
• Do not allow wax to come in contact with
any non-body (low-gloss black) colored
trim. The wax will discolor or stain the
parts over time.
• Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should feel
smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold water
to avoid cracking the engine block or
other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine Shampoo.
Note:If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or the
area in and around these locations.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a non-abrasive
glass cleaner. When cleaning the interior
of the windshield, avoid getting any glass
cleaner on the instrument panel or door
panels. Wipe any glass cleaner off these
surfaces immediately.
• For windshields contaminated with tree
sap, chemicals, wax or bugs, clean the
entire windshield using steel wool (no
greater than 0000 grade) in a circular
motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
424
Vehicle Care

Materials
Specification Name
WSS-M14P19-A Motorcraft® Premium Windshield Wash Concentrate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute
qualité Motorcraft®(Canada)
ZC-32-B2(U.S.)
CXC-37-F/M(Canada)
CAPACITIES AND SPECIFICATIONS
- PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
Use oil and fluid that meets the defined
specification and viscosity grade.If you do not use oil and fluid that meets the
defined specification and viscosity grade, it
could result in:
• Component damage that your vehicle
warranty does not cover.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system can
cause personal injury.
Capacities
Refrigerant Oil Refrigerant Variant
6.93 fl oz (205 ml) 35 oz (0.99 kg) All.
477
Capacities and Specifications

Materials
Specification Name
WSS-M14P19-A Motorcraft® Premium Windshield Wash Concentrate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute
qualité Motorcraft®(Canada)
ZC-32-B2(U.S.)
CXC-37-F/M(Canada)
BULB SPECIFICATION CHART
All exterior and interior lamps are LED.
Note:LED lamps are not serviceable. See
an authorized dealer if they fail.
488
Capacities and Specifications

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
581
Scheduled Maintenance

Multi-Point Inspection
Steering and linkage Exterior lamps operation
Tires (including spare) for wear and proper pressure
2Fluid levels1; fill if necessary
Windshield for cracks, chips or pits For oil and fluid leaks
Washer spray and wiper operation Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you use
your vehicle. By using several important
factors in its calculations, the monitor helps
reduce the cost of owning your vehicle and
reduces environmental waste at the same
time.This means you do not have to remember to
change the oil on a mileage-based schedule.
Your vehicle lets you know when an oil
change is due by displaying a message in
the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of use.
583
Scheduled Maintenance

Using All-Wheel Drive.................................264
Using MyKey With Remote Start
Systems...........................................................81
Using Snow Chains......................................445
Using Stability Control................................283
Using Summer Tires....................................444
Using the Backup Start Passcode..............75
Using the Valet Mode....................................75
Using Traction Control.................................281
Using Voice Recognition............................509
Utilizing the Mediation/Arbitration Program
(Canada Only).............................................376
V
Vehicle Care...................................................421General Information............................................421
Vehicle Identification Number..................465
Vehicle Identification...................................489
Vehicle Storage.............................................427
Vehicle Wi-Fi Hotspot..................................494
Ventilated Seats............................................192
Ventilation
See: Climate Control..........................................165
VINSee: Vehicle Identification Number...............465
Voice Control..................................................104
W
Warning Lamps and Indicators...................131
Warranty Information...................................628
Washer Fluid Check......................................417
Washers
See: Cleaning the Exterior...............................422
See: Wipers and Washers.................................107
Waxing.............................................................423
Welcome Lighting..........................................116
What Is 911 Assist............................................66
What Is Adaptive Cruise Control With Lane
Centering.....................................................305
What Is Auto Air Refresh..............................173
What Is Automatic High Beam
Control............................................................119
What Is Cruise Control................................303
What Is Drive Mode Control......................343
What Is Hill Descent Control.....................284
What Is Intelligent Adaptive Cruise
Control..........................................................305
What Is Phone as a Key.................................74
What Is Reverse Braking Assist................277
What Is the Cabin Air Filter.........................173
What is the Rear Occupant Alert
System...........................................................193
What Is the Wireless Accessory
Charger........................................................202Wheel Nuts
See: Changing a Road Wheel..........................451
Wheels and Tires.........................................430General Information...........................................430
Technical Specifications...................................458
Wi FiSee: Changing the Vehicle Wi-Fi Hotspot Name
or Password.....................................................494
See: Creating a Vehicle Wi-Fi Hotspot.........494
See: Vehicle Wi-Fi Hotspot..............................494
Windows and Mirrors....................................121
Windshield Washers.....................................109
Windshield Wipers - Vehicles With: Heated
Wiper Blades...............................................108
Windshield Wipers - Vehicles Without:
Heated Wiper Blades................................107
Wiper Blades
See: Checking the Wiper Blades....................418
Wipers and Washers.....................................107
Wireless Accessory Charger
Precautions.................................................202
Wireless Accessory Charger.....................202
675
Index