Driving Hints
Reduced Engine Performance ..................361
Cold Weather Precautions .........................361
Breaking-In .....................................................361
Driving Economically ...................................361
Driving Through Shallow Water ..............362
Floor Mats .....................................................362
Roadside Emergencies
Roadside Assistance ..................................364
Hazard Flashers ..........................................365
Fuel Shutoff ..................................................365
Jump Starting the Vehicle .........................366
Collision, Damage or Fire Event ..............368
Post-Crash Alert System ............................370
Transporting the Vehicle ...........................370
Crash and Breakdown
Information
Post Impact Braking ....................................372
Customer Assistance
Getting the Services You Need ...............373In California (U.S. Only) ..............................374
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................375
Utilizing the Mediation/Arbitration Program
(Canada Only) ..........................................376
Getting Assistance Outside the U.S. and
Canada .......................................................377
Ordering Additional Owner's Literature
......................................................................3 7 9
Reporting Safety Defects (U.S. Only) ......380
Reporting Safety Defects (Canada Only)
......................................................................380
Fuses
Fuse Specification Chart ...........................382
Changing a Fuse .........................................395
Maintenance
General Information ....................................398
Opening and Closing the Hood ..............398
Under Hood Overview ..............................400
Engine Oil Dipstick ......................................401
Engine Oil Check .........................................401
Oil Change Indicator Reset ......................402Changing the Engine Air Filter ................402
Engine Coolant Check ...............................404
Automatic Transmission Fluid Check ......408
Brake Fluid Check ......................................409
Power Steering Fluid Check ....................409
Changing the 12V Battery - Gasoline ......410
Changing the 12V Battery - Plug-In Hybrid
Electric Vehicle (PHEV) ...........................413
Adjusting the Headlamps ..........................416
Washer Fluid Check .....................................417
Fuel Filter ........................................................418
Checking the Wiper Blades .......................418
Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper Blades
.......................................................................418
Changing the Front Wiper Blades -
Vehicles With: Heated Wiper Blades
.......................................................................419
Changing the Rear Wiper Blades ............419
Changing a Bulb ..........................................420
Vehicle Care
General Information .....................................421
Cleaning Products .......................................421
7
Table of Contents
Autowipers Settings
This setting defaults to on and remains on
until you switch it off in the touchscreen.
When you switch the feature off, the wipers
do not operate based on the rain sensor.
When you switch on the windshield wipers
to the intermittent wipe position with the
feature off, the wipers use the wipe speed
set by the rotary control.
Low Temperature Wipe Inhibit
The rain sensing feature will not operate
immediately after starting your vehicle when
it is in park (P) and the outside temperature
is below 32°F (0°C). You can switch on the
wipers by adjusting the rain sensor sensitivity
or adjusting the wiper speed.
This prevents damage to the wiper blades
from ice and snow on the windshield.
WINDSHIELD WASHERS
E269412E269412
E270967
Pull the lever toward you to
operate the windshield washers.
When you release the lever, the wipers
operate for a short time. When activated, a
courtesy wipe occurs a short time after the
wipers stop to clear any remaining washer
fluid.
Note:You can switch courtesy wipe on or
off in the touchscreen.
Note: Do not operate the washers when the
washer reservoir is empty. This could cause
the washer pump to overheat.
Front Camera Washer (If Equipped)
Operating the windshield washer also turns
on the front camera washer.
REAR WINDOW WIPER AND
WASHERS
Rear Window Wiper
E2422324
Intermittent wipe. A
Continuous wipe. B
Rear window wiper off. C
109
Wipers and Washers
Low Tire Pressure Warning
Illuminates when your tire pressure
is low. If the lamp remains on with
the engine running or when
driving, check your tire pressure as soon as
possible.
It also illuminates momentarily when you
switch the ignition on to confirm the lamp is
functional. If it does not illuminate when you
switch the ignition on, or begins to flash at
any time, have the system checked as soon
as possible.
Low Washer Fluid
E132353
Illuminates when the windshield
washer fluid is low.
Powertrain Fault
Illuminates when the system
detects a powertrain or an 4WD
fault. Have the system checked as
soon as possible.
Ready to Drive (If Equipped)
E224090
Illuminates when you have
switched on your vehicle and it is
ready to drive. A corresponding
message may appear stating ready to drive.
Service Engine Soon
It illuminates when you switch the
ignition on prior to engine start to
check the bulb and to indicate
whether your vehicle is ready for Inspection
and Maintenance (I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
system errors are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See Catalytic Converter (page 235).
If it illuminates when the engine is running
this indicates a system error. The On Board
Diagnostics system has detected an error in
the vehicle emission control system.If it flashes, engine misfire may be occurring.
Continuing to drive your vehicle may cause
reduced power or the engine to stop. Failure
to respond to the warning lamp may cause
component damage not covered by the
vehicle Warranty. Have your vehicle
checked as soon as possible.Stability Control
E138639
It flashes when the system is
active. If it remains illuminated or
does not illuminate when you
switch the ignition on, this indicates a system
error. During a system error the system
switches off. Have the system checked
immediately. See Using Stability Control
(page 283).
Stability Control Off
E130458
Illuminates when you switch the
system off. It goes out when you
switch the system back on or when
you switch the ignition off. See Using
Stability Control (page 283).
134
Instrument Cluster
Action Message
The brake fluid level is low. Have the system checked immediately. See Brake Fluid Check
(page 409). Brake Fluid Level Low
The brake system needs servicing. Stop the vehicle in a safe place. Have the system checked
as soon as possible. Check Brake System
The engine coolant temperature is excessively high. Have the system checked immediately. Engine Coolant Over Temperature
The washer fluid is low and needs to be refilled. Washer Fluid Level Low
Indicates that your vehicle is still in Transport mode. This may not allow some features to
properly operate. Have the system checked as soon as possible. Transport Mode Contact Dealer
Indicates that your vehicle is still in Factory mode. This may not allow some features to
properly operate. Have the system checked as soon as possible. Factory Mode Contact Dealer
Informs the driver that the powertrain needs service due to a powertrain concern. Have the
system checked as soon as possible. See Manual
The engine has reduced power to help reduce high engine temperature. Power Reduced to Lower Engine Temp
The brake system has reduced stopping power. Brake Applied Power Reduced
The motor electronics are overheating. Stop your vehicle as soon as safely possible, turn off
your vehicle and let it cool. If the warning stays on or continues to come on, have the system
checked as soon as possible. Motor Coolant Over Temperature
EV functionality is disabled and the engine is running to maintain oil quality. See Plug-In
Hybrid Vehicle Operation (page 219). Engine ON Due to Low Use Normal Operation
155
Information Displays
Brake fluid reservoir. See Brake Fluid Check (page 409). D
Engine compartment fuse box. See Fuses (page 382). E
Engine coolant reservoir. See Engine Coolant Check (page 404). F
Air filter assembly. See Changing the Engine Air Filter (page 402). G
Washer fluid reservoir. See Washer Fluid Check (page 417). H
ENGINE OIL DIPSTICK
E250320E250320
Minimum. A
Nominal. B
Maximum. C
ENGINE OIL CHECK
1. Make sure that your vehicle is on level
ground.
2. Check the oil before starting the engine
or switch the engine off and wait 10
minutes for the oil to drain into the oil
pan.
3. Remove the dipstick and wipe it with a
clean, lint-free cloth.
4. Reinstall the dipstick and make sure it is
fully seated. Remove it again to check
the oil level.
5. If the oil level is between the maximum
and minimum marks, the oil level is
acceptable. Do not add oil.6. If the oil level is at the minimum mark,
immediately add oil.
7. Reinstall the dipstick. Make sure it is fully
seated.
Note:The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km).
Adding Engine Oil
WARNING: Do not remove the filler
cap when the engine is running.
WARNING: Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.
401
Maintenance
E142465
4. On the wall or screen you will observe a
flat zone of high intensity light located at
the top of the beam pattern. If the top
edge of the flat zone of high intensity
light is not on the horizontal reference
line, adjust the aim of the headlamp
beam.
E292163
5. Use a suitable tool, for example a
screwdriver or socket wrench, to turn the
adjuster clockwise or counterclockwise
to adjust the vertical aim of the
headlamp. The horizontal edge of the
brighter light should touch the horizontal
reference line.6. Close the hood and switch off the lamps.
WASHER FLUID CHECK
WARNING: If you operate your
vehicle in temperatures below 41.0°F (5°C),
use washer fluid with antifreeze protection.
Failure to use washer fluid with antifreeze
protection in cold weather could result in
impaired windshield vision and increase
the risk of injury or accident.
Note:The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.
Only use a washer fluid that meets our
specifications. See Capacities and
Specifications (page 460).
417
Maintenance
State or local regulations on volatile organic
compounds may restrict the use of methanol,
a common windshield washer antifreeze
additive. Washer fluids containing
non-methanol antifreeze agents should be
used only if they provide cold weather
protection without damaging the vehicle’s
paint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
CHECKING THE WIPER BLADES
E142463
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid or
water applied with a soft sponge or cloth.
CHANGING THE FRONT WIPER
BLADES - VEHICLES WITHOUT:
HEATED WIPER BLADES
You can improve poor wiper quality by
cleaning the wiper blades and the
windshield.
Replace the wiper blades at least annually
for optimum performance.
Removing the Front Wiper Blades
E292280
1. Lift the wiper blade from the windshield
by holding the middle of the retainer.
Note:Do not hold the wiper blade to lift the
wiper arm.
2. Rotate the blade toward the windshield
by gripping it under the connector until
a “click” sound is heard and the wiper
blade position is fixed.
3. Push the blade release button on top of
the connector and pull the blade from
the arm.
418
Maintenance
GENERAL INFORMATION
Your dealer has many quality products
available to clean your vehicle and protect
its finishes.
CLEANING PRODUCTS
Materials
For best results, use the following products
or products of equivalent quality:For additional information and assistance,
we recommend that you contact an
authorized dealer.
Specification Name
Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada)
ESR-M5B194-B Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada)
ESR-M14P4-A Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada)
ESR-M14P3-A Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.)
Motorcraft® Engine Shampoo, CXC-66-A (Canada)
Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. & Canada)
Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)
WSS-M14P19-A Motorcraft® Premium Windshield Wash Concentrate with Bitterant, ZC-32-B2 (U.S.)
WSS-M14P19-A Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37-F/M (Canada)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner, ZC-54 (U.S. & Canada)
ESR-M14P5-A Motorcraft® Premium Glass Cleaner, CXC-100 (Canada)
421
Vehicle Care