote control, all exterior door handle
switches are not able to open the doors.
When you press the unlock button, all
exterior door handle switches are able to
open the doors.
Unlocking the Doors (Two-stage Unlock)
E138629
Press the button. The direction
indicators flash. You can then use
the exterior door handle switch to
open the door.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators flash twice to confirm the change.
Driver door mode only unlocks the driver
door when you press the unlock button
once. All door mode unlocks all doors when
you press the unlock button once. The
unlocking mode applies to the remote
control, keyless entry keypad and intelligent
access.Locking the Doors
E138623
Press the button. The direction
indicators flash. You can no longer
use the exterior door handle switch
to release the door.
Press the button again within three seconds
to confirm that all the doors are closed. A
tone sounds and the direction indicators
flash if all the doors and the luggage
compartment are closed.
Mislock
If any door is open, or if the luggage
compartment or hood is open, a tone sounds
and the direction indicators do not flash. The
exterior lock status display also flashes if any
door does not lock.
Switching the Mislock On or Off
Use the touchscreen to select the following:
1. Select Settings.
2. Select Vehicle.
3. Select Locks.
4. Switch Mislock Chirp on or off.
85
Doors and Locks
Doors and Locks
Action Message
The driver door is not completely closed. Driver Door Ajar
The passenger door is not completely closed. Passenger Door Ajar
The rear left-hand door is not completely closed. Rear Left Door Ajar
The rear right-hand door is not completely closed. Rear Right Door Ajar
The liftgate is not completely closed. Liftgate Ajar
The hood is not completely closed. Hood Ajar
The system has disabled the door switches. Switches Inhibited Security Mode
Displays when the door lock is turned on and you attempt to open the door. Doors Locked Unlock Before Opening
Indicates a driver door concern that requires manually opening the door by the override lever.
Have the system checked as soon as possible. Driver Door Fault Use Inside Override Lever
In Map Pocket
Indicates a concern with the electronic door system. Have the system checked as soon as
possible. Door Fault Service Required
Displays when the system requires service. Have the system checked as soon as possible. Child Lock Malfunction Service Required
149
Information Displays
required to steer your vehicle. When you
switch the ignition off, some electrical
circuits, for example airbags, also turn off.
If you unintentionally switch the ignition
off, shift into neutral (N) and restart the
engine.
1. Press and hold the push button ignition
switch, or press it three times within two
seconds.
2. Put the transmission into neutral (N) and
use the brakes to bring your vehicle to a
safe stop.
3. When your vehicle has stopped, shift into
park (P).
4. Apply the parking brake.
Vehicles Using Phone as a Key
1. Press and hold the push button ignition
switch, or press it three times within two
seconds.
2. Put the transmission into neutral (N) and
use the brakes to bring your vehicle to a
safe stop.3. When your vehicle has stopped, shift into
park (P).
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods of time, we
recommend that you do one of the following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
ENGINE BLOCK HEATER (IF EQUIPPED)
WARNING: Failure to follow engine
block heater instructions could result in
property damage or serious personal
injury.
WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock.
WARNING: Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power cable
and may cause an electrical short resulting
in fire, injury and property damage.
Note:The heater is most effective when
outdoor temperatures are below 0°F (-18°C).
213
Starting and Stopping the Engine
AUTO-START-STOP - EXCLUDING:
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
The system helps reduce fuel consumption
by automatically stopping and restarting the
engine when your vehicle has stopped. The
engine restarts automatically when you
release the brake pedal.
In some situations, your vehicle may restart
automatically, for example:
• To maintain interior comfort.
• To recharge the battery.
Note:Power assist steering turns off when
the engine is off.
Note:If your vehicle is flex fuel capable,
Auto-Start-Stop will be inhibited for a short
time after a refuel event while the system is
verifying the fuel type being used.
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you leave your
vehicle. Failure to follow this instruction
could result in personal injury or death.
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you open the
hood or have any service or repair work
completed. If you do not switch the ignition
off, the engine could restart at any time.
Failure to follow this instruction could result
in personal injury or death.
WARNING: The system may require
the engine to automatically restart when
the auto-start-stop indicator illuminates
green or flashes amber. Failure to follow
this instruction could result in personal
injury.
The Auto-Start-Stop system status is
available at a glance within the information
display. See Information Displays (page
136).
Enabling Auto-Start-Stop
The system automatically enables every time
you start your vehicle if:
• Your vehicle exceeds an initial speed of
3 mph (5 km/h) after you have initially
started your vehicle.
• You have stopped your vehicle.
• Your foot is on the brake pedal.
• The driver door is closed.
• The interior compartment has cooled or
warmed to an acceptable level.
• The front windshield defroster is off.
• You have not turned the steering wheel
rapidly or you do not have it at a sharp
angle.
• The vehicle is not on a steep road grade.
• The battery is within optimal operating
conditions (battery state of charge and
temperature in range).
• The engine coolant is near operating
temperature.
• Elevation is below about 12,000 ft
(3,650 m).
• Ambient temperature is moderate.
215
Unique Driving Characteristics
GENERAL INFORMATION
WARNING: This battery pack should
only be serviced by an authorized electric
vehicle technician. Improper handling can
result in personal injury or death.
WARNING: Apply the parking brake,
shift into park (P), switch the ignition off
and remove the key before you open the
hood or have any service or repair work
completed. If you do not switch the ignition
off, the engine could restart at any time.
Failure to follow this instruction could result
in personal injury or death.
WARNING: Do not touch the
electronic ignition system parts after you
have switched the ignition on or when the
engine is running. The system operates at
high voltage. Failure to follow this
instruction could result in serious personal
injury or death.
WARNING: Keep your hands and
clothing clear of the engine cooling fan.Your vehicle consists of various high-voltage
components and wiring. All of the
high-voltage power flows through specific
wiring assemblies labeled as such or covered
with a solid orange convolute, or orange
striped tape, or both. Do not come in contact
with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system. The
pack is located underneath the vehicle. The
high voltage battery system uses an
advanced active liquid heating and cooling
system to regulate high voltage battery
temperature and help maximize the life of
the high voltage battery.
Note:The high-voltage battery does not
require regular service maintenance.
CHARGING THE HIGH VOLTAGE
BATTERY - PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
There are two different style chargers that
could be used for charging your vehicle.
Refer to the illustrations below to identify the
charger, and the instructions for use with the
specific type charger.
Charging Solution One (If Equipped)
IMPORTANT SAFETY INSTRUCTIONS
WARNING: Do not use the
dual-voltage charging cord in commercial
garages.
WARNING: This equipment has
arcing or sparking parts. Do not expose to
flammable vapors. Position this equipment
at least 18 in (450 mm) above the floor.
238
High Voltage Battery - Plug-In Hybrid Electric Vehicle (PHEV)